OpenTable

As headlines swirl about loneliness and the rise of the homebody, OpenTable, Uber and restaurateur and writer Eli Feldman are teaming up to try to bring an important conversation to the global stage at SXSW. One in four Americans eats every meal alone. Yet shared meals are among the strongest predictors of well-being – on par with income and employment, according to the 2025 World Happiness Report. Our panel proposal, “Restaurants, Tech & Connectivity Amid a Loneliness Epidemic,” explores how technology can strengthen – not replace – community, and the role restaurants play as essential third spaces for human connection. If this resonates, hit the ❤️ through August 24 to help get our discussion to the stage: https://lnkd.in/eiUWMdTS #restaurants #hospitality #technology

We’re excited to expand our AI offerings with our latest integration with Perplexity. More below 👇

Margins are tightening. Labor is scarce. Supply chains are volatile. And in spite of all of that, Andrew Zimmern is still bullish on restaurants. In his latest piece for OpenTable’s “Notes From the Table,” Zimmern points out that independent restaurants have always had the ingredients needed to adapt to the changing world: heart, hustle, and creativity. He also covers: • 7 challenges restaurateurs are facing now—from rising costs to shifting consumer habits • Real-world strategies for standing out and staying profitable • Why this industry is worth believing in If you’re feeling the pressure, hopefully this is the inspiration to keep going. Read it for yourself: https://lnkd.in/emB8HnNC #HospitalityInsights #RestaurantIndustry #OpenTable #NotesFromTheTable

“If you're not [at the] intersection of financial responsibility and artistry, you're not going to be able to continue the art." - Kevin Boehm, Co-founder, Boka Restaurant Group In a constantly shifting industry, how do top restaurateurs stay grounded—and keep growing? OpenTable recently brought together industry leaders Kevin Boehm, Elizabeth DePalmer, and Tavel Bristol-Joseph to share how they navigate uncertainty with creativity, strategy, and resilience. Watch the webinar on demand: https://lnkd.in/eHVbMrce Or read the takeaways here: https://lnkd.in/e3sWpdk8 

Gone are the days when the hotel restaurant was an after thought—these days, hospitality groups around the world are working with talented chefs to create spaces that are destinations in their own right. OpenTable and KAYAK are shining a spotlight on this growing trend with the launch of the 2025’s Top Hotel Restaurants, a data-backed list highlighting standout hotel dining destinations in key markets across the globe. Why now? Our joint US research and data shows the shift is well underway: • 59% of Americans have eaten at a hotel restaurant in the past 6 months • 67% have booked a hotel for the restaurant • 58% say hotel dining has stepped up its game—think better food, better vibes, better service • 33% YoY growth in hotel restaurant diners via OpenTable • 73% spike in KAYAK’s “Stays” restaurant filter usage Check out the guide for inspiration ahead of your vacations, staycations, and nights out on the town: https://lnkd.in/eRw_xK5M #OpenTable #KAYAK #HotelRestaurants #TravelAndHospitality #DiningTrends #RestaurantMarketing #HospitalityInnovation

A few days ago, we wrapped up the second edition of the Hospitality Summit in Mexico City—a day filled with learning, inspiration, and meaningful connection for leaders across the restaurant and hospitality industry. Hospitality leaders from across the country shared their experiences and perspectives, sparking conversations that will shape the future of Mexico’s dining scene. Special thanks to our panelists Daniel Rivera Río, Patricio Rivera Rio, Rodrigo Rivera Río, Ana Pavi, Jorge Montemayor, Álvaro Jiménez, Elena Reyes, David Villarreal, Isadora Dantas and Juan Luis Reed. We hope to see all of you back next year!

Do you ever wish you had a personal concierge? We did, and so we built one. Introducing Concierge, OpenTable’s new AI dining assistant that delivers instant insights for 60,000+ restaurants, right in the booking flow. Embedded directly on restaurant profiles, Concierge acts like a trusted friend who has been to every restaurant, ready to answer questions in seconds, like whether the restaurant has outdoor seating, can make dietary accommodations, is good for a big group, and much more. OpenTable data shows that 54% of diners research before booking, and many abandon a reservation if they can’t easily find the information they need. And that’s where Concierge can help, empowering diners to book with confidence while helping restaurants fill seats. As an early adopter of AI in the reservations space, we’re excited to see how this technology can be used to create a smarter, more informed experience for diners while helping restaurants connect with guests who are ready to book. Learn more about Concierge and see it in action: https://lnkd.in/edxWbNSe

Big news from the Tonic kitchen! We just plugged straight into OpenTable. Restaurants can now see reservation profiles and POS data side by side. That means smarter menus, faster turns, and guest experiences that feel truly personal. What you will love: • A single view of spending habits and menu favorites • Data-driven prompts for upsells and table timing • Insights that turn first-time diners into regulars The integration is live NOW! Ready to learn more? https://bit.ly/44vNdf4 #TonicPOS #OpenTable #Restaurant #Tech #GuestExperience #POS #Data

Our CEO Debby Soo took to Fast Company to share her thoughts on AI's impact to the hospitality industry. TLDR: The future of hospitality isn’t a trade-off between high-touch service and high-tech tools; it’s a blend of both. Read the full article: https://lnkd.in/g9s2J7S8

What do you get when you ask some of the country’s best chefs who they’d like to collaborate with? Friends in Town, the newest dining series from OpenTable x Visa that gives eligible Visa credit cardholders* the chance to experience the culinary camaraderie that happens when chefs bring their talented friends into the kitchen for one-night-only dinners. Check out the lineup for cities coast to coast, and keep an eye out as more pairings are announced on a rolling basis: https://lnkd.in/evY3rqvw *Terms and conditions apply.