- Alan, Y., & Lapré, M. A. (2018). Investigating operational predictors of future financial distress in the US airline industry. Production and Operations Management, 27(4), 734–755. https://doi.org/10.1111/poms.12829.
Paper not yet in RePEc: Add citation now
- Babbar, S., & Koufteros, X. (2008). The human element in airline service quality: Contact personnel and the customer. International Journal of Operations & Production Management, 28(9), 804–830. https://doi.org/10.1108/01443570810895267.
Paper not yet in RePEc: Add citation now
- Bahreini, K., SeyedAliAkbar, S. M., Azad, N., & Izadi, M. (2013). Measuring service quality and a comparative analysis in airline industry. Management Science Letters., 4(1), 275–280. https://doi.org/10.5267/j.msl.2012.10.033.
Paper not yet in RePEc: Add citation now
- Bauer, E. (2018). Improving operational efficiency of applications via cloud computing. IEEE Cloud Computing, 5(1), 12–19. https://doi.org/10.1109/MCC.2018.011791710.
Paper not yet in RePEc: Add citation now
Beck, N., & Katz, J. N. (1995). What to do (and not to do) with time‐series cross‐section data. The American Political Science Review, 89(3), 634–647. https://doi.org/10.2307/2082979.
Bergantino, A. S., & Madio, L. (2020). Intermodal competition and substitution. HSR versus air transport: Understanding the socio‐economic determinants of modal choice. Research in Transportation Economics, 79, 1–10. https://doi.org/10.1016/j.retrec.2020.100823.
Bharath, S. T., & Shumway, T. (2008). Forecasting default with the Merton distance to default model. Review of Financial Studies, 21(3), 1339–1369. https://doi.org/10.1093/rfs/hhn044.
- Bhat, V. N. (1995). A multivariate analysis of airline flight delays. The International Journal of Quality & Reliability Management., 12(2), 54–59. https://doi.org/10.1108/02656719510080613.
Paper not yet in RePEc: Add citation now
Borenstein, S., & Rose, N. L. (2003). The impact of bankruptcy on airline service levels. The American Economic Review, 93(2), 415–419. https://doi.org/10.1257/000282803321947443.
Busse, M. (2002). Firm financial condition and airline price wars. RAND Journal of Economics, 33(2), 298–318. https://doi.org/10.2307/3087435.
- Butar‐Butar, N. A., Sadalia, I., & Irawati, N. (Eds.). (2019). Determinant of corporate turnaround: A review study. 2019 international conference on organizational innovation (ICOI 2019). Atlantis Press.
Paper not yet in RePEc: Add citation now
Campello, M., & Gao, J. (2017). Customer concentration and loan contract terms. Journal of Financial Economics, 123(1), 108–136. https://doi.org/10.1016/j.jfineco.2016.03.010.
Cao, K. H., Krier, B., Liu, C.‐M., McNamara, B., & Sharpe, J. (2017). The nonlinear effects of market structure on service quality: Evidence from the US airline industry. Review of Industrial Organization, 51(1), 43–73. https://doi.org/10.1007/s11151-016-9544-x.
Chen, F.‐Y., & Chang, Y.‐H. (2005). Examining airline service quality from a process perspective. Journal of Air Transport Management, 11(2), 79–87. https://doi.org/10.1016/j.jairtraman.2004.09.002.
- Chen, H., Dou, W., Guo, H., & Ji, Y. (2020). Feedback and contagion through distressed competition. Working paper.
Paper not yet in RePEc: Add citation now
- Chen, M.‐J., & Miller, D. (2012). Competitive dynamics: Themes, trends, and a prospective research platform. Academy of Management Annals, 6(1), 135–210. https://doi.org/10.5465/19416520.2012.660762.
Paper not yet in RePEc: Add citation now
- Choi, K., Lee, D., & Olson, D. L. (2015). Service quality and productivity in the US airline industry: A service quality‐adjusted DEA model. Service Business, 9(1), 137–160. https://doi.org/10.1007/s11628-013-0221-y.
