Ajzen, Icek The theory of planned behaviour. 1991 Organ. Behav. Hum. Decis. Process.. 50 179-211
Akter, S. ; Babu, M.M. ; Hossain, M.A. ; Hani, U. Value co-creation on a shared healthcare platform: impact on service innovation, perceived value and patient welfare. 2022 J. Bus. Res.. 140 95-106
- Akter, S. ; D'Ambra, J. ; Ray, P. Development and validation of an instrument to measure user perceived service quality of mHealth. 2013 Inf. Manag.. 50 181-195
Paper not yet in RePEc: Add citation now
- Akter, S. ; Hossain, M.A. ; Lu, Q.S. ; Shams, S.M.R. Big data-driven strategic orientation in international marketing. 2021 Int. Mark. Rev.. 38 927-947
Paper not yet in RePEc: Add citation now
- Akter, S. ; Wamba, S.F. ; Dewan, S. Why PLS-SEM is suitable for complex modelling? An empirical illustration in big data analytics quality. 2016 Prod. Plan. Control. 28 1011-1021
Paper not yet in RePEc: Add citation now
Algesheimer, René ; Borle, Sharad ; Dholakia, Utpal M. ; Singh, Siddharth S. The impact of customer community participation on customer behaviors: an empirical investigation. 2010 Mark. Sci.. 29 756-769
- Altinay, L. ; Gulsevim, K.M. ; Endrit, K. ; Nurmagambetova, A. ; Madanoglu, M. Mental aspects of cultural intelligence and self-creativity of nascent entrepreneurs: the mediating role of emotionality. 2020 J. Bus. Res.. 131 793-802
Paper not yet in RePEc: Add citation now
- Araujo, Segundo V.A. ; Taylor, Scott N. The influence of emotional and social competencies on performance of peruvian refinery staff. 2012 Cross Cult. Manag.. 19 19-29
Paper not yet in RePEc: Add citation now
Armstrong, J.S. ; Overton, T.S. Estimating nonresponse bias in mail surveys. 1977 J. Mark. Res.. 14 396-402
Bandara, R. ; Fernando, M. ; Akter, S. Explicating the privacy paradox: a qualitative inquiry of online shopping consumers. 2020 J. Retail. Consum. Serv.. 52 -
Bartel-Radic, A. ; Giannelloni, J.-L. A renewed perspective on the measurement of cross-cultural competence: an approach through personality traits and cross-cultural knowledge. 2017 Eur. Manag. J.. 35 632-644
- Battaglia, ; Michael, P. Nonprobability sampling. 2008 En : Lavrakas, Paul J. Encyclopedia of Survey Research Methods. SAGE Publications: Thousand Oaks, CA
Paper not yet in RePEc: Add citation now
- Bell, Myrtle P. ; Harrison, D.A. Using intra-national diversity for international assignments: a model of bicultural competence and expatriate adjustment. 1996 Hum. Resour. Manag. Rev.. 6 47-74
Paper not yet in RePEc: Add citation now
- Bergkvist, L. ; Tobias, L. Construct measurement in advertising research. 2017 Constr. Meas. Advert. Res.. 46 129-140
Paper not yet in RePEc: Add citation now
- Bowden, Jana L.-H. The process of customer engagement: a conceptual framework. 2009 J. Mark. Theory Pract.. 17 63-74
Paper not yet in RePEc: Add citation now
- Brodie, R. ; Linda, H. ; Ana, I. ; Biljana, J. Customer engagement: conceptual domain, fundamental propositions & implications for research in service marketing. 2011 J. Serv. Res.. 14 252-271
Paper not yet in RePEc: Add citation now
- Burgess, Steven M. ; Jan-Benedict, E.M.S. Marketing renaissance: how research in emerging markets advances marketing science and practice. 2006 Int. J. Res. Mark.. 23 337-356
Paper not yet in RePEc: Add citation now
