create a website

Protective measures against COVID-19 and the business strategies of the retail enterprises: Differences in gender, age, education, and income among shoppers. (2021). Han, Heesup ; Untaru, Elena-Nicoleta.
In: Journal of Retailing and Consumer Services.
RePEc:eee:joreco:v:60:y:2021:i:c:s0969698921000126.

Full description at Econpapers || Download paper

Cited: 22

Citations received by this document

Cites: 76

References cited by this document

Cocites: 50

Documents which have cited the same bibliography

Coauthors: 0

Authors who have wrote about the same topic

Citations

Citations received by this document

  1. Protective consumption behavior under smog: using a data-driven dynamic Bayesian network. (2024). Fan, BO ; Yuan, YU.
    In: Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development.
    RePEc:spr:endesu:v:26:y:2024:i:2:d:10.1007_s10668-022-02875-6.

    Full description at Econpapers || Download paper

  2. An analysis of consumer’s trusting beliefs towards the use of e-commerce platforms. (2024). Han, Heesup ; Lee, Sang-Mook ; Radic, Aleksandar ; Quan, Wei ; Misra, Richa ; Singh, Nidhi.
    In: Palgrave Communications.
    RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-03395-6.

    Full description at Econpapers || Download paper

  3. Smart service value: Conceptualization, scale development, and validation in the retailing context. (2024). van Doorn, Sebastian ; Japutra, Arnold ; Shabnam, Saadia ; Hollebeek, Linda D ; Singh, Gaganpreet ; Roy, Sanjit K ; Appio, Francesco Paolo ; Ray, Subhasis.
    In: Technovation.
    RePEc:eee:techno:v:137:y:2024:i:c:s0166497224001470.

    Full description at Econpapers || Download paper

  4. How do ex ante review systems improve firms labor income shares: Empirical evidence from the fair competition review system. (2024). Wang, Zezheng ; Chen, Jierong.
    In: International Review of Financial Analysis.
    RePEc:eee:finana:v:96:y:2024:i:pa:s1057521924005787.

    Full description at Econpapers || Download paper

  5. Technology adoption as survival strategy for small and medium enterprises during COVID-19. (2023). Mishrif, Ashraf ; Khan, Asharul.
    In: Journal of Innovation and Entrepreneurship.
    RePEc:spr:joiaen:v:12:y:2023:i:1:d:10.1186_s13731-023-00317-9.

    Full description at Econpapers || Download paper

  6. Causal Analysis of Company Performance and Technology Mediation in Small and Medium Enterprises During COVID-19. (2023). Khan, Asharul ; Mishrif, Ashraf.
    In: Journal of the Knowledge Economy.
    RePEc:spr:jknowl:v:14:y:2023:i:4:d:10.1007_s13132-022-01064-0.

    Full description at Econpapers || Download paper

  7. Safe Destination Choice Among Tourism-Product Consumers in the New Era of Tourism. (2023). Quan, Wei ; Jang, Jichul ; Han, Heesup ; Ariza-Montes, Antonio ; Radic, Aleksandar.
    In: SAGE Open.
    RePEc:sae:sagope:v:13:y:2023:i:4:p:21582440231205658.

    Full description at Econpapers || Download paper

  8. A humanistic model of corporate social responsibility in e-commerce with high-tech support in the artificial intelligence economy. (2023). Dubova, Yulia I ; Volokhina, Vera A ; Troyanskaya, Marija A ; Zavyalova, Elena B.
    In: Palgrave Communications.
    RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-01764-1.

    Full description at Econpapers || Download paper

  9. Consumer awareness and acceptance of digital-only banks. (2023). Stradomski, Maciej ; Schmidt-Jessa, Katarzyna.
    In: Bank i Kredyt.
    RePEc:nbp:nbpbik:v:54:y:2023:i:4:p:389-418.

    Full description at Econpapers || Download paper

  10. How household food shopping behaviors changed during COVID-19 lockdown period: Evidence from Beijing, China. (2023). Liu, YI ; Chen, DI ; Wang, Chunyan.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002606.

    Full description at Econpapers || Download paper

  11. Role of multidimensional customer brand engagement on customer behavior for online grocery shopping. (2023). Park, Jungkun ; Ahn, Jiseon ; Hyun, Hyowon ; Hong, Eunpyo.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923001273.

    Full description at Econpapers || Download paper

  12. Moderator variables in consumer research: A call for caution. (2023). Sderlund, Magnus.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000991.

    Full description at Econpapers || Download paper

  13. Effects of face masks and photo tags on nonverbal communication in service encounters. (2023). Xu, Yingzi ; Ling, I-Ling.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000693.

    Full description at Econpapers || Download paper

  14. Understanding consumers’ resistance to pay with cryptocurrency in the sharing economy: A hybrid SEM-fsQCA approach. (2023). Loh, Xiu-Ming ; Lee, Voon-Hsien ; Cham, Tat-Huei ; Leong, Lai-Ying ; Hew, Jun-Jie ; Aw, Eugene Cheng-Xi ; Tang, Yun-Chia.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:159:y:2023:i:c:s014829632300084x.

    Full description at Econpapers || Download paper

  15. Protective Measures Against COVID-19 and their Impact on Guest Satisfaction and Behaviour Intentions: The Case of the Hotel Industry of Serbia. (2022). Dejan, Sekuli ; Goran, Peri ; Sandra, Dramianin.
    In: Economic Themes.
    RePEc:vrs:ecothe:v:60:y:2022:i:4:p:533-549:n:5.

