create a website

Broadband Services Quality of Experience on Public Higher Educational Institution Users: A Research Direction. (2024). Azim, Mohd Shahid ; Zharif, Muhammad Khairul ; Wahab, Muhammad Zarunnaim ; Sobry, Suheil Che ; Muhammad, Mohd Hilal ; Islam, Muhammad Saiful ; Manshor, Ruzita.
In: Information Management and Business Review.
RePEc:rnd:arimbr:v:16:y:2024:i:3:p:872-879.

Full description at Econpapers || Download paper

Cited: 0

Citations received by this document

Cites: 32

References cited by this document

Cocites: 22

Documents which have cited the same bibliography

Coauthors: 0

Authors who have wrote about the same topic

Citations

Citations received by this document

    This document has not been cited yet.

References

References cited by this document

  1. Ahmad, N., Wahab, A., Schormans, J., & Arnab, A. A. (2023). Significance of Cross-Correlated QoS Configurations for Validating the Subjective and Objective QoE of Cloud Gaming. Future Internet, 15(2), 64. https://doi.org/10.3390/fi15020064 Alexei, A. (2021). Cyber Security Strategies for Higher Education Institutions. Journal of Engineering Science, XXVIII, 74–92.
    Paper not yet in RePEc: Add citation now
  2. Al-Fraihat, D., Joy, M., Masa’deh, R., & Sinclair, J. (2020). Evaluating E-learning systems success: An empirical study. Computers in Human Behavior, 102, 67–86.
    Paper not yet in RePEc: Add citation now
  3. Ali, M. N. M., Zainodin, W. H. W., & Mahamad, T. E. T. (2024). The Challenges of Digital Inequalities in Online and Remote Learning on B40 Students During the Covid-19 Pandemic and Beyond, Journal of Media and Information Warfare, 17(1), 1-17.
    Paper not yet in RePEc: Add citation now
  4. Asio, J. M. R., Gadia, E., Abarintos, E., Paguio, D., & Balce, M. (2021). Internet Connection and Learning Device Availability of College Students: Basis for Institutionalizing Flexible Learning in the New Normal. Studies in Humanities and Education, 2(1), 56–69. https://doi.org/10.48185/she.v2i1.224.
    Paper not yet in RePEc: Add citation now
  5. Assessing the challenges of e-learning in Malaysia during the pandemic of Covid-19 using the geospatial approach. Scientific Reports, 12(1). https://doi.org/10.1038/s41598-022-22360-4.
    Paper not yet in RePEc: Add citation now
  6. Cullinan, J., Flannery, D., Harold, J., Lyons, S., & Palcic, D. (2021). The disconnected: COVID-19 and disparities in access to quality broadband for higher education students. International Journal of Educational Technology in Higher Education, 18(1), 26.
    Paper not yet in RePEc: Add citation now
  7. Darawong & Widayati (2021). Improving student satisfaction and learning outcomes with the service quality of online courses: evidence from Thai and Indonesian higher education institutions. Journal of Applied Research in Higher Education.
    Paper not yet in RePEc: Add citation now
  8. George, Dr. A. Shaji., George, A. S. Hovan., & Baskar, T. (2023). SD-WAN Security Threats, Bandwidth Issues, SLA, and Flaws: An In-Depth Analysis of FTTH, 4G, 5G, and Broadband Technologies. Zenodo (CERN European Organization for Nuclear Research). https://doi.org/10.5281/zenodo.8057014 Gerpott, T. J. (2018). Relatively fixed Internet connection speed experiences as antecedents of customer satisfaction and loyalty: An empirical analysis of consumers in Germany. Journal of Business Research, 92, 120-131.
    Paper not yet in RePEc: Add citation now
  9. Giray, G. (2021). An assessment of student satisfaction with e-learning: An empirical study with computer and software engineering undergraduate students in Turkey under pandemic conditions. Education and Information Technologies, 26, 6651–6673.
    Paper not yet in RePEc: Add citation now
  10. Gong, R. (2020). Digital inclusion: Assessing Meaningful Internet Connectivity in Malaysia.
    Paper not yet in RePEc: Add citation now
  11. Hashim, H., Hashim, H., Wahab, Y. S. A., Mohd Yusoff, S. H., and Nagapan, K. (2022). Assessing the Service Quality and Customer Satisfaction Towards Internet Provider Using the SERVQUAL Model. Selangor Science & Technology Review Special Issue: Applied Science & Mathematics, 6(2).
    Paper not yet in RePEc: Add citation now

