1. Performance Analysis for Predictive Voltage Stability Monitoring Using Enhanced Adaptive Neuro-Fuzzy Expert System. (2024). Krishnamurthy, Senthil ; Adewuyi, Oludamilare Bode.
   In: Mathematics.
   RePEc:gam:jmathe:v:12:y:2024:i:19:p:3008-:d:1486740.

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2. First-Order Sparse TSK Nonstationary Fuzzy Neural Network Based on the Mean Shift Algorithm and the Group Lasso Regularization. (2023). Shi, Zhanglei ; Gong, Xiaoling ; Ablameyko, Sergey V ; Zhang, Kai ; Wang, Jian ; El-Alfy, El-Sayed M.
   In: Mathematics.
   RePEc:gam:jmathe:v:12:y:2023:i:1:p:120-:d:1310246.

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1. Making the right call: the heterogeneous effects of individual performance pay on productivity. (2025). Sauermann, Jan ; Clemens, Marco.
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2. Making the right call: The heterogeneous effects of individual performance pay on productivity. (2025). Sauermann, Jan ; Clemens, Marco.
   In: Labour Economics.
   RePEc:eee:labeco:v:94:y:2025:i:c:s0927537125000211.

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3. An algorithmic marketing approach to analyzing consumer well-being: Incorporating psychological factors in customer loyalty. (2025). Tsubaki, Michiko ; Zhao, YU.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:84:y:2025:i:c:s0969698925000177.

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4. Value co-creation in tourism live shopping. (2025). Prebensen, Nina Katrine ; Zhang, Yaozhi.
   In: Journal of Business Research.
   RePEc:eee:jbrese:v:186:y:2025:i:c:s0148296324004685.

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5. Farmer–buyer relationships and sustainable agricultural practices in the food supply chain: The case of vegetables in Chile. (2024). Materia, Valentina C ; Bijman, Jos ; Trienekens, Jacques ; Benitezaltuna, Francisco ; Gaitancremaschi, Daniel.
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6. Consolidating the theoretical foundations of digital human resource management acceptance and use research: a meta-analytic validation of UTAUT. (2024). Theres, Christian ; Strohmeier, Stefan.
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   RePEc:spr:manrev:v:74:y:2024:i:4:d:10.1007_s11301-023-00367-z.

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7. Weathering the crash: Do customer-company relationships pay off during economic crises?. (2024). Sharma, Udit ; Morgeson, Forrest V ; Tomas, G ; Ruvio, Ayalla ; Pansari, Anita ; Wu, Xiaoxu.
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8. Providing organizations with a validated instrument for an Enterprise Service Management capability. (2024). Goscinska, Daria ; Winkler, Till J.
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9. Customer satisfaction in the pet food subscription-based online services. (2024). Ramos, Ricardo F ; Oliveira, Pedro Miguel ; Lima, Diogo.
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10. Does culture matter? Corporate reputation and sustainable satisfaction in the Chinese and German banking sector. (2024). Liu, Yide ; Damberg, Svenja ; Ringle, Christian M.
    In: Journal of Marketing Analytics.
    RePEc:pal:jmarka:v:12:y:2024:i:1:d:10.1057_s41270-023-00259-x.

