The document discusses 11 techniques used in Apple's sales copywriting for the iPhone 5:
1. Commanding attention with a headline focused on one big idea or benefit.
2. Promoting readability through short, broken sentences.
3. Becoming memorable through the use of sound bites and repetition.
4. Enhancing credibility with specific technical details.
5. Fascinating audiences through the use of stories.
6. Persuading readers by presenting features as solutions to problems.
7. Using analogies to describe abstract concepts like product quality.
8. Overcoming objections one by one.
9. Encouraging upgrades through product comparisons with exact
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