    Full description at Econpapers || Download paper

  16. Understanding the Impact of COVID-19 Pandemic on Online Shopping and Travel Behaviour: A Structural Equation Modelling Approach. (2022). Ghadamgahi, Seyednaser ; Ghodsi, Mostafa ; Pourmadadkar, Mahdad ; Yang, Hao ; Ardestani, Ali.
    In: Sustainability.
    RePEc:gam:jsusta:v:14:y:2022:i:20:p:13474-:d:946841.

    Full description at Econpapers || Download paper

  17. Ensuring a Sustainable Hospitality and Tourism Industry in the COVID-19 Era: Using an Open Market Valuation Technique. (2022). Abdelmoety, Ziad H ; Sharkasi, Nora ; Alharthi, Majed ; Alamoudi, Hawazen ; Agag, Gomaa.
    In: Sustainability.
    RePEc:gam:jsusta:v:14:y:2022:i:20:p:13190-:d:942053.

    Full description at Econpapers || Download paper

  18. Post-COVID-19 Tourists’ Preferences, Attitudes and Travel Expectations: A Study in Guayaquil, Ecuador. (2022). Carvache-Franco, Wilmer ; Landeta-Bejarano, Nathalie ; Orden-Mejia, Miguel ; Huertas, Assumpcio.
    In: IJERPH.
    RePEc:gam:jijerp:v:19:y:2022:i:8:p:4822-:d:794829.

    Full description at Econpapers || Download paper

  19. Effects of mobile networks and Covid-19 on mobile shopping sales in South Korea. (2022). Kwon, Youngsun ; Yang, Seungmi.
    In: Telecommunications Policy.
    RePEc:eee:telpol:v:46:y:2022:i:9:s0308596122001100.

    Full description at Econpapers || Download paper

  20. The influence of communication in destination imagery during COVID-19. (2022). Fuentes-Blasco, Mara ; Gao, Lily Xuehui ; Cambra-Fierro, Jess ; Melero-Polo, Igucel ; Trifu, Andreea.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003830.

    Full description at Econpapers || Download paper

  21. How COVID-19 Pandemic Affected Urban Trips? Structural Interpretive Model of Online Shopping and Passengers Trips during the Pandemic. (2021). Ghadamgahi, Seyednaser ; Ghodsi, Mostafa ; Yang, Hao ; Rasaizadi, Arash ; Ardestani, Ali.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:21:p:11995-:d:668146.

    Full description at Econpapers || Download paper

  22. The impact of hotel attributes, well-being perception, and attitudes on brand loyalty: Examining the moderating role of COVID-19 pandemic. (2021). Kim, Jinkyung Jenny ; Han, Heesup ; Ariza-Montes, Antonio.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921002009.

    Full description at Econpapers || Download paper

References

References cited by this document

  1. Addo, P.C. ; Jiaming, F. ; Bakabbey Kulbo, N. ; Liangqiang, L. COVID-19: fear appeal favoring purchase behavior towards personal protective equipment. 2020 Serv. Ind. J.. 40 471-490

  2. Agarwal, S. ; Bhati, N.S. Customer's perceived e-service quality: role of gender differences in online shopping. 2016 ICTACT Journal on Management Studies. 2 349-356
    Paper not yet in RePEc: Add citation now
  3. Ahn, J. ; Back, K.J. Influence of brand relationship on customer attitude toward integrated resort brands: a cognitive, affective and conative perspective. 2017 J. Trav. Tourism Market.. 35 449-460
    Paper not yet in RePEc: Add citation now
  4. Ajzen, I. The theory of planned behavior. 1991 Organ. Behav. Hum. Decis. Process.. 50 179-211

  5. Ajzen, I. ; Fishbein, M. Understanding Attitude and Predicting Social Behavior. 1980 Prentice-Hall: Englewood Cliffs, NJ
    Paper not yet in RePEc: Add citation now
  6. Anderson, J.C. ; Gerbing, D.W. Structural equation modeling in practice: a review and recommended two-step approach. 1988 Psychol. Bull.. 103 411-423
    Paper not yet in RePEc: Add citation now
  7. Anderson, R.M. ; Heesterbeek, H. ; Klinkenberg, D. ; Hollingsworth, T.D. How will country-based mitigation measures influence the course of the COVID-19 epidemic?. 2020 Lancet. 395 931-934
    Paper not yet in RePEc: Add citation now
  8. Beck, M.J. ; Hensher, D.A. Insights into the Impact of Covid-19 on Household Travel, Working, Activities and Shopping in Australia – the Early Days under Restrictions. 2020 The University of Sydney Business School: Sydney Australia
    Paper not yet in RePEc: Add citation now
  9. Belot, M. ; Choi, S. ; Tripodi, E. ; van den Broek-Altenburg, E. ; Jamison, J.C. ; Papageorge, N.W. Unequal Consequences of COVID-19 across Age and Income: Representative Evidence from Six Countries. 2020 Institute of Labor Economics (IZA): Bonn

  10. Bentler, P.M. EQS, Structural Equations Program Manual. 1995 Multivariate Statistical Software, Inc: Encino, CA
    Paper not yet in RePEc: Add citation now
  11. Blakely, F. The Urgency of Real-Time Communication & Contactless Experiences. 2020 :
    Paper not yet in RePEc: Add citation now
  12. Cai, Y. ; Shannon, R. Personal values and mall shopping behavior: the mediating role of attitude and intention among Chinese and Thai consumers. 2012 Australas. Market J.. 20 37-47

  13. Cameron, L. ; Shah, M. Risk-taking behavior in the wake of natural disasters. 2015 J. Hum. Resour.. 50 484-515

  14. Ceylan, R.F. ; Ozkan, B. ; Mulazimogullari, E. Historical evidence for economic effects of COVID-19. 2020 Eur. J. Health Econ.. -

