Fast casual restaurants are pulling ahead of QSRs, and the data tells a compelling story. New dining traffic analysis from Placer.ai reveals fast casual visits grew +0.3% YoY while QSR declined -0.8%. But here's what's interesting: ✅ Fast casual is expanding more aggressively, attracting higher-income suburban customers. ✅ Owns the lunch daypart (29.4% of visits 11 AM-2 PM), showing resilience with positive May growth. Meanwhile, QSR is struggling with -1.5% visits per location, suggesting the challenge isn't just expansion—it's engaging customers at existing stores. The opportunity? Fast casual's success shows consumers want elevated experiences, even for quick service. Digital kiosks bridge this gap by delivering premium ordering experiences that increase ticket sizes and operational efficiency. What are you seeing in your markets? Access the full report in the comments. #QSR #FastCasual #DigitalTransformation #RestaurantTech
Bite
Software Development
New York, NY 3,793 followers
Bite is the leading intelligent kiosk ordering software for fast casual, quick-serve restaurants and C-stores.
About us
Bite is the leading intelligent kiosk ordering software for fast casual, quick-serve restaurants and C-stores. Our patented Artificial Intelligence, Bite Lift, analyzes every transaction and makes real-time upsell recommendations that result in 20% higher check averages. Bite’s software is easy to customize the design, simple to manage, and quick to deploy; and since it’s integrated into the existing tech stack, brands can expect increased order accuracy, average check size, throughput, and customer satisfaction.
- Website
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http://getbite.com
External link for Bite
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- New York, NY
- Type
- Privately Held
- Founded
- 2015
Products
Bite Kiosk
Order Management Software
Best-in-class custom kiosk software that elevates hospitality. Top brands use Bite's kiosks to: 1. Drive throughput & efficiency: With rising labor costs and high turnover, kiosk ordering provides a familiar ordering experience for guests while decreasing labor costs and wait times 2. Create brand loyalty: Guests who are served quickly come back. Research shows that guests are most loyal to QSR and Fast Casual brands that deliver a consistent, convenient experience. 3. Increase check average: Bite's intelligent recommendation algorithm increases check sizes by 20% or more and lets you maximize your order accuracy and throughput — especially during peak times.
Locations
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Primary
New York, NY 10036, US
Employees at Bite
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Michael Lukianoff
CEO Signalflare.ai | Founder/Entreprenuer, Analytics, Strategy, Pricing
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Michael “Schatzy” Schatzberg
🔵 Host, “The Hospitality Hangout” 🎙 | Co-Founder, Branded Hospitality | Investor in 60+ Hospitality & Tech Ventures |Restaurant Owner | TechStars…
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Jeff H.
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Joshua Robbins
Owner at Bite
Updates
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Big things are happening over at California Fish Grill! Congrats on the new opening! We love to see it.
🎉 We're Growing in San Jose — Now Open at El Paseo de Saratoga! 🐟🔥 We’re proud to announce the grand opening of our 62nd California Fish Grill location — now serving the vibrant community of El Paseo San Jose! This marks not only a milestone company-wide, but also our 4th location in San Jose, further deepening our roots in this amazing city. From our sustainably sourced Grilled Atlantic Salmon to craveable Dynamite Shrimp Bowl, we’re excited to bring bold flavors and 100% sustainable seafood to even more guests. 📍 Now Open: El Paseo de Saratoga ✅ Dine-in • Takeout • Online Ordering • Delivery Available 🌱 Committed to 100% sustainable seafood, always A heartfelt thank you to our incredible team and community for supporting this continued growth. We’re thrilled to welcome you to our newest home! #CaliforniaFishGrill #ElPaseoSanJose #SanJoseEats #NowOpen #CFG62 #SustainableSeafood #CFGCommunity
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🔥 New Episode of The Simmer is here – and they're talking catering! Restaurant catering is booming again, and ezCater is leading the charge. With nearly 20 years in the game, they’ve built the tech and trust to support both restaurants and office clients as demand surges. 🎧 Tune in now to hear how Cindy Klein Roche, CMO of ezCater, is shaping the future of food at work: http://bit.ly/4lLM4Yj #TheSimmer #ezCater #RestaurantTech #CateringInnovation #FoodAtWork #HospitalityTech Brandon Barton Kristen Hawley
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Loved talking with NCR Voyix at the National Restaurant Association Show in May about how Bite is taking the digital guest experience to the next level! Check out Brandon Barton's interview with Nicholas Belsito on what happens when hospitality meets innovation. #Kiosks #RestaurantTech #QSR #FastCasual #Innovation
