create a website

Impact of big data analytics on telecom companies competitive advantage. (2024). Liebana-Cabanillas, Francisco ; Blanco-Encomienda, Francisco Javier ; Alshawawreh, Ali Raed.
In: Technology in Society.
RePEc:eee:teinso:v:76:y:2024:i:c:s0160791x24000071.

Full description at Econpapers || Download paper

Cited: 1

Citations received by this document

Cites: 123

References cited by this document

Cocites: 23

Documents which have cited the same bibliography

Coauthors: 0

Authors who have wrote about the same topic

Citations

Citations received by this document

  1. Assessing the key factors influencing 4G users intentions to upgrade to 5G networks. (2025). Lu, Hsiao-Han ; Huang, Shi-Fen.
    In: Technology in Society.
    RePEc:eee:teinso:v:81:y:2025:i:c:s0160791x24003580.

    Full description at Econpapers || Download paper

References

References cited by this document

  1. Adnan, K. ; Akbar, R. An analytical study of information extraction from unstructured and multidimensional big data. 2019 J. Big Data.. 6 1-38
    Paper not yet in RePEc: Add citation now

  2. Adomako, S. ; Tran, M.D. Environmental collaboration, responsible innovation, and firm performance: the moderating role of stakeholder pressure. 2022 Bus. Strateg. Environ.. 31 1695-1704

  3. Agrawal, R. ; Wankhede, V.A. ; Kumar, A. ; Luthra, S. ; Huisingh, D. Big data analytics and sustainable tourism: a comprehensive review and network based analysis for potential future research. 2022 Int. J. Inf. Manage. Data Insights.. 2 -
    Paper not yet in RePEc: Add citation now
  4. Ahmed, V. ; Tezel, A. ; Aziz, Z. ; Sibley, M. The future of big data in facilities management: opportunities and challenges. 2017 Facilities. 35 725-745
    Paper not yet in RePEc: Add citation now

  5. Akbari, M. ; Foroudi, P. ; Fashami, R.Z. ; Mahavarpour, N. ; Khodayari, M. Let us talk about something: the evolution of e-WOM from the past to the future. 2022 J. Bus. Res.. 149 663-689

  6. Al-Khatib, A. ; Al-Khatib, A. The impact of e-CRM on customer retention and loyalty in the telecommunications sector: a study of Jordan. 2019 Int. J. Bus. Manag.. 14 120-127
    Paper not yet in RePEc: Add citation now
  7. Al-Khatib, A. ; Al-Khatib, A. ; Al-Khatib, A. The impact of e-CRM on customer satisfaction and market share in the telecommunications sector: a study of Saudi Arabia. 2020 J. Bus. Tech. Commun.. 34 546-564
    Paper not yet in RePEc: Add citation now
  8. Al-Khatib, A.W. Can big data analytics capabilities promote a competitive advantage? Green radical innovation, green incremental innovation and data-driven culture in a moderated mediation model. 2022 Bus. Process Manag. J.. 28 1025-1046
    Paper not yet in RePEc: Add citation now
  9. Albahri, A.S. ; Duhaim, A.M. ; Fadhel, M.A. ; Alnoor, A. ; Baqer, N.S. ; Alzubaidi, L. ; Albahri, O.S. ; Alamoodi, A.H. ; Bai, J. ; Salhi, A. ; Santamaría, J. ; Ouyang, C. ; Gupta, A. ; Gu, Y. ; Deveci, M. A systematic review of trustworthy and explainable artificial intelligence in healthcare: assessment of quality, bias risk, and data fusion. 2023 Inf. Fusion.‏. 96 156-191
    Paper not yet in RePEc: Add citation now
  10. Alexopoulos, A. ; Becerra, Y. ; Boehm, O. ; Bravos, G. ; Chatzigiannakis, V. ; Cugnasco, C. ; Demetriou, G. ; Eleftheriou, I. ; Fodor, L. ; Fotis, S. ; Ioannidis, S. ; Jakovetic, D. ; Kallipolitis, L. ; Katusic, V. ; Kavakli, E. ; Kopanaki, D. ; Leventis, C. ; Maawad, M. ; Martin de Pozuelo, R. ; Vinov, M. Big data analytics in the banking sector: guidelines and lessons learned from the CaixaBank case. 2022 En : Curry, E. ; Auer, S. ; Berre, A.J. ; Metzger, A. ; Perez, M.S. ; Zillner, S. Technologies and Applications for Big Data Value. Springer International Publishing:
    Paper not yet in RePEc: Add citation now

  11. Aljumah, A.I. ; Nuseir, M.T. ; Alam, M.M. Traditional marketing analytics, big data analytics and big data system quality and the success of new product development. 2021 Bus. Process Manag. J.. 27 1108-1125

  12. Ardyan, E. ; Sugiyarti, G. The influence of e-CRM capability and co-information sharing activity on product competitiveness and marketing performance of small and medium-sized enterprises. 2018 Int. J. Electron. Customer Relatsh. Manage.. 11 158-178
    Paper not yet in RePEc: Add citation now

  13. Arunachalam, D. ; Kumar, N. ; Kawalek, J.P. Understanding big data analytics capabilities in supply chain management: unravelling the issues, challenges and implications for practice. 2018 Transp. Res. Pt. e-Logist. Transp. Rev.. 114 416-436

