How to turn your call center into a revenue engine with D365FO.

Waiting is the new frustration, and your customers hate it. Imagine this: customers eagerly waiting for their order pickup or reservation confirmation. They check their phone but see nothing. No update. No clue what’s next. Frustration builds. And that’s when you risk losing them for good. The truth is, real-time communication isn’t a luxury. It is a necessity. CareCloud data doesn’t lie: 👉 70% of shoppers buy faster when messages hit instantly and feel personal 👉 90% of customers say that no updates make them annoyed or lose trust Still, many retailers are sending emails that arrive too late or generic SMS messages that miss the mark. How to fix it? With smart automation: 📩 Messages triggered by what customers do right now 🙋 Personalization that feels human, not robotic 📲 Delivery across email, SMS, and channels customers actually use 🤝 Less manual work and happier teams With CareCloud’s CDP and CRM, you build these flows effortlessly, meeting expectations before they even arise and turning frustrated shoppers into loyal fans. CareCloud’s platform integrates customer data seamlessly, empowering retailers to create smarter communication without complexity. Don’t make your customers wait. Speak their language in real time. #marketingautomation #ecommerce #retail #customerinsight #CDP #omnichannel

HERE'S THE UNCOMFORTABLE TRUTH Multiple support channels = customer frustration multiplied. Your team shouldn't be switching between CRM, billing, documentation and, order-management tools to find answers 🙅 They need a one platform that brings all systems into a single place. That's what DIGITRIPS Group did with their support stack. Instead of adding another tool to their stack, they unified everything. One platform. One customer profile. And AI-powered automation that works behind the scenes. The results were remarkable. ✅ 75% faster first-response times ✅ 2x more tickets resolved per agent ✅ Most importantly: Happier customers and happier agents Natarajan Chandrasekaran shares the five pillars of modern omnichannel strategy in the comments below. 👇

Off-the-shelf platforms cannot solve every retail challenge. As customer expectations rise and supply chains grow more complex, more retailers are turning to custom software to create differentiated, high-impact digital experiences. At Experion Technologies, we help retailers build tailored solutions that power everything from seamless omnichannel commerce to intelligent inventory management and connected store operations. We also enable personalized loyalty journeys and optimize end-to-end supply chain performance. Our teams combine deep retail domain expertise with proven product engineering capabilities. The result is software that drives efficiency, elevates customer experience, and helps retailers move faster in an evolving market. If your retail roadmap includes building smarter digital capabilities, we would love to collaborate. Learn more about our approach here: https://hubs.li/Q03Hh2yH0 Access https://hubs.li/Q03Hh30h0 to explore our work across industries today. #RetailInnovation #CustomSoftware #OmnichannelRetail #RetailTechnology #ProductEngineering #ExperionTechnologies

In customer support, seconds matter. ⏱ With SMS + CTI integrated into Salesforce, your team can respond not in hours, but in seconds— (Voice + Text) working together with full context, automatic history, and seamless workflows. 💼 If you want to improve response times, reduce system-switching and deliver real-time updates people actually appreciate—This is the guide you need. Read more to see how integrating SMS + CTI transforms customer engagement. https://shorturl.at/WDZA0 #Salesforce #CTI #SMSIntegration #CustomerSupport #ResponseTime #Omnichannel #CRM #CustomerExperience #OperationalEfficiency #GirikSMS #Girikon

In today’s automotive market, response time isn’t just important — it’s everything. A lead left unanswered is a deal left on the table. HammerTime AI ensures that never happens. 🛠 Always available — 24/7, 365 🛠 Omnichannel — SMS, email, and voicemail covered 🛠 Efficient — books directly into your CRM Dealerships that use Hammer stay ahead because they never miss a lead, no matter when or how it comes in. Your team focuses on closing sales. Hammer makes sure the opportunity is always there. 🚗⚡

