How to create empathetic agents with HD voices in Dynamics 365 Contact Center

✨ New in Dynamics 365 Contact Center! ✨ Say goodbye to blind spots in customer conversations! 👀📞 Microsoft just rolled out end-to-end diagnostics and telemetry for the voice channel, giving IT teams and supervisors the power to: ✅ Pinpoint failures across every stage of a conversation ✅ Troubleshoot issues in real-time using Application Insights ✅ Analyze voice, messaging, and routing with built-in dashboards ✅ Reduce escalations to support, while improving customer satisfaction 💡 Business Impact? Faster issue resolution = Happier customers 😁 🔍 Whether you're managing routing, self-service, or rep engagement—this update helps you stay ahead of problems before they escalate. 📊 Ready to level up your contact center operations? Explore how telemetry transforms visibility into action: 👉https://lnkd.in/eEczKZGz #Dynamics365 #ContactCenter #Telemetry #CustomerExperience #Microsoft #AI #VoiceChannel #ApplicationInsights #CXInnovation

✨ New in Dynamics 365 Contact Center! ✨ Say bye-bye to blind spots in customer conversations! 👀📞 Microsoft just rolled out end-to-end diagnostics and telemetry for the voice channel, giving IT teams and supervisors the power to: ✅ Pinpoint failures across every stage of a conversation ✅ Troubleshoot issues in real-time using Application Insights ✅ Analyze voice, messaging, and routing with built-in dashboards ✅ Reduce escalations to support, while improving customer satisfaction 💡 Business Impact? Faster issue resolution = Happier customers 😁 🔍 Whether you're managing routing, self-service, or rep engagement—this update helps you stay ahead of problems before they escalate. 📊 Ready to level up your contact center operations? Explore how telemetry transforms visibility into action: 👉https://lnkd.in/eEczKZGz #Dynamics365 #ContactCenter #Telemetry #CustomerExperience #Microsoft #AI #VoiceChannel #ApplicationInsights #CXInnovation

Transform Your Business Today with UCFive Tools' AI Customer Experience Platform The future of customer experience is here, and it's powered by intelligent automation. UCFive Tools leverages cutting-edge AI bot technology to revolutionize how your business engages with customers, driving measurable results that directly impact your bottom line. Immediate Business Impact Dramatic Cost Reductions Businesses implementing UCFive Tools' AI solutions experience $300,000 in average annual savings, with companies cutting customer support costs by 30-40%. The platform handles up to 80% of routine customer inquiries automatically, freeing your team for high-value activities. 24/7 Customer Engagement UCFive Tools provides round-the-clock customer service without additional staffing costs. This delivers enhanced satisfaction while maintaining lean operations—a competitive advantage that 81% of sales teams using AI report as driving revenue increases. Real-Time Intelligence The platform delivers AI-driven personalization at scale, analyzing customer behavior to provide tailored interactions. Advanced features include real-time analytics, sentiment analysis, and automated coaching that improve conversion rates and customer lifetime value. Proven Results Across Industries Financial Services: Reduced customer waiting times from 10 minutes to seconds Retail: 22% increase in average order value through personalized recommendations Healthcare: Automated scheduling allows focus on patient care while maintaining quality Technology: 85% automatic query resolution rates with reduced support volumes Complete AI-Powered Solution UCFive Tools offers a unified AI customer intelligence platform: AI Contact Center: Intelligent routing and automated responses AI Sales Center: Outbound capabilities with live coaching AI Voice: Smartphone system with conversation management AI Meetings: Video conferencing with transcription and analytics Future-Proof Your Business With 70% of customer interactions expected to involve AI by 2025 and the AI market reaching $45+ billion by 2029, UCFive Tools positions your business as an industry leader. Companies report 25% increases in customer satisfaction alongside dramatic cost reductions. Would you be ready to transform your customer experience? Learn more at UCFive.com

Ad: CM. com | From Chatbots to Virtual Agents: The Next Stage of Customer Engagement Chatbots have played an important role in digital service for many years. They made it possible to answer simple questions instantly, scale customer support and keep costs low. But as customer expectations grow and companies face more complex demands, chatbots are no longer enough. Read the whole article from MarkkinointiUutiset: https://lnkd.in/dDRDXc7F

Ad: CM. com | From Chatbots to Virtual Agents: The Next Stage of Customer Engagement Chatbots have played an important role in digital service for many years. They made it possible to answer simple questions instantly, scale customer support and keep costs low. But as customer expectations grow and companies face more complex demands, chatbots are no longer enough. Read the whole article from MarkkinointiUutiset: https://lnkd.in/dDRDXc7F

Ad: CM. com | From Chatbots to Virtual Agents: The Next Stage of Customer Engagement Chatbots have played an important role in digital service for many years. They made it possible to answer simple questions instantly, scale customer support and keep costs low. But as customer expectations grow and companies face more complex demands, chatbots are no longer enough. Read the whole article from MarkkinointiUutiset: https://lnkd.in/dDRDXc7F

Ad: CM. com | From Chatbots to Virtual Agents: The Next Stage of Customer Engagement Chatbots have played an important role in digital service for many years. They made it possible to answer simple questions instantly, scale customer support and keep costs low. But as customer expectations grow and companies face more complex demands, chatbots are no longer enough. Read more: https://lnkd.in/dDRDXc7F

Ad: CM. com | From Chatbots to Virtual Agents: The Next Stage of Customer Engagement Chatbots have played an important role in digital service for many years. They made it possible to answer simple questions instantly, scale customer support and keep costs low. But as customer expectations grow and companies face more complex demands, chatbots are no longer enough. Read more: https://lnkd.in/dDRDXc7F

Ad: CM. com | From Chatbots to Virtual Agents: The Next Stage of Customer Engagement Chatbots have played an important role in digital service for many years. They made it possible to answer simple questions instantly, scale customer support and keep costs low. But as customer expectations grow and companies face more complex demands, chatbots are no longer enough. Read more: https://lnkd.in/dDRDXc7F

Ready to supercharge your customer engagement? Our new blog post reveals how AI can revolutionize how your small business connects with customers. Learn how to use AI-powered chatbots, personalized marketing, and data analytics to provide top-notch experiences and compete with larger companies. Discover the power of AI to boost your business! #AIforBusiness #CustomerEngagement #SmallBusiness #AIRevolution #MarketingAutomation #TechForGrowth #CustomerService https://lnkd.in/gxX4RcU6