Development of listening skills for dialogue , critical listening
- 1. DEVELOPMENT OF LISTENING SKILLS FOR DIALOGUE – CRITICAL LISTENING Aparna Francis Roll No. 35 Physical science 2018-2020 batch P.K.M College of Education, Madampam
- 2. Introduction • Listening is the most important communication skill • We probably spend more time using our listening skills than any other kind of skill • Like other skills , listening takes practice • Real listening is an active process • Listening requires attention
- 3. Listening comes first • The first and the foremost communication skill that we learn in our lives is nothing but “ LISTENING” LISTENING SPEAKING READING WRITING
- 4. Objectives of listening • To learn • To increase one’s communication • To advise or counsel • To relieve one’s boredom
- 5. Types of listening DISCRIMINATING LISTENING COMPREHENSION LISTENING CRITICAL LISTENING BIASED LISTENING EVALUATIVE LISTENING SYMPATHETIC LISTENING APPRECIATIVE LISTENING
- 6. What is critical listening?? • “Using of careful systematic thinking and reasoning to see whether a message makes sense in light of factual evidence or it is a mental process of making judgements about the conclusions presented in what you see hear and read “ . • Critical listening can be learned with practice • Critical listening involves evaluation • Critical listening is important in all stages of life , and teaching school age children to listen critically is considered to be essential .
- 7. Two parts of critical listening REFLECTING PROBING CRITICAL LISTENING
- 8. Reflecting - Rewording back to the speaker what they said Eg – A manager can summarize what a applicant said Probing - Probing means asking for additional information Eg – Asking for clarification
- 9. Six ways to improve critical listening 1. Recognizing the difference between facts and opinions 2. Uncovering assumptions 3. Be open to new ideas 4. Rely on reason and common sense 5. Relate to new ideas to older ones 6. Listening ethically
- 10. Conclusion • Critical listening involves analysis, critical thinking and judgements. Making judgments during listening is often considered as a barrier to understand a person. However critical listening occurs when you still want to understand what other person is saying, but also have some responsibility to evaluate what is being said and how it is being said to you • The key thought is to try to understand the other person FIRST before one evaluates
- 11. Thank you