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Sales employees€™ polychronicity and sales-service ambidexterity: Mediation of work engagement and moderation of store manager support. (2023). Shin, Yuhyung ; Gaan, Niharika.
In: Journal of Retailing and Consumer Services.
RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002618.

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  1. Is insomnia detrimental to proactive service performance and customer-directed helping? Mediation of employee resilience and moderation of job crafting. (2024). Shin, Yuhyung ; Hur, Won-Moo ; Chung, June-Ho.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002510.

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  2. Organizational structure and store performance in the grocery retail industry: The moderating role of narcissistic leadership. (2024). Snchez-Gmez, Roberto ; Vzquez-Surez, Luis.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924000924.

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  7. The influence of a retail store manager in developing frontline employee brand relationship, service performance and customer loyalty. (2021). Arnold, Todd J ; Ho, Jin ; Yoo, Jay Jaewon.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:122:y:2021:i:c:p:362-372.

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  8. Transformational leadership effects on salespeople’s attitudes, striving, and performance. (2020). Murphy, William H ; Gao, Ronnie ; Anderson, Rolph E.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:110:y:2020:i:c:p:237-245.

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  9. Store Manager–Store Performance Relationship: A Research Note. (2019). Arnold, Todd J ; Motyka, Scott ; Srivastava, Rajendra ; Kim, Namwoon ; Grewal, Dhruv ; Sharma, Arun.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:95:y:2019:i:2:p:144-155.

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  10. Creating employees’ motivational paths in the retail trade. (2017). Kantanen, Teuvo ; Julkunen, Saara ; Milena, Ratajczak-Mrozek ; Hiltunen, Esa ; Nickell, David.
    In: Cogent Business & Management.
    RePEc:taf:oabmxx:v:4:y:2017:i:1:p:1389332.

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  11. Identifying Sales Performance Gaps with Internal Benchmarking. (2017). Kamakura, Wagner A ; Claro, Danny P.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:93:y:2017:i:4:p:401-419.

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  12. Enhancing Customer Engagement Through Consciousness. (2017). Sisodia, Rajendra ; Nordfalt, Jens ; Grewal, Dhruv ; Roggeveen, Anne L.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:93:y:2017:i:1:p:55-64.

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  13. Survival of The Fittest: How Competitive Service Overlap and Retail Format Impact Incumbents’ Vulnerability to New Entrants. (2016). Luchs, Ryan ; Hulland, John ; Inman, Jeffrey J ; Obeng, Efua.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:92:y:2016:i:4:p:383-396.

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  14. The differential effects of functional vis-à-vis relational customer orientation on salesperson creativity. (2016). Wang, Guangping ; Miao, Fred C.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:69:y:2016:i:12:p:6021-6030.

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  15. A Multi€“Study Investigation of Outcomes of Franchisees€™ Affective Commitment to Their Franchise Organization. (2015). Perrigot, Rozenn ; Herrbach, Olivier ; Mignonac, Karim ; Vandenberghe, Christian ; el Akremi, Assad.
    In: Entrepreneurship Theory and Practice.
    RePEc:sae:entthe:v:39:y:2015:i:3:p:461-488.

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  16. When Sales Managers and Salespeople Disagree in the Appreciation for Their Firm: The Phenomenon of Organizational Identification Tension. (2015). Haumann, Till ; Ahearne, Michael ; Wieseke, Jan ; Kraus, Florian.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:91:y:2015:i:3:p:486-515.

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  17. Exploring the associations between standards for service delivery (organisational culture), co-worker support, self-efficacy, job satisfaction and customer orientation in the real estate industry. (2014). .
    In: Australian Journal of Management.
    RePEc:sae:ausman:v:39:y:2014:i:1:p:107-126.

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  18. Antecedents of adaptive selling among retail salespeople: A multilevel analysis. (2013). Georgakas, Konstatinos ; Ifie, Kemefasu ; Simintiras, Antonis C ; Watkins, Alan.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:20:y:2013:i:4:p:419-428.

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  19. Contextual Factors and the Creativity of Frontline Employees: The Mediating Effects of Role Stress and Intrinsic Motivation. (2011). Augusto, Mario ; Lages, Luis Filipe ; Coelho, Filipe.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:87:y:2011:i:1:p:31-45.

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  20. The Theoretical Domains of Retailing Research: A Retrospective. (2009). Dant, Rajiv P ; Brown, James R.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:85:y:2009:i:2:p:113-128.

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