- Bank for International Settlements, Basel Committee on Banking Supervision. February 2003. Sound Practices for the Management and Supervision of Operational Risk. Basel Committee Publications No. 96.
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- Bank for International Settlements, Basel Committee on Banking Supervision. September 2001. Regulatory Treatment of Operational Risk. Working Paper, Appendix A.
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- Board of Governors of the Federal Reserve System, Division of Banking Supervision and Regulation. April 2001. Identity Theft and Pretext Calling. Supervisory Policy Working Paper 01-11.
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- Board of Governors of the Federal Reserve System, Division of Banking Supervision and Regulation. February 2000. Outsourcing of Information and Transaction Processing. Supervisory Letter 00-04.
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- Board of Governors of the Federal Reserve System, Division of Banking Supervision and Regulation. September 1995. Inspections of Management Information Systems. Supervisory Letter 95-45.
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- Board of Governors of the Federal Reserve System, Division of Banking Supervision and Regulations. May 2001. Standards for Safeguarding Customer Information. Supervisory Letter 01-15.
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Bradford, Terri, Matt Davies and Stuart E. Winer. December 2002. Nonbanks in the Payments System. Federal Reserve Bank of Kansas City Working Paper Series (WP02-02).
- CERT Centers Software Engineering Institute. August 2002. Cyber Security Threats to the Financial Industry. FFIEC Presentation.
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Chakravorti, Sujit and Emery Kobor. 2002. Why Invest in Payment Innovations? Federal Reserve Bank of Chicago Working Paper.
- Consumer Sentinel. January 2003. Internet Related Fraud Complaints. Federal Trade Commission Report.
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- ERisk Report. October 2002. What Your Board Needs to Know About Risk. Vol. 1, No. 10.
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Gerdes, Geoffrey R. and Jack K. Walton II. August 2002. The Use of Checks and Other Noncash Payment Instruments in the United States. Federal Reserve Bulletin, Vol. 88, No. 8.
- Gillis, M. Arthur. December 2002. Should You Outsource? It Depends. American Banker.
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- Givens, Beth. July 2000. Identity Theft: How It Happens, Its Impact on Victims and Legislative Solutions. Written testimony for U.S. Senate Judiciary Subcommittee on Technology, Terrorism, and Government Information. Privacy Rights Clearinghouse. www.privacyrights.org/ar/id_theft.htm.
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- Global Payments. 2003. The Payments Puzzle, Putting the Pieces Together. Boston Consulting Group.
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- Group of 10. January 2001. Report on Consolidation in the Financial Sector.
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McAndrews, James J. July 1999. E-Money and Payment System Risks. Contemporary Economic Policy, Vol. 17, No. 3, Pages 348-357.
- Raft International PLC. June 2002. Emerging Trends in Operational Risk Within the Financial Services Industry. http://www.raftinternational.com/products/oprisk/oprisk.htm.
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- References - continued Celent. March 2003. Banks Payments-Driven Revenues: Why Banks Need Payments Czars. http://www.celent.net/Press Releases/20030227/PaymentsEmail.html.
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- References - continued Jameson, Rob, August 2002. Case Study: US Savings & Loan Crisis ERisk. www.erisk.com Ledford, Steve. August 2002. E-Commerce Issues Within the Ever Changing Landscape. The Global Concepts Internet Forum. www.global-concepts.com/.
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Rice, Tara and Kristin Stanton. 2003. Estimating the Volume of Payments-Driven Revenues. Federal Reserve Bank of Chicago Working Paper.
Roberds, William. 1998. The Impact of Fraud on New Methods of Retail Payments. Federal Reserve Bank of Atlanta Economic Review (First Quarter, 1998), Pages 42-52.
- U.S. Department of Justice. February 2003. FBI Dismantles Fraud and Money Laundering Ring Exceeding 4 Million in Five States. FBI National Press Office.
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- U.S. General Accounting Office. March 2002. Identity Theft: Prevalence and Cost Appear to be Growing. Report to Congressional Requestors (GAO-02-363), Pg. 43.
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- USA Today. February 2003. PNC Cancels Check Cards Following Hacker Incident. Associated Press.
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