James Arthur is a singer-songwriter signed to Columbia Records, owned by Sony Music Entertainment. Sony is vertically integrated across the music industry process from talent discovery to live streaming. To promote his album, James Arthur released the lead single "Say You Won't Let Go" in 2016 which reached number one in the UK and other countries. Social media, particularly Twitter, was heavily utilized by James Arthur and Sony to promote the album and upcoming tour dates. James Arthur's music is widely available on digital platforms and he has found great commercial success, with his debut single as an X Factor winner being the fastest-selling in the show's history.