About
Turi’s 20+ years in design encompasses organizational design, service and experience…
Courses by Turi
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Learning Design Thinking: Lead Change in Your Organization2h 16m
Learning Design Thinking: Lead Change in Your Organization
By: Turi McKinley
Articles by Turi
Activity
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Have you been taking informational calls recently from researchers who've lost jobs or funding due to recent US administration cuts? I'm curious…
Have you been taking informational calls recently from researchers who've lost jobs or funding due to recent US administration cuts? I'm curious…
Shared by Turi McKinley
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Feeling honored to be named among the Top 50 Women CTOs of 2025 by Women We Admire. Great to be included alongside so many sharp, forward-thinking…
Feeling honored to be named among the Top 50 Women CTOs of 2025 by Women We Admire. Great to be included alongside so many sharp, forward-thinking…
Liked by Turi McKinley
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This should be fun with baddies Cassandra Worthy and Tara Jaye Frank. I might be a bit contrarian (shocker). Would love to see you there.
This should be fun with baddies Cassandra Worthy and Tara Jaye Frank. I might be a bit contrarian (shocker). Would love to see you there.
Liked by Turi McKinley
Experience
Education
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Parsons School of Design - The New School
Activities and Societies: Honors graduate
Thesis 'Take Hold' combined interaction design with glass sculpture. Shown at Compact/Impact Vol 4: Games (2005), Parsons School of Design Aronson Galleries (2005) and the Fraser Gallery, Bethesda (2005). Previous iterations shown at Chelsea Art Museum (2005) and Flux Factory (2004).
Interaction design for open source development of radio software with the Prague-based CAMPWARE team. -
Anthropology research in India, Nepal and Tibet on the roles of women in Tibetan society post-Diaspora.
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Activities and Societies: Cum Laude graduate Swimming and Water Polo
Licenses & Certifications
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Practical Finance for Entrepreneurial Creatives
Rutgers the State University of New Jersey
Publications
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The Future of Creative Leadership: a panel between HR and creative leaders
frog
Mariela Sotomayor, Aric Cheston, Cory McCruden, Jenna F., Erika Duncan, Elizabeth Kiehner and I discussed the future of creative leadership from the perspective of both the Design and HR officers. The recording is live at the link here. Its a rich hour-long listen to the top ideas from the 2-hour conversation. The accompanying article further calls out the highlights if you only have time for a scan through.
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Better Future spotlight on Turi McKinley
Better Future Podcast
A pandemic era conversation exploring how design makes impact. This conversation is all about showing up, asking questions, listening to human needs, understanding the new era of corporate social responsibility, reaching those who are most resistant, redefining decision making, the age of addition, and more.
Other authorsSee publication -
Design in the Boardroom
Better Future Podcast
Mark Bergin of DrivenxDesign, Kirsten Mann of Oracle and I talk about internal culture and goal setting around design, and how this is driving enterprise success.
Other authorsSee publication -
Innovating through Empathetic Collaboration
How to be Awesome at your Job
A podcast conversation about using the principles of design thinking to solve problems as a group.
Three primary topic areas:
The importance of human empathy in problem solving
Three keys to apply the design thinking process in your organization
Pro-tips for getting brilliant ideas flowing when you collaborate -
Designing the Human-Centered Organization
frog Design
frog’s Org Activation offering helps organization use human-centered design thinking to reveal operational and cultural barriers to success—and ways to solve for them. Whether startup or enterprise, non-profit or corporation, government office or grassroots collective, all organizations can become more collaborative, innovative, and significant. Org Activation unifies teams with strategies, tools and processes designed to deliver exceptional customer and employee experiences and create lasting…
frog’s Org Activation offering helps organization use human-centered design thinking to reveal operational and cultural barriers to success—and ways to solve for them. Whether startup or enterprise, non-profit or corporation, government office or grassroots collective, all organizations can become more collaborative, innovative, and significant. Org Activation unifies teams with strategies, tools and processes designed to deliver exceptional customer and employee experiences and create lasting business value.
Other authorsSee publication -
The Human Current #28; Leaping into Design Thinking
HumanCurrent
Podcast conversation on understanding the complex topic of design thinking in layman’s terms, as well as why design thinking is an essential mindset for anyone dealing with complex, challenging problems.
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Design Thinking: Lead Change in Your Organization
LinkedIn Learning
Design thinking is a user-centered way of solving problems. It involves extensive collaboration, using strategies such as mapping customer journeys, concept creation, and prototyping. This course teaches leaders how to help their teams adopt a design thinking mindset, and provides examples from author Turi McKinley's work at frog, a global design and strategy firm that transforms businesses at scale by creating systems of brand, product, and service.