Calder, Bobby J. ; Edward, C.M. ; Schaedel, U. An experimental study of the relationship between online engagement and advertising effectiveness. 2009 J. Interact. Mark.. 23 321-331
Caligiuri, P. ; Mencin, A. ; Jayne, B. ; Traylor, A. Developing cross-cultural competencies through international corporate volunteerism. 2019 J. World Bus.. 54 14-23
- Chang, W.-W. ; Yu-His, Y. ; Chuang, Y.-T. The relationship between international experience and cross-cultural adaptability. 2013 Int. J. Intercult. Relat.. 37 268-273
Paper not yet in RePEc: Add citation now
Chatterjee, S. ; Chaudhuri, R. ; Thrassou, A. ; Vrontis, D. Antecedents and consequences of knowledge hiding: the moderating role of knowledge hiders and knowledge seekers in organizations. 2021 J. Bus. Res.. 128 303-313
- Chatterjee, S. ; Chaudhuri, R. ; Vrontis, D. ; Thrassou, A. Does “CHALTA HAI” culture negatively impact sustainability of business firms in India? An empirical investigation. 2021 J. Asia Bus. Stud.. -
Paper not yet in RePEc: Add citation now
- Chatterjee, S. ; Chaudhuri, R. ; Vrontis, D. ; Thrassou, A. The influence of online customer reviews on customers’ purchase intentions: a cross-cultural study from India and the UK. 2021 Int. J. Organ. Anal.. -
Paper not yet in RePEc: Add citation now
- Chatterjee, S. ; Chaudhuri, R. ; Vrontis, D. ; Thrassou, A. ; Ghosh, S.K. ; Chaudhuri, S. Social customer relationship management factors and business benefits. 2020 Int. J. Organ. Anal.. 29 35-58
Paper not yet in RePEc: Add citation now
- Chatterjee, S. ; Ghosh, S.K. ; Chaudhuri, R. Adoption of ubiquitous customer relationship management (uCRM) in enterprise: leadership support and technological competence as moderators. 2019 J. Relatsh. Mark.. 19 75-92
Paper not yet in RePEc: Add citation now
Chatterjee, S. ; Kar, A.K. Why do small and medium enterprises use social media marketing and what is the impact: empirical insights from India. 2020 Int. J. Inf. Manag.. 55 -
- Christofi, M. ; Vrontis, D. ; Leonidou, E. ; Thrassou, A. Customer engagement through choice in cause-related marketing: a potential for global competitiveness. 2018 Int. Mark. Rev.. 29 354-366
Paper not yet in RePEc: Add citation now
- Das, M. ; Ester, P. ; Kaczmirek, L. . 2011 En : Das, Marcel ; Ester, Peter ; Kaczmirek, Lars Social and Behavioral Research and the Internet: Advances in Applied Methods and Research Strategies. Routledge: New York
Paper not yet in RePEc: Add citation now
- De Mooij, M. Cross-cultural research in international marketing: clearing up some of the confusion. 2015 Int. Mark. Rev.. 32 646-662
Paper not yet in RePEc: Add citation now
- Deb, M. ; David, E.L. An empirical examination of customers’ adoption of m-banking in India. 2014 J. Mark. Intell. Plan.. 32 475-494
Paper not yet in RePEc: Add citation now
- Dillman, Don A. Mail and Internet Surveys: The Tailored Design Method. 2007 John Wiley and Sons: New York
Paper not yet in RePEc: Add citation now
- Esposito, V.V. ; Laura, T. ; Amato, S. PLS path modeling: from foundations to recent developments and open issues for model Assessment and Improvement. 2010 En : Esposito, Vinzi V. ; Chin, Winnie W. ; Henseler, Jörg ; Wang, Huiwen Handbook of Partial Least Squares. Springer Handbooks of Computational Statistics. Springer: Berlin, Heidelberg
Paper not yet in RePEc: Add citation now
