Love at First Sip: February’s Community Blend
Welcome to this month’s Community Cafe - where the ideas percolate, the insights are piping hot, and there’s always room for one more at the table!
This edition is espresso-ly packed with content you won’t want to miss:
🥐 A flaky-er, fresh-update on CreatorCon 2025! Mark your calendars before FOMO sets in.
☕ MVPs and Developer Advocates spilling the beans! From GlideRecord tricks to the power of GraphQL, our experts are serving up some seriously strong insights.
🍩 No half-baked solutions here! Struggling with List Collector variables? Need the perfect attachment setup? We’ve got the recipe for success.
Whether you take your knowledge black, extra sweet, or with a side of code, we’re here to keep you caffeinated and innovating.
Click below to dig in, because great ideas are always better when shared!
Keep scrolling for:
Exciting news and updates.
Helpful tips and tricks.
Engaging community spotlights.
The latest events.
Explore the Yokohama Release with the ServiceNow Developer Advocates
The Yokohama release has arrived, and our dedicated ServiceNow Developer Advocates are back with another round of helpful content! This time, we’re taking a more flexible approach - organizing everything by content type for easy access. Click below to explore!
Who's Joining us at CreatorCon?
CreatorCon 2025 is almost here! Taking place in sunny Las Vegas at Knowledge 2025, it's the ultimate gathering for the ServiceNow Community. Whether you're a developer, architect, or practitioner - new or experienced - this is your chance to network, learn, and up your skills. Build and deploy an AI Agent, connect with peers, and most importantly, have fun!
Introducing the 2025 ServiceNow MVPs
A new year brings a new class of ServiceNow MVPs! These Most Valued Professionals are certified experts in the Community, sharing their knowledge and creating content to help you get the most out of the Now Platform. Click below to meet them!
New Creator Toolbox Episodes
New release, new Creator Toolbox! Join the ServiceNow Developer Advocates as they dive into the latest platform features in this in-depth video series. Recent episodes explore Now Assist for Test Creation (ATF), Process Mining, and Now Assist for Code. Click below to access the Creator Toolbox playlist - be sure to bookmark it so you never miss an episode!
ServiceNow IDE Features in Yokohama
Missed TechNow Yokohama? Senior Developer Advocate Travis Toulson breaks down exciting new features in the ServiceNow IDE! TypeScript is now supported for Business Rules and scripts, giving structured coders a powerful new option - while JavaScript remains for those who like to keep things flexible. Watch the full breakdown here!
Join us for an Ask The Experts Session in March
Got questions? We’ve got answers! Join an Ask the Experts session this March and get insights straight from ServiceNow pros. Whether you’re troubleshooting, exploring best practices, or just curious about what’s possible, this is your chance to learn from the experts and level up your skills. Bring your questions and join the conversation!
Six GlideRecord Tips to Supercharge your Development
GlideRecord is essential for scripting and querying in ServiceNow — but are you making the most of it? In this week’s Did You Know episode, Senior Developer Advocate Kristy Merriam shares six expert tips to optimize your scripts and boost query performance. Don’t miss it!
Understanding Data/Input Object in Service Portal Widgets
Join Senior Developer Advocate Earl Duque as he breaks down a common ServiceNow concept — the dance between server scripts and client scripts. In this blog, Earl explores how data and input objects enable widgets to communicate seamlessly. If you’ve ever worked with ServiceNow widgets and wondered, “How does data actually get from point A to point B?”, this one’s for you!
Essential JavaScript ES12 Features You Should be Using
Join Senior Developer Advocate Earl Duque as he explores the evolution of JavaScript and how ES12 can make your code cleaner, more readable, and easier to maintain. If you learned JavaScript on the ServiceNow platform before 2022, it's time for a skills refresh! Dive into some of the most impactful updates that will level up your coding game. Plus, utilize the attached PDF to access 23 pages of individual lessons!
Using GraphQL API’s for Better Performance
Join Senior Developer Advocate Travis Toulson as he explains why GraphQL APIs are becoming his go-to for data exchange between UI Builder or Service Portal and ServiceNow. While Scripted REST APIs were once the choice for interactive front ends like Workplace Reservations, GraphQL is winning out for its performance and flexibility — especially when transitioning to UI Builder.
ServiceNow Catalog Item Attachment Tricks I Bet You Didn’t Know
Join ServiceNow MVP Kristen Dettman as she explains how to properly attach a file to your service catalog item, allowing users to easily download it. She’ll also walk you through how to ensure your attachments are correctly moved between instances when promoting your catalog item. Watch the video for the full breakdown!
How to Iterate Through a List Collector Variable in Flow Designer, with Amit Verma
Join ServiceNow MVP Amit Verma as he walks through how to fix a common error when working with List Collector variables in Flow Designer:
"Unable to create serializable iterator for items..."
This error occurs because List Collector variables are stored as comma-separated strings, not arrays, causing the 'For Each' action to fail. Amit explains the solution to resolve this issue and get your flow working smoothly.
Community Spotlight: Senior Developer Advocate Allen Andreas
Allen Andreas is a military veteran and brings over a decade of experience working on the ServiceNow platform, combining problem-solving expertise with a passion for knowledge sharing. He’s a Certified Master Architect (CMA), a six-time ServiceNow MVP, author of his very own Learning course, and ranks in the Top 3 on the ServiceNow Community forums’ lifetime solutions leaderboard. As the creator of the Allenovation YouTube channel, he has spent the past 3 years producing engaging content that makes complex topics more accessible. He’s also presented at Knowledge for the past 3 years and has been a guest speaker for the Rising Star and Skillbridge programs and the Washington DC release event.
Outside of work, Allen enjoys creating synthwave/retrowave music, modding arcade cabinets, and exploring new places with his family. He also loves hanging out with his Bengal cat, Pixel, and finding unique ways to make the ServiceNow platform even more accessible and engaging for the community.
Join us for a ServiceNow Developer Meetup
Looking to get involved with our Developer Meetup program? Hosted by enthusiastic Community members, these events are perfect for networking, sharing ideas, and learning from other ServiceNow enthusiasts. Check out our newly launched meetup site on the Community to find local events or join a virtual meetup to connect globally.
Register for Knowledge and CreatorCon 2025!
Knowledge 2025 is just around the corner, and that means CreatorCon is on its way! Want to secure your Knowledge ticket early? Click below to register! And don’t forget — check the CreatorCon box during registration to be part of the action!
Click any of the links below to navigate to various areas in the ServiceNow Community ecosystem!
The ServiceNow Community Homepage
The ServiceNow Community YouTube Channel
ServiceNow Administrator | CSA | Musician & Music Producer
6moGreat stuff in here!
EUREKA-2024 IITB Semi-finalist || Abhyuday IITB-Action Plan Finalist || B.Tech- (CSE’26 ) & Honors Through Innovation || Blockchain Dev || Startup Enthusiast || MCP | RAG | GEN AI
6moservicenow system administrator certification (CSA) & ServiceNow Certified Application Developer (CAD) certification voucher available. 🎟️🎫 DM for enquiry. 💱💸. Discounted price
Senior Advocate @ ServiceNow - Certified Master Architect (CMA), Mentor, Military Veteran, Passionate Knowledge Sharer, and Host of ServiceNow’s Ask the Experts community series!
6moThis newsletter is just PACKED with great news and insights! BIG congrats to all MVPs as well! 💚