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11. The Strategic Impact of Service Quality and Environmental Sustainability on Financial Performance: A Case Study of 5-Star Hotels in Athens. (2024). Kalantonis, Petros ; Papagrigoriou, Aristidis ; Stavropoulos, Angelos-Stavros ; Skordoulis, Michalis.
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12. Freight forwarder satisfaction, airport customer loyalty, and competitiveness. (2024). Ojha, Divesh ; Almofeez, Sarah ; Patel, Pankaj C ; Blankson, Charles ; Struckell, Elisabeth M.
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13. Technological transformation: The importance of E-WOM and perceived privacy in the context of opinion platforms. (2024). Gelashvili, Vera ; Dematos, Nelson ; de Brito, Marisol ; Martinez-Navalon, Juan Gabriel.
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14. Understanding the link between net promoter score and e-WOM behaviour on social media: The role of national culture. (2024). Abdelmoety, Ziad Hassan ; Eid, Riyad ; Daher, Maya Mostafa ; Agag, Gomaa ; Durrani, Baseer Ali.
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15. Integrating Brand Gestalt and Customer Loyalty in Telecommunication Sector: The Mediating Role of Customer Satisfaction. (2024). Walean, Ronny H ; Mandagi, Deske ; Pongoh, Helena.
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16. Fragen oder Zuhören? Ein Vergleich von Kundenbefragungen und User Generated Content. (2023). Oetzel, Sebastian ; Graf, Denise.
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17. The future of artificial intelligence and robotics in the retail and service sector: Sketching the field of consumer-robot-experiences. (2023). Noble, Stephanie M ; Mende, Martin.
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18. The Journal of the Academy of Marketing Science at 50: A historical analysis. (2023). Marti-Parreo, Jose ; Bonetti, Francesca ; Calma, Angelito ; Borah, Abhishek.
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19. Talent management in marketing: A framework and agenda for future research. (2023). Sarin, Shikhar ; Kirilova, Georgia ; Malek, Stacey L.
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20. Customer satisfaction, loyalty behaviors, and firm financial performance: what 40 years of research tells us. (2023). Bosukonda, Narendra ; Shaik, Muzeeb ; Blut, Markus ; Han, Kyuhong ; Frennea, Carly ; Mittal, Vikas ; Sridhar, Shrihari.
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21. Discovering the Sustainable Innovation Service Process of Organizational Environment, Information Sharing and Satisfaction: The Moderating Roles of Pressure. (2023). Ng, Yen-Ling ; Mamengko, Rullyana Puspitaningrum ; La, Quoc Phong ; Liu, Chih-Hsing.
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22. Industrial Application of the ANFIS Algorithm—Customer Satisfaction Assessment in the Dairy Industry. (2023). Ljepava, Nikolina ; Jovanovi, Aleksandar ; Aleksi, Aleksandar.
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23. Skills training and business outcomes: Experimental evidence from Liberia. (2023). Dammert, Ana ; Nansamba, Aisha.
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24. Corporate giving and its impact on consumer evaluations: A meta-analysis. (2023). Saha, Sajeeb ; Akhlaghpour, Saeed ; Pappu, Ravi ; Ranjan, Kumar Rakesh.
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25. The Drucker intangibles measurement system: An academic perspective. (2023). Ghanbarpour, Tohid ; Crosby, Lawrence A.
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26. The role of technology innovation, customer retention and business continuity on firm performance after post-pandemic era in China’s SMEs. (2023). Mousa, Saeed ; Reyes, Johanna Rosali ; Alzoubi, Haitham M ; Li, Biao ; Ali, Anis ; Hoang, Anh Duong.
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27. The use of Net Promoter Score (NPS) to predict sales growth: insights from an empirical investigation. (2022). Baehre, Sven ; Lee, Nick ; Odwyer, Michele ; Omalley, Lisa.
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28. Mediating Role of Perceived Health Risk on Customer Experience and Customer Satisfaction: Evidence from the Airline Industry in India During COVID-19. (2022). Girija, Smitha ; Merugu, Pratima ; Sharma, Devika Rani.
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29. What’s important for relationship management? The mediating roles of relational trust and satisfaction for loyalty of cooperative banks’ customers. (2022). Damberg, Svenja ; Schwaiger, Manfred ; Ringle, Christian M.
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30. Customer satisfaction and international business: A multidisciplinary review and avenues for research. (2022). Sharma, Udit ; Tomas, G ; Morgeson, Forrest V ; Fornell, Claes.
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31. A Study of Cooperation Between Suppliers and E-Commerce Platforms Based on Biform Game. (2022). Kumar, Pushpender ; Mokha, Anupreet Kaur.
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32. Augmented reality generalizations: A meta-analytical review on consumer-related outcomes and the mediating role of hedonic and utilitarian values. (2022). Vieira, Valter Afonso ; Agnihotri, Raj ; Rafael, Diego Nogueira.
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33. Customer mindset metrics: A systematic evaluation of the net promoter score (NPS) vs. alternative calculation methods. (2022). Story, Vicky M ; Baehre, Sven ; O'Dwyer, Michele ; O'Malley, Lisa.
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34. How do corporate social responsibility (CSR) and innovativeness increase financial gains? A customer perspective analysis. (2022). Ghanbarpour, Tohid ; Gustafsson, Anders.
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35. It pays to pay attention: How firms and competitors marketing levers affect investor attention and firm value. (2022). Tellis, Gerard J ; Bahadir, Cem S ; Colicev, Anatoli ; Borah, Abhishek.
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36. From franchisee experience to customer experience: their effects on franchisee performance. (2021). Kim, Stephen K ; Gill, Pushpinder.
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37. Combined Effects of Drivers and Impact of Customer Satisfaction on Brand Loyalty: The Contingent Effect of Social Trust. (2021). Jian, Wang ; Zuo, Siming ; Javed, Sara ; Zhu, Mingxia ; Rashidin, Md Salamun ; Xu, Zhexiao.
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38. Examining the relationship between customer bonding, customer participation, and customer satisfaction. (2021). Yi, Ho-Taek ; Boateng, Henry ; Amenuvor, Fortune Edem ; Yeo, Chankoo.
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39. The complex firm financial effects of customer satisfaction improvements. (2021). Guenther, Peter.
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40. Why systematic review papers and meta-analyses matter: an introduction to the special issue on generalizations in marketing. (2020). Houston, Mark B ; Hulland, John.
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41. DETERMINANTS OF CUSTOMER LOYALTY TO MOBILE PHONE BRANDS. (2020). Adekunle, Simon Ayo ; Odia, Edith Onowe.
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42. Does the Effect of Customer Experience on Customer Satisfaction Create a Sustainable Competitive Advantage? A Comparative Study of Different Shopping Situations. (2020). Pei, Xue-Liang ; Zhou, Wen-Xin ; Wu, Tung-Ju ; Yeh, Shang-Pao ; Guo, Jia-Ning.
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