“There is a lot to say and read about Consulting Sales, but Eduardo is a real life successful case. Not only Eduardo can manage professionally and systematically build a pipeline but he is effective in closing real deals. Eduardo leverage real IT and consulting and business experience with excellent sales skills. In software organisations typically you need a pre sales manager to act as a cushion between sales executives and solution consultants. With Eduardo can build a successful and effective team of sales and pre sales working together and delivering real solutions to customers. You can trust that Eduardo could work with minimum resources and against biggest competitors and still win and grow.”
Activity
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Trust is everything in AI-powered customer and employee service. One wrong answer can erode confidence, disengage agents, and slow adoption. At…
Trust is everything in AI-powered customer and employee service. One wrong answer can erode confidence, disengage agents, and slow adoption. At…
Shared by Eduardo Lugo
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So fun to be part of the Zendesk story!
So fun to be part of the Zendesk story!
Liked by Eduardo Lugo
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With the Zendesk Resolution Platform, #ZendeskAIAgents don’t just point to an article — they enable action. From verifying account details to…
With the Zendesk Resolution Platform, #ZendeskAIAgents don’t just point to an article — they enable action. From verifying account details to…
Shared by Eduardo Lugo
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Publications
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Big Data: Cómo hacer para que funcione para el negocio
IT Connect Latin American Chapter
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CRM en la nube por excelencia con Salesforce
http://esemanal.mx/2015/06/crm-en-la-nube-por-excelencia-con-salesforce/
Languages
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Spanish
Native or bilingual proficiency
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English
Native or bilingual proficiency
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Portuguese
Native or bilingual proficiency
Recommendations received
14 people have recommended Eduardo
Join now to viewMore activity by Eduardo
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A customer wants more information about a delayed shipment. Zendesk AI agents instantly pull order details, provide tracking updates, and initiate a…
A customer wants more information about a delayed shipment. Zendesk AI agents instantly pull order details, provide tracking updates, and initiate a…
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🚀 Zendesk Presents México 2025 – La revolución del CX comienza aquí 📅 23 de octubre | 4:00 p.m. | Espacio R Explora las últimas tendencias en IA…
🚀 Zendesk Presents México 2025 – La revolución del CX comienza aquí 📅 23 de octubre | 4:00 p.m. | Espacio R Explora las últimas tendencias en IA…
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Já se inscreveu no evento Do EX ao CX: Pessoas engajadas, clientes satisfeitos? Se você acredita que uma boa experiência do cliente começa dentro de…
Já se inscreveu no evento Do EX ao CX: Pessoas engajadas, clientes satisfeitos? Se você acredita que uma boa experiência do cliente começa dentro de…
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Can’t wait to spend time with this group of amazing leaders - come join us on Oct 30th in NYC!
Can’t wait to spend time with this group of amazing leaders - come join us on Oct 30th in NYC!
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Errar faz parte da trajetória de qualquer líder. Mas a questão é o que você faz depois do erro. No Tô In, conversamos sobre como transformar falhas…
Errar faz parte da trajetória de qualquer líder. Mas a questão é o que você faz depois do erro. No Tô In, conversamos sobre como transformar falhas…
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Social Impact Week at Zendesk was global, local, and impactful. Across 13 offices and 3 virtual events, hundreds of volunteers partnered with 18…
Social Impact Week at Zendesk was global, local, and impactful. Across 13 offices and 3 virtual events, hundreds of volunteers partnered with 18…
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Um dia para guardar na história da Zendesk! O Showcase São Paulo 2025 chegou ao fim, um dia intenso e de encontros muito agradáveis, com clientes…
Um dia para guardar na história da Zendesk! O Showcase São Paulo 2025 chegou ao fim, um dia intenso e de encontros muito agradáveis, com clientes…
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Zendesk is known for great products. But our culture? That’s where the magic happens ✨ 💚 At Zendesk Mexico, giving back isn’t what we do. It’s who…
Zendesk is known for great products. But our culture? That’s where the magic happens ✨ 💚 At Zendesk Mexico, giving back isn’t what we do. It’s who…
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Our 2025 Bevi offsite is in the books. 🏕️💧 Watermelon racing, beach games, crafts, and if our 1970s "Camp Bevi" theme wasn’t enough, let’s not…
Our 2025 Bevi offsite is in the books. 🏕️💧 Watermelon racing, beach games, crafts, and if our 1970s "Camp Bevi" theme wasn’t enough, let’s not…
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🚀 Zendesk Presents México 2025 - ¡La revolución del CX comienza aquí! El 23 de octubre a las 4:00 pm, únete a líderes, innovadores y especialistas…
🚀 Zendesk Presents México 2025 - ¡La revolución del CX comienza aquí! El 23 de octubre a las 4:00 pm, únete a líderes, innovadores y especialistas…
Liked by Eduardo Lugo
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For Vestwell, Zendesk is more than a platform — it’s a partner in building better customer and employee experiences. By unifying phone, email, and…
For Vestwell, Zendesk is more than a platform — it’s a partner in building better customer and employee experiences. By unifying phone, email, and…
Liked by Eduardo Lugo
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AI assistants are becoming part of everyday life — but consumers choose where they let them in. According to Zendesk's survey with YouGov, 64% of…
AI assistants are becoming part of everyday life — but consumers choose where they let them in. According to Zendesk's survey with YouGov, 64% of…
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Check it out how Employee Service is already transforming some amazing Brazilian businesses.
Check it out how Employee Service is already transforming some amazing Brazilian businesses.
Liked by Eduardo Lugo
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What an incredible week in São Paulo at Zendesk Showcase LATAM. The energy and passion across the Brazil market is unmatched. Every customer I spoke…
What an incredible week in São Paulo at Zendesk Showcase LATAM. The energy and passion across the Brazil market is unmatched. Every customer I spoke…
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Big things are happening in Tanium Europe! Just wrapped up my first trip as CRO with stops in Paris and London and I couldn’t be more energized by…
Big things are happening in Tanium Europe! Just wrapped up my first trip as CRO with stops in Paris and London and I couldn’t be more energized by…
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