Estrada, M. ; Monferrer, D. ; Rodríguez, A. ; Moliner, M.A. Does emotional intelligence influence academic performance? The role of compassion and engagement in education for sustainable development. 2021 Sustainability. 13 1721-1734
- Fornell, C. ; Larcker, D.F. Evaluating structural equation models with unobservable variables and measurement error. 1981 J. Mark. Res.. 18 39-50
Paper not yet in RePEc: Add citation now
- Gebregergis, W.T. ; Desbele, T. ; Dawit, Y. ; Habte, A. Antecedents of psychological adjustment of international students studying in China: the roles of self-efficacy and self-esteem. 2019 Open J. Soc. Sci.. 7 233-254
Paper not yet in RePEc: Add citation now
- Geisser, S. The predictive sample reuse method with applications. 1975 J. Am. Stat. Assoc.. 70 320-328
Paper not yet in RePEc: Add citation now
- Giao, H.N.K. ; Bui, N.V. ; Dao, D.H. ; Hasanuzzaman, T.H. ; Tran, N.Q. The effect of emotional intelligence on turnover intention and the moderating role of perceived organizational support: evidence from the banking industry of Vietnam. 2020 Sustainability. 12 1857-1877
Paper not yet in RePEc: Add citation now
- Goodhue, Dale L. ; Lewis, William ; Thompson, Ron Does PLS have advantages for small sample size or non-normal data?. 2012 MIS Q.. 36 981-1001
Paper not yet in RePEc: Add citation now
- Guide, V. ; Daniel, R. ; Ketokivi, M. Notes from the editors: redefining some methodological criteria for the journal. 2015 J. Oper. Manag.. 37 5-8
Paper not yet in RePEc: Add citation now
Hair, J.F. ; Sarstedt, M. ; Ringle, C.M. ; Gudergan, S.P. Advanced issues in partial least squares structural equation modeling (PLS-SEM). 2018 Sage Publication: Thousand Oaks, CA
Hani, U. ; Akter, S. ; Wickramasinghe, A. ; Kattiyapornpong, U. How does relationship quality sustain the rich world’s poorest businesses?. 2021 J. Bus. Res.. 133 297-308
- Harmeling, C.M. ; Jordan, W.M. ; Arnold, M.J. ; Carlson, B.D. Toward a theory of customer engagement marketing. 2016 J. Acad. Mark. Sci.. 45 312-335
Paper not yet in RePEc: Add citation now
- Henseler, J. ; Dijkstra, T.K. ; Sarstedt, M. ; Ringle, C.M. ; Diamantopoulos, A. ; Straub, D.W. ; Calantone, R.J. Common beliefs and reality about PLS: comments on Rönkkö and Evermann (2013). 2014 Organ. Res. Methods. 17 182-209
Paper not yet in RePEc: Add citation now
- Henseler, J. ; Dijkstra, T.K. ; Sarstedt, M. ; Ringle, C.M. ; Diamantopoulos, A. ; Straub, D.W. ; Calantone, R.J. Common beliefs and reality about PLS: comments on Rönkkö and Evermann. 2014 Organ. Res. Methods. 17 182-209
Paper not yet in RePEc: Add citation now
- Hollebeek, L.D. Exploring customer brand engagement: definition and themes. 2011 J. Strateg. Mark.. 19 555-573
Paper not yet in RePEc: Add citation now
- Hollebeek, L.D. Individual-level cultural consumer engagement styles: conceptualization, propositions, and implications. 2018 Int. Mark. Rev.. 35 42-71
Paper not yet in RePEc: Add citation now
- Hollebeek, L.D. ; Conduit, J. ; Sweeney, J. ; Soutar, G. ; O’Karpen, I. ; Jarvis, W. ; Chen, T. Epilogue to the special issue and reflections on the future of engagement research. 2016 J. Mark. Manag.. 32 586-594
Paper not yet in RePEc: Add citation now
Hollebeek, L.D. ; Mark, S.G. ; Brodie, R.J. Consumer brand engagement in social media: conceptualization, scale development and validation. 2014 J. Interact. Mark.. 28 149-165
