The Mediation Company

In the workplace, there can be strife, Conflict, tension, and daily life. But mediation can be the key, To unlocking peace and harmony. When tempers flare and words are harsh, It's easy to forget the larger task. But with mediation in our sight, We can keep the workplace running right. Mediation helps to build respect, And keeps relationships in check. It gives a voice to each side's view, And helps to find solutions new. With mediation, we can mend, Our differences and befriend. It's important in the workplace, To have a healthy, happy space. So let's embrace this vital tool, And use mediation as a rule. For when we work together well, We create a workplace where all excel. Discover mediation: https://lnkd.in/dAtpWA9 #puttingpeoplefirst #culturechange #conflictresolution #peopleandculture #work #business #humanresources #leadership #culture #themediationcompany

We were thrilled to launch The Mediation Exchange last week: TCM’s brand-new community of practice, exclusively for TCM Accredited Mediators. This space brings practitioners together every two months to share insights, reflect on live cases, and grow in confidence and connection. 🎯 Highlights from our first session: • When is it too early - or too late - for mediation? • Coaching as a complement to mediation. • Solo vs co-mediation – best practice in action. • Managing curveballs and expectations. • Avoiding “tick-box” mediation. • Embedding informal resolution in workplace culture. 💡 Key takeaways: • Early engagement is vital, but timing must be right. • Coaching boosts mindset and confidence for parties. • Mediation should always be voluntary, not a checkbox. • Internal mediation needs infrastructure, supervision, and visibility. • Honest first conversations set the tone for success. It was inspiring to see practitioners sharing openly about challenges like hybrid cases, cultural dynamics, skill fade, and the emotional toll of mediation. This kind of peer learning is exactly what The Mediation Exchange is here to support. We’re also excited to share that our CEO David Liddle will be joining a future session to hear directly from our mediator community. Find out more here: https://lnkd.in/eiWqQA2W #TheMediationExchange #TCMAccreditedMediator #ConflictResolution #WorkplaceMediation #RestorativePractice #ProfessionalDevelopment #MediationCommunity

💡 Top tips for handling conflict between leaders: 🔹 Separate the people from the problem – focus on resolving the issue, not differences in values. 🔹 Shift from power to needs – move away from who’s “right” or “wrong” and focus on underlying interests. 🔹 Set a clear, shared agenda – agree in advance what will be discussed to provide structure. 🔹 Ensure both sides approve the negotiation points – this builds ownership and trust in the process. Ready for resolution? 👉 Explore TCM's conflict coaching services: https://lnkd.in/evwsUzvJ 👉 And our mediation services and training: https://lnkd.in/e9c9mZHJ (Insights via HR magazine, image via The Economist) #mediation #conflict #leaders #resolution #hr

🎉 Celebrating the incredible team at the Institute of Development Studies (IDS) as our Customer of the Week! Together, we’ve been on a transformative journey to create a respectful, inclusive culture – grounded in kindness, empathy, and early resolution. ✨ A huge milestone? The launch of IDS’ new Respect Policy and Report + Support platform – the result of 18 months of research and engagement. As Julia S., HR Advisor, shared: “By combining conflict management coaching and mediation with the Respect Project, underpinned by the Resolution Index, we’ve been able to put people and resolution right at the heart of our approach.” 👏 Congratulations to Julia, Anna Spragg (Head of EDI), Kenya Simpson Martín (Assoc.) (Human Resources Advisor), the whole IDS team and our consultant partner Laura May, PhD for showing what values-led leadership and systemic change can achieve. 👉 Discover more about IDS’ journey: https://lnkd.in/gJiMKeeK #leadership #hr #coaching #mediation #resolution #workplaceculture #consultancy

Let’s face it, not every team lives forever in perfect harmony. Tensions rise. Conversations go supersonic. And before you know it… You’re stuck in a champagne supernova of unresolved conflict. At The TCM Group, we believe in finding a wonderwall: a safe, neutral space where issues can be aired, trust rebuilt, and working relationships saved. Our workplace mediation services help teams: 🎤 Speak their truth 🎸 Be heard with empathy, not ego 🎧 And get back in tune So stop crying your heart out. Don’t look back in anger. Mediate. Resolve. Rebuild. Discover how mediation can change the soundtrack of your culture: 👉 https://lnkd.in/egYsXD9C #Mediation #WorkplaceConflict #ResolutionSkills #Oasis #DontLookBackInAnger The Mediation Company