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Building a Culture of Collaboration
Design Mind
At frog we’ve looked back over 40 years of design and innovation and reflected on the practices that work internally to get teams of disparate thinkers—with different goals, languages, and styles—to collaborate effectively. This article discusses some of the key factors.
Projects
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Welcome Home - culture building (and celebrating)
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Our global team grew during the pandemic, through opening new studios and adding new teams into frog. To both welcome new people and teams into frog, and welcome back frogs who had gradually found relationships shifting during the pandemic, we created the Welcome Home events. Centered around a series of events held hybrid and in-person that brought team intentionally together, and shared our new shared history and ways of work, the Welcome Home creation process was designed to actively enable…
Our global team grew during the pandemic, through opening new studios and adding new teams into frog. To both welcome new people and teams into frog, and welcome back frogs who had gradually found relationships shifting during the pandemic, we created the Welcome Home events. Centered around a series of events held hybrid and in-person that brought team intentionally together, and shared our new shared history and ways of work, the Welcome Home creation process was designed to actively enable integration of team cultures. With five concurrent work streams, frogs from across the globe and across the teams being integrated, worked to define what makes a "home" for frogs.
The workstreams included: our Space Principles; our Rituals for both projects and studios; our DNA and shared history; our People and Disciplines; and the events themselves.
Held in studios across the globe, the events were a wonderful point of connection for old and new frogs alike, and helped shape a positive view on the changes and opportunities at hand. The most lasting impact however has come from those workstreams, where old and new frogs together shaped Spatial Principles, team and studio Rituals, cadence for global calls, and a way of speaking about our history and future. The act of creating this together, rather than imposing from a distant 'above', represented the best of frog culture and mindset.Other creators -
GE User Experience Center of Excellence
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As GE began to focus on software and user experience, they approached frog to help them understand the culture of the organization today and how a culture of user experience could be built and sustained across their business units. We dove deep into their culture, identified nascent UX experts and opportunities within the business, and developed a framework for GE of the key needs and levers they could impact to build this new capability. One of the primary initial steps was creation of a GE UX…
As GE began to focus on software and user experience, they approached frog to help them understand the culture of the organization today and how a culture of user experience could be built and sustained across their business units. We dove deep into their culture, identified nascent UX experts and opportunities within the business, and developed a framework for GE of the key needs and levers they could impact to build this new capability. One of the primary initial steps was creation of a GE UX Playbook which would define how and why GE would focus on user experience. In partnership with a great frog team, I was the primary contributor and writer for the Playbook.
Other creatorsSee project -
GE UX Central
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"frog collaborated with GE engineers and designers to build a core foundation of languages, needs, tools, and success metrics to support its UX practice. Rather than dictate best practices, frog acted as a researcher and translator, surfacing best practices throughout the company and disseminating them across divisions. The resulting knowledge and playbook sets unified design standards companywide. To keep GE's global design teams aligned and the knowledge base fresh, UXCentral facilitates an…
"frog collaborated with GE engineers and designers to build a core foundation of languages, needs, tools, and success metrics to support its UX practice. Rather than dictate best practices, frog acted as a researcher and translator, surfacing best practices throughout the company and disseminating them across divisions. The resulting knowledge and playbook sets unified design standards companywide. To keep GE's global design teams aligned and the knowledge base fresh, UXCentral facilitates an ongoing conversation among UX professionals across the company." - frog design's website
Other creatorsSee project -
Wall Panic 3000!!!
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A Kinect hack by folks in the frog NYC studio. We riffed on a Japanese gameshow to create a party game for SXSW '11 that got friends and strangers interacting in a crowded, noisy party - it got a lot of notice and went on to MIX '11 Keynote and was even considered for part of the Kinect SDK. Awesome what a bunch of creatives can do in their spare time!
Other creatorsSee project -
MTV College Affordability Challenge
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In 2011 MTV ran the College Affordability Challenge to create a crowdsourced, student-led, digital tool to students navigate the financial aid system. From the responses they selected three great ideas. frog jumped on board to guide the three finalists from rough idea to final concept through a structured design and innovation process. I developed the structure for the week-long sprints. Each of the three candidates worked with the creative, technical and conceptual thinkers in a frog studio to…
In 2011 MTV ran the College Affordability Challenge to create a crowdsourced, student-led, digital tool to students navigate the financial aid system. From the responses they selected three great ideas. frog jumped on board to guide the three finalists from rough idea to final concept through a structured design and innovation process. I developed the structure for the week-long sprints. Each of the three candidates worked with the creative, technical and conceptual thinkers in a frog studio to deepen and refine their concept, develop the storytelling to pitch their ideas on national TV, and to prepare for their presentations. With input from groups as wide as the College Board and the Clinton Global Initiative, the project was a great success, and MTV has gone on to launch a Facebook app, My College Dollars, from the winning concept.
