1. Digitally empowered green public services in environmentally vulnerable areas: Insights from SEM-ANN analysis. (2025). Irfan, Muhammad ; Shi, Qiumei ; Di, Kaisheng ; Sun, Tian ; Hu, Jin.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924005125.

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2. What is the impact of demand patterns on integrated online-offline and buy-online-pickup in-store (BOPS) retail in a smart supply chain management?. (2025). Dasgupta, Arup ; Sengupta, Shahana ; Mahapatra, Amalendu Singha ; Goswami, Radha Tamal ; Sarkar, Biswajit.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924003898.

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3. Consumers€™ usage of errand delivery services: The effects of service quality and consumer perception. (2024). Liu, Yanfeng ; Lee, Min-Kyu ; Zhao, Jinjing ; Qi, Guanqiu.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003448.

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4. Does outsourcing enhance consumer services and profitability of a dual-channel retailing?. (2024). Ahn, Young-Hyo ; Guchhait, Rekha ; Sarkar, Mitali ; Ma, Jin-Hee ; Dey, Bikash Koli.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002923.

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5. Analysing the impact of coupled domestic demand dynamics of green and low-carbon consumption in the market based on SEM-ANN. (2024). Chen, Weidong ; Liu, Sichen ; Cai, Quanling ; Shi, Qiumei ; Di, Kaisheng.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001528.

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6. Retail management policy through firefly algorithm under uncertainty using Dempster-Shafer theory for production firm. (2024). Barman, Tuli ; Pareek, Sarla ; Sohani, Sahar ; Sarkar, Biswajit ; Gunasekaran, Angappa.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924000560.

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7. An investigation of consumer switching intention on the use of automated courier station from a signaling perspective. (2024). Li, Zhaotong ; Wu, Min ; Yuen, Kum Fai ; Teo, Chee-Chong.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:78:y:2024:i:c:s096969892400064x.

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8. Does the bullwhip effect really help a dual-channel retailing with a conditional home delivery policy?. (2024). Kar, Sumi ; Sarkar, Biswajit ; Pal, Anita.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000043.

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9. What retail apocalypse? A Delphi forecast of commercial space demand in the Toronto region. (2024). Hernandez, Tony ; Daniel, Christopher.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923004216.

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10. When it rains, it pours? The impact of weather on customer returns in the brick-and-mortar retail store. (2024). Zhang, Xuan ; Li, Wanyue ; Hu, Jianhao ; Chen, Hanyu.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923004150.

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11. The Effect of Renewable Energy and Corporate Social Responsibility on Dual-Channel Supply Chain Management. (2023). Kar, Sumi ; Basu, Kajla ; Sarkar, Biswajit ; Pal, Anita.
    In: Energies.
    RePEc:gam:jeners:v:16:y:2023:i:7:p:3030-:d:1107806.

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12. Application of improved meta-heuristic algorithms for green preservation technology management to optimize dynamical investments and replenishment strategies. (2023). Saha, Subrata ; Sarkar, Mitali.
    In: Mathematics and Computers in Simulation (MATCOM).
    RePEc:eee:matcom:v:209:y:2023:i:c:p:426-450.

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13. The impact of adopting customization policy and sustainability for improving consumer service in a dual-channel retailing. (2023). Kumar, Varun ; Chauhan, Ruchi ; Majumder, Arunava.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002515.

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14. Is online-to-offline customer care support essential for consumer service?. (2023). Sarkar, Biswajit ; Dey, Bikash Koli.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002217.

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15. The impact of information sharing and bullwhip effects on improving consumer services in dual-channel retailing. (2023). Saxena, Neha ; Sarkar, Mitali ; Yadav, Dharmendra ; Dey, Bikash Koli ; Ganguly, Baishakhi.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000541.

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16. New products or remanufactured products: Which is consumer-friendly under a closed-loop multi-level supply chain?. (2023). Moshtagh, Mohammad Sadegh ; Sarkar, Biswajit ; Vahedi-Nouri, Behdin ; Taleizadeh, Ata Allah.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000425.

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17. Effect of bargaining on pricing and retailing under a green supply chain management. (2023). Davoudi, Zahra ; Sarkar, Mitali ; Seifbarghy, Mehdi.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000322.

