create a website

Determinants and consequences of service experience toward small retailer platform business model: Stimulus€“organism€“response perspective. (2021). Lian, Jiunn-Woei.
In: Journal of Retailing and Consumer Services.
RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921001971.

Full description at Econpapers || Download paper

Cited: 10

Citations received by this document

Cites: 70

References cited by this document

Cocites: 50

Documents which have cited the same bibliography

Coauthors: 0

Authors who have wrote about the same topic

Citations

Citations received by this document

  1. Customer experiences and coping behaviors during crisis situations: The role of service adaptation and service transformation. (2025). van den Poel, Dirk ; Schetgen, Lisa ; Larivire, Bart ; Bogaert, Matthias.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:188:y:2025:i:c:s0148296324005939.

    Full description at Econpapers || Download paper

  2. Factors Affecting Customer Satisfaction in Restaurant Services: A Study on Rangpur Region, Bangladesh. (2025). Riva, Shain Hasnat.
    In: International Journal of Science and Business.
    RePEc:aif:journl:v:44:y:2025:i:1:p:75-90.

    Full description at Econpapers || Download paper

  3. Customer empowerment and engagement on sharing platform in the retailing sector: testing the mediating effects of service innovation and platform trust. (2024). Tu, Chung ; Tien, Huynh Thuy ; Dung, Luu Tien ; Thuy, Huynh Thi.
    In: Journal of Innovation and Entrepreneurship.
    RePEc:spr:joiaen:v:13:y:2024:i:1:d:10.1186_s13731-024-00431-2.

    Full description at Econpapers || Download paper

  4. €˜Do not be Deteriorated by service failures, Learn from them and start managing it€™: Conditions and mechanisms for managing online service failures. (2024). Sreejesh, S ; Manu, C.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003138.

    Full description at Econpapers || Download paper

  5. Navigating through difficult times with ethical marketing: Assessing consumers willingness-to-pay in the sharing economy. (2023). Nadeem, Waqar ; Alimamy, Saifeddin ; Ashraf, Abdul Rehman.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002430.

    Full description at Econpapers || Download paper

  6. Go cashless! Determinants of continuance intention to use E-wallet apps: A hybrid approach using PLS-SEM and fsQCA. (2022). Ganesan, Yuvaraj ; Sandran, Thiviya ; Iranmanesh, Mohammad ; Abbasi, Ghazanfar Ali.
    In: Technology in Society.
    RePEc:eee:teinso:v:68:y:2022:i:c:s0160791x22000781.

    Full description at Econpapers || Download paper

  7. Optimizing customer engagement content strategy in retail and E-tail: Available on online product review videos. (2022). Agrawal, Shiv Ratan ; Mittal, Divya.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:67:y:2022:i:c:s0969698922000595.

    Full description at Econpapers || Download paper

  8. Detection of potential customers€™ empathy behavior towards customers reviews. (2022). Rahman, Mst Farjana ; Hossain, Md Shamim.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004471.

    Full description at Econpapers || Download paper

  9. Fashion shopping on the go: A Dual-stage predictive-analytics SEM-ANN analysis on usage behaviour, experience response and cross-category usage. (2022). Lo, Pei-San ; Ooi, Keng-Boon ; Yap, Hui-Yee ; Tan, Garry Wei-Han ; Ng, Felicity Zi-Xuan.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004173.

    Full description at Econpapers || Download paper

  10. Should a small-sized store have both online and offline channels? An efficiency analysis of the O2O platform strategy. (2022). Ho, Min ; Kim, Jang Hyun ; Lee, Daeho.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003891.

    Full description at Econpapers || Download paper

References

References cited by this document

  1. Berry, L.L. ; Wall, E.A. ; Carbone, L.P. Service clues and customer assessment of the service experience. 2006 Acad. Manag. Perspect.. 20 43-57
    Paper not yet in RePEc: Add citation now
  2. Bivona, E. ; Cosenz, F. Designing a multi-sided platform business model assessment framework: a dynamic performance management perspective. 2019 Systems Research and Behavioral Science, 2019. 1-15
    Paper not yet in RePEc: Add citation now
  3. Chen, C.F. ; Chen, F.S. Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists. 2010 Tourism Manag.. 31 29-35

  4. Chen, S.C. The customer satisfaction-loyalty relation in an interactive e-service setting: the mediators. 2012 J. Retailing Consum. Serv.. 19 202-210

