Nalie Lee-Heidt
2 SlideShares 9 Followers 26 Followings
Personal Information
Organization / Workplace
Greater Minneapolis-St. Paul Area United States
Occupation
Manager of UX/CX at Deluxe Corporation
Industry
Technology / Software / Internet
About
I am a highly strategic user experience practitioner driven by a passion to solve customer problems. I believe everyone should have access to customer feedback. When not conducting exciting experiments, I can be found curled up with my two kids reading.
Contact Details
Tags
ux website design online journey map usability
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Presentations

(2)

Changing culture through revolving doors program @ Deluxe

9 years ago • 515 Views

Create deliberate online experiences with Customer Journey Maps

7 years ago • 125 Views

Likes

(62)
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Beyond the Gig Economy: How New Technologies Are Reshaping the Future of Work

Thumbtack, Inc. • 9 years ago

Becoming a Customer Company Keynote

Magnet 360 • 12 years ago

This Is Service Design – UX Week 2011

Jamin Hegeman • 13 years ago

Visual thinking for service design — CanUX November 2016

Boon Yew Chew • 8 years ago

Content Strategy in Service Design

Jennifer McCutchen • 9 years ago

How to map your customer Experience Ecosystem

Alex Llorens • 12 years ago

Mental models - Final Presentation

Kishan Salian • 13 years ago

UX STRAT USA, jim Kalbach, "Mapping Experiences with Alignment Diagrams"

UX STRAT • 9 years ago

Search Analytics for Content Strategists

Louis Rosenfeld • 13 years ago

Lean Analytics workshop (from Lean Startup Conf)

Lean Analytics • 12 years ago

Workbook : Pen & Paper Tools for getting from Research to Design [See->Sort->Sketch]

Kate Rutter • 15 years ago

Enterprise 2.0 Summit 2009 Closing Keynote by Dion Hinchcliffe

Dion Hinchcliffe • 15 years ago

Design for the RUDES: The Value of Design Principles

Rob Fay • 14 years ago

Gamification in Enterprise Technology

Work.com - A Salesforce Company • 14 years ago

Meaningful Play. Getting »Gamification« Right.

Sebastian Deterding • 14 years ago

Closing the Findability Gap: 8 better practices from information architecture

Louis Rosenfeld • 13 years ago

Steering Iterative and Incremental Delivery with Jeff Patton

UIEpreviews • 13 years ago

Beyond the mobile web by yiibu

yiibu • 14 years ago

Designing for Mobile

Martin Ringlein • 14 years ago

Next Generation Devices for Next Generation Users

Fjord • 14 years ago

Lean UX: Getting out of the deliverables business

Jeff Gothelf • 14 years ago

Personas Live Web Seminar Final 9 11

Experience Dynamics • 16 years ago

Experience Strategy: Dealing with a UX mid-life crisis

Richard Dalton • 15 years ago

Designing Agile Interactions

Sami Niemelä • 15 years ago

Gamification Workshop 2010

Amy Jo Kim • 14 years ago

UX Vision, Strategy and Teams by Susan Wolfe, Optimal Experience

UIDesign Group • 15 years ago

An agile approach to iPhone design: Paper prototyping + user testing

Ginsburg Design • 16 years ago

Predicate | The Elements of Editorial Strategy

Bucket Holdings • 15 years ago

User Experience + Publishing

Louis Rosenfeld • 14 years ago

Developing the MIT Mobile Web

shu beta • 16 years ago
Personal Information
Organization / Workplace
Greater Minneapolis-St. Paul Area United States
Occupation
Manager of UX/CX at Deluxe Corporation
Industry
Technology / Software / Internet
About
I am a highly strategic user experience practitioner driven by a passion to solve customer problems. I believe everyone should have access to customer feedback. When not conducting exciting experiments, I can be found curled up with my two kids reading.
Tags
ux website design online journey map usability
See more