  12. https://krinstitute.org/assets/contentMS/img/template/editor/20200907%20Inclusion%20v4.0.p df Grzybowski, L., Hasbi, M. and Liang, J. (2018). Transition from copper to fiber broadband: The role of connection speed and switching costs. Information Economics and Policy, 42(1), 1-10.

  13. Ikhsan, R. B., Mohammed, G., Putriana, I., Sriwidadi, T., Aries, & Wahono, J. W. (2022). Customer Loyalty Based On Internet Service Providers-Service Quality. In 2022 6th International Conference on Informatics and Computational Sciences (ICICoS). IEEE.
    Paper not yet in RePEc: Add citation now
  14. Information Management and Business Review (ISSN 2220-3796) Vol. 16, No. 3(S), pp. 872-879, Sep 2024 Caldeiro-Pedreira, M. C., Renés-Arellano, P., Alvites-Huamaní, C. G. & González-Larrea, B. (2021). Digital Youth and Their Acquisition of Values When Using the Internet. Sustainability, 13(21), 11963. https://doi.org/10.3390/su132111963 Coman, C., Țîru, L. G., Schmitz, L. M., Stanciu, C., & Bularca, M. C. (2020). Online Teaching and Learning in Higher Education during the Coronavirus Pandemic: Students’ Perspective. Sustainability, 12(24), 10367. MDPI. https://doi.org/10.3390/su122410367.
    Paper not yet in RePEc: Add citation now
  15. Information Management and Business Review (ISSN 2220-3796) Vol. 16, No. 3(S), pp. 872-879, Sep 2024 Nguyen, D. T., Pham, V. T., Tran, D. M., & Pham, D. B. T. (2020). The interaction of service quality, customer value, and customer satisfaction on customer behavior intention in Vietnam's mobile service. Cogent Business & Management, 7(1), 1796927. https://doi.org/10.1080/23311975.2020.1796927 Nordrum, E., & Gracia, P. (2023). Impacts of broadband internet on adolescents’ academic outcomes: Heterogeneous effects among lower secondary school students in Norway. Information, Communication & Society, 0(0), 1–25.
    Paper not yet in RePEc: Add citation now

  16. Korkmaz, Ö., Erer, E., & Erer, D. (2022). Internet access and its role in educational inequality during the COVID19 pandemic. Telecommunications Policy, 46(5), 102353.