  14. Bag, S. ; Dhamija, P. ; Luthra, S. ; Huisingh, D. How big data analytics can help manufacturing companies strengthen supply chain resilience in the context of the COVID-19 pandemic. 2023 Int. J. Logist. Manag.. 34 1141-1164
    Paper not yet in RePEc: Add citation now
  15. Bahrami, M. ; Ghorbani, M. ; Arabzad, S.M. Information technology (IT) as an improvement tool for customer relationship management (CRM). 2012 Procedia Soc. Behav. Sci.. 41 59-64
    Paper not yet in RePEc: Add citation now

  16. Barney, J.B. Strategic factor markets: expectations, luck, and business strategy. 1986 Manag. Sci.. 32 1231-1241

  17. Barreto, A.M. The word-of-mouth phenomenon in the social media era. 2014 Int. J. Market Res.. 56 631-654
    Paper not yet in RePEc: Add citation now
  18. Bhadani, A.K. ; Jothimani, D. Big data: challenges, opportunities, and realities. 2016 En : Singh, M.K. ; Kumar, D.G. Effective Big Data Management and Opportunities for Implementation. IGI Global:
    Paper not yet in RePEc: Add citation now
  19. Bharadiya, J.P. Machine learning and AI in business intelligence: trends and opportunities. 2023 Int. J. Comput.. 48 123-134
    Paper not yet in RePEc: Add citation now
  20. Bollen, K.A. Structural Equations with Latent Variables. 1989 Wiley:
    Paper not yet in RePEc: Add citation now
  21. Business Insights, Fortune Big Data Analytics Market. 2023 :
    Paper not yet in RePEc: Add citation now
  22. Charles, V. ; Gherman, T. Achieving competitive advantage through big data. Strategic implications, Middle East. 2013 J. Sci. Res.. 16 1069-1074
    Paper not yet in RePEc: Add citation now

  23. Chatterjee, S. ; Chaudhuri, R. ; Gupta, S. ; Sivarajah, U. ; Bag, S. Assessing the impact of big data analytics on decision-making processes, forecasting, and performance of a firm. 2023 Technol. Forecast. Soc. Chang.. 196 -

  24. Chen, C.J. Developing a model for supply chain agility and innovativeness to enhance firms’ competitive advantage. 2019 Manag. Decis.. 57 1511-1534
    Paper not yet in RePEc: Add citation now
  25. Chen, H. ; Chiang, R.H. ; Storey, V.C. Business intelligence and analytics: from big data to big impact. 2012 MIS Q.. 36 1165-1188
    Paper not yet in RePEc: Add citation now
  26. Chen, L. ; Liu, H. ; Zhou, Z. ; Chen, M. ; Chen, Y. IT-business alignment, big data analytics capability, and strategic decision-making: moderating roles of event criticality and disruption of COVID-19. 2022 Decis. Support Syst.. 161 -
    Paper not yet in RePEc: Add citation now
  27. Cheung, C.M. ; Thadani, D.R. The impact of electronic word-of-mouth communication: a literature analysis and integrative model. 2012 Decis. Support Syst.. 54 461-470
    Paper not yet in RePEc: Add citation now

  28. Chong, W.K. ; Patwa, N. The value of integrity: empowering SMEs with ethical marketing communication. 2023 Sustainability. 15 -

  29. Chowdhury, M.M.H. ; Quaddus, M.A. Supply chain sustainability practices and governance for mitigating sustainability risk and improving market performance: a dynamic capability perspective. 2021 J. Clean. Prod.. 278 -
    Paper not yet in RePEc: Add citation now

  30. Côrte-Real, N. ; Oliveira, T. ; Ruivo, P. Assessing business value of big data analytics in European firms. 2017 J. Bus. Res.. 70 379-390

  31. Dahiya, R. ; Le, S. ; Ring, J.K. ; Watson, K. Big data analytics and competitive advantage: the strategic role of firm-specific knowledge. 2022 J. Strategy Manag.. 15 175-193
    Paper not yet in RePEc: Add citation now
  32. Dong, J.Q. ; Yang, C.H. Business value of big data analytics: a systems-theoretic approach and empirical test. 2020 Inf. Manage.. 57 -
    Paper not yet in RePEc: Add citation now

  33. Dubey, R. ; Gunasekaran, A. ; Childe, S.J. ; Bryde, D.J. ; Giannakis, M. ; Foropon, C. ; Roubaud, D. ; Hazen, B.T. Big data analytics and artificial intelligence pathway to operational performance under the effects of entrepreneurial orientation and environmental dynamism: a study of manufacturing organisations. 2020 Int. J. Prod. Econ.. 226 -

  34. Felt, M. Social media and the social sciences: how researchers employ Big Data analytics. 2016 Big Data Soc.. 3 -
    Paper not yet in RePEc: Add citation now
  35. Ferdaous, J. ; Gouider, M.S. Large-scale system for social media data warehousing: the case of twitter-related drug abuse events integration. 2022 Int. J. Data Warehous. Min.. 18 1-18
    Paper not yet in RePEc: Add citation now
  36. Fonseca, F. ; Marcinkowski, M. Who is the big data student. 2014 En : Lane, J.E. Building a Smarter University: Big Data, Innovation, and Analytics. State University of New York Press:
    Paper not yet in RePEc: Add citation now
  37. Gao, R.X. ; Wang, L. ; Helu, M. ; Teti, R. Big data analytics for smart factories of the future. 2020 CIRP Ann-Manuf. Technol.. 69 668-692
    Paper not yet in RePEc: Add citation now

