Ellucian's AI push: Revolution or optimization?

View profile for Tilottam Wagh

AI Agent Specialist Trainer | AI Agent Architect | Business Transformation with AI Professional AI Trainer | Voice AI • RAG • Workflow Automation | Helping Businesses Transform with Intelligent AI Solutions

AI promises a higher education revolution. Yet, for many institutions, it feels like another layer of complexity on existing, entrenched systems. We must scrutinize whether new tech truly transforms or merely optimizes inefficiency. Ellucian's intensified focus on integrating AI across its Ellucian Experience platform and specific solutions like CRM Advise aims to enhance student success and operational efficiency. These advancements target predictive analytics for student retention and personalized engagement, ostensibly streamlining administrative burdens. It's an aggressive push towards leveraging intelligence in critical institutional functions. The intent is clear: empower institutions with tools for better decision-making and a more tailored student experience. However, true impact hinges less on the sophistication of the AI and more on the institution's readiness to adapt its organizational structures. Simply having AI doesn't solve systemic data silos or fragmented student support models. Are we truly evolving the core university operating model, or are we just acquiring shinier tools for an unchanged mindset? Without a parallel commitment to challenging and re-engineering foundational processes, even the most powerful AI risks becoming another underutilized feature. How many institutions are genuinely prepared to dismantle obsolete workflows to fully harness AI's transformative potential, rather than simply layering it over existing problems? #HigherEdTech #Ellucian #AIEducation #DigitalTransformation #StudentSuccess #SystemReform

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