• Manage a large transformation program in Individual Insurance. The program spans multiple years and involves introducing a new product in the marketplace, replacing a number of existing and specialized software. My work involves managing the vendors, internal teams and provide visibility to senior management.
• Managed a complex systems integration projection implementing the Avaya Aura Call Center 6.2 product. My responsibilities included managing multiple vendors, internal teams in infrastructure (network, servers, support) and business stakeholders.
• Manage a large transformation program in Individual Insurance. The program spans multiple years and involves introducing a new product in the marketplace, replacing a number of existing and specialized software. My work involves managing the vendors, internal teams and provide visibility to senior management.
• Managed a complex systems integration projection implementing the Avaya Aura Call Center 6.2 product. My responsibilities included managing multiple vendors, internal teams in infrastructure (network, servers, support) and business stakeholders.