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1. Adivar, B. ; Hüseyinoğlu, I.O.Y. ; Christopher, M. A quantitative performance management framework for assessing omnichannel retail supply chains. 2019 J. Retail. Consum. Serv.. 48 257-269

2. Agi, M.A. ; Soni, H.N. Joint pricing and inventory decisions for perishable products with age-stock- and price-dependent demand rate. 2020 J. Oper. Res. Soc.. 71 85-99

3. Ali, S.M. ; Rahman, M.H. ; Tumpa, T.J. ; Rifat, A.A.M. ; Paul, S.K. Examining price and service competition among retailers in a supply chain under potential demand disruption. 2018 J. Retail. Consum. Serv.. 40 40-47

4. Bachar, R.K. ; Bhuniya, S. ; Ghosh, S.K. ; Sarkar, B. Sustainable green production model considering variable demand, partial outsourcing, and rework. 2022 AIMS Environ. Sci.. 9 325-353
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5. Carlson, J. ; Rahman, M.M. ; Taylor, A. ; Voola, R. Feel the vibe: examining value-in-the-brand-page-experience and its impact on satisfaction and customer engagement behaviours in mobile social media. 2019 J. Retail. Consum. Serv.. 46 149-162

6. Choi, S.-B. ; Dey, B.K. ; Kim, S.J. ; Sarkar, B. Intelligent servicing strategy for an online-to-offline (O2O) supply chain under demand variability and controllable lead time. 2022 RAIRO Oper. Res.. 56 1623-1653
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7. Dastane, O. ; Goi, C.L. ; Rabbanee, F. A synthesis of constructs for modelling consumers' perception of value from mobile-commerce (m-val). 2020 J. Retail. Consum. Serv.. 55 -

8. Dey, B.K. ; Park, J. ; Seok, H. Carbon-emission and waste reduction of a manufacturing-remanufacturing system using green technology and autonomated inspection. 2022 RAIRO Oper. Res.. 56 2801-2831
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9. Dey, B.K. ; Yilmaz, I. ; Seok, H. A sustainable supply chain integrated with autonomated inspection, flexible eco-production, and smart transportation. 2022 Processes. 10 1775-
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10. Driediger, F. ; Bhatiasevi, V. Online grocery shopping in Thailand: consumer acceptance and usage behavior. 2019 J. Retail. Consum. Serv.. 48 224-237

11. Duan, Y. ; Liu, T. ; Mao, Z. How online reviews and coupons affect sales and pricing: an empirical study based on e-commerce platform. 2022 J. Retail. Consum. Serv.. 65 -

12. Feng, L. ; Wang, W.-C. ; Teng, J.-T. ; Cárdenas-Barrón, L.E. Pricing and lot-sizing decision for fresh goods when demand depends on unit price, displaying stocks and product age under generalized payments. 2022 Eur. J. Oper. Res.. 296 940-952

13. Hallikainen, H. ; Luongo, M. ; Dhir, A. ; Laukkanen, T. Consequences of personalized product recommendations and price promotions in online grocery shopping. 2022 J. Retail. Consum. Serv.. 69 -

14. He, P. ; He, Y. ; Xu, H. ; Zhou, L. Online selling mode choice and pricing in an O2O tourism supply chain considering corporate social responsibility. 2019 Electron. Commer. Res. Appl.. 38 -
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15. Hota, S.K. ; Ghosh, S.K. ; Sarkar, B. A solution to the transportation hazard problem in a supply chain with an unreliable manufacturer. 2022 AIMS Environ. Sci.. 9 354-380
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16. Huré, E. ; Picot-Coupey, K. ; Ackermann, C.-L. Understanding omni-channel shopping value: a mixed-method study. 2017 J. Retail. Consum. Serv.. 39 314-330

17. Jena, S.K. ; Meena, P. Shopping in the omnichannel supply chain under price competition and product return. 2022 J. Retail. Consum. Serv.. 65 -

18. Kaur, P. ; Dhir, A. ; Bodhi, R. ; Singh, T. ; Almotairi, M. Why do people use and recommend m-wallets?. 2020 J. Retail. Consum. Serv.. 56 -

19. Keeble, M. ; Adams, J. ; Sacks, G. ; Vanderlee, L. ; White, C.M. ; Hammond, D. ; Burgoine, T. Use of online food delivery services to order food prepared away-from-home and associated sociodemographic characteristics: a cross-sectional, multi-country analysis. 2020 Int. J. Environ. Res. Public Health. 17 5190-

