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The Role of Value Co-Creation, Delight and Satisfaction on Tourism Loyalty: An Empirical Study in Hospitality. (2024). Salete, Esteves ; Eduardo, Mangini ; Luisa, Lopes.
In: European Journal of Tourism, Hospitality and Recreation.
RePEc:vrs:ejothr:v:14:y:2024:i:2:p:214-230:n:1004.

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  17. Technology- or human-related service innovation? Enhancing customer satisfaction, delight, and loyalty in the hospitality industry. (2021). Wang, Yi-Chieh ; Tai, Yang-Fei ; Luo, Ching-Ching.
    In: Service Business.
    RePEc:spr:svcbiz:v:15:y:2021:i:4:d:10.1007_s11628-021-00461-w.

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  18. Using Social Media as a Medium for CSR Communication, to Induce Consumer–Brand Relationship in the Banking Sector of a Developing Economy. (2021). Gupta, Shuchi ; Muneer, Saqib ; Nawaz, Nishad ; Ahmad, Naveed ; Tripathi, Abhishek.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:7:p:3700-:d:524623.

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  19. Consumer Satisfaction towards Green Products: Empirical Insights from Romania. (2021). Ciobanu, George ; Cioca, Lucian-Ionel ; Nan, Ligia-Maria ; Bacali, Laura ; Lakatos, Elena-Simina.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:19:p:10982-:d:649328.

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  20. How do experiences enhance brand relationship performance and value co-creation in social commerce? The role of consumer engagement and self brand-connection. (2021). Nadeem, Waqar ; Tan, Teck Ming ; Hajli, Nick ; Tajvidi, Mina.
    In: Technological Forecasting and Social Change.
    RePEc:eee:tefoso:v:171:y:2021:i:c:s004016252100384x.

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  21. Linking transaction-specific satisfaction and customer loyalty €“ The case of casino resorts. (2021). Ji, Chunli ; Prentice, Catherine.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:58:y:2021:i:c:s0969698920313278.

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  22. Customer satisfaction and natural language processing. (2021). Piris, Yolande ; Gay, Anne-Cecile.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:124:y:2021:i:c:p:264-271.

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  23. Structural model robustness checks in PLS-SEM. (2020). MOISESCU, Ovidiu ; Sarstedt, Marko ; Radomir, Lacramioara ; Cheah, Jun-Hwa ; Ting, Hiram ; Ringle, Christian M.
    In: Tourism Economics.
    RePEc:sae:toueco:v:26:y:2020:i:4:p:531-554.

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  24. Online-Marketing-Intelligence. (2019). Hopf, Gregor ; Greve, Goetz ; Ahrholdt, Dennis.
    In: Springer Books.
    RePEc:spr:sprbok:978-3-658-26562-5.

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