create a website

Impact analysis of actual traveling performance on bus passenger’s perception and satisfaction. (2022). Ma, Shoufeng ; Rong, Rui ; Jia, Ning ; Liu, Lishan.
In: Transportation Research Part A: Policy and Practice.
RePEc:eee:transa:v:160:y:2022:i:c:p:80-100.

Full description at Econpapers || Download paper

Cited: 5

Citations received by this document

Cites: 84

References cited by this document

Cocites: 50

Documents which have cited the same bibliography

Coauthors: 0

Authors who have wrote about the same topic

Citations

Citations received by this document

  1. How do differences in airline passengers’ satisfaction with connectivity modes affect last-mile travel choices? A SALC modeling based on RRM. (2025). Chai, Jiaolong ; Sun, Yuxing ; Lin, Pengfei ; Wang, Tian ; Weng, Jiancheng ; Yu, Jiangbo.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:192:y:2025:i:c:s0965856425000023.

    Full description at Econpapers || Download paper

  2. Nonlinear influences of landscape configurations and walking access to transit services on travel satisfaction. (2024). Wang, Ruoyu ; Cao, Mengqiu ; Wu, Wenjie.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:189:y:2024:i:c:s0965856424002805.

    Full description at Econpapers || Download paper

  3. The Impact of Urban Rail Transit Epidemic Prevention Measures on Passengers’ Safety Perception. (2023). Feng, Suwei ; Ding, Pengxiang ; Jiang, Jianning.
    In: IJERPH.
    RePEc:gam:jijerp:v:20:y:2023:i:5:p:4161-:d:1080620.

    Full description at Econpapers || Download paper

  4. Is the relationship between the perceived service quality and passenger loyalty linear or non-linear? A novel model-independent interpretation method is applied. (2023). Sun, Shichao ; Zhou, Linlin ; Wang, KE ; Zhang, Hui.
    In: Transport Policy.
    RePEc:eee:trapol:v:144:y:2023:i:c:p:65-79.

    Full description at Econpapers || Download paper

  5. How does the state of bus operations influence passengers’ service satisfaction? A method considering the differences in passenger preferences. (2023). Di, Xiaojian ; Lin, Pengfei ; Mao, Li-Zeng ; Wang, Jing-Jing ; Yu, Jiangbo ; Weng, Jiancheng.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:174:y:2023:i:c:s0965856423001544.

    Full description at Econpapers || Download paper

References

References cited by this document

  1. Abenoza, R.F. ; Cats, O. ; Susilo, Y.O. Determinants of traveler satisfaction: Evidence for non-linear and asymmetric effects. 2019 Transp. Res. F. 66 339-356
    Paper not yet in RePEc: Add citation now

  2. Abenoza, R.F. ; Cats, O. ; Susilo, Y.O. Travel satisfaction with public transport: Determinants, user classes, regional disparities and their evolution. 2017 Transp. Res. A. 95 64-84

  3. Allen, J. ; Eboli, L. ; Mazzulla, G. ; Ortúzar, J.d.D. Effect of critical incidents on public transport satisfaction and loyalty: An ordinal probit SEM-MIMIC approach. 2020 Transportation. 47 827-863

  4. Allen, J. ; Muñoz, J.C. ; de Dios Ortúzar, J. On the effect of operational service attributes on transit satisfaction. 2020 Transportation. 47 2307-2336

  5. Allen, J. ; Muñoz, J.C. ; Ortúzar, J.d.D. Modelling service-specific and global transit satisfaction under travel and user heterogeneity. 2018 Transp. Res. A. 113 509-528

  6. Allen, J. ; Muñoz, J.C. ; Ortúzar, J.d.D. On evasion behaviour in public transport: Dissatisfaction or contagion?. 2019 Transp. Res. A. 130 626-651

  7. Allen, J. ; Muñoz, J.C. ; Rosell, J. Effect of a major network reform on bus transit satisfaction. 2019 Transp. Res. A. 124 310-333

  8. ao, G.B. ; Sarsfield Cabral, J.A. Understanding attitudes towards public transport and private car: A qualitative study. 2007 Transp. Policy. 14 478-489
    Paper not yet in RePEc: Add citation now
  9. Bates, J. ; Polak, J. ; Jones, P. ; Cook, A. The valuation of reliability for personal travel. 2001 Transp. Res. E. 37 191-229
    Paper not yet in RePEc: Add citation now
  10. Bertini, R.L., El-geneidy, A.M., 2003. Using Archived Data to Generate Transit Performance Measures. 1841, 109–119.
    Paper not yet in RePEc: Add citation now
  11. Carrel, A. ; Mishalani, R.G. ; Sengupta, R. ; Walker, J.L. In pursuit of the happy transit rider: Dissecting satisfaction using daily surveys and tracking data. 2016 J. Intell. Transp. Syst. Technol. Plan. Oper.. 20 345-362
    Paper not yet in RePEc: Add citation now