Struggling to manage complex inventory and streamline your retail supply chain? Inefficient processes can lead to missed sales opportunities, excess inventory costs, and disjointed customer experiences. In today’s competitive retail landscape, agility and data-driven decision-making are more critical than ever to stay ahead. Increff is a retail SaaS company delivering innovative software solutions designed to simplify inventory management, optimize omnichannel supply chains, and enhance merchandising processes. ✔️ Achieve seamless omnichannel retail experiences with all-in-one platforms like warehouse management, order management, and ship-from-store solutions ✔️ Automate inventory planning, allocation, and replenishment for smarter, faster decision-making ✔️ Leverage real-time business intelligence to adapt quickly, maximize profits, and foster sustainable growth Get Started with Increff Today https://lnkd.in/eXsHewR2 #DigitalMarketing #marketing #SaaS #B2B #SMB

𝗚𝗲𝗻 𝗔𝗜 𝗶𝘀 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗶𝗻𝗴 𝘁𝗵𝗲 𝗥𝗲𝘁𝗮𝗶𝗹 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗮𝘁 𝗮 𝗿𝗮𝗽𝗶𝗱 𝗽𝗮𝗰𝗲! With the potential to add $𝟮𝟰𝟬–$𝟯𝟵𝟬 𝗯𝗶𝗹𝗹𝗶𝗼𝗻 in economic value, retailers can see a margin increase of 𝟭.𝟮 𝘁𝗼 𝟭.𝟵 percentage points by leveraging 𝗔𝗜-𝗱𝗿𝗶𝘃𝗲𝗻 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻, 𝘀𝗺𝗮𝗿𝘁𝗲𝗿 𝘀𝘂𝗽𝗽𝗹𝘆 𝗰𝗵𝗮𝗶𝗻 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗮𝗻𝗱 𝗶𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝘁 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁. The future of retail isn’t just digital—it’s intelligent. 🚀 #GenerativeAI #RetailTransformation #AIInnovation #FutureOfRetail #DigitalTransformation #AIinRetail #GenAI #AIforBusiness #ArtificialIntelligence #RetailTech #SmartRetail #FutureWithAI

🌟 Retailers leveraging this in D365FO are already seeing improved conversion rates and stronger customer loyalty. 🌟 What if your in store POS could think like your best salesperson? 🪄Imagine a customer walking into your store, buying a jacket… and instantly, your POS suggests the perfect matching shoes, belt, or even a personalized discount all in real time. 🔮 This is not the future. This is today with Microsoft Dynamics 365 Finance & Operations + AI powered POS. 🔻 Realtime personalized recommendations at the POS 🔻Smarter upsell & cross-sell opportunities 🔻 Customer experience that feels tailor made 🔻Higher revenue per transaction with zero extra clicks ✅ The power lies in combining transactional data, customer history, and AI driven insights directly inside your retail operations. ♦️ Your POS becomes more than a cash register ♦️ it becomes a growth engine. 🔆 Retailers leveraging this in D365FO are already seeing improved conversion rates and stronger customer loyalty. 🙋♂️ The question is ❓ Are you ready to turn every checkout into a personalized experience? 📩 #D365FO #MicrosoftDynamics365 #AI #Copilot #RetailInnovation #CustomerExperience

In 2025, inventory management isn’t just about stock—it’s about connecting data to marketing, sustainability, pricing, and customer experience for true multichannel success. Learn More: https://lnkd.in/etyQzc_f #Inventory2025 #SmartStock #MultichannelSuccess #FutureOfCommerce

Struggling with inventory inaccuracies and sluggish supply chain responses? Inefficient inventory management can lead to missed sales opportunities, excess stock, and increased operational costs, impacting your retail growth and customer satisfaction. Staying ahead requires agile, data-driven solutions that simplify complex logistics and optimize omnichannel operations. Increff is a retail SaaS company offering innovative software solutions designed to revolutionize inventory management in logistics, ensuring your supply chain is more responsive and efficient. ✔️ Streamline omnichannel supply chain management with a single platform for inventory visibility across all channels ✔️ Automate decision-making with real-time data analytics to optimize inventory, merchandising, and replenishment strategies ✔️ Enhance operational agility through integrated warehouse and order management systems that reduce fulfillment times Get Started with Increff Today - https://lnkd.in/eXsHewR2 #DigitalMarketing #marketing #SaaS #B2B #SMB