Partner Newsletter | August 2025

Welcome to the August 2025 Partner Newsletter!

In our August 2025 edition, we welcome Reversio as our newest integration partner, bringing smarter, real-time returns management to Ongoing WMS. Discover powerful API and webhook updates for disassembly production orders, pick order handling, movement order enhancements, and more. Plus, see how 3PL providers ShipAway in Lithuania 🇱🇹 and INCORP VÄST AB in Sweden 🇸🇪 are streamlining operations and scaling across Europe with Ongoing WMS.

Thanks to our partners, our ecosystem of integrations continues to evolve. Below, we list the latest updates within our partner network.

New Integration Partner: Reversio

Reversio is a customizable return portal for modern e-commerce brands, helping businesses lower return rates, retain revenue, and enhance customer experience through personalized flows, smart exchange options, and seamless integrations. They have developed and maintain the integration with Ongoing WMS, enabling smooth, real-time returns management.

Read more about the integration in our Documentation Center.

We continuously improve our APIs and webhooks to stay up-to-the-minute. Below, we have listed some of our latest updates. More information about our APIs and webhooks can be found in our Developer Pages.

Goods Owner SOAP API

• Disassembly Production Orders: The ProcessProductionOrder call now supports creating “disassembly” production orders, allowing a production article to be split into its constituent parts.

• Supplier Delivery Instructions: The GetInOrdersByQuery call now returns the delivery instruction from the supplier address.

Goods Owner REST API

• Disassembly Production Orders: The /productionOrders endpoint now supports creating “disassembly” production orders, allowing a production article to be split into its constituent parts.

Automation SOAP API

• Serial Number Queries: The GetPalletItemsByQuery call now supports querying pallet items by serial numbers.

• Pick Order Retrieval: A new GetPickOrdersByQuery call is available to fetch information about pick orders.

• Pick Order Cancellation: A new RemovePickOrder call allows cancellation of pick orders.

• Order Allocation: A new Allocate call allows allocation of items to an order.

Automation REST API

• Pick Order Retrieval: The GET /api/v1/pickOrders/{id} call fetches a pick order.

• Pick Order Cancellation: The DELETE /api/v1/pickOrders/{id} call cancels a pick order.

• Order Allocation: A new call on the /orders endpoint allows allocation of article items to an order.

Webhooks

• Movement Order Enhancements: The movement order webhook now returns information about the pallet item on which the article item is placed.

We are truly honored by the stories our customers share, highlighting our role in their operational success. Below are extracts from recent stories told by our customers who have generously shared their experiences with our services.

Find more customer references on our website.

🇱🇹 ShipAway: A Lithuanian Ecommerce 3PL Provider

“Ongoing was the obvious choice. It’s widely adopted across Europe, integrates easily with courier networks, and the pricing model made sense for a growing 3PL — starting at €250 per month, versus €2,000+ for other systems we evaluated."

– Tautas Jazbutis, Co-founder at ShipAway

ShipAway, a Lithuanian e-commerce brand that has transitioned into a 3PL provider, has transformed its operations into a pan-European fulfillment hub by integrating Ongoing WMS with the MultiParcels shipping platform. After outgrowing spreadsheets, ShipAway adopted Ongoing WMS as its central operations tool, leveraging ready-made integrations with Shopify, WooCommerce, and other platforms to automate order and inventory management. MultiParcels serves as the bridge to multiple couriers, ensuring smooth, scalable shipping across Europe. With fast onboarding, responsive support, and a cost-effective pricing model, ShipAway has maintained lean operations while expanding services, preparing for continued growth with new value-added capabilities.

🇸🇪 INCORP: A Swedish 3PL Provider Based in Alingsås

“Ongoing WMS is one of our most important systems. It's where we keep track of all our customers and their goods. Thanks to Ongoing, we can easily onboard a new customer into our warehouse.”

–Robert Runegrund , IT Manager at Incorp

INCORP VÄST AB, a Swedish 3PL provider operating a 20,000 m² warehouse in Alingsås, has built its logistics operations around Ongoing WMS for over a decade. Today, the system manages all orders, stock, and storage locations while keeping each client’s data separate yet accessible through a single browser-based platform. Ongoing’s standardized workflows and self-service tools allow Incorp to onboard new clients quickly and adapt processes without custom coding. With ready-made integrations for e-commerce platforms like Shopify, WooCommerce, and Centra, as well as shipping via nShift, Shipmondo, PostNord Sverige, and Bring Sverige, Incorp’s staff can manage all operations within Ongoing WMS—supporting scalability, efficiency, and rapid growth.

You often don’t have to contact our support for assistance. Our Developer pages contain valuable information regarding our APIs, webhooks, and more. Have a look!

We hope you enjoyed the reading. Do you have any feedback or suggestions you would like to share? Please write a comment below or send us a message.