Paper not yet in RePEc: Add citation now
- Chou, C.‐C., Liu, L.‐J., Huang, S.‐F., Yih, J. M., & Han, T. C. (2011). An evaluation of airline service quality using the fuzzy weighted SERVQUAL method. Applied Soft Computing, 11(2), 2117–2128. https://doi.org/10.1016/j.asoc.2010.07.010.
Paper not yet in RePEc: Add citation now
Ciliberto, F., & Schenone, C. (2012a). Bankruptcy and product‐market competition: Evidence from the airline industry. International Journal of Industrial Organization, 30(6), 564–577. https://doi.org/10.1016/j.ijindorg.2012.06.004.
Ciliberto, F., & Schenone, C. (2012b). Are the bankrupt skies the friendliest? Journal of Corporate Finance, 18(5), 1217–1231. https://doi.org/10.1016/j.jcorpfin.2012.07.005.
- David Mc A, B. (2013). Service quality and customer satisfaction in the airline industry: A comparison between legacy airlines and low‐cost airlines. American Journal of Tourism Research., 2(1), 67–77. https://doi.org/10.11634/216837861403317.
Paper not yet in RePEc: Add citation now
Deshpande, V., & Arıkan, M. (2012). The impact of airline flight schedules on flight delays. Manufacturing & Service Operations Management, 14(3), 423–440. https://doi.org/10.1287/msom.1120.0379.
- Durmaz, E., Akan, Ş., & Bakır, M. (2020). Service quality and financial performance analysis in low‐cost airlines: An integrated multi‐criteria quadrant application. International Journal of Economics and Business Research., 20(2), 168–191. https://doi.org/10.1504/IJEBR.2020.109149.
Paper not yet in RePEc: Add citation now
Eisdorfer, A. (2008). Empirical evidence of risk shifting in financially distressed firms. The Journal of Finance, 63(2), 609–637. https://doi.org/10.1111/j.1540-6261.2008.01326.x.
Fardnia, P., Kaspereit, T., Walker, T., & Xu, S. (2020). Financial performance and safety in the aviation industry. International Journal of Managerial Finance, 17(1), 138–165. https://doi.org/10.1108/IJMF-03-2019-0095.
- Ferrier, W. J. (2001). Navigating the competitive landscape: The drivers and consequences of competitive aggressiveness. Academy of Management Journal, 44(4), 858–877. https://doi.org/10.5465/3069419.
Paper not yet in RePEc: Add citation now
Ferrier, W. J., Fhionnlaoich, C. M., Smith, K. G., & Grimm, C. M. (2002). The impact of performance distress on aggressive competitive behavior: A reconciliation of conflicting views. Managerial and Decision Economics, 23(4–5), 301–316. https://doi.org/10.1002/mde.1067.
Gaba, V., & Greve, H. R. (2019). Safe or profitable? The pursuit of conflicting goals. Organization Science, 30(4), 647–667. https://doi.org/10.1287/orsc.2018.1280.
- Greene, W. H. (2003). Econometric analysis. Pearson Education, Inc.
Paper not yet in RePEc: Add citation now
Gudiel Pineda, P. J., Liou, J. J. H., Hsu, C.‐C., & Chuang, Y. C. (2018). An integrated MCDM model for improving airline operational and financial performance. Journal of Air Transport Management, 68, 103–117. https://doi.org/10.1016/j.jairtraman.2017.06.003.
- Hajko, J., & Badánik, B. (2020). Airline on‐time performance management. Transportation Research Procedia, 51, 82–97. https://doi.org/10.1016/j.trpro.2020.11.011.
Paper not yet in RePEc: Add citation now
- HassabElnaby, H. R., Mohammad, E., & Said, A. A. (2010). Nonfinancial performance measures and earnings management. In In advances in management accounting (pp. 55–79). Emerald Group Publishing Limited.
Paper not yet in RePEc: Add citation now
- Higgins, K. M., Lawphongpanich, S., Mahoney, J. F., & Yin, Y. (2008). Evaluating airline service quality by data envelopment analysis. Transportation Research Record, 2052(1), 1–8. https://doi.org/10.3141/2052-01.
Paper not yet in RePEc: Add citation now
Hoechle, D. (2007). Robust standard errors for panel regressions with cross‐sectional dependence. The Stata Journal., 7(3), 281–312. https://doi.org/10.1177/1536867X0700700301.
