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Customer Poaching with Retention Strategies. (2013). Esteves, Rosa.
In: NIPE Working Papers.
RePEc:nip:nipewp:02/2013.

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  1. Elasticity of demand and behaviour-based price discrimination. (2014). Reggiani, Carlo ; Esteves, Rosa.
    In: International Journal of Industrial Organization.
    RePEc:eee:indorg:v:32:y:2014:i:c:p:46-56.

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References

References cited by this document

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  7. Corts, K. (1998), Third-Degree Price Discrimination in Oligopoly: All-Out Competition and Strategic Commitment, RAND Journal of Economics 29, 306-323.

  8. Esteves, R.B. (2009a), Customer Poaching and Advertising, Journal of Industrial Economics 57, 112-146.

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  14. Gehrig, T., and Stenbacka, R. (2004), Differentiation-Induced Switching Costs and Poaching, Journal of Economics and Management Strategy 13, 635-655.

  15. Gehrig, T., Shy, O and Stenbacka, R. (2012), A Welfare Evaluation of History-Based Price Discrimination, Journal of Industry, Competition and Trade 12, 373-393.

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  17. Ghose, A. and K-W. Huang (2006), Personalized Pricing and Quality Design, Unpublished manuscript.
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  18. Ofgem (2008), Energy Supply Probe - Initial Findings Report (Ref: 140/08, 6 October 2008), available for download at: http://www.ofgem.gov.uk/Markets/RetMkts/ensuppro/Pages/Energysupplyprob Ofcom (2010), Strategic Review of Consumer Switching, available for download at:http://stakeholders.ofco switching/summary/switching.pdf.
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  22. Stole, L. (2007), Price Discrimination in Competitive Environments, In Armstrong, M. and R. Porter (eds.), The Handbook of Industrial Organization 3, Amsterdam: North-Holland.
    Paper not yet in RePEc: Add citation now
  23. Taylor, C. (2003), Supplier Surfing: Competition and Consumer Behaviour in Subscription Markets, RAND Journal of Economics 34, 223-246.
    Paper not yet in RePEc: Add citation now
  24. Villas-Boas, M. (1999), Dynamic Competition with Customer Recognition, RAND Journal of Economics 30, 604-631.

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