  12. Chalak, A. ; Al-Naghi, H. ; Irani, A. ; Abou-Zeid, M. Commuters’ behavior towards upgraded bus services in greater beirut: Implications for greenhouse gas emissions, social welfare and transport policy. 2016 Transp. Res. A. 88 265-285

  13. Combs, T.S. ; Rodríguez, D.A. Joint impacts of bus rapid transit and urban form on vehicle ownership: New evidence from a quasi-longitudinal analysis in Bogotá, Colombia. 2014 Transp. Res. A. 69 272-285

  14. De Oña, J. The role of involvement with public transport in the relationship between service quality, satisfaction and behavioral intentions. 2020 Transp. Res. A. 142 296-318
    Paper not yet in RePEc: Add citation now
  15. De Oña, J. Understanding the mediator role of satisfaction in public transport: A cross-country analysis. 2021 Transp. Policy. 100 129-149
    Paper not yet in RePEc: Add citation now
  16. De Oña, J. ; De Oña, R. Quality of service in public transport based on customer satisfaction surveys: A review and assessment of methodological approaches. 2015 Transp. Sci.. 49 605-622
    Paper not yet in RePEc: Add citation now
  17. de Oña, J. ; de Oña, R. ; Diez-Mesa, F. ; Eboli, L. ; Mazzulla, G. A composite index for evaluating transit service quality across different user profiles. 2016 J. Public Transp.. 19 128-153
    Paper not yet in RePEc: Add citation now
  18. de Oña, J. ; de Oña, R. ; Eboli, L. ; Forciniti, C. ; Mazzulla, G. Transit passengers’ behavioural intentions: The influence of service quality and customer satisfaction. 2016 Transp. A Trans. Sci.. 12 385-412
    Paper not yet in RePEc: Add citation now

  19. De Oña, J. ; De Oña, R. ; Eboli, L. ; Mazzulla, G. Perceived service quality in bus transit service: A structural equation approach. 2013 Transp. Policy. 29 219-226

  20. de Oña, J. ; de Oña, R. ; López, G. Transit service quality analysis using cluster analysis and decision trees: A step forward to personalized marketing in public transportation. 2016 Transportation. 43 725-747
    Paper not yet in RePEc: Add citation now

  21. De Vos, J. ; Witlox, F. Travel satisfaction revisited. On the pivotal role of travel satisfaction in conceptualising a travel behaviour process. 2017 Transp. Res. A. 106 364-373

  22. Dell’Olio, L. ; Ibeas, A. ; Cecín, P. Modelling user perception of bus transit quality. 2010 Transp. Policy. 17 388-397

  23. Dell’Olio, L. ; Ibeas, A. ; Cecin, P. The quality of service desired by public transport users. 2011 Transp. Policy. 18 217-227

  24. Diana, M. Measuring the satisfaction of multimodal travelers for local transit services in different urban contexts. 2012 Transp. Res. A. 46 1-11
    Paper not yet in RePEc: Add citation now

  25. Dong, H. ; Ma, S. ; Jia, N. ; Tian, J. Understanding public transport satisfaction in post COVID-19 pandemic. 2021 Transp. Policy. 101 81-88

  26. Eboli, L. ; Mazzulla, G. A methodology for evaluating transit service quality based on subjective and objective measures from the passenger’s point of view. 2011 Transp. Policy. 18 172-181

  27. Eboli, L. ; Mazzulla, G. A new customer satisfaction index for evaluating transit service quality. 2009 J. Public Transp.. 12 21-37
    Paper not yet in RePEc: Add citation now

  28. Eboli, L. ; Mazzulla, G. Performance indicators for an objective measure of public transport service quality. 2012 Eur. Transp.. 1-21

  29. Eboli, L. ; Mazzulla, G. Service quality attributes affecting customer satisfaction for bus transit. 2007 J. Public Transp.. 10 21-34
    Paper not yet in RePEc: Add citation now

  30. Eboli, L. ; Mazzulla, G. Willingness-to-pay of public transport users for improvement in service quality. 2008 Eur. Transp.. 38 107-118