  5. Davis, F.D. Perceived usefulness, perceived ease of use, and user acceptance of information technology. 1989 MIS Q.. 13 319-340
    Paper not yet in RePEc: Add citation now
  6. DeLone, W.H. ; McLean, E.R. Information systems success: the quest for the dependent variable. 1992 Inf. Syst. Res.. 3 60-95

  7. DeLone, W.H. ; McLean, E.R. Measuring E-commerce success: applying the DeLone & McLean information systems success model. 2004 Int. J. Electron. Commer.. 9 31-47
    Paper not yet in RePEc: Add citation now
  8. DeLone, W.H. ; McLean, E.R. The DeLone and McLean model of information systems success: a ten-year update. 2003 J. Manag. Inf. Syst.. 19 9-30
    Paper not yet in RePEc: Add citation now
  9. Deng, L. User experience, satisfaction, and continual usage intention of IT. 2010 Eur. J. Inf. Syst.. 19 60-75
    Paper not yet in RePEc: Add citation now
  10. Fehrer, J.A. ; Woratschek, H. ; Brodie, R.J. A systemic logic for platform business model. 2018 Journal of Service Management. 29 546-568
    Paper not yet in RePEc: Add citation now
  11. Fishbein, M. ; Ajzen, I. Understanding Attitudes and Predicting Social Behavior. 1980 Prentice-Hall: Englewood Cliffs, N. J
    Paper not yet in RePEc: Add citation now
  12. Fornell, C. ; Larcker, D.F. Evaluating structural equation models with unob-servable variables and measurement error. 1981 J. Market. Res.. 18 39-50
    Paper not yet in RePEc: Add citation now
  13. Grewal, D. ; Motyka, S. ; Levy, M. The evolution and future of retailing and retailing education. 2018 J. Market. Educ.. 40 85-93
    Paper not yet in RePEc: Add citation now
  14. Grewal, D. ; Roggeveen, A. ; Nordfalt, J. The future of retailing. 2017 J. Retailing. 93 1-6

  15. Hagberg, J. ; Sundstrom, M. ; Egels-Zanden, N. The digitalization of retailing: an exploratory framework. 2016 Int. J. Retail Distrib. Manag.. 44 694-712
    Paper not yet in RePEc: Add citation now
  16. Hair, J.F. A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). 2017 SAGE: Los Angeles
    Paper not yet in RePEc: Add citation now
  17. Hair, J.F. Multivariate Data Analysis: A Global Perspective. 2010 Pearson: London
    Paper not yet in RePEc: Add citation now
  18. Hanninen, M. ; Smedlund, A. ; Mitronen, L. Digitalization in retailing: multi-sided platforms as drivers of industry transformation. 2018 Baltic J. Manag.. 13 152-168
    Paper not yet in RePEc: Add citation now
  19. Hansen, R. ; Sia, S.K. “Hummel's digital transformation toward omnichannel retailing: key lessons learned”. 2015 MIS Q. Exec.. 14 51-66
    Paper not yet in RePEc: Add citation now
  20. Hauser, M. Towards digital transformation in fashion retailing: a design oriented IS research study of automated checkout systems. 2019 Business & Information Systems Engineering. 61 51-66

  21. Havir, D. A comparison of the approaches to customer experience analysis. 2017 Economics and Business. 31 82-93
    Paper not yet in RePEc: Add citation now
  22. Hayes, A.F. Introduction to Mediation, Moderation, and Conditional Process Analysis A Regression-Based Approach. 2017 GUILFORD PRESS: New York
    Paper not yet in RePEc: Add citation now
  23. Helkkula, A. Characterising the concept of service experience. 2011 Journal of Service Management. 22 367-389
    Paper not yet in RePEc: Add citation now
  24. Henriette, E. ; Feki, M. ; Boughzala, I. Digital transformation challenges. 2016 En : MCIS 2016 Proceedings. :

  25. Hsu, C.L. ; Lin, J.C.C. Effect of perceived value and social influences on mobile app stickiness and in-app purchase intention. 2016 Technol. Forecast. Soc. Change. 108 42-53