Hofer, C., Dresner, M. E., & Windle, R. J. (2009). The impact of airline financial distress on US air fares: A contingency approach. Transportation Research Part E: Logistics and Transportation Review., 45(1), 238–249. https://doi.org/10.1016/j.tre.2008.04.001.
Hofer, C., Dresner, M., & Windle, R. (2005). Financial distress and US airline fares. Journal of Transport Economics and Policy, 39(3), 323–340. http://www.jstor.org/stable/20053971.
Hofer, C., Windle, R. J., & Dresner, M. E. (2008). Price premiums and low cost carrier competition. Transportation Research Part E: Logistics and Transportation Review., 44(5), 864–882. https://doi.org/10.1016/j.tre.2007.03.004.
- Hoffman, K. D., & Bateson, J. E. (2016). Services marketing: Concepts, strategies, & cases. Cengage learning.
Paper not yet in RePEc: Add citation now
- Hossain, M. Z., Kibria, H., & Farhana, S. (2017). Do customer loyalty programs really work in airlines business?—A study on air berlin. Journal of Service Science and Management, 10(4), 360–375. https://doi.org/10.4236/jssm.2017.104029.
Paper not yet in RePEc: Add citation now
Huang, F., Zhou, D., Hu, J.‐L., & Wang, Q. (2020). Integrated airline productivity performance evaluation with CO2 emissions and flight delays. Journal of Air Transport Management, 84, 1–13. https://doi.org/10.1016/j.jairtraman.2020.101770.
- Hussain, R., Al Nasser, A., & Hussain, Y. K. (2015). Service quality and customer satisfaction of a UAE‐based airline: An empirical investigation. Journal of Air Transport Management, 42, 167–175. https://doi.org/10.1016/j.jairtraman.2014.10.001.
Paper not yet in RePEc: Add citation now
- Kalemba, N., Campa‐Planas, F., Hernández‐Lara, A.‐B., & Sánchez‐Rebull, M. V. (2017). Service quality and economic performance in the US airline business. Aviation., 21(3), 102–110. https://doi.org/10.3846/16487788.2017.1378266.
Paper not yet in RePEc: Add citation now
Kennedy, R. E. (2000). The effect of bankruptcy filings on rivals' operating performance: Evidence from 51 large bankruptcies. International Journal of the Economics of Business, 7(1), 5–25. https://doi.org/10.1080/13571510084032.
Koh, S., Durand, R. B., Dai, L., & Chang, M. (2015). Financial distress: Lifecycle and corporate restructuring. Journal of Corporate Finance, 33, 19–33. https://doi.org/10.1016/j.jcorpfin.2015.04.004.
- Koklic, M. K., Kukar‐Kinney, M., & Vegelj, S. (2017). An investigation of customer satisfaction with low‐cost and full‐service airline companies. Journal of Business Research, 80, 188–196. https://doi.org/10.1016/j.jbusres.2017.05.015.
Paper not yet in RePEc: Add citation now
- Korfiatis, N., Stamolampros, P., Kourouthanassis, P., & Sagiadinos, V. (2019). Measuring service quality from unstructured data: A topic modeling application on airline passengers' online reviews. Expert Systems with Applications., 116, 472–486. https://doi.org/10.1016/j.eswa.2018.09.037.
Paper not yet in RePEc: Add citation now
- Liou, J. J. H., & Tzeng, G.‐H. (2007). A non‐additive model for evaluating airline service quality. Journal of Air Transport Management, 13(3), 131–138. https://doi.org/10.1016/j.jairtraman.2006.12.002.
Paper not yet in RePEc: Add citation now
Maksimovic, V., & Titman, S. (1991). Financial policy and reputation for product quality. The Review of Financial Studies., 4(1), 175–200. https://doi.org/10.1093/rfs/4.1.175.
Matsa, D. A. (2018). Capital structure and a firm's workforce. Annual Review of Financial Economics, 10, 387–412. https://doi.org/10.1146/annurev-financial-110716-032519.
