Ellucian embeds AI in core platforms for student success

View profile for Tilottam Wagh

Senior Product Support Analyst

Higher education often lags in technology adoption, clinging to legacy systems while students demand digital fluency. The promise of AI isn't just automation; it's a fundamental shift in institutional operation and student engagement. Ellucian is now pushing deeper into AI, embedding capabilities directly into its core platforms. This move is more than an upgrade; it's a strategic pivot. This isn't merely about chatbots or simple analytics. Integrating AI into the Ellucian Experience platform aims to personalize student journeys, predict at-risk populations, and streamline complex administrative workflows. The goal is to move beyond reactive support towards proactive, data-driven interventions. This challenges the traditional, siloed approach to student services and operational management. True innovation requires more than just new features; it demands a shift in institutional mindset and process. While Ellucian provides the tools, institutions must re-evaluate their data governance, staff training, and strategic goals. Without addressing these foundational elements, even advanced AI risks becoming another underutilized module. The real success lies in adapting the entire ecosystem, not just the software. The potential for AI to redefine student outcomes and institutional efficiency is undeniable. However, simply deploying new technology isn't a silver bullet for systemic issues within higher education. Are institutions truly prepared to harness these AI capabilities for transformative change, or will they treat them as merely incremental improvements to old problems? #HigherEdTech #Ellucian #AIinHigherEd #StudentSuccess #DigitalTransformation #EdTech

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