B-Tech with 6+ years of experience in leading team, process documentation, client handling, network troubleshooting...Account management , SLA management , CSAT,, people management , process engineering , project handling , pursuing PGDBA operations.
Key Skills: Decision making, critical thinking, organizing and planning, Customer Handling, ITIL, Service operation, skilled in creating user guides and troubleshooting technical fault, Excellent organizational skills, workload prioritization, people management.
Current Job role include -:
# Partner with stakeholders, process specialists, and users to elicit and document business requirements
# Partner with Business and development teams ...
B-Tech with 6+ years of experience in leading team, process documentation, client handling, network troubleshooting...Account management , SLA management , CSAT,, people management , process engineering , project handling , pursuing PGDBA operations.
Key Skills: Decision making, critical thinking, organizing and planning, Customer Handling, ITIL, Service operation, skilled in creating user guides and troubleshooting technical fault, Excellent organizational skills, workload prioritization, people management.
Current Job role include -:
# Partner with stakeholders, process specialists, and users to elicit and document business requirements
# Partner with Business and development teams ...
