🚀 From Code to Clicks: Why User Perspective is the Real Debugger 👩💻👨💻 As QAs, we often catch issues that aren’t in the code — but in the experience. A button may work perfectly ✅ … but does it guide the user naturally? 🤔 That’s where user perspective becomes our strongest tool. 🎯 Why QAs Must Hunt UX Issues: -Users don’t log bugs, they just leave. -Business loses credibility before analytics even detect customer drop-off. -QA ensures clarity of action + confidence of result. 🔐 Example 1: Auto-Login vs Autofill — A Subtle UX Trap Imagine: A user updates their password ✅ …but forgets to update it in their password manager ❌ ❌ Auto-login immediately → login fails repeatedly → user confusion ✅ Wait for user confirmation → they notice the wrong password, correct it, and log in smoothly Platforms like Gmail, Facebook, and LinkedIn follow this approach — users need control to build trust. 📶 Example 2: Network Drop During Payment — Trust Killer You buy something online → network drops for 2 seconds during checkout. ❌ Bad UX: System retries silently → charges user twice ✅ Smart UX: Show a clear “Payment not confirmed, retry?” message This small decision can mean the difference between a happy repeat customer or support nightmares + lost trust. ✨ Takeways: Seemingly small UX decisions can mean the difference between: ✔️ A smooth, trust-building experience ❌ Or frustration, failed attempts, and support tickets As,we’re the last line of defense between confusion and confidence,we should think like users in messy real life, shining a light on subtle pitfalls that impact experience and trust. #QA #Testing #UserExperience
Why QAs Should Focus on UX Issues for Better Experience
More Relevant Posts
-
“Manual Testing is Dead?” That’s what the buzz says. But the truth? Manual testing is evolving, not disappearing. Automation is powerful — it accelerates releases and reduces repetitive tasks. But it can’t catch human context: UX flaws, accessibility gaps, or real-world quirks. The future isn’t automation vs manual. It’s automation + manual = bulletproof software. Curious? 👉 Swipe through the carousel to bust the myth. What’s the most surprising bug a human tester caught for you? #SoftwareTesting #QAMatters #ManualTesting #AutomationTesting #TestingCommunity #TechMyths #QualityAssurance #TestSmarter #BugFreeFuture #TechLeadership
To view or add a comment, sign in
-
Manual testing gets a bad rap sometimes, but its value is irreplaceable—especially when dealing with complex, user-centric scenarios. Have you ever wondered which technique consistently uncovers critical hidden issues? Exploratory testing remains one of the most powerful manual approaches. It’s not just random clicking; it's a structured yet flexible investigation where the tester constantly designs and learns on the fly. This mindset fosters creativity and simulates real-user behavior in ways automation can't fully capture. The key benefit? Faster discovery of UX glitches and edge-case bugs that automate scripts often miss. Pro tip: Document your hypotheses and observations in real-time; it turns your exploratory cycles into actionable insights that scale across teams. How do you balance scripted and exploratory testing in your workflow? Share how your team leverages this technique to deliver more polished releases. The deeper we understand user experience, the closer we get to exceptional quality. #ManualTesting #ExploratoryTesting #QualityAssurance #UserExperience #SoftwareTesting
To view or add a comment, sign in
-
A/B Testing Definition A/B testing is a quantitative experiment that compares two versions of the same UI by randomly assigning users and measuring a single primary metric. Change one variable (e.g., CTA text, hero image, nav pattern) to see which version performs better. What makes A/B testing effective? ✅ Pick one high-impact variable. Start with elements that can realistically move the needle (CTA, headline, layout position). ✅ Define one goal + a hypothesis. Example: “If we make the CTA action-oriented, conversion rate will increase because clarity reduces hesitation.” ✅ Randomize and split evenly. Keep assignment consistent; don’t slice by gender/age up front—run random, then analyze segments after significance. ✅ Run long enough. Cover at least one full business cycle; decide sample size and stop-rules in advance (avoid peeking and stopping on a lucky spike). ✅ Control for confounders. Don’t launch during big promos, code freezes, or traffic anomalies. Keep performance (speed) and content the same. ✅ Document & iterate. Log hypothesis → result → decision. Ship the winner, then queue the next test—small, continuous gains compound. #UI_UX #UX_process #AB_test #Product_designer
To view or add a comment, sign in
-
-
The QA paradox of 2025: More automation than ever, yet user experience issues are still killing launches. While teams race to implement autonomous testing, cloud-based QA, and continuous integration, they're missing what matters most—how real users actually interact with their product. The result? Technically perfect applications that frustrate customers and tank conversion rates. At UserReady QA, we bridge this gap with human-centered exploratory testing that catches the usability issues automation overlooks. Question for the community: What's the most surprising UX issue you've discovered after launch that your testing missed? #QualityAssurance #UserExperience #ProductLaunch #TechTrends #Automation
To view or add a comment, sign in
-
-
Wild how one "simple request" can change the whole direction of a project. When a stakeholder says, “Can we add dark mode? It’s just a color change.” Simple, right? Well, let me walk you through what really happens: ↳ UX team debates color accessibility for 3 days ↳The dev team rebuilds half the components ↳ QA finds 47 bugs that only occur at 2 AM on Android ↳ Release date shifts (again) ↳The documentation team updates every screenshot ↳ Customer Support trains for new user questions ↳ Budget suddenly looks… darker too And people still wonder why project managers raise an eyebrow when they hear: "just". 💬 What’s the most deceptively “simple” feature request you’ve seen blow up into a full project? #StakeholderManagement #WorkLifeInTech #ProjectChallenges #PMStruggles #TechProjectManagement
To view or add a comment, sign in
-
-
Your periodic reminder: it's 2025, and there are still development organizations that seem unable to design useful error messages. This one appears during installation of an update. I believe, dear MindManager folk, that you *meant* to say "We'll need to close the application before we can proceed". Whereupon the most elegant outcome would be that the update process would shut down the app, install the update, and restart the app exactly where the customer left off. But even an error message that said "YOU'll need to close the application before we can proceed" would be a step up. And I suspect that a) no tester tried to install an update over the running application; OR b) the program manager for the app said, "I'm okay with irritating our users." As a program manager, I wasn't ever happy with saying things like that. Good thing I had thoughtful UX people who wouldn't design messages like that, skilled developers who considered the outsider's, user's perspectives, and — in the unlikely event problems got that far — wonderful testers who brought those things to my attention early.
