Collectly

Overwhelmed admin team? Confused patients? Swelling patient AR? Meet your new team member. This is #Billie - our AI Agent for RCM, in a call simulated for compliance. Since launch, she has: ✅ Handled 85%+ of patient billing inquiries ✅ Delivered 24/7, instant support across chat, email, text, and voice ✅ Helped our clients scale without adding headcount ✅ Boosted cash flow by 32% What sets Billie apart? She's trained on hundreds of thousands of real billing scenarios — giving her unmatched accuracy, empathy, and fluency in billing complexity. She reads and writes directly to your EHR/PM system to personalize interactions for every patient, and keep information up to date. She can collect payments directly from your patients. And she’s just getting started. Healthcare finance leaders - sleep better knowing AI scalability is powering your revenue cycle. Product and go-to-market builders - we’re hiring; join us in launching trailblazing tech like Billie. Learn more here: https://lnkd.in/g3nFGFci #RCM #AIinHealthcare #PatientExperience #HealthTech #Automation #Collectly

Is your revenue cycle ready for the rest of 2025 and beyond? Automating patient interactions, tackling denials with algorithms, and delivering 24/7 patient support with AI agents may sound like tomorrow’s tech. But for the proactive RCM leader, these futuristic tools can be today's competitive edge. Policy changes are adding pressure, patient demands are evolving, and traditional RCM methods simply won't cut it. We've outlined the key trends that will shape the future of revenue cycle management, from transforming patient billing, to automating manual work, to shifting expectations for healthcare finance teams everywhere. Check out our guide for actionable insights you can't afford to miss -- https://lnkd.in/gBGvfCHs #RCM #HealthcareStrategy #AIinHealthcare #HealthTech

When patients understand their statements and can pay conveniently, they actually do. MCR Health, Inc, Florida’s largest FQHC, was facing a tough challenge: how to collect from a mobile, often underserved patient population without compromising their mission. Their patients don’t always have stable addresses. But they do have cell phones. “Having this tool available on our patient’s cell phones has been a game changer. We serve a population that is on the move...but no one leaves home without their cell!” With Collectly, MCR's Senior Director of RCM made it easy for patients to pay on their own terms, without needing paper bills or support calls. With more payments coming in, less time spent chasing them, and more room to focus on payer strategy and care delivery, MCR is seeing more revenue, a lower cost to collect, and, most importantly, happier patients. Read the full case study - https://lnkd.in/geQraahg #FQHC #RCM #PatientEngagement #HealthcareFinance #HealthEquity

Quick check-in from wine country 🍇 Our team is wrapping up our Sonoma GTM kickoff—3 days of strategy, team bonding, and just the right amount of karaoke. From fireside chats with customers to vineyard dinners and new pitch rollouts, we’re locking in big goals for the second half—and having a blast doing it. This is what it looks like to build something great together. Sound like your kind of team? Good news, we’re hiring. Visit our jobs page to join the stampede. 🦬 #LifeAtCollectly #GTMKickoff #Offsite #TeamCulture

Patient-provider trust is critical—not just clinically, but financially. High trust levels mean patients are 3 times more likely to recommend their healthcare providers. In spite of this, many patients still face confusing bills, delayed statements, and unexpected costs. The solution? Easy-to-access, clear, and personalized communication around patient billing. Discover the real impact of patient trust and better financial experiences: https://lnkd.in/gGn7MyWd #PatientExperience #HealthcareBilling #RevenueCycleManagement #PatientTrust

A tale from your typical medical billing department: It’s 6:30 PM. The office is empty now, but you're still staring at reports that keep you up at night. Your best people are burned out from constant patient confusion and frustration — especially around billing. The anxiety is draining. The anger? Overwhelming. “I tried calling yesterday and no one answered!” “I can’t afford this — why wasn’t I aware of how much this costs?” Your staff is shouldering emotional weight that compounds hour by hour. That’s partly why employees are leaving left and right. In fact, every few weeks, it feels like you’re onboarding someone new. AR is aging, bad debt is growing, patient satisfaction is slipping, and each angry phone call or negative online review feels personal. Morale is low. You know your team deserves better. Your patients deserve better. And you certainly deserve better. Break out of this cycle with Billie, our AI agent for patient billing and RCM. Billie steps in to meet patients where they are: 🕚 Instantly receiving 100% of billing questions 24/7, giving your associates breathing room. 💬 Resolving 85% of patient billing inquiries with no intervention from your team. 💰 Boosting cash flow by 32%, improving team performance. She communicates across chat, email, SMS, and voice — in multiple languages — and helps streamline patient payments, easing anxiety on both sides of the call. Admin teams deserve relief. Managers deserve solutions that stabilize and empower their teams. We built Billie to give you both. But don’t take it from me. Take it from L. Nelson, Director of Business Analytics — and one of our clients: “Implementing Billie AI has been a game-changer. With ongoing staffing challenges, having Billie available 24/7 — even via voice — has stabilized our team and ensured patients still receive instant, high-quality support. It’s allowed us to deliver exceptional patient service without being held back by staffing constraints.” Check out the full launch here — https://lnkd.in/gGcyqPiy And if staffing challenges are impacting your RCM operations or patient experience, I’d love to connect. #AIinHealthcare #RCM #PatientExperience #HealthcareOps #BillingSolutions #Collectly #Billie

