How to speak AI: A guide to AI fluency in the workplace

View profile for Paula Goldman

Chief Ethical and Humane Use Officer at Salesforce | Board Member | Trustworthy AI + Data | Emerging Tech | Global Policy | Enterprise Risk | Available for Board Seats

What does it mean to "speak" #AI? One of the most helpful features of today's AI is the ability to ask a question or assign a task in plain language and get a response back. But speaking to AI is not the same as speaking to a human colleague. Getting the most from AI at work requires an understanding of what it is... and what is not. Here's an article about what AI fluency in the workplace: 📞𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: refining your prompts, knowing how to "tune the knobs"  ✔️𝗖𝗿𝗶𝘁𝗶𝗰𝗮𝗹 𝗘𝘃𝗮𝗹𝘂𝗮𝘁𝗶𝗼𝗻: testing outputs and matching tools to tasks. 🔃 𝗔𝗱𝗮𝗽𝘁𝗶𝘃𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: refreshing playbooks as capabilities evolve. 🤖𝗛𝘂𝗺𝗮𝗻-𝗔𝗜 𝗦𝘆𝗻𝘁𝗵𝗲𝘀𝗶𝘀: pairing machine scale with human judgment and accountability. More here:  https://lnkd.in/gFhpmQzm https://lnkd.in/gFhpmQzm

  • Screenshot of article "Speaking AI: Why Fluency is the Next Essential Skill for Workers"

Cannot recommend earning Agentblazer badges as part of the learning process highly enough! There is nothing that compares to being hands-on with Flows and Prompt Templates and the very structure of Topics & Actions to really grok this. I can’t say I ever expected to be working with Apex, but I'm one day away from earning my Legend badge. It’s HARD but so rewarding.

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