The app: https://apps.facebook.com/mycollegedollars/
The process: http://designmind.frogdesign.com/blog/get-schooled-frog-and-mtv-team-up-for-a-winner.htmlOther creatorsSee project -
Speaking Engagements: Design process & research methods
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On Friday February 25th, Jason and I presented our thoughts on the frog design process and research to design students at Parsons School of Design as part of a series of presentations for D+M for Department Seminar 2: Design in Everyday Life.
An attendees thoughts on the talk with photos of Jason and I. http://www.notes.slcstudios.net/archives/209Other creatorsSee project -
Classic/Contemporary: Conversations on Design - AIGA/NY + frog
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In 2008, frog and the AIGA New York chapter came together to invite a series of speakers to small talks, hosted in the frog studio, to explore the current time of convergence between interactive, industrial and graphic design. At a time of great change in the field, engaging speakers like Louise Fili, Roger Black and Jim Sherraden with moderators from frog's practices created a dynamic opportunity to explore how design was (and still is) evolving.
The series ran throughout 2008 with…In 2008, frog and the AIGA New York chapter came together to invite a series of speakers to small talks, hosted in the frog studio, to explore the current time of convergence between interactive, industrial and graphic design. At a time of great change in the field, engaging speakers like Louise Fili, Roger Black and Jim Sherraden with moderators from frog's practices created a dynamic opportunity to explore how design was (and still is) evolving.
The series ran throughout 2008 with sessions every second month. With a partner at the AIGA and the support of frog and AIGA teams, I concepted and led the event.Other creators
Honors & Awards
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Certificate of Recognition: Operationalizing Creativity
United States Military Academy
Over several semesters I had the pleasure of contributing to a West Point course taught by Maj. Harry Jones seeking to bring creative critical thinking to life for Academic Individual Advanced Development students.
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Honorable Mention in Spaces, Places & Cities category: GuideWell Innovation CoRE
Fast Company Innovation by Design
GuideWell, the nonprofit holding company of Florida Blue insurance, opened the GuideWell Innovation CoRE (Collaborative Resource Ecosystem) in March 2016 in Florida’s “Medical City,” a health and life sciences focused development. The organization’s home base is designed to act as an incubator and co-working space, encouraging ideas that will shape the future of health care. The space features health and wellness programming and a nature- and health-focused design aesthetic with both the…
GuideWell, the nonprofit holding company of Florida Blue insurance, opened the GuideWell Innovation CoRE (Collaborative Resource Ecosystem) in March 2016 in Florida’s “Medical City,” a health and life sciences focused development. The organization’s home base is designed to act as an incubator and co-working space, encouraging ideas that will shape the future of health care. The space features health and wellness programming and a nature- and health-focused design aesthetic with both the programing and aesthetics defined by a small, nimble frog team.
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Visual Design Award: Beacon
The City of New York
The members of frog team that created BEACON for the Reinvent Payphones competition by the City of New York received The City of New York Visual Design Award for the overall excellence in concept and execution. While my contribution to the overall effort was small, I'm immensely proud of the team and the concept. https://www.frog.co/designmind/evolution-of-a-smart-city-hub
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IDSA, IDEA 2012 Gold Award
IDSA
The members of the frog team who partnered and helped lead GE into its User Experience transformation were honored to receive the 2012 Gold IDEA award for the scope, effectiveness and design of strategy and internal capability development.
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A Parting Note of Gratitude to Montefiore Einstein Two years ago, I took on a role I didn’t expect—leading Talent Development and Enterprise…
A Parting Note of Gratitude to Montefiore Einstein Two years ago, I took on a role I didn’t expect—leading Talent Development and Enterprise…
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Yesterday I read an article which first depressed me about the roles AI creates, but ultimately left me with an optimistic challenge for how we…
Yesterday I read an article which first depressed me about the roles AI creates, but ultimately left me with an optimistic challenge for how we…
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I am looking forward to presenting with my colleagues, including Susan Lozier and Naomi Marcil Levine, in the 7th annual Frontiers in Ocean Sciences…
I am looking forward to presenting with my colleagues, including Susan Lozier and Naomi Marcil Levine, in the 7th annual Frontiers in Ocean Sciences…
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Re-introducing myself. With presence, purpose, and a bit of perspective. Throughout my career, I’ve worn many hats: operator, strategist, leader…
Re-introducing myself. With presence, purpose, and a bit of perspective. Throughout my career, I’ve worn many hats: operator, strategist, leader…
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Its an honor to have been appointed to this new NASEM Earth & Life Sciences committee. I look forward to working with my colleagues, including Romany…
Its an honor to have been appointed to this new NASEM Earth & Life Sciences committee. I look forward to working with my colleagues, including Romany…
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