20. Khorshidvand, B. ; Soleimani, H. ; Sibdari, S. ; Esfahani, M.M.S. Revenue management in a multi-level multi-channel supply chain considering pricing, greening, and advertising decisions. 2021 J. Retail. Consum. Serv.. 59 -

21. Kim, S. ; Connerton, T.P. ; Park, C. Transforming the automotive retail: drivers for customers' omnichannel bops (buy online & pick up in store) behavior. 2022 J. Bus. Res.. 139 411-425

22. Kumar, S. ; Shah, A. Revisiting food delivery apps during Covid-19 pandemic? Investigating the role of emotions. 2021 J. Retail. Consum. Serv.. 62 -

23. Kumari, R. ; Tatavarthy, A.D. ; Sahay, A. Too many cooks spoil the broth? Number of promotional gifts and impact on consumer choice. 2022 J. Retail. Consum. Serv.. 69 -

24. Li, M. ; Zhang, X. ; Dan, B. Cooperative advertising and pricing in an O2O supply chain with buy-online-and-pick-up-in-store. 2021 Int. Trans. Oper. Res.. 28 2033-2054
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25. Li, X. ; Li, Y. ; Cao, W. Cooperative advertising models in O2O supply chains. 2019 Int. Trans. Oper. Res.. 215 144-152

26. Li, Y. ; Xiong, Y. ; Mariuzzo, F. ; Xia, S. The underexplored impacts of online consumer reviews: pricing and new product design strategies in the O2O supply chain. 2021 Int. J. Prod. Econ.. 237 -

27. Mahapatra, A.S. ; Dasgupta, A. ; Shaw, A.K. ; Sarkar, B. An inventory model with uncertain demand under preservation strategy for deteriorating items. 2022 RAIRO Oper. Res.. 56 4251-4280
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28. Mahapatra, A.S. ; Mahapatra, M.S. ; Sarkar, B. ; Majumder, S.K. Benefit of preservation technology with promotion and time-dependent deterioration under fuzzy learning. 2022 Expert Syst. Appl.. 201 -
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29. Meena, P. ; Kumar, G. Online food delivery companies' performance and consumers expectations during Covid-19: an investigation using machine learning approach. 2022 J. Retail. Consum. Serv.. 68 -

30. Mondal, A.K. ; Pareek, S. ; Chaudhuri, K. ; Bera, A. ; Bachar, R.K. ; Sarkar, B. Technology license sharing strategy for remanufacturing industries under a closed-loop supply chain management bonding. 2022 RAIRO Oper. Res.. 56 3017-3045
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31. Mukherjee, T. ; Sangal, I. ; Sarkar, B. ; Alkadash, T.M. Mathematical estimation for maximum flow of goods within a cross-dock to reduce inventory. 2022 Math. Biosci. Eng.. 19 13710-13731
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32. Nguyen, D.H. ; De Leeuw, S. ; Dullaert, W. ; Foubert, B.P. What is the right delivery option for you? Consumer preferences for delivery attributes in online retailing. 2019 J. Bus. Logist.. 40 299-321
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33. Niu, B. ; Mu, Z. ; Li, B. O2O results in traffic congestion reduction and sustainability improvement: analysis of “online-to-store” channel and uniform pricing strategy. 2019 Transp. Res., Part E, Logist. Transp. Rev.. 122 481-505

34. Noori-daryan, M. ; Taleizadeh, A.A. ; Rabbani, M. Advance booking pricing in O2O commerce with demand leakage using game theory for tourism supply chains. 2020 Int. J. Prod. Res.. 58 6739-6774

35. Oryani, B. ; Moridian, A. ; Sarkar, B. ; Rezania, S. ; Kamyab, H. ; Khan, M.K. Assessing financial resource curse hypothesis in Iran: the novel dynamic ARDL approach. 2022 Resour. Policy. 78 -
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36. Pal, B. ; Sarkar, A. ; Sarkar, B. Optimal decisions in a dual-channel competitive green supply chain management under promotional effort. 2023 Expert Syst. Appl.. 211 -
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37. Qiu, H. ; Wang, S. ; Yin, Y. ; Wang, D. ; Wang, Y. A deep reinforcement learning-based approach for the home delivery and installation routing problem. 2022 Int. J. Prod. Econ.. 244 -

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40. Sarkar, B. ; Dey, B.K. ; Sarkar, M. ; AlArjani, A. A sustainable online-to-offline (O2O) retailing strategy for a supply chain management under controllable lead time and variable demand. 2021 Sustainability. 13 1756-