  38. Ghasemaghaei, M. ; Calic, G. Does big data enhance firm innovation competency? The mediating role of data-driven insights. 2019 J. Bus. Res.. 104 69-84

  39. Grimaldi, D. ; Sallan, J.M. ; Arboleda, H. ; Sehgal, S. Rethinking the role of uncertainty and risk in Marketing. 2023 J. Decis. Syst.. -
    Paper not yet in RePEc: Add citation now

  40. Guan, C. ; Liu, W. ; Cheng, J.Y.C. Using social media to predict the stock market crash and rebound amid the pandemic: the digital ‘haves’ and ‘have-mores’. 2022 Ann. Data Sci.. 9 5-31

  41. Gupta, S. ; Justy, T. ; Kamboj, S. ; Kumar, A. ; Kristoffersen, E. Big data and firm marketing performance: findings from knowledge-based view. 2021 Technol. Forecast. Soc. Chang.. 171 -

  42. Gupta, S. ; Leszkiewicz, A. ; Kumar, V. ; Bijmolt, T. ; Potapov, D. Digital analytics: modeling for insights and new methods. 2020 J. Interact. Mark.. 51 26-43

  43. Hair, J.F. ; Black, W.C. ; Babin, B.J. ; Anderson, R.E. ; Tatham, R.L. Multivariate Data Analysis. 2006 Pearson Prentice Hall:
    Paper not yet in RePEc: Add citation now
  44. Hallikainen, H. ; Savimäki, E. ; Laukkanen, T. Fostering B2B sales with customer big data analytics. 2020 Ind. Mark. Manage.. 86 90-98
    Paper not yet in RePEc: Add citation now
  45. Hamel, G. ; Prahalad, C. Competing for the Future. 1996 Harvard Business School Press:
    Paper not yet in RePEc: Add citation now
  46. Hariri, R.H. ; Fredericks, E.M. ; Bowers, K.M. Uncertainty in big data analytics: survey, opportunities, and challenges. 2019 J. Big Data.. 6 1-16
    Paper not yet in RePEc: Add citation now
  47. Harliyanto, D. ; Soediantono, D. The effect of e-crm, e-marketing and e-loyalty and company performance of defense industries. 2022 J. Ind. Eng. Manag. Res.. 3 85-97
    Paper not yet in RePEc: Add citation now
  48. Haudi, H. ; Rahadjeng, E.R. ; Santamoko, R. ; Putra, R.S. ; Purwoko, D. ; Nurjannah, D. ; Koho, R.I. ; Wijoyo, H. ; Siagian, A.O. ; Cahyono, Y. ; Purwanto, A. The role of e-marketing and e-CRM on e-loyalty of Indonesian companies during Covid pandemic and digital era. 2022 Uncertain Supply Chain Manag.. 10 217-224
    Paper not yet in RePEc: Add citation now
  49. Hayajneh, J.A.M. ; Elayan, M.B.H. ; Abdellatif, M.A.M. ; Abubakar, A.M. Impact of business analytics and π-shaped skills on innovative performance: findings from PLS-SEM and fsQCA. 2022 Technol. Soc.. 68 -
    Paper not yet in RePEc: Add citation now
  50. Hayes, A.F. Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-Based Approach. 2013 The Guilford Press:
    Paper not yet in RePEc: Add citation now

  51. Hoyer, W.D. ; Kroschke, M. ; Schmitt, B. ; Kraume, K. ; Shankar, V. Transforming the customer experience through new technologies. 2020 J. Interact. Mark.. 51 57-71

  52. Hussain, A. ; Nisar, Q.A. ; Khan, W. ; Niazi, U.I. ; Malik, M. When and How Big Data Analytics and Work Practices Impact on Financial Performance: an Intellectual Capital Perspective from Banking Industry. 2023 Kybernetes:
    Paper not yet in RePEc: Add citation now
  53. Jabbar, A. ; Akhtar, P. ; Dani, S. Real-time big data processing for instantaneous marketing decisions: a problematization approach. 2020 Ind. Mark. Manage.. 90 558-569
    Paper not yet in RePEc: Add citation now
  54. Jahani, H. ; Jain, R. ; Ivanov, D. Data science and big data analytics: a systematic review of methodologies used in the supply chain and logistics research. 2023 Ann. Oper. Res.. -
    Paper not yet in RePEc: Add citation now

  55. Jibril, A.B. ; Kwarteng, M.A. ; Chovancova, M. ; Pilik, M. The impact of social media on consumer-brand loyalty: a mediating role of online based-brand community. 2019 Cogent Bus. Manag.. 6 -

  56. Johnson, M. ; Jain, R. ; Brennan-Tonetta, P. ; Swartz, E. ; Silver, D. ; Paolini, J. ; Mamonov, S. ; Hill, C. Impact of big data and artificial intelligence on industry: developing a workforce roadmap for a data driven economy. 2021 Glob. J. Flex. Syst. Manage.. 22 197-217