- Hooley, T. ; Marriott, J. ; Wellens, J. What is Online zesearch? Using the Internet for Social Science Research. 2012 Bloomsbury Academic: London
Paper not yet in RePEc: Add citation now
Hossain, M.A. ; Akter, S. ; Yanamandram, V. Revisiting customer analytics capability for data-driven retailing. 2020 J. Retail. Consum. Serv.. 56 -
- Hoyer, W.D. ; Chandy, R. ; Dorotic, M. ; Krafft, M. ; Singh, S.S. Consumer cocreation in new product development. 2010 J. Serv. Res.. 13 283-296
Paper not yet in RePEc: Add citation now
- Hu, L.-T. ; Bentler, P.M. Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives. 1999 Struct. Equ. Model. Multidiscip. J.. 6 1-55
Paper not yet in RePEc: Add citation now
Hulland, J. ; Baumgartner, H. ; Smith, K.M. Marketing survey research best practices: evidence and recommendations from a review of JAMS articles. 2018 J. Acad. Mark. Sci.. 46 92-108
- Jai, T.-M. ; Burns, L.D. ; King, N.J. The effect of behavioral tracking practices on consumers’ shopping evaluations and repurchase intention toward trusted online retailers. 2013 Comput. Hum. Behav.. 29 901-909
Paper not yet in RePEc: Add citation now
Johnson, J.H. ; Arya, B. ; Mirchandani, D.A. Global integration strategies of small and medium multinationals: evidence from Taiwan. 2013 J. World Bus.. 48 47-57
- Kahn, W.A. Psychological conditions of personal engagement and disengagement at work. 1990 Acad. Manag. J.. 33 692-724
Paper not yet in RePEc: Add citation now
- Ketokivi, M.A. ; Schroeder, R.G. Perceptual measures of performance: fact or fiction?. 2004 J. Oper. Manag.. 22 247-264
Paper not yet in RePEc: Add citation now
- Kock, N. WarpPLS 5.0 User Manual. 2015. 2015 Script Warp Systems: Laredo, TX
Paper not yet in RePEc: Add citation now
- Kock, N. ; Hadaya, P. Minimum sample size estimation in PLS-SEM: the inverse square root and gamma-exponential methods. 2018 Inf. Syst. J.. 28 227-261
Paper not yet in RePEc: Add citation now
Kumar, V. ; Bharath, R. ; Gupta, S. ; Pozza, I.D. Customer engagement in service. 2019 J. Acad. Mark. Sci.. 47 138-160
- Kumar, V. ; Pansari, A. Competitive advantage through engagement. 2016 J. Mark. Res.. 53 497-514
Paper not yet in RePEc: Add citation now
- Lee, J. ; Ok, C.M. Drivers of work engagement: an examination of core self-evaluations and psychological climate among hotel employees. 2015 Int. J. Hosp. Manag.. 44 84-98
Paper not yet in RePEc: Add citation now
- Li, M. An Examination of two major constructs of cross-cultural competence: cultural intelligence and intercultural competence. 2020 Personal. Individ. Differ.. 164 -
Paper not yet in RePEc: Add citation now
- Lindell, M. ; Whitney, D.J. Accounting for common method variance in cross-sectional research designs. 2001 J. Appl. Psychol.. 86 114-121
Paper not yet in RePEc: Add citation now
- Lu, L.-C. ; Chang, W.-P. ; Chang, H.-H. Consumer attitudes toward blogger’s sponsored recommendations and purchase intention: the effect of sponsorship type, product type, and brand awareness. 2014 Comput. Hum. Behav.. 34 258-266
Paper not yet in RePEc: Add citation now
- Mac Kenzie, S.B. ; Podsakoff, P.M. ; Podsakoff, P.N. Construct measurement and validation procedures in MIS and behavioral research: integrating new and existing techniques. 2011 MIS Q.. 35 293-334