  17. Ladrón de Guevara Rodríguez, M., Lopez-Agudo, L. A., Prieto-Latorre, C., & Marcenaro-Gutierrez, O. D. (2022). Internet use and academic performance: An interval approach. Education and Information Technologies, 27(8), 11831–11873.
    Paper not yet in RePEc: Add citation now
  18. Mahdzan, N. S., Sabri, M. F., Husniyah, A. R., Magli, A. S., & Chowdhury, N. T. (2022). Digital financial services usage and subjective financial well-being: evidence from low-income households in Malaysia. International Journal of Bank Marketing, 41(2), 395-427. https://doi.org/10.1108/ijbm-062022 -0226.
    Paper not yet in RePEc: Add citation now
  19. Mansoor, A., & Khan, S. (2022). Service Quality, Customer Satisfaction And Customer Loyalty: A Comprehensive Literature Review. Journal of Business and Social Review in Emerging Economies, 8(2), 205-220.
    Paper not yet in RePEc: Add citation now
  20. Nawaz N. (2021). Impact of Internet on Academic Performance of University Students in Pakistan. European Scientific Journal, ESJ, 17 (38), 1. https://doi.org/10.19044/esj.2021.v17n38p1 Nayan, N., Hashim, M., Saleh, Y., & Mahat, H. (2016). Mapping internet coverage in Malaysia's university campuses: A case study of the Sultan Idris Education University, Perak. GEOGRAFIA Online Malaysian Journal of Society and Space, 12(6), 118-125.
    Paper not yet in RePEc: Add citation now
  21. Ndibalema (2022). Constraints of transition to online distance learning in Higher Education Institutions during COVID-19 in developing countries: A systematic review. E-Learning and Digital Media.
    Paper not yet in RePEc: Add citation now
  22. Parasuraman, A., Zeithaml, V.A., & Berry, L.L. (1985). A Conceptual Model of Service Quality and Its Implications for Future Research. Journal of Marketing, 49(4), 41-50.
    Paper not yet in RePEc: Add citation now
  23. Rahiman, H. U. & Kodikal, R. (2023). Revolutionizing education: Artificial intelligence empowered learning in higher education. Cogent Education, 11(1).
    Paper not yet in RePEc: Add citation now
  24. Rathinam, S., Yap, L. T., Navies, L. G., Murugiah, H., & Zulkifli, N. S. M. (2023). Trends, Issues, and Challenges in E-Learning in the Malaysian Education System: A Review of Literature, Journal of Social Sciences and Business, 2(1), 7-15.
    Paper not yet in RePEc: Add citation now
  25. Reichl, P., Egger, S., Schatz, R., & D’Alconzo, A. (2010). The logarithmic nature of QoE and the role of the WeberFechner law in QoE assessment. In Proceedings of the 2010 IEEE International Conference on Communications, Cape Town, South Africa, 1–5.
    Paper not yet in RePEc: Add citation now

  26. Shahibi, M. (2017). The Influence of Internet Usage on Student’s Academic Performance. International Journal of Academic Research in Business and Social Sciences, 7.

  27. Staelens, N., Moens, S., den Broeck, W. V., Mariën, I., & Vermeulen, B. (2010). Assessing the quality of experience of IPTV and video-on-demand services in real-life environments. IEEE Trans. Broadcast, 56, 458–466.
    Paper not yet in RePEc: Add citation now
  28. Statista. (2024). Number of Internet users in Malaysia 2014-2029. Retrieved from https://www.statista.com/statistics/553752/number-of-internet-users-in-malaysia/ Wang, H., Aguilar, A. P., Zayas, A. D., Madueño, G. C., Zhang, C., Hao, N., & Yu, X. (2023). A general QoE assessment framework for applications and services. Computer Networks, 225, 109641.
    Paper not yet in RePEc: Add citation now
  29. Xu, Z., & Zhang, A. (2019). Network Traffic Type-Based Quality of Experience (QoE) Assessment for Universal Services. Applied Sciences, 9(19), 4107. https://doi.org/10.3390/app9194107.
    Paper not yet in RePEc: Add citation now
  30. Yusof, Z. M., Nagapan, K., Amir, S., Nasir, N., & Zulhafizsyam, W. M. (2022). The Influence of Service Quality on Customer Satisfaction towards Internet Service Providers among Malaysians. International Journal of Business and Technopreneurship, 12(1), 33-44.
    Paper not yet in RePEc: Add citation now
  31. Zamir, S., Sarwar, U. & Siddiqui, B. N. (2020). The Influence of Internet Usage on the Academic Achievements of the Students in Pakistani Universities. European Online Journal of Natural and Social Sciences.
    Paper not yet in RePEc: Add citation now
  32. Zhang, Y., & Wang, Y. (2023). Measuring Internet Speed: Current Challenges and Future Recommendations.
    Paper not yet in RePEc: Add citation now

Cocites

Documents in RePEc which have cited the same bibliography

  1. The impact of the COVID-19 pandemic on students skills - case study. (2025). Munteanu, Irina-Denisa.
    In: Romanian Journal of Economics.
    RePEc:ine:journl:v:60:y:2025:i:69:p:66-74.