  15. Chan, J. ; Yuan, S. ; Kok, K. ; To, K. ; Chu, H. ; Yang, J. ; Xing, F. ; Liu, J. ; Yip, C. ; Poon, R. ; Tsoi, H. A familial cluster of pneumonia associated with the 2019 novel coronavirus indicating person-to-person transmission: a study of a family cluster. 2020 Lancet. 395 514-523
    Paper not yet in RePEc: Add citation now
  16. Chang, H.H. ; Jeng, D.J. ; Hamid, M.R.A. Conceptualising consumers' word-of-mouth behaviour intention: evidence from a university education services in Malaysia. 2013 Service Business. 7 -

  17. Cohen, M.J. Does the COVID-19 outbreak mark the onset of a sustainable consumption transition?. 2020 Sustain. Sci. Pract. Pol.. 16 1-3
    Paper not yet in RePEc: Add citation now
  18. Cooil, B. ; Keiningham, T.L. ; Aksoy, L. ; Hsu, M. A longitudinal analysis of customer satisfaction and share of wallet: investigating the moderating effect of customer characteristics. 2007 J. Market.. 71 67-83
    Paper not yet in RePEc: Add citation now
  19. Czeisler, M.É. ; Tynan, M.A. ; Howard, M.E. ; Honeycutt, S. ; Fulmer, E.B. ; Kidder, D.P. ; Robbins, R. ; Barger, L.K. ; Facer-Childs, E.R. ; Baldwin, G. ; Rajaratnam, S.M.W. ; Czeisler, C.A. Public attitudes, behaviors, and beliefs related to COVID-19, stay-at-home orders, nonessential business closures, and public health guidance—United States, New York city, and Los Angeles, may 5–12, 2020. 2020 Morb. Mortal. Wkly. Rep.. 69 751-758
    Paper not yet in RePEc: Add citation now
  20. Darley, W.K. ; Luethge, D.J. Service value and retention: does gender matter?. 2019 J. Retailing Consum. Serv.. 48 178-185

  21. Engemann, K.M. ; Wall, H.J. The effects of recessions across demographic groups. 2009 Federal Reserve Bank of St. Louis. 92 1-26

  22. Everingham, P. ; Chassagne, N. Post COVID-19 ecological and social reset: moving away from capitalist growth models towards tourism as Buen Vivir. 2020 Tourism Geogr.. -
    Paper not yet in RePEc: Add citation now
  23. Fahmy, T. ; Sohani, A. The impact of a pandemic on brand preference in purchasing decisions of food and hygiene products: a COVID-19 perspective. 2020 Master Thesis:
    Paper not yet in RePEc: Add citation now
  24. Fine, T. Marketing in the Age of COVID-19. The Key to Successful Email Campaigns. 2020 :
    Paper not yet in RePEc: Add citation now
  25. Forster, P.W. ; Tang, Y. The role of online shopping and fulfillment in the Hong Kong SARS crisis. 2005 En : Paper Presented at the Proceedings of the 38th Annual Hawaii International Conference on System Sciences. :
    Paper not yet in RePEc: Add citation now
  26. Frederiksen, B. ; Gomez, I. ; Salganicoff, A. ; Ranji, U. March 20. Coronavirus: A Look at Gender Differences in Awareness and Actions. 2020 The Henry J. Kaiser Family Foundation:
    Paper not yet in RePEc: Add citation now
  27. Hair, J.F. ; Anderson, R.E. ; Tatham, R.L. ; Black, W.C. Multivariate Data Analysis with Readings. 1998 Prentice-Hall International: Englewood Cliffs, New York
    Paper not yet in RePEc: Add citation now
  28. Hair, J.F. ; Black, W.C. ; Babin, B.J. ; Anderson, R.E. Multivariate Data Analysis. 2010 Prentice-Hall: Upper Saddle River, NJ, USA
    Paper not yet in RePEc: Add citation now
  29. Han, H. ; Hsu, I.T. ; Sheu, C. Application of the theory of planned behavior of green hotel choice: testing the effect of environmental friendly activities. 2010 Tourism Manag.. 31 325-334

  30. Han, H. ; Hyun, S.S. Impact of hotel-restaurant image and quality of physical-environment, service, and food on satisfaction and intention. 2017 Int. J. Hospit. Manag.. 63 82-92
    Paper not yet in RePEc: Add citation now
  31. Han, H. ; Meng, B. ; Kim, W. Bike-traveling as a growing phenomenon: role of attributes, value, satisfaction, desire, and gender in developing loyalty. 2017 Tourism Manag.. 59 91-103