Paper not yet in RePEc: Add citation now
Malek, M.A. ; Budhwar, P. Cultural intelligence as a predictor of expatriate adjustment and performance in Malaysia. 2013 J. World Bus.. 48 222-231
Meire, M. ; Kelly, H. ; Ballings, M. ; Kumar, V. ; Dirk van den, P. The role of marketer-generated content in customer engagement marketing. 2019 J. Mark.. 83 21-42
Mishra, A. ; Maheswarappa, S.S. ; Maity, M. ; Samu, S. Adolescent’s eWOM intentions: an investigation into the roles of peers, the internet and gender. 2018 J. Bus. Res.. 86 394-405
Mollen, A. ; Wilson, H. Engagement, telepresence and interactivity in online consumer experience: reconciling scholastic and managerial perspectives. 2010 J. Bus. Res.. 63 919-925
Motamarri, S. ; Akter, S. ; Yanamandram, V. Frontline employee empowerment: scale development and validation using confirmatory composite analysis. 2020 Int. J. Inf. Manag.. 54 -
- Nambisan, S. ; Baron, R.A. Virtual customer environment: testing a model of voluntary participation in value co-creation activities. 2009 J. Prod. Manag.. 26 388-406
Paper not yet in RePEc: Add citation now
- Olson, C.L. ; Kroeger, K.R. Global competency and intercultural sensitivity. 2001 J. Stud. Int. Educ.. 5 116-137
Paper not yet in RePEc: Add citation now
- Patterson, P.G. ; Yu, T. ; Ruyter, K.D. Understanding Customer Engagement in Services in ANZMAC 2006: Advancing Theory, Maintaining Relevance, Proceedings, Brisbane, 4-6 December 2006. 2006 :
Paper not yet in RePEc: Add citation now
- Peng, D.X. ; Lai, F. Using partial least squares in operations management research: a practical guideline and summary of past research. 2012 J. Oper. Manag.. 30 467-480
Paper not yet in RePEc: Add citation now
- Phau, I. ; Lau, K.C. Brand personality and consumer self-expression: single or dual carriageway?. 2001 J. Brand Manag.. 8 428-444
Paper not yet in RePEc: Add citation now
- Podsakoff, P.M. ; MacKenzie, S.B. ; Lee, J.-Y. ; Podsakoff, N.P. Common method biases in behavioral research: a critical review of the literature and recommended remedies. 2003 J. Appl. Psychol.. 88 879-903
Paper not yet in RePEc: Add citation now
- Rana, N.P. ; Chatterjee, S. ; Dwivedi, Y.K. ; Akter, S. Understanding the dark side of artificial intelligence (AI) integrated business analytics: assessing firm's operational inefficiency and competitiveness. 2021 Eur. J. Inf. Syst.. -
Paper not yet in RePEc: Add citation now
- Raza, S.H. ; Zaman, U. Effect of cultural distinctiveness and perception of digital advertising appeals on online purchase intention of clothing brands: moderation of gender egalitarianism. 2021 Information. 12 72-84
Paper not yet in RePEc: Add citation now
- Rigdon, E.E. ; Sarstedt, M. ; Ringle, C.M. On comparing results from CB-SEM and PLS-SEM: Five perspectives and five recommendations. 2017 Mark. ZFP. 39 4-16
Paper not yet in RePEc: Add citation now
- Rivers, D. Sampling for Web Surveys, Paper Presented to 2007 Joint Statistical Meetings, Salt Lake City, UT. 2007 :
Paper not yet in RePEc: Add citation now
- Rokeach, M. The Nature of Human Values. 1973 Free Press: New York
Paper not yet in RePEc: Add citation now
- Saks, A.M. ; Gruman, J.A. What do we really know about employee engagement?. 2014 Hum. Resour. Dev. Q.. 25 155-182
Paper not yet in RePEc: Add citation now
