ConvenientMD

Urgent Care - Medical Assistant (MA)

ConvenientMD Springfield, MA

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At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. As a Medical Assistant, you will play a crucial role in delivering high-quality patient care, assisting healthcare providers, and ensuring smooth clinic operations. This is an exciting opportunity to be part of a dynamic healthcare team dedicated to improving health outcomes and promoting wellness in our community. Your Impact includes patient interaction such as engaging with patients in a welcoming and professional manner, addressing inquiries, explaining prescribed medications, offering guidance on lifestyle modifications, and addressing patient questions and concerns. Clinical responsibilities include supporting clinical operations and patient care, conducting preliminary evaluations, performing basic clinical procedures, documenting patient information accurately, and medication administration under supervision. Collaboration with the clinical team involves working closely with other members to ensure seamless coordination of patient care, communicating effectively, collaborating on discharge plans, and supporting training of new team members. Required availability includes working 12-hour shifts with specific requirements for full-time, part-time, and per diem schedules, flexibility to work nights, weekends, holidays, and travel within a one-hour distance for shifts and training. Required qualifications include a high school diploma or GED, Medical Assistant certification or experience, Basic Life Support (BLS) certification, compassionate and patient-focused attitude, proactive communication skills, trustworthiness, effective collaboration, team player mentality, and technical proficiency. Bonus qualifications include 1-2 years of patient triage experience in urgent care or emergency department. ConvenientMD offers a collaborative team environment, urgent care services at no cost to team members and families, extensive benefits, 401k match, educational alliances, employer rewards, and a commitment to diversity and inclusion.
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Health Care Provider
  • Industries

    Hospitals and Health Care

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