  32. Han, H. ; Ryu, K. The roles of the physical environment, price perception, and customer satisfaction in determining customer loyalty in the restaurant industry. 2009 J. Hospit. Tourism Res.. 33 487-510
    Paper not yet in RePEc: Add citation now
  33. Homburg, C. ; Giering, A. Personal characteristics as moderators of the relationship between customer satisfaction and loyalty: an empirical analysis. 2001 Psychol. Market.. 18 43-66
    Paper not yet in RePEc: Add citation now
  34. Hoque, A. ; Shikha, F.A. ; Hasanat, M.W. ; Arif, I. ; Hamid, A.B.A. The effect of Coronavirus (COVID-19) in the tourism industry in China. 2020 Asian Journal of Multidisciplinary Studies. 3 52-58
    Paper not yet in RePEc: Add citation now
  35. Islam, D.T. ; Pitafi, D.H. ; Wang, D.Y. ; Aryaa, D.V. ; Mubarik, D.S. ; Akhater, D.N. ; Xiaobei, D.L. Panic buying in the COVID-19 pandemic: a multi-country examination. 2020 J. Retailing Consum. Serv.. -
    Paper not yet in RePEc: Add citation now
  36. Jain, N.K. ; Gajjarb, H. ; Shah, B.J. Electronic logistics service quality and repurchase intention in e-tailing: catalytic role of shopping satisfaction, payment options, gender and returning experience. 2020 J. Retailing Consum. Serv.. -
    Paper not yet in RePEc: Add citation now
  37. Ji, C. ; Prentice, C. Linking transaction-specific satisfaction and customer loyalty – the case of casino resorts. 2021 J. Retailing Consum. Serv.. 58 102319-
    Paper not yet in RePEc: Add citation now
  38. Jose, P.E. Doing Statistical Mediation and Moderation. 2013 Guilford Press: New York
    Paper not yet in RePEc: Add citation now
  39. Kamenidou, I. ; Stavrianea, A. ; Liava, C. Achieving a covid-19 free country: citizens preventive measures andCommunication pathways. 2020 Int. J. Environ. Res. Publ. Health. 17 4633-
    Paper not yet in RePEc: Add citation now
  40. Karpinska-Krakowiak, M. Women are more likely to buy unknown brands than men: the effects of gender and known versus unknown brands on purchase intentions. 2021 J. Retailing Consum. Serv.. 58 102273-

  41. Kaswengi, J. ; Diallo, M.F. Consumer choice of store brands across store formats: a panel data analysis under crisis periods. 2015 J. Retailing Consum. Serv.. 23 70-76

  42. Keisidou, E. ; Sarigiannidis, L. ; Maditinos, D.I. ; Thalassinos, E.I. Customer satisfaction, loyalty and financial performance: a holistic approach of the Greek banking sector. 2013 Int. J. Bank Market.. 31 259-288
    Paper not yet in RePEc: Add citation now
  43. Khan, I. ; Hollebeek, L.D. ; Fatma, M. ; Islam, J.U. ; Riivits-Arkonsuo, I. Customer experience and commitment in retailing: does customer age matter?. 2020 J. Retailing Consum. Serv.. 57 102219-

  44. Khan, M.J. ; Chelliah, S. ; Ahmed, S. Intention to visit India among potential travellers: role of travel motivation, perceived travel risks, and travel constraints. 2018 Tourism Hospit. Res.. 19 351-367
    Paper not yet in RePEc: Add citation now
  45. Kim, H.S. ; Shim, J.H. The effects of quality factors on customer satisfaction, trust and behavioral intention in chicken restaurants. 2019 J. Bus. Ind. Market.. 10 43-56
    Paper not yet in RePEc: Add citation now
  46. Kim, J. ; Giroux, M. ; Kim, J.E. ; Choi, Y.K. ; Gonzalez-Jimenez, H. ; Lee, J.C. ; Park, J. ; Jang, S. ; Kim, S. The moderating role of childhood socioeconomic status on the impact of nudging on the perceived threat of coronavirus and stockpiling intention. 2020 J. Retailing Consum. Serv.. -
    Paper not yet in RePEc: Add citation now
  47. Kline, R.B. Principles and Practice of Structural Equation Modeling. 1998 The Guilford Press: New York
    Paper not yet in RePEc: Add citation now
  48. Kline, R.B. Principles and Practice of Structural Equation Modeling. 2005 The Guilford Press: NewYork
    Paper not yet in RePEc: Add citation now
  49. Kuo, Y.F. A study on service quality of virtual community websites. 2003 Total Qual. Manag. Bus. Excel.. 14 461-473
    Paper not yet in RePEc: Add citation now
  50. Laato, S. ; Islama, A.K.M.N. ; Farooqa, A. ; Dhir, A. Unusual purchasing behavior during the early stages of the COVID-19 pandemic: the stimulus-organism-response approach. 2020 J. Retailing Consum. Serv.. 57 102224-

  51. Lu, Y. ; Wu, J. ; Peng, J. ; Lu, L. The perceived impact of the Covid-19 epidemic: evidence from a sample of 4807 SMEs in Sichuan Province, China. 2020 Environ. Hazards. -
    Paper not yet in RePEc: Add citation now
  52. Martín, S.S. ; Jiménez, N.H. Online buying perceptions in Spain: can gender make a difference?. 2011 Electron. Mark.. 21 267-281
    Paper not yet in RePEc: Add citation now
  53. Moon, H. ; Yoon, H.J. ; Han, H. Role of airport physical environment in the satisfaction generation process: mediating the impact of traveler emotion. 2016 Asia Pac. J. Tourism Res.. 21 193-211
    Paper not yet in RePEc: Add citation now
  54. Munster, V.J. ; Bausch, D.G. ; de Wit, E. ; Fischer, R. ; Kobinger, G. ; Muñoz-Fontela, C. ; Olson, S.H. ; Seifert, S.N. ; Sprecher, A. ; Ntoumi, F. ; Massaquoi, M. ; Mombouli, J.V. Outbreaks in a rapidly changing central africa – lessons from ebola. 2018 N. Engl. J. Med.. 379 343-358
    Paper not yet in RePEc: Add citation now
  55. Naeem, Do social media platforms develop consumer panic buying during the fear of Covid-19 pandemic. 2021 J. Retailing Consum. Serv.. 58 102226-