  57. Joseph, J.K. ; Dev, K.A. ; Pradeepkumar, A.P. ; Mohan, M. Big data analytics and social media in disaster management. 2018 En : Samui, P. ; Kim, D. ; Ghosh, C. Integrating Disaster Science and Management. Elsevier:
    Paper not yet in RePEc: Add citation now
  58. Kaplan, A. ; Haenlein, M. ; Siri, Siri My hand: who's the fairest in the land? On the interpretations, illustrations, and implications of artificial intelligence. 2019 Bus. Horiz.. 62 15-25
    Paper not yet in RePEc: Add citation now
  59. Kasztelnik, K. ; Delanoy, N. Data analytics and social media as the innovative business decision model with natural language processing. 2020 J. Bus. Account.. 13 136-153
    Paper not yet in RePEc: Add citation now
  60. Kaufman, J. How big data analytics is revolutionizing customer service. 2018 Harv. Bus. Rev.. 96 16-18
    Paper not yet in RePEc: Add citation now
  61. Kavitha, J. ; Duraisamy, V. Impact of e-CRM practices on customer satisfaction and loyalty in Indian telecommunications industry. 2018 Int. J. Bus. Manag.. 13 63-71
    Paper not yet in RePEc: Add citation now
  62. Kennedy, H. ; Moss, G. ; Birchall, C. ; Moshonas, S. Balancing the potential and problems of digital methods through action research: methodological reflections. 2015 Inf. Commun. Soc.. 18 172-186
    Paper not yet in RePEc: Add citation now
  63. Khamaludin, K. ; Syam, S. ; Rismaningsih, F. ; Lusiani, L. ; Arlianti, L. ; Herlani, A.F. ; Fahlevi, M. ; Rahmadi, R. ; Windyasari, V.S. ; Widiyatun, F. The influence of social media marketing, product innovation and market orientation on Indonesian SMEs marketing performance. 2022 Int. J. Data Netw. Sci.. 6 9-16
    Paper not yet in RePEc: Add citation now
  64. Khan, I. ; Khan, I. ; Khan, I.U. ; Suleman, S. ; Ali, S. Board diversity on firm performance from resource-based view perspective: new evidence from Pakistan. 2023 Int. J. Product Perform. Manag.. -
    Paper not yet in RePEc: Add citation now
  65. Kim, J. ; Lee, J. ; Lee, J. The impact of electronic word of mouth on customer satisfaction in the telecommunication industry. 2019 J. Serv. Sci. Manag.. 12 394-404
    Paper not yet in RePEc: Add citation now
  66. Kitsios, F. ; Kamariotou, M. ; Karanikolas, P. ; Grigoroudis, E. Digital marketing platforms and customer satisfaction: identifying eWOM using big data and text mining. 2021 Appl. Sci.. 11 8032-
    Paper not yet in RePEc: Add citation now
  67. Kitsios, F. ; Mitsopoulou, E. ; Moustaka, E. ; Kamariotou, M. User-Generated Content behavior and digital tourism services: a SEM-neural network model for information trust in social networking sites. 2022 Int. J. Inf. Manage. Data Insights.. 2 -
    Paper not yet in RePEc: Add citation now
  68. Klein, S.P. ; Spieth, P. ; Heidenreich, S. Facilitating business model innovation: the influence of sustainability and the mediating role of strategic orientations. 2021 J. Prod. Innov. Manage.. 38 271-288
    Paper not yet in RePEc: Add citation now
  69. Kou, G. ; Li, Y. ; Wang, L. Big data analytics in customer relationship management: a literature review and research agenda. 2017 J. Bus. Res.. 70 360-370
    Paper not yet in RePEc: Add citation now
  70. Kumar, V. ; Rajan, B. ; Venkatesan, R. ; Lecinski, J. Understanding the role of artificial intelligence in personalized engagement marketing. 2019 Calif. Manag. Rev.. 61 135-155
    Paper not yet in RePEc: Add citation now
  71. Kumari, J. ; Kumar, E. ; Kumar, D. A Structured Analysis to study the role of machine learning and deep learning in the healthcare sector with Big Data Analytics. 2023 Arch. Comput. Methods Eng.. -
    Paper not yet in RePEc: Add citation now
  72. Lai, V.S. ; Li, H. Technology acceptance model for internet banking: an invariance analysis. 2005 Inf. Manage.. 42 373-386
    Paper not yet in RePEc: Add citation now
  73. Lee, J. ; Cheung, C.M.K. The impact of electronic word of mouth on consumer purchase intentions: an empirical study in the telecommunication industry, J. Travel Tour. 2016 Mark. 33 399-417
    Paper not yet in RePEc: Add citation now
  74. Li, L. ; Lin, J. ; Ouyang, Y. ; Luo, X.R. Evaluating the impact of big data analytics usage on the decision-making quality of organizations. 2022 Technol. Forecast. Soc. Chang.. 175 -
    Paper not yet in RePEc: Add citation now
  75. Liao, C. ; Lee, C. The impact of social media usage on market performance in the telecommunications industry. 2019 J. Mark. Res.. 56 1-10
    Paper not yet in RePEc: Add citation now

