How AI Agents Cut Support Time in Half for SMB

View profile for Farhad Abbasi

Electrical Engineer | AI Developer | Email Marketing Strategist | Bridging Creativity & Technology

How one SMB cut support time in half with AI Agents 🤫 A small e-commerce founder had a common pain: support tickets piling up. Before: - 3 days average response time - Customers frustrated - Team burned out After installing a simple AI agent: - Tickets auto-tagged + routed - FAQs answered instantly - Human agents focused on complex cases Result? Resolution time dropped to under 24 hours. No huge budget. No 6-month rollout. Just a practical automation. It made me realize: speed doesn’t always require scale — it requires smart workflows. What’s one process in your business you’d love to cut response time on? #AIAgents #Automation #SMB #CustomerExperience Ready to automate your workflows? Let's connect!

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