  56. Neuburger, L. ; Egger, R. Travel risk perception and travel behavior during the COVID-19 pandemic 2020: a case study of the DACH region. 2020 Curr. Issues Tourism. 1-14
    Paper not yet in RePEc: Add citation now
  57. Nicola, M. ; Alsafi, Z. ; Sohrabi, C. ; Kerwan, A. ; Al-Jabir, A. ; Iosifidis, C. ; Agha, M. ; Agha, R. The socio-economic implications of the coronavirus and COVID-19 pandemic: a review. 2020 Int. J. Surg.. 78 185-193
    Paper not yet in RePEc: Add citation now
  58. Oliver, R.L. Satisfaction: A Behavioral Perspective on the Consumer. 2010 McGraw-Hill: New York, NY, USA
    Paper not yet in RePEc: Add citation now
  59. Oliver, R.L. Whence consumer loyalty?. 1999 J. Market.. 34 33-44
    Paper not yet in RePEc: Add citation now
  60. Page, L. ; Savage, D.A. ; Torgler, B. Variation in risk seeking behavior following large losses: a natural experiment. 2014 Eur. Econ. Rev.. 71 121-131

  61. Prentice, C. ; Chen, J. ; Stantic, B. Timed intervention in COVID-19 and panic buying. 2020 J. Retailing Consum. Serv.. 57 102203-

  62. Qi, C.X. ; Gibson, H.J. ; Zhang, J.J. Perceptions of risk and travel intentions: the case of China and the Beijing Olympic Games. 2009 J. Sport Tourism. 14 43-67
    Paper not yet in RePEc: Add citation now
  63. Ranaweera, C. ; McDougall, G. ; Bansal, H. A model of online customer behavior during the initial transaction. Moderating effects of customer characteristics. 2005 Market. Theor.. 5 51-74
    Paper not yet in RePEc: Add citation now
  64. San-Martin, S. ; López-Catalán, B. How can a mobile vendor get satisfied customers?. 2013 Ind. Manag. Data Syst.. 113 156-170
    Paper not yet in RePEc: Add citation now
  65. Senbeto, D.L. ; Hon, A.H.Y. The impacts of social and economic crises on tourist behaviour and expenditure: an evolutionary approach. 2020 Curr. Issues Tourism. 23 740-755
    Paper not yet in RePEc: Add citation now
  66. Shou, B. ; Xiong, H. ; Shen, Z.M. Consumer Panic Buying and Fixed Quota Policy. 2011 :
    Paper not yet in RePEc: Add citation now
  67. Tamimi, N. ; Sebastianelli, R. Understanding eTrust. 2007 J. Inf. Priv. Secur.. 3 3-17

  68. Tran, L.T.T. Managing the effectiveness of e-commerce platforms in a pandemic. 2021 J. Retailing Consum. Serv.. 58 102287-
    Paper not yet in RePEc: Add citation now
  69. Unnikrishnan, A. ; Figliozzi, M. A Study of the Impact of COVID-19 on Home Delivery Purchases and Expenditures, Working Paper, Civil and Environmental Engineering. 2020 Portland State University:
    Paper not yet in RePEc: Add citation now
  70. Veeck, G. ; Veeck, A. ; Zhao, S. Perceptions of food safety by urban consumers in nanjing, China. 2015 Prof. Geogr.. 67 490-501
    Paper not yet in RePEc: Add citation now
  71. WHO, Coronavirus Disease (COVID-19) Pandemic. 2020 World Health Organization:
    Paper not yet in RePEc: Add citation now
  72. Wolf, M.S. ; Serper, M. ; Opsasnick, L. ; O'Conor, R.M. ; Curtis, L. ; Benavente, J.Y. ; Wismer, G. ; Batio, S. ; Eifler, M. ; Zheng, P. ; Russell, A. ; Arvanitis, M. ; Ladner, D. ; Kwasny, M. ; Persell, S.D. ; Rowe, T. ; Linder, J.A. ; Bailey, S.C. Awareness, attitudes, and actions related to COVID-19 among adults with chronic conditions at the onset of the U.S. Outbreak. A cross-sectional survey. 2020 Ann. Intern. Med.. -
    Paper not yet in RePEc: Add citation now
  73. Yasir, A. ; Hu, X. ; Ahmad, M. ; Rauf, A. ; Shi, J. ; Nasir, S.A. Modeling impact of word of mouth and E-government on online social presence during COVID-19 outbreak: a multi-mediation approach. 2020 Int. J. Environ. Res. Publ. Health. 17 2954-
    Paper not yet in RePEc: Add citation now
  74. Zeithaml, V.A. ; Berry, L.L. ; Parasuraman, A. The behavioral consequences of service quality. 1996 J. Market.. 60 31-46
    Paper not yet in RePEc: Add citation now
  75. Zhang, J. ; Bloemer, J.M.M. The impact of value congruence on consumer-service brand relationships. 2008 J. Serv. Res.. 11 161-178
    Paper not yet in RePEc: Add citation now
  76. Zhu, J.C. ; Ramanathan, R. ; Ramanathan, U. Measuring service quality using SERVQUAL and AHP: an application to a Chinese IT company and comparison. 2011 Int. J. Serv. Oper. Manag.. 8 418-432

Cocites

Documents in RePEc which have cited the same bibliography

  1. Factors Influencing Changes in Consumer Behavior amidst Post COVID-19 Pandemic. (2024). Husin, Suraya ; Mat, Nur Hazelen ; Mohd, Mohd Afifie ; Li, Cheam Chai ; Luqman, Azyanee.
    In: Information Management and Business Review.
    RePEc:rnd:arimbr:v:16:y:2024:i:2:p:73-85.

    Full description at Econpapers || Download paper

  2. How consumer preference determines site selection in a metropolitan setting: Analysis of retailer perspective to stay ahead of the competition in the aftermath of a large-scale crisis. (2024). Chavarnakul, Thira ; Tiyachareonsri, Sirikunya ; Triukose, Sipat ; Chandrachai, Achara.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:78:y:2024:i:c:s0969698923004551.