  76. Libai, B. ; Bart, Y. ; Gensler, S. ; Hofacker, C.F. ; Kaplan, A. ; Kötterheinrich, K. ; Kroll, E.B. Brave new world? On AI and the management of customer relationships. 2020 J. Interact. Mark.. 51 44-56

  77. Liu, Y. ; Chen, Z. A new model to evaluate the success of electronic customer relationship management systems in industrial marketing: the mediating role of customer feedback management. 2023 Total Qual. Manag. Bus. Excel.. 34 515-537
    Paper not yet in RePEc: Add citation now
  78. Lubis, M. ; Lubis, A.R. ; Pratiwi, S.H. ; Yuherisna, D.P. Customer satisfaction assessment coffee roaster restaurant using SERVQUAL: utilization of customer relationship management (CRM) application. 2021 En : Proceedings of the 4th International Conference on Data Storage and Data Engineering. Association for Computing Machinery:
    Paper not yet in RePEc: Add citation now
  79. Mariani, M. ; Borghi, M. Are environmental-related online reviews more helpful? A big data analytics approach. 2021 Int. J. Contemp. Hospit. Manag.. 33 2065-2090
    Paper not yet in RePEc: Add citation now
  80. Mehmood, K. ; Zia, A. ; Alkatheeri, H.B. ; Jabeen, F. ; Zhang, H. Resource-based view theory perspective of information technology capabilities on organizational performance in hospitality firms: a time-lagged investigation. 2023 J. Hosp. Tour. Technol.. -
    Paper not yet in RePEc: Add citation now

  81. Mena, J.A. ; Hult, G.T.M. ; Ferrell, O.C. ; Zhang, Y. Competing assessments of market-driven, sustainability-centered, and stakeholder-focused approaches to the customer-brand relationships and performance. 2019 J. Bus. Res.. 95 531-543

  82. Min, H. Global Business Analytics Models: Concepts and Applications in Predictive, Healthcare, Supply Chain, and Finance Analytics. 2016 Pearson Education:
    Paper not yet in RePEc: Add citation now

  83. Min, H. ; Joo, H.Y. ; Choi, S.B. Success factors affecting the intention to use business analytics: an empirical study. 2021 J. Bus. Anal.. 4 77-90

  84. Mokha, A.K. ; Kumar, P. Electronic customer relationship management (E-CRM) and customer loyalty: the mediating role of customer satisfaction in the banking industry. 2022 Int. J. E-Bus. Res.. 18 1-22
    Paper not yet in RePEc: Add citation now
  85. Moreno, G.A. ; Melendez, P.A. Analyzing the impact of knowledge management on CRM success: the mediating effects of organizational factors. 2011 Int. J. Inf. Manage.. 31 437-444
    Paper not yet in RePEc: Add citation now
  86. Muharam, H. ; Chaniago, H. ; Endraria, E. ; Harun, A.B. E-service quality, customer trust and satisfaction: market place consumer loyalty analysis. 2021 Jurnal Minds: Manajemen Ide dan Inspirasi.. 8 237-254
    Paper not yet in RePEc: Add citation now
  87. Mukhopadhyay, S. ; Pandey, R. ; Rishi, B. Electronic word of mouth (eWOM) research–A comparative bibliometric analysis and future research insight. 2022 J. Hospit. Tour. Insights. 6 404-424
    Paper not yet in RePEc: Add citation now
  88. Napawut, W. ; Siripipatthanakul, S. ; Phayaphrom, B. ; Siripipattanakul, S. ; Limna, P. The Mediating effect of E-WOM on the relationship between digital marketing activities and intention to buy via shopee. 2022 Int. J. Behav. Anal.. 2 1-13
    Paper not yet in RePEc: Add citation now
  89. Obermayer, N. ; Kővári, E. ; Leinonen, J. ; Bak, G. ; Valeri, M. How social media practices shape family business performance: the wine industry case study. 2022 Eur. Manag. J.. 40 360-371
    Paper not yet in RePEc: Add citation now

  90. Olabode, O. ; Boso, N. ; Hultman, M. ; Leonidou, C.N. Big data analytics capability and market performance: the roles of disruptive business models and competitive intensity. 2022 J. Bus. Res.. 139 1218-1230

  91. Ozdemir, D. ; Sharma, M. ; Dhir, A. ; Daim, T. Supply chain resilience during the COVID-19 pandemic. 2022 Technol. Soc.. 68 -
    Paper not yet in RePEc: Add citation now
  92. Parisi, G.I. ; Kemker, R. ; Part, J.L. ; Kanan, C. ; Wermter, S. Continual lifelong learning with neural networks: a review. 2019 Neural Netw. 113 54-71
    Paper not yet in RePEc: Add citation now
  93. Park, J. ; Lee, J. ; Han, H. The impact of electronic word of mouth on brand loyalty in the telecommunication industry. 2018 J. Serv. Sci. Manag.. 11 230-241
    Paper not yet in RePEc: Add citation now

  94. Pham, X. ; Stack, M. How data analytics is transforming agriculture. 2018 Bus. Horiz.. 61 125-133

  95. Podsakoff, P.M. ; MacKenzie, S.B. ; Lee, J.Y. ; Podsakoff, N.P. Common method biases in behavioural research: a critical review of the literature and recommended remedies. 2003 J. Appl. Psychol.. 88 879-903
    Paper not yet in RePEc: Add citation now