  26. Hsu, H.Y. ; Tsou, H.T. The effect of website quality on consumer emotional states and repurchases intention. 2011 Afr. J. Bus. Manag.. 5 6195-6200
    Paper not yet in RePEc: Add citation now
  27. Jaakkola, E. ; Helkkula, A. ; Aarikka-Stenroos, L. Service experience co-creation: conceptualization, implications, and future research directions. 2015 Journal of Service Management. 26 182-205
    Paper not yet in RePEc: Add citation now
  28. Kawaf, F. ; Tagg, S. Online shopping environments in fashion shopping: an S-O-R based review. 2012 Market. Rev.. 12 161-180
    Paper not yet in RePEc: Add citation now
  29. Khalifa, M. ; Limayem, M. ; Liu, V. Online consumer stickiness: a longitudinal study. 2002 J. Global Inf. Manag.. 10 1-14
    Paper not yet in RePEc: Add citation now
  30. Kim, J. The platform business model and business ecosystem: quality management and revenue structures. 2016 Eur. Plann. Stud.. 24 2113-2132

  31. Klaus, P.P. ; Maklan, S. EXQ: a multiple-item scale for assessing service experience. 2012 Journal of Service Management. 23 5-33
    Paper not yet in RePEc: Add citation now
  32. Kumar, V. ; Lahiri, A. ; Dogan, O.B. A strategic framework for a profitable business model in the sharing economy. 2018 Ind. Market. Manag.. 69 147-160
    Paper not yet in RePEc: Add citation now
  33. Ladhari, R. Service quality, emotional satisfaction, and behavioural intentions. 2009 Manag. Serv. Qual.. 19 308-331
    Paper not yet in RePEc: Add citation now
  34. Lah, U. ; Lewis, J.R. ; Šumak, B. Perceived usability and the modified technology acceptance model. 2020 Int. J. Hum. Comput. Interact.. 36 1216-1230
    Paper not yet in RePEc: Add citation now
  35. Lee, K.H. ; Kim, D. A peer-to-peer (P2P) platform business model: the case of Airbnb. 2019 Service Business. 13 647-669

  36. Li, L. Digital transformation by SME entrepreneurs: a capability perspective. 2018 Inf. Syst. J.. 28 1129-1157
    Paper not yet in RePEc: Add citation now
  37. Lien, C.H. ; Cao, Y. ; Zhou, X. Service quality, satisfaction, stickiness, and usage intentions: an exploratory evaluation in the context of WeChat services. 2017 Comput. Hum. Behav.. 68 403-410
    Paper not yet in RePEc: Add citation now
  38. Lim, X.J. Are men from Mars, women from Venus? Examining gender differences towards continuous use intention of branded apps. 2021 J. Retailing Consum. Serv.. 60 102422-

  39. Lin, J.C.C. Online stickiness: its antecedents and effect on purchasing intention. 2007 Behav. Inf. Technol.. 26 507-516
    Paper not yet in RePEc: Add citation now
  40. Majchrzak, A. ; Markus, M.L. ; Wareham, J. Designing for digital transformation: lessons for information systems research from the study of ICT and societal challenges. 2016 MIS Q.. 40 267-277
    Paper not yet in RePEc: Add citation now
  41. Manganari, E.E. Virtual store layout effects on consumer behavior. 2011 Internet Res.. 21 326-346
    Paper not yet in RePEc: Add citation now
  42. Mehrabian, A. ; Russell, J.A. An Approach to Environmental Psychology. 1974 Massachusetts Institute of Technology: MA
    Paper not yet in RePEc: Add citation now
  43. Mhlungu, N.S.M. ; Chen, J.Y.J. ; Alkema, P. The underlying factors of a successful organizational digital transformation. 2019 S. Afr. J. Inf. Manag.. 21 1-10
    Paper not yet in RePEc: Add citation now
  44. Ministry of Economic Affairs, "2020 smart business innovation forum and exhibition" witness of successful digital transformation. 2020 :
    Paper not yet in RePEc: Add citation now
  45. Mustafa, S.Z. ; Kar, A.K. “Understanding the impact of digital service failure on users: integrating Tan's failure and DeLone and McLean's success model”. 2020 Int. J. Inf. Manag.. 53 102119-
    Paper not yet in RePEc: Add citation now
  46. Ng, S. ; David, M.E. ; Dagger, T.S. Generating positive word-of-mouth in the service experience. 2011 Manag. Serv. Qual.. 21 133-151
    Paper not yet in RePEc: Add citation now
  47. Park, H. Customer entrepreneurship on digital platforms: challenges and solutions for platform business models. 2020 Creativ. Innovat. Manag.. -
    Paper not yet in RePEc: Add citation now
  48. Reinartz, W. ; Wiegand, N. ; Imschloss, M. The impact of digital transformation on the retailing value chain. 2019 Int. J. Res. Market.. 36 350-366