    Full description at Econpapers || Download paper

  2. Equality in the digital age: leveraging technological innovation for fostering access to financial services. (2024). Suhrab, Muhammad ; Qian, Ningyu ; Pinglu, Chen.
    In: SN Business & Economics.
    RePEc:spr:snbeco:v:4:y:2024:i:12:d:10.1007_s43546-024-00763-x.

    Full description at Econpapers || Download paper

  3. Barriers and Strategies for Digital Marketing and Smart Delivery in Urban Courier Companies in Developing Countries. (2024). Molina-Romero, Schneyder ; Boom-Crcamo, Efrain ; Galindo-Angulo, Cesar ; Restrepo, Mara Mar.
    In: Journal of the Knowledge Economy.
    RePEc:spr:jknowl:v:15:y:2024:i:4:d:10.1007_s13132-024-01823-1.

    Full description at Econpapers || Download paper

  4. Determinants of Online Teaching and Learning Effectiveness for Statistical Concepts and Calculations Subjects During the COVID-19 Movement Control Order (MCO). (2024). Li, Cheam Chai ; Luqman, Azyanee.
    In: SAGE Open.
    RePEc:sae:sagope:v:14:y:2024:i:2:p:21582440241239115.

    Full description at Econpapers || Download paper

  5. Broadband Services Quality of Experience on Public Higher Educational Institution Users: A Research Direction. (2024). Azim, Mohd Shahid ; Zharif, Muhammad Khairul ; Wahab, Muhammad Zarunnaim ; Sobry, Suheil Che ; Muhammad, Mohd Hilal ; Islam, Muhammad Saiful ; Manshor, Ruzita.
    In: Information Management and Business Review.
    RePEc:rnd:arimbr:v:16:y:2024:i:3:p:872-879.

    Full description at Econpapers || Download paper

  6. Factors Influencing Site Selection for Higher Education Institutes: A Meta-Analysis. (2024). Lou, Yan ; Azadi, Hossein ; Witlox, Frank.
    In: Land.
    RePEc:gam:jlands:v:13:y:2024:i:12:p:2123-:d:1538725.

    Full description at Econpapers || Download paper

  7. Assessing the substitutability of mobile and fixed internet: The impact of 5G services on consumer valuation and price elasticity. (2024). Zawadzki, Wojciech ; Sobolewski, Maciej ; Czajkowski, Mikolaj ; Bernatek, Grzegorz.
    In: Telecommunications Policy.
    RePEc:eee:telpol:v:48:y:2024:i:10:s0308596124001666.

    Full description at Econpapers || Download paper

  8. Perceived Impact of Internet Usage on Academic Performance of Students in Foso College of Education. (2024). Tenkorang, Sylvester ; Anane, Mabel ; Boe-Doe, Kennedy ; Maison, Regina Sally.
    In: International Journal of Research and Innovation in Social Science.
    RePEc:bcp:journl:v:8:y:2024:i:7:p:705-716.

    Full description at Econpapers || Download paper

  9. Home Study and Learning Motivations of Students Major in Social Studies among Higher Education Institution. (2024). Bustamante, Glein B ; Sappayani, Alkhaser V.
    In: International Journal of Research and Innovation in Social Science.
    RePEc:bcp:journl:v:8:y:2024:i:3:p:2684-2700.

    Full description at Econpapers || Download paper

  10. Valuing the Virtual: The Impact of Fiber to the Home (FTTH) on Property Prices in France. (2023). .
    In: 32nd European Regional ITS Conference, Madrid 2023: Realising the digital decade in the European Union – Easier said than done?.
    RePEc:zbw:itse23:277968.

    Full description at Econpapers || Download paper

  11. A Study on Awareness, Exposure and Attitude towards Digital Citizenship among University Students in Malaysia. (2023). Yunus, Noorain Mohamad ; Puaat, Ameeza Ahmad.
    In: Information Management and Business Review.
    RePEc:rnd:arimbr:v:15:y:2023:i:1:p:190-203.

