Hexaware's Q3 margin growth, SMC Squared acquisition, and US-led GCC model.

From traditional talent models to transformed organizational structures, Global Capability Centers and IT service providers are reimagining the future of work. As AI augments business operations, the focus for IT Service Providers shifts to achieving the “holy grail” of nonlinear revenue models. Catch Ananth Chandramouli, Executive Vice President and Managing Director, India Business Unit, Capgemini, in conversation with nasscom as he envisions how partnerships between GCCs and IT service providers will reimagine the future of work: bit.ly/3UXv2u9 #GetTheFutureYouWant #GCCEvolution #CapgeminiAcesInnovation

https://lnkd.in/d4k_CXQg From traditional talent models to transformed organizational structures, Global Capability Centers and IT service providers are reimagining the future of work. As AI augments business operations, the focus for IT Service Providers shifts to achieving the “holy grail” of nonlinear revenue models. Catch Ananth Chandramouli, Executive Vice President and Managing Director, India Business Unit, Capgemini, in conversation with nasscom as he envisions how partnerships between GCCs and IT service providers will reimagine the future of work: bit.ly/4mFdZsX #GetTheFutureYouWant #GCCEvolution #CapgeminiAcesInnovation

Manual IT processes can’t keep pace with user expectations. Delays, generic resolutions, and repetitive tickets frustrate teams and slow business down. In this blog, Sachin Bhandari, VP & Head – Digital Workplace Services, and Sandeep Reddy Chegireddy, AIOps Transformation Architect, share how Mphasis’ AI Service Desk replaces fire-fighting with foresight, using a self-improving loop of monitoring, automation, feedback, and optimization. Explore how smarter support begins long before a ticket is even raised: https://mphs.co/aisd #AIServiceDesk #AI #EngineeringIsInOurDNA #SolutionBlog #StayAhead #Mphasis

Mphasis NeoZeta™, the cutting-edge Gen AI-based Enterprise Modernization Platform by Mphasis. It's designed to unlock hidden enterprise knowledge in code and other technical artifacts, enabling confident modernization of mission-critical systems with minimum time-to-market and potential cost savings of up to ~60 %. Learn more: https://mphs.co/ivfl Ashish Devalekar, Asha Babu, Arindam Gangopadhyay, Anurag Shachindra, Sujata Menon #GenAI #AI #StayAhead #EngineeringIsInOurDNA

Thrilled to share about Mphasis NeoZeta™, our Gen AI–powered Enterprise Modernization Platform that is redefining the way enterprises modernize mission-critical systems. NeoZeta™ helps organizations unlock hidden knowledge from complex code and technical artifacts, enabling modernization with speed, confidence, and reduced risk. With the potential to deliver up to ~60% cost savings and faster time-to-market, it’s a true game-changer for digital transformation. #Mphasis #NeoZeta #GenAI #EnterpriseModernization #DigitalTransformation

Traditional service desks often react too late, leaving users frustrated and IT teams overwhelmed. But what if the solution was built to anticipate, adapt, and act before disruption? Sachin Bhandari, VP & Head – Digital Workplace Services, and Sandeep Reddy Chegireddy, AIOps Transformation Architect at Mphasis, unpack the Hi-Tech, Hi-Touch, Hi-Trust formula powering the next generation of AI Service Desks. https://mphs.co/aisd #AIServiceDesk #AI #EngineeringIsInOurDNA #SolutionBlog #StayAhead #Mphasis

Mphasis NeoZeta™, the cutting-edge Gen AI-based Enterprise Modernization Platform by Mphasis. It's designed to unlock hidden insurance enterprise knowledge in code and other technical artifacts, enabling confident modernization of mission-critical systems with minimum time-to-market and potential cost savings of up to ~60 %. Learn more: https://mphs.co/vanl Ashish Devalekar, Philip Cottam, Divyaang Mittal, Prashant Jagwani, Krishna Srinivasan, Siva Sreeraman, Phani K Belede #AI #EnterpriseModernization #StayAhead #EngineeringIsInOurDNA

Radical technology changes are making upskilling and reskilling the need of the hour. GCCs are embracing collaboration for not only building value-driven competitive advantages with AI strategy but also leveraging IT service providers to drive scale and stay ahead of the curve. Catch Ananth Chandramouli, Executive Vice President and Managing Director, India Business Unit, Capgemini, in-conversation with nasscom as breaks down how GCCs must focus on the core while IT service providers handle large-scale: bit.ly/3UXv2u9 #GetTheFutureYouWant #GCCEvolution #CapgeminiAcesInnovation

🚀 TCS Establishes New AI & Services Transformation Unit 👨💼 Leadership: Veteran Amit Kapur (with 26+ years at TCS) is appointed as the Chief AI and Services Transformation Officer, effective September 1st. He will report directly to President & COO Aarthi Subramanian. He is succeeded by Vinay Singhvi as the head of the UK & Ireland business. 🔄 Objective: To move away from a previously cautious approach and aggressively scale AI impact across the company and for clients. This is a direct response to more aggressive competitors like Accenture and Cognizant. 🔧 Key Functions of the New Unit: Integration: Will consolidate all existing AI teams and capabilities, including the current AI & Cloud business unit. Collaboration: Will work closely with horizontal service units and industry business groups. Innovation: Focus on reinvigorating service propositions, deepening AI domain solutions, building new partnerships, and accelerating AI-powered delivery in operations and engineering. Client Engagement: Leverage global TCS Pace Ports to demonstrate real-world AI possibilities to customers. 📉 Organizational Restructuring: This move is part of a larger transformation strategy announced in July. As part of this, TCS will lay off ~2% of its workforce (middle & senior grades) this financial year to become more agile. Affected employees will be offered reskilling, benefits, and transition support. 🎯 Overall Goal: To future-proof the organization, adapt to changing client needs, and ensure TCS is a leader in the AI-led disruption of the tech services industry.

#FortuneIndiaMagazine | TCS plans to cut its workforce by 2% to adapt to AI-driven changes, impacting 12,000 executives by FY26. This move reflects a broader industry shift towards high-tech talent, as IT firms focus on AI & automation. (Rukmini Rao writes) #TCS #AI #FortuneIndia https://lnkd.in/dkx7ihKj