  49. Rodgers, W. ; Negash, S. ; Suk, K. The moderating effect of on-line experience on the antecedents and consequence of on-line satisfaction. 2005 Psychol. Market.. 22 313-331
    Paper not yet in RePEc: Add citation now
  50. Rogers, E.M. Diffusion of Innovations. 1995 Free Press: New York
    Paper not yet in RePEc: Add citation now
  51. Roy, Constituents and consequences of smart customer experience in retailing. 2017 Technol. Forecast. Soc. Change. 124 257-270

  52. Sagnier, User acceptance of virtual reality: an extended technology acceptance model. 2020 Int. J. Hum. Comput. Interact.. 36 993-1007
    Paper not yet in RePEc: Add citation now
  53. Schmidthuber, L. ; Maresch, D. ; Ginner, M. Disruptive technologies and abundance in the service sector- toward a refined technology acceptance model. 2020 Technol. Forecast. Soc. Change. 155 119328-

  54. Shim, M. ; Jo, H.S. What quality factors matter in enhancing the perceived benefits of online health information sites? Application of the updated DeLone and McLean Information Systems Success Model. 2020 Int. J. Med. Inf.. 137 104093-
    Paper not yet in RePEc: Add citation now
  55. Srivastava, M. ; Kaul, D. Exploring the link between customer experience-loyalty-consumer spend. 2016 J. Retailing Consum. Serv.. 31 277-286

  56. Stief, S.E. ; Eidhoff, A.T. ; Voeth, M. Transform to succeed: an empirical analysis of digital transformation in firms. 2016 Int. J. Econ. Manag. Eng.. 10 1833-1842
    Paper not yet in RePEc: Add citation now
  57. Täuscher, K. ; Laudien, S.M. Understanding platform business models: a mixed methods study of marketplaces. 2018 Eur. Manag. J.. 36 319-329
    Paper not yet in RePEc: Add citation now
  58. Wang, C. ; Teo, T.S.H. Online service quality and perceived value in mobile government success: an empirical study of mobile police in China. 2020 Int. J. Inf. Manag.. 52 102076-
    Paper not yet in RePEc: Add citation now
  59. Wang, W.T. ; Wang, Y.S. ; Liu, E.R. The stickiness intention of group-buying websites: the integration of the commitment-trust theory and e-commerce success model. 2016 Inf. Manag.. 53 625-642
    Paper not yet in RePEc: Add citation now
  60. Wang, Y. “An empirical study of consumers' intention to use ride-sharing services: using an extended technology acceptance model”. 2020 Transportation. 47 397-415
    Paper not yet in RePEc: Add citation now
  61. Wang, Y.S. Developing and validating a mobile catering app success model. 2019 Int. J. Hospit. Manag.. 77 19-30
    Paper not yet in RePEc: Add citation now
  62. Westerman, G. ; Bonnet, D. ; Mcafee, A. The nine elements of digital transformation. 2014 MIT Sloan Management Review:
    Paper not yet in RePEc: Add citation now
  63. Yablonsky, S. A multidimensional framework for digital platform innovation and management: from business to technological platforms. 2018 Syst. Res. Behav. Sci.. 35 485-501

  64. Yu, X. “Internet entrepreneurship and “the sharing of information” in an Internet-of-Things context- the role of interactivity, stickiness, e-satisfaction and word-of-mouth in online SMEs' websites”. 2017 Internet Res.. 27 74-96
    Paper not yet in RePEc: Add citation now
  65. Yun, J.J. Growth of a platform business model as an entrepreneurial ecosystem and its effects on regional development. 2017 Eur. Plann. Stud.. 25 805-826

  66. Zhao, L. Assessing the effects of service quality and justice on customer satisfaction and the continuance intention of mobile value-added services: an empirical test of a multidimensional model. 2012 Decis. Support Syst.. 52 645-656
    Paper not yet in RePEc: Add citation now
  67. Zhao, Y. The evolution of platform business models: exploring competitive battles in the world of platforms. 2020 Long. Range Plan.. 53 101892-
    Paper not yet in RePEc: Add citation now
  68. Zhao, Y. ; Bandyopadhyay, K. ; Bandyopadhyay, S. Evaluating complex online technology-enabled course delivery: a contextualized view of a decomposed IS success model. 2020 Commun. Assoc. Inf. Syst.. 46 -
    Paper not yet in RePEc: Add citation now
  69. Zhou, T. An empirical examination of continuance intention of mobile payment services. 2013 Decis. Support Syst.. 54 1085-1091
    Paper not yet in RePEc: Add citation now
  70. Zhou, T. Understanding the determinants of mobile payment continuance usage. 2014 Ind. Manag. Data Syst.. 114 936-948
    Paper not yet in RePEc: Add citation now