Mazzeo, M. J. (2003). Competition and service quality in the US airline industry. Review of Industrial Organization, 22(4), 275–296. https://doi.org/10.1023/A:1025565122721.
- Mellat‐Parast, M., & Fini, E. E. H. (2011). Effect of disruptions on service quality and market share. Transportation Research Record: Journal of the Transportation Research Board., 2214(1), 34–40. https://doi.org/10.3141/2214-05.
Paper not yet in RePEc: Add citation now
- Mellat‐Parast, M., Golmohammadi, D., McFadden, K. L., & Miller, J. W. (2015). Linking business strategy to service failures and financial performance: Empirical evidence from the U.S. domestic airline industry. Journal of Operations Management, 38(1), 14–24. https://doi.org/10.1016/j.jom.2015.06.003.
Paper not yet in RePEc: Add citation now
Merton, R. C. (1974). On the pricing of corporate debt: The risk structure of interest rates. The Journal of Finance., 29(2), 449–470. https://doi.org/10.2307/2978814.
- Mitsokapas, E., Schäfer, B., Harris, R. J., & Beck, C. (2021). Statistical characterization of airplane delays. Scientific Reports, 11(1), 1–11. https://doi.org/10.1038/s41598-021-87279-8.
Paper not yet in RePEc: Add citation now
Mollick, A. V., & Amin, M. R. (2021). Occupancy, oil prices, and stock returns: Evidence from the U.S. airline industry. Journal of Air Transport Management, 91, 1–9. https://doi.org/10.1016/j.jairtraman.2020.102015.
Noronha, G., & Singal, V. (2004). Financial health and airline safety. Managerial and Decision Economics, 25(1), 1–16. https://doi.org/10.1002/mde.1133.
Pakdil, F., & Aydın, Ö. (2007). Expectations and perceptions in airline services: An analysis using weighted SERVQUAL scores. Journal of Air Transport Management, 13(4), 229–237. https://doi.org/10.1016/j.jairtraman.2007.04.001.
Park, J.‐W., Robertson, R., & Wu, C.‐L. (2004). The effect of airline service quality on passengers' behavioural intentions: A Korean case study. Journal of Air Transport Management, 10(6), 435–439. https://doi.org/10.1016/j.jairtraman.2004.06.001.
- Perçin, S. (2018). Evaluating airline service quality using a combined fuzzy decision‐making approach. Journal of Air Transport Management, 68, 48–60. https://doi.org/10.1016/j.jairtraman.2017.07.004.
Paper not yet in RePEc: Add citation now
- Pérez–Rodríguez, J. V., Pérez–Sánchez, J. M., & Gómez–Déniz, E. (2017). Modelling the asymmetric probabilistic delay of aircraft arrival. Journal of Air Transport Management, 62, 90–98. https://doi.org/10.1016/j.jairtraman.2017.03.001.
Paper not yet in RePEc: Add citation now
- Pesaran, M. H. (2004). In Labor IftSo. (Ed.), IZADiscussion PaperGeneral diagnostic tests for cross section dependence in panels. University of Bonn.
Paper not yet in RePEc: Add citation now
Peterson, E. B., Neels, K., Barczi, N., & Graham, T. (2013). The economic cost of airline flight delay. Journal of Transport Economics and Policy (JTEP), 47(1), 107–121. https://www.jstor.org/stable/24396355.
Phillips, G., & Sertsios, G. (2013). How do firm financial conditions affect product quality and pricing? Management Science, 59(8), 1764–1782. https://doi.org/10.1287/mnsc.1120.1693.
Rajaguru, R. (2016). Role of value for money and service quality on behavioural intention: A study of full service and low cost airlines. Journal of Air Transport Management, 53, 114–122. https://doi.org/10.1016/j.jairtraman.2016.02.008.
- Reed, W. R., & Webb, R. (2010). The PCSE estimator is good—ust not as good as you think. Journal of Time Series Econometrics., 2(1), 1–24. https://doi.org/10.2202/1941-1928.1032.
Paper not yet in RePEc: Add citation now
Ren, J. (2023). Financial conditions and incumbent quality responses to entry: Evidence from airlines' on‐time performance. Journal of Air Transport Management, 107, 1–11. https://doi.org/10.1016/j.jairtraman.2022.102352.
