“Joe was immensely helpful in assisting me with the development of the strategy & tools needed to launch a high quality segmentation & outbound email infrastructure. He brings a super high level of competence and clarity to an area that can be pretty overwhelming. His willingness to go the extra mile and dig into the weeds of different platforms and integrations to provide peace of mind is both impressive and insanely valuable. I would HIGHLY recommend Joe for anyone looking to launch or level up their CS or sales tech stack.”
About
A results-driven Customer Success leader with an entrepreneurial mindset, I build and…
Activity
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WE’RE HONORED 💜 Gong is a finalist in the TechForward Awards for Data Platform. Huge thanks to SiliconANGLE & theCUBE for recognizing innovators…
WE’RE HONORED 💜 Gong is a finalist in the TechForward Awards for Data Platform. Huge thanks to SiliconANGLE & theCUBE for recognizing innovators…
Liked by Joe Di Grande
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Nominations for the 2025 SuccessHACKER Customer Success Thought Leadership Awards close TOMORROW This past year has been a big one for me and Joe…
Nominations for the 2025 SuccessHACKER Customer Success Thought Leadership Awards close TOMORROW This past year has been a big one for me and Joe…
Shared by Joe Di Grande
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CS Ops is having a moment y’all 💁 Not long ago, Customer Success Ops was barely a job title. Now it’s a revenue optimizing role —and the glue…
CS Ops is having a moment y’all 💁 Not long ago, Customer Success Ops was barely a job title. Now it’s a revenue optimizing role —and the glue…
Liked by Joe Di Grande
Experience
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Education
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Sandler Essentials Certification
Sandler
IssuedCredential ID 0x964df18d7a5a3eeacf26932e08dfc228b05b41c3f25d8a2ad921db3c553a7abc -
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Volunteer Experience
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Volunteer
Diabetes Foundation, Inc.
- 5 months
Health
•Assisted in the raffle of a SLP Panther Camaro at their 2014 Atlantic City Classic Car Show
•Attended the 2014 New York International Auto Show to aid in raffling a Porsche 911 Carrera
Languages
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English
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Recommendations received
4 people have recommended Joe
Join now to viewMore activity by Joe
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excited to be back at it with Brent Grimes, Bhumika Arora + Guy Galon as part of CS Angel's Pay It Forward series! 🎙️ if you are also still…
excited to be back at it with Brent Grimes, Bhumika Arora + Guy Galon as part of CS Angel's Pay It Forward series! 🎙️ if you are also still…
Liked by Joe Di Grande
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What happens when you think everything is going well with your customer… only to find out they’ve secretly onboarded your competitor for a year…
What happens when you think everything is going well with your customer… only to find out they’ve secretly onboarded your competitor for a year…
Shared by Joe Di Grande
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