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42. Sarkar, B. ; Joo, J. ; Kim, Y. ; Park, H. ; Sarkar, M. Controlling defective items in a complex multi-phase manufacturing system. 2022 RAIRO Oper. Res.. 56 871-889
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43. Sarkar, B. ; Kar, S. ; Basu, K. ; Guchhait, R. A sustainable managerial decision-making problem for a substitutable product in a dual-channel under carbon tax policy. 2022 Comput. Ind. Eng.. 172 -
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44. Sarkar, B. ; Takeyeva, D. ; Guchhait, R. ; Sarkar, M. Optimized radio-frequency identification system for different warehouse shapes. 2022 Knowl.-Based Syst.. 258 -
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45. Tang, W. ; Li, H. ; Cai, K. Optimising the credit term decisions in a dual-channel supply chain. 2021 Int. J. Prod. Res.. 59 4324-4341

46. Uzir, M.U.H. ; Al Halbusi, H. ; Thurasamy, R. ; Hock, R.L.T. ; Aljaberi, M.A. ; Hasan, N. ; Hamid, M. The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: evidence from a developing country. 2021 J. Retail. Consum. Serv.. 63 -

47. Wu, Y. ; Lu, R. ; Yang, J. ; Xu, F. Low-carbon decision-making model of online shopping supply chain considering the O2O model. 2021 J. Retail. Consum. Serv.. 59 -

48. Yadav, D. ; Singh, R. ; Kumar, A. ; Sarkar, B. Reduction of pollution through sustainable and flexible production by controlling by-products. 2022 J. Environ. Inform.. 40(2) 106-124
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49. Zhao, J. Will the community O2O service supply channel benefit the elderly healthcare service supply chain?. 2022 Electron. Commer. Res.. 22 1617-1650

1. Leveraging digital technology in retailing business: Unboxing synergy between omnichannel retail adoption and sustainable retail performance. (2024). Ghoshal, Sudishna ; Gokhale, Ravindra ; Raut, Rakesh D ; Kumar, Mukesh ; Akarte, Milind ; Vhatkar, Manjunath S.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003436.

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2. Online, offline, and buy-online-pick-up-in-store retail strategy under a dual-channel advertisement driven demand. (2024). Seo, Yongwon ; Sarkar, Mitali ; Cyrille, Kunomboua Anicet.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002753.

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3. A system dynamics model for optimum time, profitability, and customer satisfaction in omni-channel retailing. (2024). Taheri, Seyed Ghiasuddin ; Navabakhsh, Mehrzad ; Tohidi, Hamid ; Mohammaditabar, Davood.
   In: Journal of Retailing and Consumer Services.
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4. Empowering retailers: A bounded rationality perspective to enhancing omnichannel journey satisfaction. (2023). Vilches-Montero, Sonia ; Muthaffar, Aisha.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002874.

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5. Is the online-offline buy-online-pickup-in-store retail strategy best among other product delivery strategies under variable lead time?. (2023). Seo, Yongwon ; Kar, Sumi ; Basu, Kajla ; Sarkar, Biswajit.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923001066.

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6. Do you think that the home delivery is good for retailing?. (2023). Sarkar, Mitali ; Chaudhuri, Kripasindhu ; Dey, Bikash Koli.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:72:y:2023:i:c:s0969698922003307.

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7. A citation and co-citation bibliometric analysis of omnichannel marketing research. (2022). Oliveira, Jose ; Lopes, Joo M ; Calada, Eva ; Sousa, Ana.
   In: Management Review Quarterly.
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8. Is the shopper always the king/queen? Study of omnichannel retail technology use and shopping orientations. (2022). Slama, Boulbeba ; ben Mimoun, Mohamed Slim ; Miltgen, Caroline Lancelot.
   In: Post-Print.
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9. Performance Evaluation of Green Furniture Brands in the Marketing 4.0 Period: An Integrated MCDM Approach. (2022). Ikram, Muhammad ; Yein, Tuba.
   In: Sustainability.
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10. Omnichannel retailing return operations with consumer disappointment aversion. (2022). Zhang, Zhichao ; Shen, Yinhai ; Ma, Xinyu.
    In: Operations Research Perspectives.
    RePEc:eee:oprepe:v:9:y:2022:i:c:s2214716022000240.