To view or add a comment, sign in
-
-
A beautiful website doesn’t always mean a website that converts. Hidden UI/UX issues can silently hurt your conversions and revenue: a button that doesn’t load properly, a confusing checkout flow, a form that breaks at the wrong moment. Traditionally, finding these problems required manual QA teams, coding, or endless testing cycles. But not anymore. ✨ We built an autonomous AI-driven QA system that simulates real users on your site: ✔ Detects hidden bugs and UI/UX issues ✔ Runs automatically—overnight or on demand ✔ Delivers clear, actionable reports ✔ No coding. No QA team required. Think of it as your website’s immune system—catching problems before your customers do, boosting conversions, and saving significant lost revenue. 💡 In today’s digital world, every small friction costs you real money. Why let bugs hurt your business when AI can protect it?
To view or add a comment, sign in
-
One important lesson I’ve learnt in my QA journey is that quality isn’t just about functionality. Early on, I used to focus only on whether features worked as expected. But along the way, I discovered the hard truth: if the design feels broken or inconsistent, the product won’t feel complete — even if all functionalities are correct. That’s where design snagging comes in. From alignment issues, spacing inconsistencies, and responsiveness glitches to visual mismatches with design systems — these are all part of the QA responsibility. A product that “works” but looks off still affects user trust. A product that both works and looks right delivers real quality. Quality Assurance isn’t just about testing functionality; it’s about ensuring a seamless experience. #QualityAssurance #SoftwareTesting #UIUX #LessonsLearned
To view or add a comment, sign in
-
Great products are judged in their worst moments. I love when an outage page isn’t just a shrug. A friendly, on-brand screen with clear next steps turns a failure into trust. It says: we thought this through, even when things break. These details shouldn’t be exec-only talking points. The real win is when this mindset reaches the last engineer and QA. Bake it into how you build. Over the years I have been developing and managing software, This detailed oriented mindset will only be instilled within team if we treat "Engineering for failure" as a product feature. Make it habitual. #UX #EngineeringCulture #SRE #DesignSystems #CustomerTrust
To view or add a comment, sign in
-
-
𝐀 𝐬𝐦𝐨𝐨𝐭𝐡 𝐥𝐚𝐮𝐧𝐜𝐡 𝐢𝐬𝐧'𝐭 𝐚𝐛𝐨𝐮𝐭 𝐥𝐮𝐜𝐤, 𝐢𝐭'𝐬 𝐚𝐛𝐨𝐮𝐭 𝐩𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧. Missed steps in the final delivery phase often lead to last-minute scrambles, quality issues, and delayed releases. This 10-point checklist helps you ensure every aspect of your project is aligned, tested, and client-ready. ✔️ 𝑫𝒆𝒍𝒊𝒗𝒆𝒓𝒚 𝑹𝒆𝒂𝒅𝒊𝒏𝒆𝒔𝒔 𝑪𝒉𝒆𝒄𝒌𝒍𝒊𝒔𝒕: 1️⃣ All features match the original scope 2️⃣ Functional and regression testing completed 3️⃣ UI/UX reviewed and approved 4️⃣ All critical bugs resolved 5️⃣ Documentation delivered (technical + user-facing) 6️⃣ Codebase reviewed and cleaned 7️⃣ Staging environment matches production 8️⃣ Handover plan finalized with stakeholders 9️⃣ Post-launch support and maintenance plan ready 1️⃣0️⃣ Client sign-off secured Use this list as a final safeguard to catch what often gets overlooked. A thorough checklist today saves costly corrections tomorrow. IT IDOL Technologies #DeliveryExcellence #ProjectManagement #ClientSuccess #QualityAssurance #SoftwareDelivery
To view or add a comment, sign in