We’re excited to launch “Tech Talks” - our video series of exciting conversations with restaurant industry leaders! In the premiere episode, we sat down with Brandon Barton—CEO of Bite, and former operator turned tech leader—to explore what happens when hospitality meets innovation. Hosted by Nicholas Belsito, VP of Sales at NCR Voyix, the conversation includes valuable advice for students starting their careers, shares the importance of finding like-minded people when building a company, and explains how technology enhances the guest experience in restaurants. The key takeaway? Hospitality isn't just a business. It's a mindset. Brandon says it best: “If you look through the lens of hospitality, you can shape digital experiences into something more than a transaction.” #Restaurants #Technology #Innovation #CustomerService #CustomerExperience #TechTalks #restauranttech #hospitality #founderinsights #foodtech #futureofrestaurants
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We love to see Love's Travel Stops setting the pace for technology in the convenience retail space. Adding the option to order ahead at select locations demonstrates their commitment to enhancing the guest experience and driving operational efficiency. Read more about their approach here: 👉 https://lnkd.in/gZP784NM #LovesTravelStops #CStoreInnovation #SmartKiosks #RetailTech #FutureOfConvenience #BiteKiosks #TechForward
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According to Deloitte's research, restaurant executives are prioritizing AI for: - Improved customer experience (60%) - Enhanced restaurant operations (36%) - Stronger loyalty programs (31%) What's encouraging is that 84% of operators are seeing high impact from their customer experience AI investments. This aligns with what we're experiencing in the self-service ordering space: when AI is applied thoughtfully to specific customer touchpoints, the results can be significant for both customer satisfaction and operational efficiency. How are you measuring the success of your restaurant technology investments? Read the report here: https://lnkd.in/gB-jTcsy #RestaurantSuccess #AIResults #CustomerLoyalty #FoodTech #RestaurantTech
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🍕 New Episode of The Simmer is Live! 🎧 This week, Brandon Barton and Kristen Hawley are joined by Ilir Sela, founder and CEO of Slice, who’s spent over a decade helping local pizzerias thrive with purpose-built tech. A must-listen for anyone who loves pizza and restaurant tech. 🎙️ Tune in here: https://lnkd.in/g3kvNjaw #TheSimmer #Slice #PizzaTech #RestaurantTech #FirstPartyDelivery #HospitalityInnovation #Pizzeria
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⏰ Happening Today, and there’s still time to register! Join us for Part 3 of our webinar series: “Future-Proofing Hospitality: Trends & Innovations in Kiosk Technology” No worries if you missed Parts 1 or 2; this session stands strong on its own and is packed with insights on where kiosk technology is heading. Can’t make it live? Register anyway, and we’ll send you the recording! 👉 http://bit.ly/3GqXpNK #Webinar #RestaurantTech #KioskInnovation #FutureOfHospitality #CustomerExperience #Kiosks
📢 Join us for the third and final session of our 3-part series, Future-Proofing Hospitality: Trends & Innovations in Kiosk Technology On July 2nd, Lea Roberts and Kim Reitzner will explore the latest advancements in kiosk technology and what’s next for the hospitality industry. If you're looking to stay ahead of the curve and future-proof your guest experience, this session is for you. 🎟️ Register now to save your spot: https://lnkd.in/dQ4Bm2aX #WebinarSeries #RestaurantTech #Kiosks #FutureOfHospitality #CustomerExperience #RestaurantTech #BiteKiosks #QSR #FastCasual
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🚀 Exciting Partnership News! We're thrilled to announce our strategic integration with Attentive, an AI-powered SMS and email marketing platform! This game-changing collaboration transforms how QSR and fast-casual restaurants build customer loyalty. Our integrated solution seamlessly connects kiosk ordering with intelligent marketing automation, enabling restaurants to: - Capture loyalty signups organically during ordering - Increase customer lifetime value for brands through targeted engagement - Streamline operations while enhancing guest experience "Integrating Bite's kiosk technology with Attentive has been a game-changer for us," says Casey Hilder, Director of Marketing at Starbird. "It's allowed us to build a stronger connection with our customers, delivering timely, personalized messages that enhance their experience." Learn more about the partnership here: http://bit.ly/46iOnNq #RestaurantTech #CustomerLoyalty #QSR #FastCasual #DigitalTransformation #Partnership #Kiosks
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📢 Join us for the third and final session of our 3-part series, Future-Proofing Hospitality: Trends & Innovations in Kiosk Technology On July 2nd, Lea Roberts and Kim Reitzner will explore the latest advancements in kiosk technology and what’s next for the hospitality industry. If you're looking to stay ahead of the curve and future-proof your guest experience, this session is for you. 🎟️ Register now to save your spot: https://lnkd.in/dQ4Bm2aX #WebinarSeries #RestaurantTech #Kiosks #FutureOfHospitality #CustomerExperience #RestaurantTech #BiteKiosks #QSR #FastCasual
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