    Full description at Econpapers || Download paper

  3. Rise of Mental Sub-Health Consumers: Examining the Compulsive Buying Behavior in the Post-COVID-19 Era. (2023). Guo, Wenqiu ; Huang, Fei.
    In: SAGE Open.
    RePEc:sae:sagope:v:13:y:2023:i:4:p:21582440231219589.

    Full description at Econpapers || Download paper

  4. Assessing the effects of COVID-19-related risk on online shopping behavior. (2023). Limongi, Ricardo ; Raasch, Michele ; Hoeckesfeld, Lenoir ; de Sousa, Joo Henriques ; Soares, Joo Coelho ; Santos, Weverson Soares.
    In: Journal of Marketing Analytics.
    RePEc:pal:jmarka:v:11:y:2023:i:1:d:10.1057_s41270-022-00156-9.

    Full description at Econpapers || Download paper

  5. Factors Affecting Filipino Consumer Behavior with Korean Products and Services: An Extended Theory of Planned Behavior Approach. (2023). Prasetyo, Yogi Tri ; Persada, Satria Fadil ; Borres, Rianina D ; Nadlifatin, Reny ; Janice, MA ; Marias, Klint Allen ; Joy, Cristel.
    In: Sustainability.
    RePEc:gam:jsusta:v:15:y:2023:i:5:p:4477-:d:1085909.

    Full description at Econpapers || Download paper

  6. Reassessing the Impact of Fear Appeals in Sustainable Consumption Communication: An Investigation into Message Types and Message Foci. (2023). Lu, Ching ; Yu, Chih-Ching.
    In: Sustainability.
    RePEc:gam:jsusta:v:15:y:2023:i:23:p:16442-:d:1291388.

    Full description at Econpapers || Download paper

  7. Predicting Athlete Intentions for Using Sports Complexes in the Post-Pandemic Era. (2023). Chou, Tsung-Yu ; Lee, Peng-Yeh.
    In: IJERPH.
    RePEc:gam:jijerp:v:20:y:2023:i:6:p:4864-:d:1092961.

    Full description at Econpapers || Download paper

  8. Qualitative analysis of customer behavior in the retail industry during the COVID-19 pandemic: A word-cloud and sentiment analysis approach. (2023). Dabija, Dan Cristian ; Cmpian, Veronica ; Stanca, Liana.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002941.

    Full description at Econpapers || Download paper

  9. Fear appeals and coping appeals for health product promotion: Impulsive purchasing or psychological distancing?. (2023). Luo, Yunzhong ; Zheng, Xiaojiang ; Fu, Shixuan ; Wang, Hongpeng.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001303.

    Full description at Econpapers || Download paper

  10. Forging organizational resilience through green value co‐creation: The role of green technology, green operations, and green transaction capabilities. (2023). Kwabla, Wisdom Wise ; Borah, Prasad Siba ; Dzandu, Michael D ; Kofi, Courage Simon.
    In: Business Strategy and the Environment.
    RePEc:bla:bstrat:v:32:y:2023:i:8:p:5734-5747.

    Full description at Econpapers || Download paper

  11. Nordic stock market performance of the travel and leisure industry during the first wave of Covid-19 pandemic. (2022). Falk, Martin ; Lin, Xiang.
    In: Tourism Economics.
    RePEc:sae:toueco:v:28:y:2022:i:5:p:1240-1257.

    Full description at Econpapers || Download paper

  12. Effects of Covid-19 Pandemic on Online Shopping Behavior in Iran. (2022). Ghaffari, Reza ; Cheng, Kequn.
    In: OSF Preprints.
    RePEc:osf:osfxxx:f9wng.

    Full description at Econpapers || Download paper

  13. Purchasing Decisions in the New Normal Period: Implementation of Digital Marketing, Brand Awareness, and Viral Marketing at Shopee E-Commerce on the Use of SPayLater. (2022). Haryanto, Budhi ; Mardiana, Amira Putri.
    In: OSF Preprints.
    RePEc:osf:osfxxx:7tr3a.

    Full description at Econpapers || Download paper

  14. Fear of Coronavirus on Continuance Intention to Use Food Delivery Apps. (2022). Raman, Prashant.
    In: Journal of Electronic Commerce in Organizations (JECO).
    RePEc:igg:jeco00:v:20:y:2022:i:2:p:1-22.

    Full description at Econpapers || Download paper

  15. The Bridge at the End of the World: Linking Expat’s Pandemic Fatigue, Travel FOMO, Destination Crisis Marketing, and Vaxication for “Greatest of All Trips”. (2022). Zaman, Umer ; Barnes, Stuart J ; Abbasi, Saba ; Aktan, Murat ; Khwaja, Muddasar Ghani ; Anjam, Mahwish.
    In: Sustainability.
    RePEc:gam:jsusta:v:14:y:2022:i:4:p:2312-:d:752092.

    Full description at Econpapers || Download paper

  16. Consumers’ Switching from Cash to Mobile Payment under the Fear of COVID-19 in Taiwan. (2022). Yu, Shih-Yi ; Chen, Der Chao.
    In: Sustainability.
    RePEc:gam:jsusta:v:14:y:2022:i:14:p:8489-:d:860137.

    Full description at Econpapers || Download paper

  17. Employing Eye Tracking to Study Visual Attention to Live Streaming: A Case Study of Facebook Live. (2022). Hung, Jason C ; Chen, Hsuan-Chu ; Wang, Chun-Chia ; Hsueh, Cheng-Yu.
    In: Sustainability.
    RePEc:gam:jsusta:v:14:y:2022:i:12:p:7494-:d:842933.