  31. Efthymiou, D. ; Antoniou, C. ; Tyrinopoulos, Y. ; Skaltsogianni, E. Factors affecting bus users’ satisfaction in times of economic crisis. 2018 Transp. Res. A. 114 3-12
    Paper not yet in RePEc: Add citation now
  32. El-Geneidy, A. ; Horning, J. ; Krizek, K.J. Using Archived ITS Data to Improve Transit Performance and Management. 2007 Minnesota Department of Transportation Research Services Section:
    Paper not yet in RePEc: Add citation now
  33. Ettema, D. ; Gärling, T. ; Eriksson, L. ; Friman, M. ; Olsson, L.E. ; Fujii, S. Satisfaction with travel and subjective well-being: Development and test of a measurement tool. 2011 Transp. Res. F. 14 167-175
    Paper not yet in RePEc: Add citation now
  34. Ettema, D. ; Timmermans, H. Costs of travel time uncertainty and benefits of travel time information: Conceptual model and numerical examples. 2006 Transp. Res. C. 14 335-350
    Paper not yet in RePEc: Add citation now
  35. Federal Transit Administration, D. A Handbook for Measuring Customer Satisfaction and Service Quality. 1999 National Academy Press: Washington, DC
    Paper not yet in RePEc: Add citation now
  36. Friedman, J.H. Greedy function approximation: A gradient boosting machine. 2001 Ann. Statist.. 29 1189-1232
    Paper not yet in RePEc: Add citation now
  37. Friman, M. ; Edvardsson, B. ; Gärling, T. Frequency of negative critical incidents and satisfaction with public transport services. I. 2001 J. Retail. Cons. Serv.. 8 95-104
    Paper not yet in RePEc: Add citation now
  38. Friman, M. ; Fellesson, M. Service supply and customer satisfaction in public transportation: The quality paradox. 2009 J. Public Transp.. 12 57-69
    Paper not yet in RePEc: Add citation now

  39. Friman, M. ; Fujii, S. ; Ettema, D. ; Gärling, T. ; Olsson, L.E. Psychometric analysis of the satisfaction with travel scale. 2013 Transp. Res. A. 48 132-145

  40. Fu, X. ; Juan, Z. Understanding public transit use behavior: Integration of the theory of planned behavior and the customer satisfaction theory. 2017 Transportation. 44 1021-1042

  41. Gao, K. ; Yang, Y. ; Qu, X. Examining nonlinear and interaction effects of multiple determinants on airline travel satisfaction. 2021 Transp. Res. D. 97 -
    Paper not yet in RePEc: Add citation now

  42. Gao, Y. ; Rasouli, S. ; Timmermans, H. ; Wang, Y. Trip stage satisfaction of public transport users: A reference-based model incorporating trip attributes, perceived service quality, psychological disposition and difference tolerance. 2018 Transp. Res. A. 118 759-775

  43. Glick, T.B. ; Feng, W. ; Bertini, R.L. ; Figliozzi, M.A. Exploring applications of second-generation archived transit data for estimating performance measures and arterial travel speeds. 2015 Transp. Res. Rec.. 2538 44-53
    Paper not yet in RePEc: Add citation now

  44. Hassan, M.N. ; Hawas, Y.E. ; Ahmed, K. A multi-dimensional framework for evaluating the transit service performance. 2013 Transp. Res. A. 50 47-61

  45. Hensher, D.A. ; Stopher, P. ; Bullock, P. Service quality - developing a service quality index in the provision of commercial bus contracts. 2003 Transp. Res. A. 37 499-517

  46. Hess, S. ; Bierlaire, M. ; Polak, J.W. Estimation of value of travel-time savings using mixed logit models. 2005 Transp. Res. A. 39 221-236

  47. Ingvardson, J.B. ; Nielsen, O.A. The relationship between norms, satisfaction and public transport use: A comparison across six European cities using structural equation modelling. 2019 Transp. Res. A. 126 37-57

  48. Jenelius, E. Public transport experienced service reliability: Integrating travel time and travel conditions. 2018 Transp. Res. A. 117 275-291

  49. Kim, J. ; Schmöcker, J.D. ; Nakamura, T. ; Uno, N. ; Iwamoto, T. Integrated impacts of public transport travel and travel satisfaction on quality of life of older people. 2020 Transp. Res. A. 138 15-27

  50. Lättman, K. ; Olsson, L.E. ; Friman, M. A new approach to accessibility – Examining perceived accessibility in contrast to objectively measured accessibility in daily travel. 2018 Res. Transp. Econ.. 69 501-511

  51. Le-Klähn, D.T. ; Michael Hall, C. ; Gerike, R. Analysis of visitor satisfaction with public transport in Munich. 2014 J. Public Transp.. 17 68-85
    Paper not yet in RePEc: Add citation now
  52. Leffler, D. ; Cats, O. ; Jenelius, E. ; Burghout, W. Real-time short-turning in high frequency bus services based on passenger cost. 2017 En : 5th IEEE International Conference on Models and Technologies for Intelligent Transportation Systems, MT-ITS 2017 - Proceedings. :
    Paper not yet in RePEc: Add citation now

  53. Lyons, G. ; Jain, J. ; Holley, D. The use of travel time by rail passengers in Great Britain. 2007 Transp. Res. A. 41 107-120