- Salovey, P. ; Mayer, J.D. Emotional intelligence. 1990 Imagin. Cogn. Pers.. 9 185-211
Paper not yet in RePEc: Add citation now
- Sawhney, M. ; Verona, G. ; Prandelli, E. Collaborating to create: the internet as a platform for customer engagement in product innovation. 2005 J. Interact. Mark.. 19 4-17
Paper not yet in RePEc: Add citation now
Sirgy, M.J. Self-concept in consumer behavior: a critical review. 1982 J. Consum. Res.. 9 287-300
- Sniehotta, F.F. ; Presseau, J. ; Araújo-Soares, V. Time to retire the theory of planned behaviour. 2014 Health Psychol. Rev.. 8 1-7
Paper not yet in RePEc: Add citation now
Sprott, D. ; Czellar, S. ; Spangenberg, E. The importance of a general measure of brand engagement on market behavior: development and validation of a scale. 2009 J. Mark. Res.. 46 92-104
- Stone, M. Cross-validatory choice and assessment of statistical predictions. 1974 J. R. Stat. Soc.. 36 111-147
Paper not yet in RePEc: Add citation now
- Takeuchi, R. ; Yun, S. ; Joyce, E.A.R. Antecedents and consequences of perceived adjustment of Japanese expatriates in the USA. 2002 Int. J. Hum. Resour. Manag.. 13 1224-1244
Paper not yet in RePEc: Add citation now
- Terlutter, R. ; Diehl, S. ; Mueller, B. The GLOBE study—applicability of a new typology of cultural dimensions for cross-cultural marketing and advertising research. 2006 En : Diehl, Sandra ; Terlutter, Ralf International Advertising and Communication. Deutscher Universitäts-Verlag: Wiesbaden
Paper not yet in RePEc: Add citation now
- Tsang, E. ; Kwan, K.-M. Replication and theory development in organizational science: a critical realist perspective. 1999 Acad. Manag. Rev.. 24 759-780
Paper not yet in RePEc: Add citation now
- Tyler, L.E. Individuality: Human Possibilities and Personal Choice in the Psychological Development of Men and Women. 1978 Jossey-Bass: San Francisco
Paper not yet in RePEc: Add citation now
- Vivek, S.D. ; Sharon, E.B. ; Morgan, R.M. Customer engagement: exploring customer relationships beyond purchase. 2012 J. Mark. Theory Pract.. 20 122-146
Paper not yet in RePEc: Add citation now
Voorhees, C.M. ; Brady, M.K. ; Calantone, R. ; Ramirez, E. Discriminant validity testing in marketing: an analysis, causes for concern, and proposed remedies. 2016 J. Acad. Mark. Sci.. 44 119-134
- Wamba, S.F. ; Dubey, R. ; Gunasekaran, A. ; Akter, S. The performance effects of big data analytics and supply chain ambidexterity: the moderating effect of environmental dynamism. 2019 Int. J. Prod. Econ.. 222 -
Paper not yet in RePEc: Add citation now
- Wang, D. ; Feng, T. ; Freeman, S. ; Fan, D. ; Zhu, C.J. Unpacking the ‘skill—cross-cultural competence’ mechanisms: empirical evidence from Chinese expatriate managers. 2014 Int. Bus. Rev.. 23 530-541
Paper not yet in RePEc: Add citation now
- Wu, W.-Y. ; Bodigerel-Koehler, M. The mediating effects of cross-cultural dynamic competencies on the relationship between multicultural personality and cross-cultural adjustment. 2013 Int. J. Hum. Resour. Manag.. 24 4026-4045
Paper not yet in RePEc: Add citation now
- Zawisza, M. ; Luyt, R. ; Zawadzka, A.M. ; Buczny, J. Cross-cultural sexism and the effectiveness of gender (non)traditional advertising: a comparison of purchase intentions in Poland, South Africa, and the United Kingdom. 2018 Sex Roles. 79 738-751
Paper not yet in RePEc: Add citation now