    Full description at Econpapers || Download paper

  18. The Influence of Corporate Social Responsibility on Consumer Purchase Intention: The Mediating Role of Consumer Engagement via Social Media. (2022). Al-Haddad, Shafig ; Hashem, Raya ; Maraqa, Rand ; Al-Khasawneh, Mohammad ; Sharabati, Abdel-Aziz Ahmad.
    In: Sustainability.
    RePEc:gam:jsusta:v:14:y:2022:i:11:p:6771-:d:829761.

    Full description at Econpapers || Download paper

  19. Purchase Intention and Satisfaction of Online Shop Users in Developing Countries during the COVID-19 Pandemic. (2022). Chaves, Viviana Marin ; Mejia, Paula Andrea ; Olaya, Juan Carlos ; Garcia-Salirrosas, Elizabeth Emperatriz ; Acevedo-Duque, Angel.
    In: Sustainability.
    RePEc:gam:jsusta:v:14:y:2022:i:10:p:6302-:d:821088.

    Full description at Econpapers || Download paper

  20. Applying the Push-Pull Mooring to Explore Consumers’ Shift from Physical to Online Purchases of Face Masks. (2022). Su, Yu-Sheng ; Yu, Sung-Wen ; Liu, Jun-Yan ; Lin, Chien-Liang.
    In: Mathematics.
    RePEc:gam:jmathe:v:10:y:2022:i:24:p:4761-:d:1004071.

    Full description at Econpapers || Download paper

  21. Public Interest, Risk, Trust, and Personal Protective Equipment Purchase and Usage: Face Masks Amid the COVID-19 Pandemic. (2022). Hu, Wuyang ; Feng, Jie ; Li, Jian.
    In: IJERPH.
    RePEc:gam:jijerp:v:19:y:2022:i:9:p:5502-:d:807178.

    Full description at Econpapers || Download paper

  22. The Shopping Behavior of International Students in Poland during COVID-19 Pandemic. (2022). Kulykovets, Olena ; Dbski, Maciej ; Szlachciuk, Julita ; Gorska-Warsewicz, Hanna ; Krawczyk, Adriana.
    In: IJERPH.
    RePEc:gam:jijerp:v:19:y:2022:i:18:p:11311-:d:910291.

    Full description at Econpapers || Download paper

  23. How customer engagement in the live-streaming affects purchase intention and customer acquisition, E-tailers perspective. (2022). Li, Zhuyuan ; Na, Sanggyun ; Zheng, Run.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001084.

    Full description at Econpapers || Download paper

  24. Restaurant hygiene attributes and consumers€™ fear of COVID-19: Does psychological distress matter?. (2022). Siddiqi, Umar Iqbal ; Islam, Tahir ; Akhtar, Naeem.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:67:y:2022:i:c:s0969698922000650.

    Full description at Econpapers || Download paper

  25. How do customers change their purchasing behaviors during the COVID-19 pandemic?. (2022). Truong, My D.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:67:y:2022:i:c:s096969892200056x.

    Full description at Econpapers || Download paper

  26. Changes in consumption patterns during the COVID-19 pandemic: Analyzing the revenge spending motivations of different emotional groups. (2022). Chung, Won Young ; Lee, Jieon ; Park, Inyoung.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004409.

    Full description at Econpapers || Download paper

  27. Thanks COVID-19, Ill reconsider my purchase: Can fear appeal reduce online shopping cart abandonment?. (2022). Leong, Yee Choy ; Lim, Xin-Jean ; Choo, Wei Chong ; Wang, Siqi ; Cheah, Jun-Hwa.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921004094.

    Full description at Econpapers || Download paper

  28. Panic buying research: A systematic literature review and future research agenda. (2021). Billore, Soniya ; Anisimova, Tatiana.
    In: EconStor Open Access Articles and Book Chapters.
    RePEc:zbw:espost:231990.

    Full description at Econpapers || Download paper

  29. COVID‐19 impediments and business start‐ups in Pakistan: Evidence from the second wave of the pandemic. (2021). Shah, Naimatullah ; Lakhan, Ghulam Rasool ; Soomro, Bahadur Ali.
    In: Managerial and Decision Economics.
    RePEc:wly:mgtdec:v:42:y:2021:i:7:p:1909-1918.

    Full description at Econpapers || Download paper

  30. Understanding the dynamics emerging from infodemics: a call to action for interdisciplinary research. (2021). Leitner, Stephan ; Krieg-Holz, Ulrike ; Wall, Friederike ; Jannach, Dietmar ; Gula, Bartosz.
    In: SN Business & Economics.
    RePEc:spr:snbeco:v:1:y:2021:i:1:d:10.1007_s43546-020-00027-4.

    Full description at Econpapers || Download paper

  31. Uncovering knowledge on travel behaviour during COVID-19: a convergent parallel mixed-methods study in the context of Italy. (2021). Atzeni, Marcello ; Bregoli, Ilenia ; del Chiappa, Giacomo.
    In: Italian Journal of Marketing.
    RePEc:spr:ijmark:v:2021:y:2021:i:4:d:10.1007_s43039-021-00036-7.

    Full description at Econpapers || Download paper

  32. OVERTOURISM TO ZERO TOURISM: CHANGING TOURISTS’ PERCEPTION OF CROWDING POST COVID-19. (2021). Kainthola, Snigdha ; Tiwari, Pinaz ; Chowdhary, Nimit.
    In: Journal of Tourism, Sustainability and Well-being.
    RePEc:ris:jspord:1032.

    Full description at Econpapers || Download paper

  33. IMPACT OF ONLINE PROMOTIONAL TECHNIQUES ON ONLINE IMPULSE BUYING BEHAVIOR: STRATEGIES AND INNOVATIONS FOR CONSUMER PRODUCTS THROUGH OCEAN MODEL. (2021). , Orangzab ; Sajjad, Muhammad ; Hussain, Imtiaz.
    In: Bulletin of Business and Economics (BBE).
    RePEc:rfh:bbejor:v:10:y:2021:i:4:p:1-12.