  54. Lyons, G. ; Urry, J. Travel time use in the information age. 2005 Transp. Res. A. 39 257-276

  55. Morfoulaki, M. ; Tyrinopoulos, Y. ; Aifadopoulou, G. Estimation of satisfied customers in public transport systems: A new methodological approach. 2010 J. Transp. Res. Forum. 46 63-72
    Paper not yet in RePEc: Add citation now
  56. Morton, C. ; Caulfield, B. ; Anable, J. Customer perceptions of quality of service in public transport: Evidence for bus transit in Scotland. 2016 Case Stud. Transp. Policy. 4 199-207
    Paper not yet in RePEc: Add citation now

  57. Mouwen, A. Drivers of customer satisfaction with public transport services. 2015 Transp. Res. A. 78 1-20

  58. Mouwen, A. ; Rietveld, P. Does competitive tendering improve customer satisfaction with public transport? A case study for the netherlands. 2013 Transp. Res. A. 51 29-45

  59. Nathanail, E. Measuring the quality of service for passengers on the hellenic railways. 2008 Transp. Res. A. 42 48-66

  60. Nguyen-Phuoc, D.Q. ; Currie, G. ; De Gruyter, C. ; Kim, I. ; Young, W. Modelling the net traffic congestion impact of bus operations in Melbourne. 2018 Transp. Res. A. 117 1-12

  61. Oliver, R.L. ; DeSARBO, W.S. Processing of the satisfaction response in consumption: A suggested framework and research propositions. 1989 J. Consumer Satisfaction, Dissatisfaction and Complaining Behavior. 2 1-16
    Paper not yet in RePEc: Add citation now
  62. Parasuraman, A. ; Zeithaml, V.A. ; Berry, L.L. A conceptual model of service quality and its implications for future research. 1985 J. Marketing. 49 -
    Paper not yet in RePEc: Add citation now
  63. Prioni, P. ; Hensher, D. Measuring service quality in scheduled bus services. 2001 J. Public Transp.. 3 51-74
    Paper not yet in RePEc: Add citation now

  64. Rojo, M. ; Gonzalo-Orden, H. ; Dell’Olio, L. ; Ibeas, a. Relationship between service quality and demand for inter-urban buses. 2012 Transp. Res. A. 46 1716-1729

  65. Shang, H.Y. ; Huang, H.J. ; Wu, W.X. Bus timetabling considering passenger satisfaction: An empirical study in Beijing. 2019 Comput. Ind. Eng.. 135 1155-1166
    Paper not yet in RePEc: Add citation now

  66. Shen, W. ; Xiao, W. ; Wang, X. Passenger satisfaction evaluation model for urban rail transit: A structural equation modeling based on partial least squares. 2016 Transp. Policy. 46 20-31

  67. Shijiazhuang Government, W. Optimize public transportation to facilitate travel experience of citizens. 2019 :
    Paper not yet in RePEc: Add citation now
  68. Shijiazhuang Statistics Bureau, W. Shijiazhuang Statistical Yearbook, 2019. 2019 China Statistics Press:
    Paper not yet in RePEc: Add citation now

  69. Soza-parra, J. ; Raveau, S. ; Carlos, J. ; Cats, O. The underlying effect of public transport reliability on users’ satisfaction. 2019 Transp. Res. A. 126 83-93

  70. Sukhov, A. ; Lättman, K. ; Olsson, L.E. ; Friman, M. ; Fujii, S. Assessing travel satisfaction in public transport: A configurational approach. 2021 Transp. Res. D. 93 -
    Paper not yet in RePEc: Add citation now
  71. Transportation Research Board, A. A Guidebook for Developing a Transit Performance-Measurement System. 2003 National Academy Press: Washington, DC
    Paper not yet in RePEc: Add citation now
  72. Transportation Research Board, A. A Handbook for Measuring Customer Satisfaction and Service Quality. 1999 National Academy Press: Washington, DC
    Paper not yet in RePEc: Add citation now
  73. Transportation Research Board, A. Transit Capacity and Quality of Service Manual. 2013 National Academy Press: Washington, DC
    Paper not yet in RePEc: Add citation now

  74. Tyrinopoulos, Y. ; Antoniou, C. Public transit user satisfaction: Variability and policy implications. 2008 Transp. Policy. 15 260-272

  75. van Lierop, D. ; El-Geneidy, A. Perceived reality customer perceptions and operational characteristics. 2017 Transp. Res. Rec. J. Transp. Res. Board. 2652 88-97
    Paper not yet in RePEc: Add citation now

  76. Wang, P.C. ; Hsu, Y.T. ; Hsu, C.W. Analysis of waiting time perception of bus passengers provided with mobile service. 2021 Transp. Res. A. 145 319-336