  96. Pop, R.A. ; Săplăcan, Z. ; Dabija, D.C. ; Alt, M.A. The impact of social media influencers on travel decisions: the role of trust in consumer decision journey. 2022 Curr. Issues Tour. 25 823-843

  97. Purwanto, A. The role of digital leadership, e-loyalty, e-service quality and e-satisfaction of Indonesian e-commerce online shop. 2022 Int. J. Soc. Manag. Stud.. 3 51-57
    Paper not yet in RePEc: Add citation now

  98. Raguseo, E. ; Vitari, C. The effect of brand on the impact of e-WOM on hotels' financial performance. 2017 Int. J. Electron. Commer.. 21 249-269

  99. Rahman, M.S. ; Reza, H. A systematic review towards big data analytics in social media. 2022 Big Data Min. Anal.. 5 228-244
    Paper not yet in RePEc: Add citation now

  100. Ranjan, J. ; Foropon, C. Big data analytics in building the competitive intelligence of organizations. 2021 Int. J. Inf. Manage.. 56 -

  101. Razzaque, A. ; Lee, I. ; Mangalaraj, G. The effect of entrepreneurial leadership traits on corporate sustainable development and firm performance: a resource-based view. 2023 Eur. Bus. Rev.. -
    Paper not yet in RePEc: Add citation now
  102. Rogelberg, S.G. ; Stanton, J.M. Introduction understanding and dealing with organizational survey nonresponse. 2007 Organ. Res. Methods. 10 195-209
    Paper not yet in RePEc: Add citation now
  103. Satyanarayana, L.V. A survey on challenges and advantages in big data. 2015 Int. J. Comput. Sci. Technol.. 6 115-119
    Paper not yet in RePEc: Add citation now
  104. Schniederjans, D. Enhancing financial performance with social media: an impression management perspective. 2013 Decis. Support Syst.. 55 911-918
    Paper not yet in RePEc: Add citation now

  105. Schreieck, M. ; Wiesche, M. ; Krcmar, H. Governing innovation platforms in multi-business organisations. 2023 Eur. J. Inform. Syst.. 32 695-716

  106. Shamim, S. ; Zeng, J. ; Khan, Z. ; Zia, N.U. Big data analytics capability and decision making performance in emerging market firms: the role of contractual and relational governance mechanisms. 2020 Technol. Forecast. Soc. Chang.. 161 -
    Paper not yet in RePEc: Add citation now
  107. Singh, P. ; Kumar, V. ; Kataria, S. A serial mediation model for investigating the impact of e-CRM services on customer loyalty in the Indian healthcare industry. 2023 J. Relatsh. Mark.. 22 62-86
    Paper not yet in RePEc: Add citation now
  108. Singh, R.K. ; Agrawal, S. ; Sahu, A. ; Kazancoglu, Y. Strategic issues of big data analytics applications for managing health-care sector: a systematic literature review and future research agenda. 2023 The TQM J.. 35 262-291
    Paper not yet in RePEc: Add citation now

  109. Sivarajah, U. ; Kamal, M.M. ; Irani, Z. ; Weerakkody, V. Critical analysis of Big Data challenges and analytical methods. 2017 J. Bus. Res.. 70 263-286

  110. Sun, Y. ; Gonzalez-Jimenez, H. ; Wang, S. Examining the relationships between e-WOM, consumer ethnocentrism and brand equity. 2021 J. Bus. Res.. 130 564-573

  111. Susanto, H. ; Fang Yie, L. ; Mohiddin, F. ; Rahman Setiawan, A.A. ; Haghi, P.K. ; Setiana, D. Revealing social media phenomenon in time of COVID-19 pandemic for boosting start-up businesses through digital ecosystem. 2021 Appl. Syst. Innov.. 4 6-
    Paper not yet in RePEc: Add citation now
  112. Tan, W. ; Blake, M.B. ; Saleh, I. ; Dustdar, S. Social-network-sourced big data analytics. 2013 IEEE Internet Comput.. 17 62-69
    Paper not yet in RePEc: Add citation now
  113. Teng, S. ; Khong, K.W. ; Chong, A.Y.L. ; Lin, B. Persuasive electronic word-of-mouth messages in social media. 2017 J. Comput. Inf. Syst.. 57 76-88
    Paper not yet in RePEc: Add citation now
  114. Tu, Y. ; Wu, W. How does green innovation improve enterprises' competitive advantage? The role of organizational learning. 2021 Sustain. Prod. Consum.. 26 504-516
    Paper not yet in RePEc: Add citation now
  115. Waqar, J. ; Paracha, O.S. Antecedents of big data analytics (BDA) adoption in private firms: a sequential explanatory approach. 2023 Foresight. -
    Paper not yet in RePEc: Add citation now
  116. Xiang, Z. ; Schwartz, Z. ; Gerdes, J.H. ; Uysal, M. What can big data and text analytics tell us about hotel guest experience and satisfaction?. 2015 Int. J. Hospit. Manag.. 44 120-130
    Paper not yet in RePEc: Add citation now