Cocites

Documents in RePEc which have cited the same bibliography

  1. 36th Cordoba Guitar Festival: Spectator Analysis Using Structural Equation Modelling (SEM). (2019). Pérez Gálvez, Jesús ; Fruet-Cardozo, Juan V ; Perez-Galvez, Jesus C ; Gomez-Casero, Gema ; Jara-Alba, Carol.
    In: Sustainability.
    RePEc:gam:jsusta:v:11:y:2019:i:3:p:826-:d:203671.

    Full description at Econpapers || Download paper

  2. Structural Relationships among Antecedents to Perceived Value of Ecotourism for Sichuan Giant Pandas in China. (2019). Cui, Xijing ; Kim, Taegoo Terry ; Lee, Seung Jea.
    In: Sustainability.
    RePEc:gam:jsusta:v:11:y:2019:i:1:p:210-:d:194751.

    Full description at Econpapers || Download paper

  3. Study abroad programs as a service convergence: an international marketing approach. (2018). Shin, Minsuk M ; Lee, Jiwon ; Noh, Eun Jeong.
    In: Service Business.
    RePEc:spr:svcbiz:v:12:y:2018:i:2:d:10.1007_s11628-017-0345-6.

    Full description at Econpapers || Download paper

  4. The impact of strategic vs. tactical cause-related marketing on switching intention. (2018). Hassan, Sara Osama ; Abouaish, Ehab Mohamed.
    In: International Review on Public and Nonprofit Marketing.
    RePEc:spr:irpnmk:v:15:y:2018:i:3:d:10.1007_s12208-018-0200-z.

    Full description at Econpapers || Download paper

  5. Visitors’ satisfaction in Dubai and pre-trip destination image. (2018). Xesfingi, Sofia ; Karamanis, Dimitris ; Martens, Hanno M ; Papadopoulou, Georgia.
    In: MPRA Paper.
    RePEc:pra:mprapa:89850.

    Full description at Econpapers || Download paper

  6. Interaction from tourism development in Port-au-Prince, Haiti. (2018). Mombeuil, Claudel.
    In: MPRA Paper.
    RePEc:pra:mprapa:88204.

    Full description at Econpapers || Download paper

  7. Models of Customers Satisfaction with Supermarkets in Poland. (2018). Wyrod-Wrobel, Jolanta ; Biesok, Grzegorz.
    In: European Journal of Business Science and Technology.
    RePEc:men:journl:v:4:y:2018:i:1:p:81-92.

    Full description at Econpapers || Download paper

  8. Factors Influencing Brand Loyalty in Durable Goods Market. (2018). Eneizan, Bilal Mohammad ; Alkhawaldeh, Abdelbaset M.
    In: International Journal of Academic Research in Business and Social Sciences.
    RePEc:hur:ijarbs:v:8:y:2018:i:1:p:326-339.

    Full description at Econpapers || Download paper

  9. How does Perceived Destination Social Responsibility Impact Revisit Intentions: The Mediating Roles of Destination Preference and Relationship Quality. (2018). Huang, Yinghua ; Su, Lujun.
    In: Sustainability.
    RePEc:gam:jsusta:v:11:y:2018:i:1:p:133-:d:193528.

    Full description at Econpapers || Download paper

  10. Impacts of Common Urban Development Factors on Cultural Conservation in World Heritage Cities: An Indicators-Based Analysis. (2018). Guzman, Paloma ; Colenbrander, Bernard ; Pereira, Ana R.
    In: Sustainability.
    RePEc:gam:jsusta:v:10:y:2018:i:3:p:853-:d:136781.

    Full description at Econpapers || Download paper

  11. Antecedents and Consequences of Ecotourism Behavior: Independent and Interdependent Self-Construals, Ecological Belief, Willingness to Pay for Ecotourism Services and Satisfaction with Life. (2018). Hwang, Kumju ; Lee, Ji Eun.
    In: Sustainability.
    RePEc:gam:jsusta:v:10:y:2018:i:3:p:789-:d:135995.

