How to work in a multi-generational team

Picture this: You’re working on a project with your coworkers, and after interacting with them, you sit back and think that they must be from a different world. 

That’s the only thing that would explain why your boss wants to call you over just to send a simple chat. Or why your teammate double-checks every email before sending it.

Welcome to the reality of multigenerational teams.

For the first time in history, we’ve got multiple generations working together. That means a mix of work styles, communication habits, and expectations (all in the same meeting!). This could be a recipe for frustration… or the key to reaching innovation. How to achieve that? Understanding how to make these differences work for you, not against you.

Forget the Stereotypes, Here’s What Actually Matters

Let’s be real, most generational stereotypes are just lazy shortcuts. No, not every Boomer struggles with tech, and not every Gen Z is glued to their phone. Instead of making assumptions, focus on how people actually work.

• Different work styles = a stronger team. Some people prefer structure; others thrive on flexibility. Older colleagues might lean on experience and traditional processes, while younger ones often experiment with new approaches. The sweet spot? It might be a mix of both.
• Communication differences don’t have to be deal breakers. A Gen X manager may love detailed emails, while a Millennial teammate prefers Teams. Instead of getting frustrated, find common ground. Meet people where they are and use the tools that work best for the team.
• Experience vs. innovation? Why not both? A senior coworker has years of industry knowledge. A younger teammate brings fresh ideas and digital expertise. Together, they can create something better than either could alone.

Here’s a quick guide to communication preferences:

• Boomers & Gen X → Prefer in-person meetings, calls, and structured emails.
• Gen Z → All about real-time communication, think DMs, voice notes, and collaborative tools like Notion or Miro.

But remember: People are individuals. Pay attention to how your team members prefer to communicate and adapt accordingly.

Collaborate Better With These Hacks

• Find common ground. Shared goals unite people. Don't focus on the differences, focus on your collective goal.
• Mix work styles strategically. Structured thinkers handle planning while adaptable thinkers pivot when things change. Balance is everything.
• Apply reverse mentoring. The best workplaces know that learning goes both ways. Younger employees can share insights on digital trends, while older employees bring leadership, strategy, and industry wisdom.
• Talk about expectations. Not everyone has the same work habits. If one person expects instant Slack replies but another checks messages once a day, team norms should be established early on.

Handle Conflict (Without Making It Worse)

Most workplace tension comes from different expectations, not bad intentions. The trick? Instead of assuming someone is being difficult, ask yourself: What are they used to? What do they need to feel comfortable working together?

Imagine this: A Gen Z teammate sends quick Slack updates, while a Gen X coworker prefers full email reports. Should they get annoyed with each other? No, there should just be a communication standard, like using Slack for quick check-ins and sending full updates by email. Being clear from the beginning will prevent a lot of frustrations later.

Just Make the Most Out Of The Experience!

The truth is that teams that embrace generational diversity perform better. Different perspectives lead to stronger problem-solving, more creative ideas, and better decision-making.

The key? Be curious and open, don’t assume, ask! You think an older colleague won’t like new ideas? Just ask for their input. You think a younger coworker won’t understand traditional practices? Explain why they exist.

In the end, we all want the same things: respect, appreciation, and a work environment where we can do great things. And the best way to achieve that? Together.

Get in touch if you need to improve communication and efficiency in a multigenerational team!