  77. Wardman, M. A review of British evidence on time and service quality valuations. 2001 Transp. Res. E. 37 107-128
    Paper not yet in RePEc: Add citation now
  78. Wardman, M. The value of travel time: A review of British evidence. 1998 J. Transp. Econom. Policy. 32 285-316
    Paper not yet in RePEc: Add citation now
  79. Yaya, L.H.P. ; Fortià, M.F. ; Canals, C.S. ; Marimon, F. Service quality assessment of public transport and the implication role of demographic characteristics. 2015 Public Transp.. 7 409-428
    Paper not yet in RePEc: Add citation now

  80. Zhang, C. ; Juan, Z. ; Luo, Q. ; Xiao, G. Performance evaluation of public transit systems using a combined evaluation method. 2016 Transp. Policy. 45 156-167

  81. Zhang, C. ; Liu, C. ; Zhang, X. ; Almpanidis, G. An up-to-date comparison of state-of-the-art classification algorithms. 2017 Expert Syst. Appl.. 82 128-150
    Paper not yet in RePEc: Add citation now

  82. Zhang, C. ; Liu, Y. ; Lu, W. ; Xiao, G. Evaluating passenger satisfaction index based on PLS-SEM model: Evidence from Chinese public transport service. 2019 Transp. Res. A. 120 149-164

  83. Zhang, K. ; Zhou, K. ; Zhang, F. Evaluating bus transit performance of chinese cities: Developing an overall bus comfort model. 2014 Transp. Res. A. 69 105-112

  84. Zhang, W. ; Zhao, Y. ; (Jason) Cao, X. ; Lu, D. ; Chai, Y. Nonlinear effect of accessibility on car ownership in Beijing: Pedestrian-scale neighborhood planning. 2020 Transp. Res. D. 86 -
    Paper not yet in RePEc: Add citation now

Cocites

Documents in RePEc which have cited the same bibliography

  1. The role of household demographic factors in shaping transportation spending in Turkey. (2022). Yen, Steven T ; Urak, Faruk ; Coruh, Emine ; Bilgic, Abdulbaki.
    In: Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development.
    RePEc:spr:endesu:v:24:y:2022:i:3:d:10.1007_s10668-021-01575-x.

    Full description at Econpapers || Download paper

  2. Do frequent satisfying trips by public transport impact its intended use in later life?. (2022). Cao, Mengqiu ; Letarte, Laurence ; de Vos, Jonas ; Owen, E.
    In: Transportation.
    RePEc:kap:transp:v:49:y:2022:i:4:d:10.1007_s11116-021-10209-0.

    Full description at Econpapers || Download paper

  3. Service quality, satisfaction and behavioral intentions towards public transport from the point of view of private vehicle users. (2022). de Oa, Juan.
    In: Transportation.
    RePEc:kap:transp:v:49:y:2022:i:1:d:10.1007_s11116-021-10175-7.

    Full description at Econpapers || Download paper

  4. Perceptions of Parents of the Quality of the Public Transport Services Used by Children to Commute to School. (2022). Ratanavaraha, Vatanavongs ; Champahom, Thanapong ; Janhuaton, Thananya ; Nanthawong, Supanida ; Jomnonkwao, Sajjakaj ; Jongkol, Pornsiri ; Banyong, Chinnakrit.
    In: Sustainability.
    RePEc:gam:jsusta:v:14:y:2022:i:20:p:13005-:d:939256.

    Full description at Econpapers || Download paper

  5. Working from home in Australia in 2020: Positives, negatives and the potential for future benefits to transport and society. (2022). Hensher, David ; Beck, Matthew J.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:158:y:2022:i:c:p:271-284.

    Full description at Econpapers || Download paper

  6. A Preliminary Analysis on Gender Aspects in Transport Systems and Mobility Services: Presentation of a Survey Design. (2021). Kalakou, Sofia ; Pirra, Miriam ; Costa, Mariana ; Diana, Marco ; Carboni, Angela ; Lynce, Ana Rita.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:5:p:2676-:d:509121.

    Full description at Econpapers || Download paper

  7. The Effects of On- and Before- Journey Advantages Using Ride-Sourcing in Indonesia. (2021). Joewono, Tri Basuki ; Rizki, Muhamad ; Prasetyanto, Dwi ; Endrayana, Dimas Bayu.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:19:p:11117-:d:651775.

    Full description at Econpapers || Download paper

  8. Public Transport Use and Satisfaction by International Students and Researchers. (2021). Nielsen, Otto Anker ; Monteiro, Mayara Moraes ; de Sousa, Jorge Pinho ; de Abreu, Joo ; Ingvardson, Jesper Blafoss.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:15:p:8417-:d:603135.