    Full description at Econpapers || Download paper

  12. Reviewing the Online Tourism Value Chain. (2018). BERNE MANERO, CARMEN ; Marzo-Navarro, Mercedes ; Pedraja-Iglesias, Marta ; Gomez-Campillo, Maria ; Berne-Manero, Carmen.
    In: Administrative Sciences.
    RePEc:gam:jadmsc:v:8:y:2018:i:3:p:48-:d:165241.

    Full description at Econpapers || Download paper

  13. Trip stage satisfaction of public transport users: A reference-based model incorporating trip attributes, perceived service quality, psychological disposition and difference tolerance. (2018). Wang, Yuanqing ; Gao, Yanan ; Rasouli, Soora ; Timmermans, Harry.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:118:y:2018:i:c:p:759-775.

    Full description at Econpapers || Download paper

  14. Testing the cross-brand and cross-market validity of a consumer-based brand equity (CBBE) model for destination brands. (2018). , Asli.
    In: Tourism Management.
    RePEc:eee:touman:v:65:y:2018:i:c:p:143-159.

    Full description at Econpapers || Download paper

  15. PROMISING THE DREAM: Changing destination image of London through the effect of website place. (2018). Akarsu, Tura Nazli ; Melewar, T C ; Foroudi, Pantea ; Ageeva, Elena ; Dennis, Charles.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:83:y:2018:i:c:p:97-110.

    Full description at Econpapers || Download paper

  16. Air passengers perception toward pre-flight safety briefing videos: Does it matter?. (2018). Wang, Stephen W ; Jan, Shih-Ming ; Hsu, Maxwell K ; Lee, Chia-Chen.
    In: Journal of Air Transport Management.
    RePEc:eee:jaitra:v:72:y:2018:i:c:p:20-31.

    Full description at Econpapers || Download paper

  17. Cultural attitudes and tourist destination prescription. (2018). Köster, Pau ; Pardo-Garcia, Cristina ; Coll-Serrano, Vicente ; Rausell-Koster, P ; Bustamante-Yabar, Perez D.
    In: Annals of Tourism Research.
    RePEc:eee:anture:v:71:y:2018:i:c:p:59-61.

    Full description at Econpapers || Download paper

  18. Antecedents and consequences of university perceived value, according to graduates: The moderating role of Higher Education involvement. (2017). Luque-Martinez, Teodoro ; Barrio-Garcia, Salvador ; Doa-Toledo, Luis.
    In: International Review on Public and Nonprofit Marketing.
    RePEc:spr:irpnmk:v:14:y:2017:i:4:d:10.1007_s12208-017-0186-y.

    Full description at Econpapers || Download paper

  19. Whale watching Tourism in Sri Lanka: Visitor Satisfaction and Behavioural Characteristics. (2017). Buultjens, Jeremy ; Ratnayake, Iraj ; Gnanapala, Athula ; Nedelea, Alexandru Mircea.
    In: Revista de turism - studii si cercetari in turism / Journal of tourism - studies and research in tourism.
    RePEc:scm:rdtusv:v:24:y:2017:i:24:p:8.

    Full description at Econpapers || Download paper

  20. Perception of service quality in agrotourism accommodations: Impact on guest loyalty and re-visit intentions. (2017). Simeli, Ioanna ; Chatzigeorgiou, Chryssoula.
    In: MPRA Paper.
    RePEc:pra:mprapa:87914.

    Full description at Econpapers || Download paper

  21. Impact of Tourists’ Perceived Value on Behavioral Intention for Mega Events-Comparison between Inbound and Domestic Tourists at Hangzhou G20 Summit. (2017). He, Yue ; Cui, NA ; Dong, Hongan.
    In: Tourism Research Institute.
    RePEc:jtr:journl:v:16:y:2017:i:1:p:220-238.

    Full description at Econpapers || Download paper

  22. Influences of the perceived value on actual repurchasing behavior: Empirical exploration in a retailing context. (2017). Lombart, Carole ; Mencarelli, Remi.
    In: Post-Print.
    RePEc:hal:journl:hal-01592035.

    Full description at Econpapers || Download paper

  23. The effect of residents’ personality, emotional solidarity, and community commitment on support for tourism development. (2017). Paramanathan, Tanuosha ; Moghavvemi, Sedigheh ; Woosnam, Kyle M ; Musa, Ghazali ; Hamzah, Amran.
    In: Tourism Management.
    RePEc:eee:touman:v:63:y:2017:i:c:p:242-254.