    Full description at Econpapers || Download paper

  12. Uncovering Covid-19, distance learning, and educational inequality in rural areas of Pakistan and China: a situational analysis method. (2023). Wang, Zhencun ; Zamir, Samina.
    In: Palgrave Communications.
    RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-02025-x.

    Full description at Econpapers || Download paper

  13. Does the Use of Digital Finance Affect Household Farmland Transfer-Out?. (2023). Su, Qin ; Lei, Haibo.
    In: Sustainability.
    RePEc:gam:jsusta:v:15:y:2023:i:16:p:12103-:d:1212473.

    Full description at Econpapers || Download paper

  14. Is digitalization a booster for economic growth in Africa? Short run and long run evidence from Tanzania. (2023). Karacuka, Mehmet ; Haucap, Justus ; Mwananziche, Josephat ; Moshi, Goodiel ; Myovella, Godwin.
    In: Telecommunications Policy.
    RePEc:eee:telpol:v:47:y:2023:i:10:s0308596123001908.

    Full description at Econpapers || Download paper

  15. The COVID-19 pandemic and deepening digital inequalities in China. (2023). Shao, Qinglong ; Kostka, Genia.
    In: Telecommunications Policy.
    RePEc:eee:telpol:v:47:y:2023:i:10:s0308596123001556.

    Full description at Econpapers || Download paper

  16. Net neutrality and consumer demand in the video on-demand market. (2022). Pham, Vinh ; Szabo, Andrea.
    In: Information Economics and Policy.
    RePEc:eee:iepoli:v:61:y:2022:i:c:s0167624522000324.

    Full description at Econpapers || Download paper

  17. A qui profite la fibre ? Estimation des besoins en très haut débit et déploiement de la fibre optique en France. (2021). Dejean, Sylvain ; Tarascou, Sophie.
    In: Working Papers.
    RePEc:hal:wpaper:hal-03341938.

    Full description at Econpapers || Download paper

  18. Towards a vertically separated broadband infrastructure: The potential role of voluntary separation. (2020). Queder, Fabian.
    In: Competition and Regulation in Network Industries.
    RePEc:sae:crnind:v:21:y:2020:i:2:p:143-165.

    Full description at Econpapers || Download paper

  19. Investigating the intertwining impact of wholesale access pricing and the commitment to net neutrality principle on European next-generation access networks private investment plans: An options-game application for capturing market players competitive interactions. (2020). Varoutas, Dimitris ; Charalampopoulos, George ; Katsianis, Dimitris.
    In: Telecommunications Policy.
    RePEc:eee:telpol:v:44:y:2020:i:3:s030859612030032x.

    Full description at Econpapers || Download paper

  20. Ultra-fast broadband investment and adoption: A survey. (2019). Abrardi, Laura ; Cambini, Carlo.
    In: Telecommunications Policy.
    RePEc:eee:telpol:v:43:y:2019:i:3:p:183-198.

    Full description at Econpapers || Download paper

  21. Has Europe missed the endgame of telecommunications policy?. (2019). Vogelsang, Ingo.
    In: Telecommunications Policy.
    RePEc:eee:telpol:v:43:y:2019:i:1:p:1-10.

    Full description at Econpapers || Download paper

  22. Relative fixed Internet connection speed experiences as antecedents of customer satisfaction and loyalty: An empirical analysis of consumers in Germany. (2018). Torsten, Gerpott.
    In: Management & Marketing.
    RePEc:vrs:manmar:v:13:y:2018:i:4:p:1150-1173:n:1.

    Full description at Econpapers || Download paper

Coauthors

Authors registered in RePEc who have wrote about the same topic

Report date: 2025-10-04 19:25:33 || Missing content? Let us know

CitEc is a RePEc service, providing citation data for Economics since 2001. Last updated August, 3 2024. Contact: Jose Manuel Barrueco.