Modernizing IT in the Platform Era
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The document presents a discussion on modernizing IT practices in the context of cloud adoption and platform strategies, led by Mark Thiele, a chief strategy officer at Apcera. It highlights the challenges of legacy systems, the necessity of a platform approach for automation, and the importance of a DevOps culture in improving service delivery. The conclusion emphasizes the urgent need for IT organizations to enhance their responsiveness and agility to meet business demands and capitalize on new opportunities.
![-- Death of the Data Center
-- The Data Center is Dead
-- CIOs are Getting Out of the Data Center Business
-- Own Our Own Data Center?
Why Would Anyone Do That, CIOs Ask
"With the right outsourcing partner you can
leverage scale and free up your team from
routine operations. The key is, however, to find
the right partner.”
—Michael Hanken, VP of IT at Multiquip
“[We made the decision] to get out of the data
center business… It is one of those areas that
is deceptively complex filled with trial and
tribulation.”
—Will Weider, CIO at Ministry Health Care
“While you don't always have to own the data
center, what does matter is knowin where your
data is and understanding the controls around
securing it and the infrastructure it runs on.”
—Matthew Oakley Group, Head of IT at Schroders
Current State of IT – CIO Mindset](https://image.slidesharecdn.com/modernizationofit-170420164459/85/Modernizing-IT-in-the-Platform-Era-6-320.jpg)
Modernizing IT in the Platform Era
- 1. 1 Modernizing IT in the Platform Era Mark Thiele, Chief Strategy Officer, Apcera
- 2. © Apcera 2017 Mark Thiele - Introduction ⦿ Why I joined Apcera ⦿ 20+ years delivering IT in enterprises like HP, Gilead & VMware. ⦿ Building, Data Centers, Infrastructure, Applications and IT organizations ⦿ Created a private Data Center organization (Data Center Pulse) ⦿ Industry activity as Board Member at CNCF, & active participant in Infrastructure 2.0 and The Green Grid ⦿ Joined a Cloud Management platform company as VP Data Center strategy ⦿ Worked at a large Data Center provider where I worked with customers & helped build their cloud and IT supplier ecosystem ⦿ Most recently joined Apcera to help enable Cloud and Container use for the enterprise ⦿ Have been involved in acquisitions, divestitures, rapid growth, stagnation & retraction ⦿ Have been involved with several large enterprises helping them manage moving to a more agile IT 2
- 3. © Apcera 2017 Why Are We Talking The simple goal of this presentation is to help IT staff make more informed decisions about the how and why of modernizing ITs ability to deliver services. 3
- 4. © Apcera 2017 Discussion Outline ⦿ Current State & Industry Trends ⦿ What is a Platform (My Definition) ⦿ Why a Platform Approach is Necessary ⦿ DevOps & Team Assumptions ⦿ Conclusion & Takeaways 4
- 5. © Apcera 2017 Current State of IT ⦿ CIO Mindset ⦿ In the process of cloud adoption ⦿ Struggling to provide innovation to the business ⦿ Burdened with the long tail of legacy ⦿ Looking at all the shiny new objects 5
- 6. -- Death of the Data Center -- The Data Center is Dead -- CIOs are Getting Out of the Data Center Business -- Own Our Own Data Center? Why Would Anyone Do That, CIOs Ask "With the right outsourcing partner you can leverage scale and free up your team from routine operations. The key is, however, to find the right partner.” —Michael Hanken, VP of IT at Multiquip “[We made the decision] to get out of the data center business… It is one of those areas that is deceptively complex filled with trial and tribulation.” —Will Weider, CIO at Ministry Health Care “While you don't always have to own the data center, what does matter is knowin where your data is and understanding the controls around securing it and the infrastructure it runs on.” —Matthew Oakley Group, Head of IT at Schroders Current State of IT – CIO Mindset
- 7. © Apcera 2017 Current State of IT – In the Process of Cloud Adoption ⦿ What drivers are forcing you to consider cloud of any kind? ⦿ How does cloud adoption affect the organization & expectations of IT? ⦿ What are the biggest challenges to making an effective move to being more innovating through cloud use? 7
- 8. © Apcera 2017 Current State of IT – In the Process of Cloud Adoption ⦿ We all know what the basic demand drivers are for cloud adoption, but in the end it boils down to the opportunity to: 8 ▶ Reduce the footprint of snowflake infrastructure ▶ Builds & data center sprawl ▶ Drive new business models ▶ Expand geographies ▶ Improve speed of delivery ▶ Have an ability to manage to scale and elasticity challenges more efficiently ▶ Enable faster integration of new (partners, acquisitions, etc.)