    Full description at Econpapers || Download paper

  24. Travelers switching behavior in the airline industry from the perspective of the push-pull-mooring framework. (2017). Oh, Mihae ; Jung, Jishim ; Han, Heesup.
    In: Tourism Management.
    RePEc:eee:touman:v:59:y:2017:i:c:p:139-153.

    Full description at Econpapers || Download paper

  25. Destinations strategic groups via Multivariate Competition-based IPA. (2017). Stacchini, Annalisa ; Guizzardi, Andrea.
    In: Tourism Management.
    RePEc:eee:touman:v:58:y:2017:i:c:p:40-50.

    Full description at Econpapers || Download paper

  26. The consumer experience: The impact of supplier effort and consumer effort on customer satisfaction. (2017). Sagfossen, Sofie ; Sderlund, Magnus.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:39:y:2017:i:c:p:219-229.

    Full description at Econpapers || Download paper

  27. Influences of the perceived value on actual repurchasing behavior: Empirical exploration in a retailing context. (2017). Mencarelli, Rmi ; Lombart, Cindy.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:38:y:2017:i:c:p:12-21.

    Full description at Econpapers || Download paper

  28. Visitor attraction management: A critical review of research 2009–2014. (2016). Leask, Anna.
    In: Tourism Management.
    RePEc:eee:touman:v:57:y:2016:i:c:p:334-361.

    Full description at Econpapers || Download paper

  29. Residents perceptions of wine tourism development. (2016). Leung, Yu-Fai ; Xu, Shuangyu ; Rozier-Rich, Samantha ; Anderson, Dorothy ; Barbieri, Carla.
    In: Tourism Management.
    RePEc:eee:touman:v:55:y:2016:i:c:p:276-286.

    Full description at Econpapers || Download paper

  30. Modifying and applying time and cost blocks: The case of E-Da theme park, Kaohsiung, Taiwan. (2016). Fotiadis, Anestis K.
    In: Tourism Management.
    RePEc:eee:touman:v:54:y:2016:i:c:p:34-42.

    Full description at Econpapers || Download paper

  31. Assessing tourists cognitive, emotional and behavioural reactions to an unethical destination incident. (2016). Breitsohl, Jan ; Garrod, Brian.
    In: Tourism Management.
    RePEc:eee:touman:v:54:y:2016:i:c:p:209-220.

    Full description at Econpapers || Download paper

  32. The effects of perceived service quality on repurchase intentions and subjective well-being of Chinese tourists: The mediating role of relationship quality. (2016). Chen, Xiaohong ; Swanson, Scott R ; Su, Lujun.
    In: Tourism Management.
    RePEc:eee:touman:v:52:y:2016:i:c:p:82-95.

    Full description at Econpapers || Download paper

  33. Police culture, tourists and destinations: A study of Uttarakhand, India. (2016). Dhar, Rajib Lochan ; Sharma, Jyoti ; Tyagi, Akansha.
    In: Tourism Management.
    RePEc:eee:touman:v:52:y:2016:i:c:p:563-573.

    Full description at Econpapers || Download paper

  34. Exploring event bundling: The strategy and its impacts. (2016). Xu, Yueying Hazel ; Tan, Xiuchang Sherry ; Wong, Ipkin Anthony.
    In: Tourism Management.
    RePEc:eee:touman:v:52:y:2016:i:c:p:455-467.

    Full description at Econpapers || Download paper

  35. Tourist Loyalty and Urban E-Services: A Comparison of Behavioral Impacts in Leipzig and Amsterdam. (2015). Romão, João ; Nijkamp, Peter ; Romo, Joo ; van Leeuwen, Eveline ; Neuts, Bart.
    In: Journal of Urban Technology.
    RePEc:taf:cjutxx:v:22:y:2015:i:2:p:85-101.

    Full description at Econpapers || Download paper

  36. How heritage site tourists may become monument visitors. (2015). Petr, Christine.
    In: Tourism Management.
    RePEc:eee:touman:v:51:y:2015:i:c:p:247-262.

    Full description at Econpapers || Download paper

  37. Authenticity, involvement, and image: Evaluating tourist experiences at historic districts. (2015). Liu, YI ; Lu, LU ; Chi, Christina G.
    In: Tourism Management.
    RePEc:eee:touman:v:50:y:2015:i:c:p:85-96.