  117. Xing, Y. ; Wang, X. ; Qiu, C. ; Li, Y. ; He, W. Research on opinion polarization by big data analytics capabilities in online social networks. 2022 Technol. Soc.. 68 -

  118. Yoo, C.W. ; Sanders, G.L. ; Moon, J. Exploring the effect of e-WOM participation on e-Loyalty in e-commerce, Decis. 2013 Support Syst.. 55 669-678
    Paper not yet in RePEc: Add citation now

  119. Zamani, E.D. ; Smyth, C. ; Gupta, S. ; Dennehy, D. Artificial intelligence and big data analytics for supply chain resilience: a systematic literature review. 2023 Ann. Oper. Res.. 327 605-632

  120. Zapletalová, S. The business excellence models and business strategy. 2023 Total Qual. Manag. Bus. Excel.. 34 131-147
    Paper not yet in RePEc: Add citation now
  121. Zhang, Y. The impact of market performance on competitive advantage: a study of telecommunications industry. 2019 J. Bus. Econ. Res.. 17 1-15
    Paper not yet in RePEc: Add citation now
  122. Zhang, Y. ; Li, Y. ; Chen, H. Big data analytics and customer relationship management: a review and future research directions. 2018 J. Bus. Res.. 82 256-268
    Paper not yet in RePEc: Add citation now
  123. Zhong, R.Y. ; Newman, S.T. ; Huang, G.Q. ; Lan, S. Big Data for supply chain management in the service and manufacturing sectors: challenges, opportunities, and future perspectives. 2016 Comput. Ind. Eng.. 101 572-591
    Paper not yet in RePEc: Add citation now

Cocites

Documents in RePEc which have cited the same bibliography

  1. Leveraging Industry 4.0 technologies for sustainable value chains: Raising awareness on digital transformation and responsible operations management. (2025). Cricelli, Livio ; Strazzullo, Serena ; Camilleri, Mark Anthony ; Troise, Ciro.
    In: Sustainable Development.
    RePEc:wly:sustdv:v:33:y:2025:i:2:p:2189-2202.

    Full description at Econpapers || Download paper

  2. Sustainable supply chain management practices and performance: The moderating effect of stakeholder pressure. (2025). Li, Xuefei ; Xu, Jinpeng.
    In: Palgrave Communications.
    RePEc:pal:palcom:v:12:y:2025:i:1:d:10.1057_s41599-025-04676-4.

    Full description at Econpapers || Download paper

  3. Driving Factors of Corporate Responsible Innovation: An Exploratory Multiple-Case Study of Technological Enterprises. (2025). Yu, Jiaojiao ; Jiang, LU ; Xu, Tao ; Xue, Yixi ; You, Jianxin.
    In: Sustainability.
    RePEc:gam:jsusta:v:17:y:2025:i:10:p:4364-:d:1653668.

    Full description at Econpapers || Download paper

  4. The Effects of Environmental Legislation via Green Procurement Strategies: A Systematic Literature Review. (2025). Vocks, Lonneke ; Verboeket, Victor ; Vos, Bart.
    In: Logistics.
    RePEc:gam:jlogis:v:9:y:2025:i:3:p:95-:d:1701156.

    Full description at Econpapers || Download paper

  5. Toward sustainable development: Unfolding the nexus among exports, foreign direct investment, capital formation, natural resource rent, unemployment, and low-carbon transition in Morocco. (2025). Ikram, Muhammad ; Nahdi, Rabie.
    In: Resources Policy.
    RePEc:eee:jrpoli:v:102:y:2025:i:c:s0301420725000327.

    Full description at Econpapers || Download paper

  6. The intensity of environmental scandals, responsible innovation, and corporate resilience: The moderating role of relational trust. (2024). Xia, Cao ; Delei, Wang.
    In: Managerial and Decision Economics.
    RePEc:wly:mgtdec:v:45:y:2024:i:4:p:1793-1807.

    Full description at Econpapers || Download paper

  7. How does CEO ethical leadership transform Saudi SMEs into green firms? A moderated mediation model. (2024). Alshibani, Safiya Mukhtar ; Islam, Tahir ; Naeem, Rana Muhammad ; Hameed, Zahid.
    In: Corporate Social Responsibility and Environmental Management.
    RePEc:wly:corsem:v:31:y:2024:i:5:p:3855-3868.

    Full description at Econpapers || Download paper

  8. The effect of environmental ethics and spiritual orientation on firms’ outcomes: the role of senior management orientation and stakeholder pressure. (2024). Qalati, Sikandar Ali ; Siddiqui, Faiza ; Wu, Qinqin.
    In: Palgrave Communications.
    RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-04354-x.

    Full description at Econpapers || Download paper

  9. The impact of corporate social responsibility in technological innovation on sustainable competitive performance. (2024). Liu, Yexin ; Wu, Weiwei ; Shi, Jian.
    In: Palgrave Communications.
    RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-03193-0.

    Full description at Econpapers || Download paper

  10. Green Motivation for Responsible Innovation: Empirical Evidence from the Chinese Construction Industry. (2024). Haron, Syarmila Hany ; Chen, Chuhan.
    In: Sustainability.
    RePEc:gam:jsusta:v:16:y:2024:i:24:p:10805-:d:1540297.

