Human Resources Director

CSP has exclusively partnered with our client in the search for a Human Resources Director. The HR Director will serve as the strategic business partner to Sales, Install Operations, and Field Operations, supporting a rapidly growing organization with nearly 40 locations across the U.S. This individual will lead a small team of HR Managers and work closely with senior leadership to align talent strategies with overall business goals. This is a fully on-site role based in Fulton, MD, requiring in-office presence five days a week.

Key Responsibilities:

• Serve as a strategic HR partner to business leaders across Sales, Install, and Field Ops
• Lead workforce planning, talent development, and succession planning efforts
• Coach and support multi-site leadership teams across diverse geographies and regulatory environments
• Drive programs to improve employee engagement, performance, and retention, particularly among field and sales teams
• Support change management efforts related to market expansion, org changes, or integrations
• Partner on the design and rollout of sales incentive plans, leadership development paths, and internal mobility frameworks
• Leverage HR data and insights to inform business decisions and track progress on people strategies
• Ensure HR practices are consistent and compliant across all locations
• Navigate and resolve complex employee relations matters with a focus on risk mitigation and organizational health
• Play a key role in shaping and modeling company culture, including DEI and communication efforts

Required Qualifications:

• Bachelor’s degree in HR, Business, or related field
• 10+ years of progressive HR experience, including significant multi-site support
• Proven success in an HRBP or HR leadership role with strategic and hands-on responsibilities
• Strong track record of partnering with senior leaders and frontline managers
• Demonstrated ability to lead through change and scale HR practices in a growing organization

Preferred Qualifications:

• Background in home improvement, consumer services, or private equity-backed companies
• Experience implementing incentive plans and developing frontline leadership pipelines
• Familiarity with Lean, Six Sigma, or continuous improvement methodologies
• High emotional intelligence with strong influencing, facilitation, and communication skills
• Ability to prioritize and manage across multiple stakeholders in a fast-moving environment