Customer engagement, loyalty, product innovation and advanced data and prescriptive intelligence subject matter expert. I hold 10 patents in data and information flow, as well as, IOT (Internet of Things) and have been the subject of 3 best selling customer engagement, advocacy and innovation books. Our organization helps mid-market businesses gain customer engagement and growth advantages.
Customer engagement, loyalty, product innovation and advanced data and prescriptive intelligence subject matter expert. I hold 10 patents in data and information flow, as well as, IOT (Internet of Things) and have been the subject of 3 best selling customer engagement, advocacy and innovation books. Our organization helps mid-market businesses gain customer engagement and growth advantages.