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11. Competitive sustainable processes and pricing decisions in omnichannel closed-up supply chains under different channel power structures. (2022). Jena, Sarat Kumar ; Meena, Purushottam.
    In: Journal of Retailing and Consumer Services.
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12. Does retail type matter? Consumer responses to channel integration in omni-channel retailing. (2022). Dwivedi, Yogesh K ; Lim, Xin-Jean ; Cheah, Jun-Hwa ; Richard, James E.
    In: Journal of Retailing and Consumer Services.
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13. Is the shopper always the king/queen? Study of omnichannel retail technology use and shopping orientations. (2022). ben Mimoun, Mohamed Slim ; Miltgen, Caroline Lancelot ; Slama, Boulbeba.
    In: Journal of Retailing and Consumer Services.
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14. Exploring customer experience during channel switching in omnichannel retailing context: A qualitative assessment. (2022). McClelland, Robert ; Thuan, Nguyen Hoang ; van Nguyen, Anh Thi.
    In: Journal of Retailing and Consumer Services.
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15. Price, online coupon, and store service effort decisions under different omnichannel retailing models. (2022). Li, Zonghuo ; Yang, Wensheng ; Jin, Hyun Seung ; Wang, DI.
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16. MEDIATING ROLE OF PRODUCTIVITY BETWEEN PERFORMANCE EXPECTANCY AND ADAPTIVE PERFORMANCE OF MANAGERS IN SMES. (2021). Shabbir, Sara ; Rashid, Sana ; Danish, Rizwan Qaiser ; Shah, Manzoor Ahmad ; Hussain, Abid.
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17. MEDIATING ROLE OF PRODUCTIVITY BETWEEN PERFORMANCE EXPECTANCY AND ADAPTIVE PERFORMANCE OF MANAGERS IN SMES. (2021). Shah, Manzoor Ahmad ; Danish, Rizwan Qaiser ; Shabbir, Sara ; Rashid, Sana ; Hussain, Abid.
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18. MEDIATING ROLE OF MOBILE BANKING BETWEEN SERVICE QUALITY AND ADAPTIVE PERFORMANCE OF MANAGERS IN SMES. (2021). Illahi, Tanveer ; Shabbir, Sara ; Bilal, Muhammad ; Hussain, Abid.
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19. AN EMPIRICAL INVESTIGATION OF INFORMATION QUALITY AND USAGE OF MOBILE BANKING IN PREDICTING ADAPTIVE PERFORMANCE: A SERIAL MEDIATION MODEL. (2021). Rashid, Sana ; Bilal, Muhammad ; Hussain, Abid.
    In: Bulletin of Business and Economics (BBE).
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20. Is Facebook an effective tool to access foreign markets? Evidence from international export performance of fashion firms. (2021). Chierici, Roberto ; Chiacchierini, Claudio ; di Gregorio, Angelo ; Mazzucchelli, Alice.
    In: Journal of Management & Governance.
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21. Les détaillants face au défi du commerce connecté : Une étude multisectorielle. (2021). Viot, Catherine ; Bressolles, Gregory.
    In: Post-Print.
    RePEc:hal:journl:hal-03229956.

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22. Challenges, Opportunities, and Lessons Learned: Sustainability in Brazilian Omnichannel Retail. (2021). Rodrigues, Ricardo Ruiz ; Vilela, Paulo Tarso ; de Sousa, Paulo Renato ; Moura, Myrian Teixeira ; Barbosa, Marcelo Werneck ; de Oliveira, Leise Kelli ; Matoso, Daniel.
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23. Interval Type-2 Fuzzy Super SBM Network DEA for Assessing Sustainability Performance of Third-Party Logistics Service Providers Considering Circular Economy Strategies in the Era of Industry 4.0. (2021). Shakib, Masoumeh Danesh ; Pishdar, Mahsa ; Antucheviciene, Jurgita ; Vilkonis, Arvydas.
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24. Incorporating big data within retail organizations: A case study approach. (2021). Hernandez, Tony ; Doherty, Sean ; Aversa, Joseph.
    In: Journal of Retailing and Consumer Services.
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25. Omnichannel retailing operations with coupon promotions. (2021). Li, Zonghuo ; Yang, Wensheng ; Jin, Hyun Seung ; Wang, DI.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:58:y:2021:i:c:s0969698920313321.

    Full description at Econpapers || Download paper

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