    Full description at Econpapers || Download paper

  9. How does private vehicle users perceive the public transport service quality in large metropolitan areas? A European comparison. (2021). de Oa, Rocio ; Estevez, Esperanza.
    In: Transport Policy.
    RePEc:eee:trapol:v:112:y:2021:i:c:p:173-188.

    Full description at Econpapers || Download paper

  10. Car users’ attitudes towards an enhanced bus system to mitigate urban congestion in a developing country. (2021). Ahouagi, David Jose ; Rivera-Gonzalez, Carlos.
    In: Transport Policy.
    RePEc:eee:trapol:v:110:y:2021:i:c:p:452-464.

    Full description at Econpapers || Download paper

  11. Understanding the mediator role of satisfaction in public transport: A cross-country analysis. (2021). de Oa, Juan.
    In: Transport Policy.
    RePEc:eee:trapol:v:100:y:2021:i:c:p:129-149.

    Full description at Econpapers || Download paper

  12. Heterogeneity in Activity-travel Patterns of Public Transit Users: An Application of Latent Class Analysis. (2021). Rafiq, Rezwana ; McNally, Michael G.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:152:y:2021:i:c:p:1-18.

    Full description at Econpapers || Download paper

  13. Navigability assessment of large-scale redesigns in nine public transport networks: Open timetable data approach. (2021). Kujala, Rainer ; Mladenovi, Milo N ; Saramaki, Jari ; Weckstrom, Christoffer.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:147:y:2021:i:c:p:212-229.

    Full description at Econpapers || Download paper

  14. Heterogeneity in passenger satisfaction with air-rail integration services: Results of a finite mixture partial least squares model. (2021). Yuan, Yalong ; Ruan, Xinpei ; Feng, Tao ; Rasouli, Soora ; Yang, Min.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:147:y:2021:i:c:p:133-158.

    Full description at Econpapers || Download paper

  15. Public transport competitiveness vs. the car: Impact of relative journey time and service attributes. (2021). Fearnley, N ; Aarhaug, J ; Lunke, Erik B.
    In: Research in Transportation Economics.
    RePEc:eee:retrec:v:90:y:2021:i:c:s0739885921000706.

    Full description at Econpapers || Download paper

  16. Predicting transit mode choice of New Jersey workers commuting to New York City from a stated preference survey. (2021). Carnegie, Jon ; Deka, Devajyoti.
    In: Journal of Transport Geography.
    RePEc:eee:jotrge:v:91:y:2021:i:c:s0966692321000181.

    Full description at Econpapers || Download paper

  17. Determinants of holistic passenger experience in public transportation: Scale development and validation. (2021). Ittamalla, Rajesh ; Srinivas, Daruri Venkata.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921001302.

    Full description at Econpapers || Download paper

  18. Customer satisfaction in urban rail: a study on transferability of structural equation models. (2020). Habibian, Meeghat ; Mesbah, Mahmoud ; Soltanpour, Amirali.
    In: Public Transport.
    RePEc:spr:pubtra:v:12:y:2020:i:1:d:10.1007_s12469-019-00223-y.

    Full description at Econpapers || Download paper

  19. Do motorcycle-based ride-hailing apps threaten bus ridership? A hybrid choice modeling approach with latent variables. (2020). Joewono, Tri Basuki ; Belgiawan, Prawira Fajarindra ; Irawan, Muhammad Zudhy.
    In: Public Transport.
    RePEc:spr:pubtra:v:12:y:2020:i:1:d:10.1007_s12469-019-00217-w.

    Full description at Econpapers || Download paper

  20. Modelling user satisfaction in public transport systems considering missing information. (2020). Dellolio, Luigi ; Echaniz, Eneko ; Ho, Chinh ; Rodriguez, Andres.
    In: Transportation.
    RePEc:kap:transp:v:47:y:2020:i:6:d:10.1007_s11116-019-09996-4.

    Full description at Econpapers || Download paper

  21. Prevalence of alternative processing rules in the formation of daily travel satisfaction in the context multi-trip, multi-stage, multi-attribute travel experiences. (2020). Wang, Yuanqing ; Gao, Yanan ; Rasouli, Soora ; Timmermans, Harry.
    In: Transportation.
    RePEc:kap:transp:v:47:y:2020:i:3:d:10.1007_s11116-018-9941-0.

    Full description at Econpapers || Download paper

  22. Understanding the Transit Market: A Persona-Based Approach for Preferences Quantification. (2020). Mohamed, Moataz ; Eldeeb, Gamal.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2020:i:9:p:3863-:d:355838.