    Full description at Econpapers || Download paper

  11. The Mediating Role of Total Quality Management between Corporate Social Responsibility and Corporate Environmental Performance. (2024). Saeidi, Sayyedeh Parisa.
    In: Sustainability.
    RePEc:gam:jsusta:v:16:y:2024:i:17:p:7401-:d:1465522.

    Full description at Econpapers || Download paper

  12. Environmental Drivers, Environmental Practices, and Business Performance: A Systematic Literature Review and Future Research Directions. (2024). Koronaki, Eirini ; Iliopoulou, Efthymia ; Vlachvei, Aspasia.
    In: Sustainability.
    RePEc:gam:jsusta:v:16:y:2024:i:11:p:4725-:d:1407191.

    Full description at Econpapers || Download paper

  13. Impact of big data analytics on telecom companies competitive advantage. (2024). Liebana-Cabanillas, Francisco ; Blanco-Encomienda, Francisco Javier ; Alshawawreh, Ali Raed.
    In: Technology in Society.
    RePEc:eee:teinso:v:76:y:2024:i:c:s0160791x24000071.

    Full description at Econpapers || Download paper

  14. Mapping pathways to responsible innovation: Configurations of digital economy, effectuation, and firm size in SMEs—A fuzzy set qualitative comparative analysis. (2024). Li, Teng ; Zhao, Meijuan ; Zheng, Jianwen.
    In: Technological Forecasting and Social Change.
    RePEc:eee:tefoso:v:209:y:2024:i:c:s0040162524005766.

    Full description at Econpapers || Download paper

  15. The role of ESG performance in the nexus between economic policy uncertainty and corporate investment. (2024). Farooq, Umar ; Alam, Mohammad Mahtab ; Jamali, Dima ; Zhang, Cong.
    In: Research in International Business and Finance.
    RePEc:eee:riibaf:v:70:y:2024:i:pb:s027553192400151x.

    Full description at Econpapers || Download paper

  16. Responsible innovation and corporate sustainability performance: A structural equation modeling‐neural network approach. (2024). Ooi, Say Keat ; Memon, Khalid Rasheed ; Han, Heesup.
    In: Business Strategy and the Environment.
    RePEc:bla:bstrat:v:33:y:2024:i:4:p:2712-2730.

    Full description at Econpapers || Download paper

  17. Do foreign chief executive officers spend more on corporate social responsibility in Vietnam?. (2023). Adomako, Samuel ; Tran, Mai Dong.
    In: Corporate Social Responsibility and Environmental Management.
    RePEc:wly:corsem:v:30:y:2023:i:1:p:226-235.

    Full description at Econpapers || Download paper

  18. Identifying digital leaderships role in fostering competitive advantage through responsible innovation: A SEM-Neural Network approach. (2023). Ooi, Say Keat ; Memon, Khalid Rasheed.
    In: Technology in Society.
    RePEc:eee:teinso:v:75:y:2023:i:c:s0160791x2300204x.

    Full description at Econpapers || Download paper

  19. Eco-innovation in the extractive industry: Combinative effects of social legitimacy, green management, and institutional pressures. (2023). Adomako, Samuel ; Nguyen, Nguyen Phong.
    In: Resources Policy.
    RePEc:eee:jrpoli:v:80:y:2023:i:c:s0301420722006274.

    Full description at Econpapers || Download paper

  20. Achieving sustained competitive advantage in retail and consumer service firms: The role of entrepreneurial orientation and entrepreneurial bricolage. (2023). Gamage, Thilini Chathurika ; Qalati, Sikandar Ali ; Tajeddini, Kayhan ; Tajdini, Javad ; Siddiqui, Faiza.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002424.

    Full description at Econpapers || Download paper

  21. Green creativity, responsible innovation, and product innovation performance: A study of entrepreneurial firms in an emerging economy. (2023). Adomako, Samuel ; Nguyen, Nguyen Phong.
    In: Business Strategy and the Environment.
    RePEc:bla:bstrat:v:32:y:2023:i:7:p:4413-4425.

    Full description at Econpapers || Download paper

  22. Stakeholder management, CSR commitment, corporate social performance: The moderating role of uncertainty in CSR regulation. (2022). Adomako, Samuel ; Tran, Mai Dong.
    In: Corporate Social Responsibility and Environmental Management.
    RePEc:wly:corsem:v:29:y:2022:i:5:p:1414-1423.

    Full description at Econpapers || Download paper

  23. Hey, did you see that label? Its sustainable!: Understanding the role of sustainable labelling in shaping sustainable purchase behaviour for sustainable development. (2022). Zhu, Yongming ; Luthra, Sunil ; Taneja, Shilpa ; Jiang, Hongbing ; Kumar, Anil ; Siraj, Ahsan.
    In: Business Strategy and the Environment.
    RePEc:bla:bstrat:v:31:y:2022:i:7:p:2820-2838.

    Full description at Econpapers || Download paper

Coauthors

Authors registered in RePEc who have wrote about the same topic

Report date: 2025-09-29 14:30:22 || Missing content? Let us know

CitEc is a RePEc service, providing citation data for Economics since 2001. Last updated August, 3 2024. Contact: Jose Manuel Barrueco.