    Full description at Econpapers || Download paper

  38. The determinants of recommendations to use augmented reality technologies: The case of a Korean theme park. (2015). Jung, Timothy ; Chung, Namho ; Leue, Claudia M.
    In: Tourism Management.
    RePEc:eee:touman:v:49:y:2015:i:c:p:75-86.

    Full description at Econpapers || Download paper

  39. Tourism experience and quality of life among elderly tourists. (2015). Uysal, Muzaffer ; Kim, Hyelin ; Woo, Eunju.
    In: Tourism Management.
    RePEc:eee:touman:v:46:y:2015:i:c:p:465-476.

    Full description at Econpapers || Download paper

  40. Vacation from work: A ‘ticket to creativity’?. (2014). Ritter, Simone ; Geurts, Sabine ; de Bloom, Jessica ; Reinders, Jennifer ; Kuhnel, Jana.
    In: Tourism Management.
    RePEc:eee:touman:v:44:y:2014:i:c:p:164-171.

    Full description at Econpapers || Download paper

  41. Investigating attitudes towards three South American destinations in an emerging long haul market using a model of consumer-based brand equity (CBBE). (2014). Pike, Steven ; Lings, Ian ; Bianchi, Constanza.
    In: Tourism Management.
    RePEc:eee:touman:v:42:y:2014:i:c:p:215-223.

    Full description at Econpapers || Download paper

  42. Destination image and tourist loyalty: A meta-analysis. (2014). Fu, Xiaoxiao ; Cai, Liping A ; Lu, Lin ; Zhang, Hongmei.
    In: Tourism Management.
    RePEc:eee:touman:v:40:y:2014:i:c:p:213-223.

    Full description at Econpapers || Download paper

  43. Enlightened hedonism: Exploring the relationship of service value, visitor knowledge and interest, to visitor enjoyment at heritage attractions. (2013). Page, Stephen J ; Calver, Stephen J.
    In: Tourism Management.
    RePEc:eee:touman:v:39:y:2013:i:c:p:23-36.

    Full description at Econpapers || Download paper

  44. Servicescape elements, customer predispositions and service experience: The case of theme park visitors. (2013). Dong, Ping ; Siu, Noel Yee-Man.
    In: Tourism Management.
    RePEc:eee:touman:v:36:y:2013:i:c:p:541-551.

    Full description at Econpapers || Download paper

  45. A closer look at destination: Image, personality, relationship and loyalty. (2013). Phou, Sambath ; Chen, Ching-Fu.
    In: Tourism Management.
    RePEc:eee:touman:v:36:y:2013:i:c:p:269-278.

    Full description at Econpapers || Download paper

  46. Urban destination loyalty drivers and cross-national moderator effects: The case of Barcelona. (2012). Javier, Sánchez-García ; Forgas-Coll, Santiago ; Palau-Saumell, Ramon ; Callarisa-Fiol, Luis J ; Sanchez-Garcia, Javier.
    In: Tourism Management.
    RePEc:eee:touman:v:33:y:2012:i:6:p:1309-1320.

    Full description at Econpapers || Download paper

  47. Interactive design of personalised tourism routes. (2012). Caballero, Rafael ; Molina, Julian ; Perez, Fatima ; Rodriguez, Beatriz.
    In: Tourism Management.
    RePEc:eee:touman:v:33:y:2012:i:4:p:926-940.

    Full description at Econpapers || Download paper

  48. The relevance of visitors’ nation brand embeddedness and personality congruence for nation brand identification, visit intentions and advocacy. (2011). Stokburger-Sauer, Nicola E.
    In: Tourism Management.
    RePEc:eee:touman:v:32:y:2011:i:6:p:1282-1289.

    Full description at Econpapers || Download paper

  49. Differentiated price loss aversion in destination choice: The effect of tourists’ cultural interest. (2011). Nicolau, Juan.
    In: Tourism Management.
    RePEc:eee:touman:v:32:y:2011:i:5:p:1186-1195.

    Full description at Econpapers || Download paper

  50. The long and winding roads: Perceived quality of scenic tourism routes. (2011). Denstadli, Jon Martin ; Kr, Jens.
    In: Tourism Management.
    RePEc:eee:touman:v:32:y:2011:i:4:p:780-789.

    Full description at Econpapers || Download paper

Coauthors

Authors registered in RePEc who have wrote about the same topic

Report date: 2025-10-05 05:32:34 || Missing content? Let us know

CitEc is a RePEc service, providing citation data for Economics since 2001. Last updated August, 3 2024. Contact: Jose Manuel Barrueco.