Braintree

Glad to see the CoPilot Next Wave Conference making an impact 👏👏👏 Keen to join us at future sessions? DM us.

Why does it matter that you select the RIGHT tech partner? Hint: It's the key difference between: 🤝 A successful implementation, ongoing support, and a strategic partnership; and 🤡 Complete failure and frustration. Do your research, and Belgium Campus' success story could be yours next.

📊 CRM: Cost centre or growth engine? Too many businesses treat CRM like a digital filing cabinet which makes it useful, but not transformational. Research shows that adoption is still patchy, integration is inconsistent, and the return on investment is often unclear. Even in cloud-based environments, businesses hesitate to unlock automation, AI or analytics. At Braintree, we believe CRM should accelerate performance. When it’s aligned to business goals, it becomes a genuine value enhancement that supports the business. Let’s move beyond dashboards. Get in touch -> https://lnkd.in/dCVGgC9r

Just earned my Microsoft Certified: Azure AI Fundamentals. Need to review a thousand CVs against a job spec to find top candidates? Let an AI agent do it. Need to find reconciliation imbalances in a large amount of data? AI can do it in minutes. Need to forecast demand or optimize supply chains? AI is already doing it and transforming how we work. This is just the beginning...

Celebrating the Unconquerable Spirit of South African Women Today, we take a moment to honour the courage, perseverance, and power of women across our beautiful nation. Those who came before us, those present among us, and those still to come. But while we celebrate, we also recognise the challenges women face daily, and the insurmountable work still needed to create lasting change for South African Women. Braintree will continue to support, uplift, champion, and stand in solidarity with all women. Wathint' abafazi, wathint' imbokodo ⛰️ Happy Women's Day, South Africa.

Strong leaders set direction while making things happen. 🔏 That means fewer meetings, faster decisions, tighter security and no excuses. 📉 If your team isn’t working together, reacting with urgency, or avoiding security breaches, your people aren't the ineffectual ones. Your leadership is. Read how to ensure effective execution with the relevant tools, proper prioritisation and zero tolerance for poor performance: #Leadership #Execution #Microsoft365 #Security #Collaboration #WeAreBraintree #MSPartner #BusinessExecution

Trapped by tech? Avoid the CRM that costs more than money For many South African companies, the promise of digital transformation comes with an unwelcome problem: getting sucked into a quicksand ecosystem that never lets you escape. Stuck in contracts. Stuck in complexity. Stuck with software that isn’t doing as it promised. A significant percentage of customer relationship management (CRM) project risk, says Forrester, stems from issues around technical integration (48%), lack of business process design (31%), and not structuring solutions to fit unique needs (21%). A 2025 report by Ascend2 said the same thing – most companies feel like they are disconnected from their CRM system and not taking advantage of the full range of features, leaving them locked into expensive, underperforming platforms. Read More: https://lnkd.in/dVd8ZekG Eldon Bothma Braintree #Braintree #Transformation #CustomerRelationshipManagement #CRM #SupplyNetworkAfrica #SNA

⚠️WHATSAPP USERS CAN NOW SEE YOUR DELETED MESSAGES, INCLUDING WHEN AND WHY THEY WERE DELETED!! *Queue utter chaos* 🤡 WE’RE JOKING!!!! WhatsApp can’t do all that yet…😅 But consider how similar capabilities could change your business. Just imagine if your CRM system could automatically show you when, why, and who cancelled their order, to help you: ✨ Optimise your offer? ✨ Improve your service? ✨ Win your customer back? ✨ Avoid the manual back-and-forth? ✨ Avail skilled employees for skilled labour, not routine tasks? Now, stop imagining. When you integrate Microsoft Dynamics 365 Customer Engagement (CE/CRM) with your existing Business Central setup, cancelled orders are automatically synced into CE. 🔭 See when, why, and who cancelled their order (once your chosen tech partner has correctly captured these fields into your source system). Now think of the possibilities when you partner with a company that actually knows what they're doing. Quit daydreaming. And call us to discover more CE deployment hacks that actually help your business grow ✨ #WeAreBraintree #CRM #Microsoft #CustomerEngagement #BusinessCentral #CRMHacks