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2. Thematic Evolution of Service Quality (2011-2023): Insights for Future Research Directions . (2024). Ali, Javed.
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7. (Im)Balanced customer-oriented behaviors and AI chatbots Efficiency€“Flexibility performance: The moderating role of customers€™ rational choices. (2022). Gao, Wei ; Fan, Hua ; Han, Bing.
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8. Proposal for modeling social robot acceptance by retail customers: CAN model + technophobia. (2022). Subero-Navarro, Urea ; Pelegrn-Borondo, Jorge ; Reinares-Lara, Eva ; Olarte-Pascual, Cristina.
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29. Sustainability Perception of Local Extra Virgin Olive Oil and Consumers’ Attitude: A New Italian Perspective. (2020). Riganelli, Chiara ; Polenzani, Bianca ; Marchini, Andrea.
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30. How the Covid-19 Pandemic Is Changing Online Food Shopping Human Behaviour in Italy. (2020). Fiore, Mariantonietta ; Alaimo, Leonardo Salvatore ; Galati, Antonino.
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31. Constructive voice behavior for social change on social networking sites: A reflection of moral identity. (2020). Bhatti, Zeeshan Ahmed ; Fang, Yu-Hui ; Akram, Muhammad Shakaib ; Yasin, Hina Mahboob ; Arain, Ghulam Ali.
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32. Shouting at each other into the void: A linguistic network analysis of vaccine hesitance and support in online discourse regarding California law SB277. (2020). Delamater, Paul L ; Klein, Nicola P ; Dedominicis, Kali ; Salmon, Daniel ; Howa, Amanda C ; Buttenheim, Alison M ; Omer, Saad B.
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33. Engaging and retaining customers with AI and employee service. (2020). Nguyen, Mai ; Prentice, Catherine.
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34. Team identification, discrete emotions, satisfaction, and event attachment: A social identity perspective. (2020). Soscia, Isabella ; Mills, Hamish ; Prayag, Girish ; Lee, Craig.
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35. What Influences Decision Making in Online Purchasing of Books in Generation X and Y?. (2019). Falat, Martina ; Metrovi, Ines Sosa ; Kneevi, Blaenka.
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36. The communication role of social media in social marketing: a study of the community sustainability knowledge dissemination on LinkedIn and Twitter. (2019). Tian, Wen ; Heldsinger, Natalie ; Huang, Lei ; Clarke, Amelia.
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37. Brand experience effects on brand attachment: The role of brand trust, age, and income. (2019). Merunka, Dwight ; Ramirez, Richard.
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38. The Terms Foresters and Planners in the United States Use to Infer Sustainability in Forest Management Plans: A Survey Analysis. (2019). Bettinger, Pete ; Abrams, Jesse ; Siry, Jacek ; Mei, Bin ; Gutierrez, Alba Rocio.
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39. Are More Intelligent People Happier? Emotional Intelligence as Mediator between Need for Relatedness, Happiness and Flourishing. (2019). Lipari, Francesca ; Ferri, Giovanni ; Costanzi, Marco ; de Rosa, Dalila ; Callea, Antonino.
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40. Sustainable Tourism and Residents’ Perception towards the Brand: The Case of Malaga (Spain). (2019). Calderon Vazquez, Francisco ; Romero, Elena Ruiz ; Ruiz, Elena Cruz.
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41. Determining the factors of household energy transitions: A multi-domain study. (2019). Selvakkumaran, Sujeetha ; Ahlgren, Erik O.
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42. The role of airport service quality in airport and destination choice. (2019). Kadan, Mariam ; Prentice, Catherine.
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43. Mapping the interactions between the stakeholders of the circular economy ecosystem applied to the textile and apparel sector in Romania. (2018). Daniela, Staicu ; Oana, Pop.
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44. Empirical analysis of structural properties, macroscopic and microscopic evolution of various Facebook activity networks. (2018). Khadangi, Ehsan ; Zarean, Ali ; Bagheri, Alireza.
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45. Key elements in defining Barcelona’s place values: the contribution of residents’ perceptions from an internal place branding perspective. (2018). Compte-Pujol, Marc ; san Eugenio-Vela, Jordi ; Frigola-Reig, Joan.
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46. Towards an understanding of job matching using web data. (2017). Fabo, Brian.
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47. Comparative Advertising in the Czech Republic: An Empirical Study. (2016). Karel, Toma ; Kral, Petr ; MacHek, Martin.
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48. Investigating the determinants of smoking cessation: from the desire to quit to the effective attempt. (2016). Ogrodnik, Marysia.
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49. Insights into Vodka consumer attitude and purchasing behaviors. (2016). Handsjuk, Nikolai ; Prentice, Catherine.
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50. Factors affecting consumers’ choices concerning sustainable packaging during product purchase and recycling. (2015). Fonseca, Miguel ; Martinho, Graa ; Portela, Gonalo ; Pires, Ana.
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