    Full description at Econpapers || Download paper

  23. Understanding Public Transport Ridership in Developing Countries to Promote Sustainable Urban Mobility: A Case Study of Mexicali, Mexico. (2020). Garcia, Leonel ; Calderon-Ramirez, Julio ; Gutierrez-Moreno, Jose Manuel ; Sanchez-Atondo, Alejandro ; Mungaray-Moctezuma, Alejandro.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2020:i:8:p:3266-:d:346750.

    Full description at Econpapers || Download paper

  24. The Usage of Public Transport and Impact of Satisfaction in the European Union. (2020). Dagilit, Renata ; Liobikien, Genovait ; Minelgait, Audron.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2020:i:21:p:9154-:d:439558.

    Full description at Econpapers || Download paper

  25. First Train Timetabling for Urban Rail Transit Networks with Maximum Passenger Transfer Satisfaction. (2020). Li, Xuan ; Ye, Xiaofei ; Yamamoto, Toshiyuki ; Yan, Tao ; Lu, Lili.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2020:i:10:p:4166-:d:360446.

    Full description at Econpapers || Download paper

  26. Influence mechanism of the corporate image on passenger satisfaction with public transport in China. (2020). Hu, Yuting ; Lu, Weite ; Li, Hongwei ; Zhang, Chunqin ; Ni, Anning.
    In: Transport Policy.
    RePEc:eee:trapol:v:94:y:2020:i:c:p:54-65.

    Full description at Econpapers || Download paper

  27. Interrelationships among service quality factors of Metro Rail Transit System: An integrated Bayesian networks and PLS-SEM approach. (2020). Parida, Manoranjan ; Mandhani, Jyoti ; Nayak, Jogendra Kumar.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:140:y:2020:i:c:p:320-336.

    Full description at Econpapers || Download paper

  28. Determinants of intention-to-use first-/last-mile automated bus service. (2020). Susilo, Yusak O ; Wong, Yiik Diew ; Esther, Pei Nen.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:139:y:2020:i:c:p:350-375.

    Full description at Econpapers || Download paper

  29. Quantifying preference heterogeneity in transit service desired quality using a latent class choice model. (2020). Mohamed, Moataz ; Eldeeb, Gamal.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:139:y:2020:i:c:p:119-133.

    Full description at Econpapers || Download paper

  30. Stress perceived by foreigners that use public transportation in Bogotá (Colombia). (2020). Luna-Cortes, Gonzalo.
    In: Research in Transportation Economics.
    RePEc:eee:retrec:v:80:y:2020:i:c:s0739885919303385.

    Full description at Econpapers || Download paper

  31. Assessing the socio-demographic, technical, economic and behavioral factors of Nordic electric vehicle adoption and the influence of vehicle-to-grid preferences. (2020). Noel, Lance ; Kester, Johannes ; de Rubens, Gerardo Zarazua ; Chen, Chien-Fei ; Sovacool, Benjamin K.
    In: Renewable and Sustainable Energy Reviews.
    RePEc:eee:rensus:v:121:y:2020:i:c:s1364032119308974.

    Full description at Econpapers || Download paper

  32. The relationship between overall happiness and perceived transportation services relative to other individual and environmental variables. (2020). Gim, Taehyoung Tommy.
    In: Growth and Change.
    RePEc:bla:growch:v:51:y:2020:i:2:p:712-733.

    Full description at Econpapers || Download paper

  33. An analysis of passengers’ ride needs of urban rail transit services: application of quality function deployment. (2019). Tsui, Kwok L ; Chin, Kwai-Sang ; Chan, Candace.
    In: International Journal of Quality Innovation.
    RePEc:spr:ijoqin:v:5:y:2019:i:1:d:10.1186_s40887-019-0033-9.

    Full description at Econpapers || Download paper

  34. How does travel satisfaction sum up? An exploratory analysis in decomposing the door-to-door experience for multimodal trips. (2019). Susilo, Yusak O ; Abenoza, Roberto F ; Cats, Oded.
    In: Transportation.
    RePEc:kap:transp:v:46:y:2019:i:5:d:10.1007_s11116-018-9860-0.

    Full description at Econpapers || Download paper

  35. Comparing Transport Quality Perception among Different Travellers in European Cities through Co-Cluster Analysis. (2019). Pensa, Ruggero G ; Pirra, Miriam.
    In: Sustainability.
    RePEc:gam:jsusta:v:11:y:2019:i:24:p:7159-:d:297835.

    Full description at Econpapers || Download paper

  36. Intra-Urban Spatial Disparities in User Satisfaction with Public Transport Services. (2019). Nogues, Soledad ; Cordera, Ruben ; Dellolio, Luigi ; Gonzalez-Gonzalez, Esther.
    In: Sustainability.
    RePEc:gam:jsusta:v:11:y:2019:i:20:p:5829-:d:278625.

