Over 6 years of experience in CRM / education / TMI technical sales
• Processes
– Collaborating with customer to jointly plan and embedding, differentiated by class of customer.
– Collaboration with distribution channel intermediaries and suppliers to achieve the value each end-customer wants.
– Embedding business rules into CRM databases so that customers’ behaviors trigger appropriate actions
• Technology
– Integration of the customer’s various touch points with our associates.
– Development of a single, real-time view of each customer.
– Creating an ability to sell when the customer is ready to buy, and knowing what to offer and how to appeal to each customer.
• People
– Recognizing t...
Over 6 years of experience in CRM / education / TMI technical sales
• Processes
– Collaborating with customer to jointly plan and embedding, differentiated by class of customer.
– Collaboration with distribution channel intermediaries and suppliers to achieve the value each end-customer wants.
– Embedding business rules into CRM databases so that customers’ behaviors trigger appropriate actions
• Technology
– Integration of the customer’s various touch points with our associates.
– Development of a single, real-time view of each customer.
– Creating an ability to sell when the customer is ready to buy, and knowing what to offer and how to appeal to each customer.
• People
– Recognizing t...