You’ve resolved the conflict… now what? In today’s workplace, a signed agreement doesn’t guarantee real repair. Conflict leaves a residue of shame, stress, broken trust that mediation alone can’t always reach. That’s where coaching comes in. 📅 Our next webinar on 14 Aug is a powerful session exploring how blending coaching with mediation creates sustainable, trauma-informed and human-centred outcomes. We’ll show you how to move from surface-level solutions to deep, transformative change at the individual, team, and organisational level. ➡️ Secure your place now for free: https://lnkd.in/eNkz6Q6y Engage Coaching The Mediation Company #mediation #coaching Louise Webb (Assoc CIPD) Lily Driver-Thurston Emily Reilly

🎥 Your voice matters – share & win! What does putting people first mean to you? Has TCM helped transform your workplace? We'd love to hear your story. Share a short video testimonial (30s - 2mins) and be part of a growing movement to create fairer, kinder, more collaborative workplaces. We’re proud to champion stories of transformation, compassion, and courageous leadership and teamwork. 🎁 Every submission will be entered into our quarterly prize draw, a small thank you for helping inspire change. ✨ Inspire others. Make an impact. Be part of the story. ➡️ Submit here: https://lnkd.in/eyyfNbTP #TransformingWork #TCMGroup #PeopleFirst #WorkplaceCulture #Leadership #hr #consultancy

🌟 Meet Denise Hendry — Driving resolution and reinvention in HR 🌟 We’re proud to introduce Denise, one of the passionate and experienced consultants working with The TCM Group to transform workplace culture through resolution. With a career spanning over 20 years in HR and mediation, Denise brings a rare mix of compassion, commercial acumen, and courage to her work. Whether facilitating conflict resolution, delivering high-impact training, or coaching leaders through change, Denise’s approach is grounded in empathy and authenticity. At TCM, Denise helps organisations rebuild trust, shift culture, and unlock the potential of their people, one conversation at a time. 👉 Learn more about Denise’s journey and what drives her: https://lnkd.in/gbsgD3i3 #Mediation #WorkplaceCulture #ConflictResolution #HR #Consultant

Over the past few days, we've had the pleasure of working with a fantastic cohort at The TCM Academy, delivering our HR as Coach and Mediator course. This two-day programme is all about building on delegates’ instincts for resolution, whether they’ve coached, mediated, or are simply curious to explore these powerful tools. What made this week even more exciting is how we’re starting to weave AI into our delivery, as part of our ever-growing continuous improvement for training. Our CEO, David Liddle, has developed a bespoke Custom Chat GPT coach, trained on TCM's frameworks. Delegates used it to explore real-world challenges, and by personalising their prompts, they explored deeper insights into conflict resolution and coaching techniques. Leading the sessions was our brilliant TCM Accredited Trainer and Mediator, Nick Snaith, who brought in elements of positive psychology, emotional intelligence, and nudge theory, helping participants build boundaries, set goals, and drive meaningful change. If this sounds like something you'd benefit from (or know someone who might), or if you’re curious about our Custom Chat GPT coaching tool, feel free to drop our Training and Events Manager, Cameron Duncan, a message at Cameron.Duncan@thetcmgroup.com. #ai #CustomChatGPT #mediationskills #mediationtraining #traininganddevelopment #culturechange #conflictresolution #mediationpractice

🩵 Discover the people behind the practice! We spoke with our expert consultant partner, Alan Sproston, to explore the inspirations and practices behind his powerful work in coaching, mediation, and training. 👉 Read it here: https://lnkd.in/gEg4sN-F Alan will be speaking at our upcoming coaching event held at TCM HQ, sharing insights and actionable takeaways. 🎟️ Spaces are limited - secure your free place now and #springintocoaching: https://lnkd.in/gj3mmBCG? #Coaching #Mediation #Training #PeopleFirst