    Full description at Econpapers || Download paper

  34. The Impact of the Fear of COVID-19 on Purchase Behavior of Dietary Supplements: Integration of the Theory of Planned Behavior and the Protection Motivation Theory. (2021). Chang, Yu-Chia ; Liu, Tao ; Yang, Shang-Yu ; Sun, Cheuk-Kwan.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:22:p:12900-:d:684693.

    Full description at Econpapers || Download paper

  35. Sustainable or a Butterfly Effect in Global Tourism? Nexus of Pandemic Fatigue, COVID-19-Branded Destination Safety, Travel Stimulus Incentives, and Post-Pandemic Revenge Travel. (2021). Zaman, Umer ; Raza, Syed Hassan ; Abbasi, Saba ; Farias, Pablo ; Aktan, Murat.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:22:p:12834-:d:683337.

    Full description at Econpapers || Download paper

  36. Turning Crisis into Opportunities: How a Firm Can Enrich Its Business Operations Using Artificial Intelligence and Big Data during COVID-19. (2021). Chen, Yasheng ; Biswas, Mohammad Islam.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:22:p:12656-:d:680379.

    Full description at Econpapers || Download paper

  37. Consumer Sustainable Shopping Practices for Small Business during COVID-19. (2021). Ha, Sejin ; Childs, Michelle ; Sneed, Christopher T ; Berry, Ann.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:22:p:12451-:d:676751.

    Full description at Econpapers || Download paper

  38. Factors Affecting the Growth of E-Shopping over the COVID-19 Era in Hanoi, Vietnam. (2021). Nguyen, Minh Hieu ; Armoogum, Jimmy ; Thi, Binh Nguyen.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:16:p:9205-:d:615686.

    Full description at Econpapers || Download paper

  39. Reviewing COVID-19 Literature on Business Management: What It Portends for Future Research?. (2021). Silva, Rui ; Sousa, Nuno ; Franco, Mario ; Rodrigues, Margarida.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:11:p:5995-:d:562568.

    Full description at Econpapers || Download paper

  40. Triggers of consumers’ enhanced digital engagement and the role of digital technologies in transforming the retail ecosystem during COVID-19 pandemic. (2021). Jiang, Yangyang ; Stylos, Nikolaos.
    In: Technological Forecasting and Social Change.
    RePEc:eee:tefoso:v:172:y:2021:i:c:s0040162521004613.

    Full description at Econpapers || Download paper

  41. The effect of COVID-19 on consumer shopping behaviour: Generational cohort perspective. (2021). Mia, Michal ; Eger, Ludvk ; Komrkov, Lenka ; Egerov, Dana.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921001089.

    Full description at Econpapers || Download paper

  42. The influence of human crowding and store messiness on consumer purchase intention€“ the role of contamination and scarcity perceptions. (2021). Gupta, Shipra ; Coskun, Merve.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921000771.

    Full description at Econpapers || Download paper

  43. Panic buying: The effect of thinking style and situational ambiguity. (2021). Amin, Muslim ; Herjanto, Halimin ; Purington, Elizabeth F.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:60:y:2021:i:c:s0969698921000217.

    Full description at Econpapers || Download paper

  44. Protective measures against COVID-19 and the business strategies of the retail enterprises: Differences in gender, age, education, and income among shoppers. (2021). Han, Heesup ; Untaru, Elena-Nicoleta.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:60:y:2021:i:c:s0969698921000126.

    Full description at Econpapers || Download paper

  45. Managing the effectiveness of e-commerce platforms in a pandemic. (2021). Thuy, Lobel Trong.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:58:y:2021:i:c:s0969698920312959.

    Full description at Econpapers || Download paper

  46. Consumer Behavior within the Covid-19 Pandemic A Systematic Review. (2021). , Udawaththa.
    In: International Journal of Research and Innovation in Social Science.
    RePEc:bcp:journl:v:5:y:2021:i:12:p:806-812.

    Full description at Econpapers || Download paper

  47. Online Shopping Behaviors during Covid-19 Pandemic and Expected Future Trends. (2021). Reat, Thomas Gatluak ; Xiongying, Niu ; Chol, Majak Michael ; Kur, Lual Daniel ; Majer, Chol Gabriel.
    In: International Journal of Science and Business.
    RePEc:aif:journl:v:5:y:2021:i:9:p:165-180.

    Full description at Econpapers || Download paper

  48. The Role of Human–Machine Interactive Devices for Post-COVID-19 Innovative Sustainable Tourism in Ho Chi Minh City, Vietnam. (2020). Vrana, Vasiliki ; Mondal, Subhra R ; Das, Subhankar ; Dzung, Pham Tien ; Thanh, Nguyen Thi ; Duy, Nguyen Thien ; Huy, Doan Xuan.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2020:i:22:p:9523-:d:445682.

    Full description at Econpapers || Download paper

  49. COVID-19 and Disruption in Management and Education Academics: Bibliometric Mapping and Analysis. (2020). Silva, Rui ; Franco, Mario ; Rodrigues, Margarida.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2020:i:18:p:7362-:d:410479.

    Full description at Econpapers || Download paper

  50. Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach. (2020). Verma, Surabhi ; Gustafsson, Anders.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:118:y:2020:i:c:p:253-261.

    Full description at Econpapers || Download paper

Coauthors

Authors registered in RePEc who have wrote about the same topic

Report date: 2025-10-04 13:54:43 || Missing content? Let us know

CitEc is a RePEc service, providing citation data for Economics since 2001. Last updated August, 3 2024. Contact: Jose Manuel Barrueco.