Over 8+ years of experience in IT and ITES Sector combining 8 years training and HR exposure.
Sound experience in Customer Relationship Management
Expertise includes Operations, Training & recruitment, Capacity Planning and Content Development, New E-learning activities and New Business Migrations, People Management, Client Relationship and Management skills.
In-depth knowledge of customer service and Soft skills with a solid understanding and implementation of COPC methodology Training in call centers.
An analytical leader and mentor possessing an innate ability to prioritize, delegate, and motivate; excellent Team Building and problem solving abilities.
Over 8+ years of experience in IT and ITES Sector combining 8 years training and HR exposure.
Sound experience in Customer Relationship Management
Expertise includes Operations, Training & recruitment, Capacity Planning and Content Development, New E-learning activities and New Business Migrations, People Management, Client Relationship and Management skills.
In-depth knowledge of customer service and Soft skills with a solid understanding and implementation of COPC methodology Training in call centers.
An analytical leader and mentor possessing an innate ability to prioritize, delegate, and motivate; excellent Team Building and problem solving abilities.
