- Conduct agile service design methodology research for B2B from customer perspective to company's inside system built.
- Specialties:Double Diamond method, Design Thinking™ and tools as service blueprint, customer journey map, persona, stakeholder, and BPMN.
- Service design projects with MOS burger, Yilan agriculture organic food store, Hsin-Chu visual impairment organization, and analyzed the Homeless,library issues on relevant workshops.
- More than three years experiences on UX and CRM from securities investor to local-business-district development have given me a deepen expertise on interdisciplinary communication and integration.
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服務設計service design清大服科所設計思考design thinking盲人福利協進會facilitatordouble diamond引導羅東友善生活小舖asian smart living international農業服務設計視障設計清大服務科學所oridfocus conversation method焦點討論法訪談應用劇本實驗室義美食品服務線索
- Conduct agile service design methodology research for B2B from customer perspective to company's inside system built.
- Specialties:Double Diamond method, Design Thinking™ and tools as service blueprint, customer journey map, persona, stakeholder, and BPMN.
- Service design projects with MOS burger, Yilan agriculture organic food store, Hsin-Chu visual impairment organization, and analyzed the Homeless,library issues on relevant workshops.
- More than three years experiences on UX and CRM from securities investor to local-business-district development have given me a deepen expertise on interdisciplinary communication and integration.
Tags
服務設計service design清大服科所設計思考design thinking盲人福利協進會facilitatordouble diamond引導羅東友善生活小舖asian smart living international農業服務設計視障設計清大服務科學所oridfocus conversation method焦點討論法訪談應用劇本實驗室義美食品服務線索