- Rhoades, D. L., & Waguespack, B. (2008). Twenty years of service quality performance in the US airline industry. Managing Service Quality: An International Journal., 18(1), 20–33. https://doi.org/10.1108/09604520810842821.
Paper not yet in RePEc: Add citation now
- Rhoades, D. L., Waguespack, B., & Ambrose, S. C. (2021). The best of times: 30 years of US airline service quality. Services Marketing Quarterly, 42(3–4), 180–193. https://doi.org/10.1080/15332969.2021.1976001.
Paper not yet in RePEc: Add citation now
Ribbink, D., Hofer, C., & Dresner, M. (2009). Airline financial distress and customer satisfaction. Journal of the Transportation Research Forum., 48(1), 88–104. https://doi.org/10.22004/ag.econ.206987.
Rose, N. L. (1990). Profitability and product quality: Economic determinants of airline safety performance. The Journal of Political Economy., 98(5), 944–964. https://doi.org/10.1086/261714.
Rupp, N. G. (2009). Do carriers internalize congestion costs? Empirical evidence on the internalization question. Journal of Urban Economics, 65(1), 24–37. https://doi.org/10.1016/j.jue.2008.07.003.
Saha, S., Gounder, R., & Su, J.‐J. (2009). The interaction effect of economic freedom and democracy on corruption: A panel cross‐country analysis. Economics Letters, 105(2), 173–176. https://doi.org/10.1016/j.econlet.2009.07.010.
- Singh, J. V. (1986). Performance, slack, and risk taking in organizational decision making. Academy of Management Journal, 29(3), 562–585. https://doi.org/10.5465/256224.
Paper not yet in RePEc: Add citation now
Spanos, Y. E., Zaralis, G., & Lioukas, S. (2004). Strategy and industry effects on profitability: Evidence from Greece. Strategic Management Journal, 25(2), 139–165. https://doi.org/10.1002/smj.369.
Stamolampros, P., & Korfiatis, N. (2019). Airline service quality and economic factors: An ARDL approach on US airlines. Journal of Air Transport Management, 77, 24–31. https://doi.org/10.1016/j.jairtraman.2019.03.002.
Steven, A. B., Yazdi, A. A., & Dresner, M. (2016). Mergers and service quality in the airline industry: A silver lining for air travelers? Transportation Research Part E: Logistics and Transportation Review., 89, 1–13. https://doi.org/10.1016/j.tre.2016.02.005.
- Sudarsanam, S., & Lai, J. (2001). Corporate financial distress and turnaround strategies: An empirical analysis. British Journal of Management, 12(3), 183–199. https://doi.org/10.1111/1467-8551.00193.
Paper not yet in RePEc: Add citation now
- Vasigh, B. (2014). Foundations of airline finance: Methodology and practice. Routledge.
Paper not yet in RePEc: Add citation now
- Waguespack, B. P., & Rhoades, D. L. (2014). Twenty five years of measuring airline service quality or why is airline service quality only good when times are bad? Research in Transportation Business and Management, 10, 33–39. https://doi.org/10.1016/j.rtbm.2014.06.001.
Paper not yet in RePEc: Add citation now
- Wittman, M. D. (2014). Are low‐cost carrier passengers less likely to complain about service quality? Journal of Air Transport Management, 35, 64–71. https://doi.org/10.1016/j.jairtraman.2013.11.008.
Paper not yet in RePEc: Add citation now
Wooldridge, J. M. (2010). Econometric analysis of cross section and panel data (2nd ed.). MIT Press.
Xiong, J., & Hansen, M. (2013). Modelling airline flight cancellation decisions. Transportation Research Part E: Logistics and Transportation Review., 56, 64–80. https://doi.org/10.1016/j.tre.2013.05.003.
- Zhang, Q., Yang, H., Wang, Q., & Zhang, A. (2014). Market power and its determinants in the Chinese airline industry. Transportation Research Part A: Policy and Practice, 64, 1–13. https://doi.org/10.1016/j.tra.2014.03.003.
Paper not yet in RePEc: Add citation now