#Billie is making waves! Thanks to the Healthcare Business Management Association team for helping us spotlight how our AI agent is modernizing the revenue cycle.

📍Live from HFMA 2025! From AI agents to cutting edge automation, we’re seeing and sharing innovation that’s reshaping how hospitals & health systems operate. There’s still time to stop by Booth #1018 to see how Collectly is helping providers: ✅ Boost cash flow ✅ Cut administrative burden ✅ Deliver a seamless, patient-friendly financial journey Connect with us to learn earn about Billie, our new AI agent for RCM and patient billing. Hope to see you in Denver. #HFMA2025 #HealthcareFinance #RCM #Collectly #HealthTech #RevenueCycleManagement #Billie

When I was 15, my dad, a great teacher, sat down with me to explain a medical bill he had just received.   “You’ll need to know this,” he said, as he did his best to navigate the maze of terms like copay, coinsurance, deductible, and allowed amount. 🤯 Years later, I got my first medical bill… and I didn’t understand it at all (but I appreciate the effort, dad). 😂 And this confusion is universal. Since joining #Collectly, our mission has been to remove the financial complexity in healthcare for both patients and providers. Solving that challenge means giving patients the resources they need to understand their bill — anytime, anywhere. That’s why we had to ask — what if an AI agent could help? A truly capable agent could handle 24/7 billing support — accurately, instantly, and empathetically — so patients could make sense of their bills and healthcare admin teams could get some relief. That’s how #Billie was born. Since launch, she has: ✅ Resolved thousands of billing questions (85% of them!) across chat, email, SMS, and voice ✅ Delivered 24/7 support across languages and channels ✅ Helped our customers scale without hiring, even through staffing shortages ✅ Maintained exceptional patient satisfaction—with no hold music required But what really sets her apart is how we trained her–on hundreds of thousands of real-life billing scenarios–a wealth of data that is unique to us. This is how we ensure she’s accurate, friendly, and fluent in billing complexity. #Billie also integrates directly with EHR/PM systems to automatically personalize responses, keep info up to date, and escalate high-complexity edge cases. Hear #Billie in action here: https://lnkd.in/gjz-KkfC And don’t worry dad, I still have plenty of questions for you about taxes. #ProductInnovation #RCM #AIinHealthcare #PatientExperience #HealthTech

It’s 6:30 PM. You just got home from a long day at work, and there's a bill waiting for you from your healthcare provider. You open it—"PAST DUE" in bold letters. Confusion sets in. Didn’t you settle this at the office? Anxiety rises. You call the office, but it’s closed. You send an email—no reply. Now you're stressed, uncertain, frustrated. Fed up with stalled communication, perhaps you don’t pay—or perhaps you’ve put it off because you tell yourself “I’ll get to this later”. Maybe 30 days pass by. Then 60. Then 90. Patient journeys like this proceed every day, leading to mounting A/R, write-offs, strained relationships – and sometimes, even bad reviews. The solution? The team at Collectly has been hard at work on it. Meet Billie—the AI agent for patient billing that is already: 🕚 Answering every patient that calls with billing questions 💬 Handling 85% of all patient billing inquiries 3x faster 💰 Netting providers a 32% boost in cash flow She speaks multiple languages. Handles chat, email, text, and voice 24/7. Reads and writes to your EHR in real time. Personalizes every interaction based on visit details, coverage, and patient balance. And yes—she can collect payments, set up plans, and send statements too. Patients deserve better billing. Teams deserve real support. We’re making both happen. Healthcare leaders: let’s talk. Operators, engineers, go-to-market professionals: we’re hiring. Let’s build the future of RCM & patient billing—together. Listen to the call below, and visit our website to learn more: www.collectly.co/billie #aiinhealthcare #rcm #patientexperience #healthtech #healthcare #healthcareai #aircm #medicalbilling #yc #ycombinator