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Glossary | C | What is a communication portal

What is a communication portal?

A communication portal is a service that allows individuals and business organizations to share information from diverse sources using unified communications media. The most common modes available in a communication portal are e-mail, texting, Voice over IP (VoIP) and conventional telephone services. The common features of a communication portal are call answering, call forwarding, call waiting, call holding, caller identification, and voice-enabled e-mail. 

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