    Full description at Econpapers || Download paper

  37. Passengers’ Demand Characteristics Experimental Analysis of EMU Trains with Sleeping Cars in Northwest China. (2019). Zhang, Yuzhao ; Cai, Wenjuan ; Wang, Jianqiang.
    In: Sustainability.
    RePEc:gam:jsusta:v:11:y:2019:i:19:p:5338-:d:271307.

    Full description at Econpapers || Download paper

  38. Exploring impacts of the built environment on transit travel: Distance, time and mode choice, for urban villages in Shenzhen, China. (2019). Yu, LE ; Xie, Binglei.
    In: Transportation Research Part E: Logistics and Transportation Review.
    RePEc:eee:transe:v:132:y:2019:i:c:p:57-71.

    Full description at Econpapers || Download paper

  39. Comparing best-worst and ordered logit approaches for user satisfaction in transit services. (2019). Dell'Olio, Luigi ; Echaniz, Eneko ; Ho, Chinh Q ; Rodriguez, Andres.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:130:y:2019:i:c:p:752-769.

    Full description at Econpapers || Download paper

  40. The underlying effect of public transport reliability on users’ satisfaction. (2019). Raveau, Sebastian ; Cats, Oded ; Muoz, Juan Carlos ; Soza-Parra, Jaime.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:126:y:2019:i:c:p:83-93.

    Full description at Econpapers || Download paper

  41. What is the role of weather, built-environment and accessibility geographical characteristics in influencing travelers’ experience?. (2019). Susilo, Yusak O ; Abenoza, Roberto F ; Cats, Oded ; Liu, Chengxi.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:122:y:2019:i:c:p:34-50.

    Full description at Econpapers || Download paper

  42. Income, political affiliation, urbanism and geography in stated preferences for electric vehicles (EVs) and vehicle-to-grid (V2G) technologies in Northern Europe. (2019). Noel, Lance ; Kester, Johannes ; de Rubens, Gerardo Zarazua ; Sovacool, Benjamin K.
    In: Journal of Transport Geography.
    RePEc:eee:jotrge:v:78:y:2019:i:c:p:214-229.

    Full description at Econpapers || Download paper

  43. Satisfaction with crowding in public transport. (2018). Borjesson, Maria ; Rubensson, Isak.
    In: Working papers in Transport Economics.
    RePEc:hhs:ctswps:2018_006.

    Full description at Econpapers || Download paper

  44. How does the Built Environment Influence Public Transit Choice in Urban Villages in China?. (2018). Yu, LE ; Xie, Binglei.
    In: Sustainability.
    RePEc:gam:jsusta:v:11:y:2018:i:1:p:148-:d:193710.

    Full description at Econpapers || Download paper

  45. Passengers subjective traffic safety, in-vehicle security and emergency management in the driverless shuttle bus in Finland. (2018). Salonen, Arto O.
    In: Transport Policy.
    RePEc:eee:trapol:v:61:y:2018:i:c:p:106-110.

    Full description at Econpapers || Download paper

  46. Trip stage satisfaction of public transport users: A reference-based model incorporating trip attributes, perceived service quality, psychological disposition and difference tolerance. (2018). Wang, Yuanqing ; Gao, Yanan ; Rasouli, Soora ; Timmermans, Harry.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:118:y:2018:i:c:p:759-775.

    Full description at Econpapers || Download paper

  47. Where is the happy transit rider? Evaluating satisfaction with regional rail service using a spatial segmentation approach. (2018). Grise, Emily ; El-Geneidy, Ahmed.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:114:y:2018:i:pa:p:84-96.

    Full description at Econpapers || Download paper

  48. Spatial variation of the perceived transit service quality at rail stations. (2018). Eboli, Laura ; Mazzulla, Gabriella ; Forciniti, Carmen.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:114:y:2018:i:pa:p:67-83.

    Full description at Econpapers || Download paper

  49. Do accessibility, vulnerability, opportunity, and travel characteristics have uniform impacts on the traveler’s experience?. (2018). Susilo, Yusak O ; Abenoza, Roberto F ; Ettema, Dick F.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:114:y:2018:i:pa:p:38-51.

    Full description at Econpapers || Download paper

  50. How does a static measure influence passengers’ boarding behaviors and bus dwell time? Simulated evidence from Nanjing bus stations. (2018). Ji, Yanjie ; Ma, Xinwei ; Zhang, Ruochen ; Gao, Liangpeng ; Chen, Dandan.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:110:y:2018:i:c:p:13-25.

    Full description at Econpapers || Download paper

Coauthors

Authors registered in RePEc who have wrote about the same topic

Report date: 2025-09-29 23:22:19 || Missing content? Let us know

CitEc is a RePEc service, providing citation data for Economics since 2001. Last updated August, 3 2024. Contact: Jose Manuel Barrueco.