Ellucian's AI push in higher education: Is it a solution or a distraction?

View profile for Tilottam Wagh

AI Agent Specialist Trainer | AI Agent Architect | Business Transformation with AI Professional AI Trainer | Voice AI • RAG • Workflow Automation | Helping Businesses Transform with Intelligent AI Solutions

AI is not a magic wand for higher education's systemic issues. Ellucian's recent push to embed AI across Banner, CRM Advance, and Experience demands scrutiny. Are we truly enhancing institutional efficiency, or just automating old problems faster? The promise is clear: personalized student experiences, streamlined operations, and data-driven insights. However, integrating AI into legacy systems presents inherent challenges. Simply layering AI on top without fundamental process re-engineering risks superficial gains. The real test lies in how these AI capabilities integrate with existing data silos and human workflows. Without robust data governance and a clear strategy for human-AI collaboration, these tools become expensive toys. Higher education needs intelligent systems, not just systems with intelligence. While the ambition to leverage AI is commendable, the execution determines its impact. We must question if these solutions truly solve core administrative burdens or merely shift them. Is Ellucian's AI integration a genuine step towards transforming higher education, or just another incremental update clothed in buzzwords? #HigherEducation #Ellucian #ArtificialIntelligence #EdTech #DigitalTransformation #Innovation

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