- 9. © Apcera 2017 Current State of IT – In the Process of Cloud Adoption ⦿ Challenges: 9
- 10. © Apcera 2017 Legacy Means ⦿ The application is fairly inflexible in where it lives ⦿ The application is needed, but it’s not cloud native ⦿ Requires more care and feeding than an application in a cloud environment ⦿ Has limited automation to support it 10
- 11. © Apcera 2017 Burdened With the Long Tail of Legacy ⦿ Legacy ▶ Process ▶ Tooling ▶ Infrastructure ▶ Applications ⦿ How do we leverage what we have (skills, hardware, space) at the same time we build the future? 11
- 12. © Apcera 2017 Struggling to Provide Innovation ⦿ Constrained Skills & Resources ▶ You must find a force multiplier ⦿ With clearly defined objectives for future state and a few POC examples to point to – convince the business to support reduced support in some areas ⦿ Get away from selling faster this or bigger that, move on to selling the story of improved outcomes for the business 12
- 13. © Apcera 2017 What is a Platform? ⦿ There are many ”platforms” hardware and software; however, for the sake of this discussion, I’m referring to a platform as described below: A platform is a software solution set that supports a production ready ability to deploy, manage, secure and govern enterprise applications with a high level of automation. 13
- 14. © Apcera 2017 Why a Platform Approach is Needed 14
- 15. © Apcera 2017 Platform Characteristics ⦿ Repeatability – You aren’t risking the release of snowflakes each time you deploy. ⦿ Infrastructure – The ability to leverage capacity in almost any infrastructure configuration (public cloud, private cloud, bare metal, all). ⦿ Auditability – The capability to quickly and accurately determine the origin of changes or actions. ⦿ Security – Inherit ability to provide security through some form of policy framework and definition set that is shared across environments. ⦿ Capacity – Is a force multiplier of your IT staff and associated resources. 15
- 16. © Apcera 2017 Customer Intimacy Everyone wants it, but what could it mean for IT shops? 16
- 17. © Apcera 2017 A DevOps Culture & Org Model is Required ⦿ Without DevOps delivery of new infrastructure resources will be snowflake and human intervention oriented 17
- 18. © Apcera 2017 Challenges to Making a Move ⦿ Skills, budget and general resource availability above what’s needed to keep the lights on ⦿ Understanding of what can or can’t be done in a move to adopt cloud ⦿ Value and risk assumptions ⦿ Who should you look to? ⦿ Managed services ⦿ Cloud provider ⦿ Software partners ⦿ All of the Above 18
- 19. © Apcera 2017 Chasing Bright Shiny Objects ⦿ There are more tools and solutions coming to market every day than ever before ⦿ How do you decide what to use or lose? ▶ Staffing ▶ Corporate Culture ▶ Industry Vertical ▶ Scale of any given environment ▶ Time to value ▶ Risk of on-going support ▶ Snowflake implementations across IT teams and even between developers ▶ Lock in to a specific provider 19
- 20. © Apcera 2017 Why Things Work for Google or Facebook What works for Google or Facebook likely won’t work for your business, at least not in the same implementation method ▶ Scale – Small improvements in efficiency gain major value ▶ Skills and staffing levels – Much higher cost and generally considered core to product & service delivery ▶ Owning the technology - Regardless of people cost is competitive advantage ▶ Implementation strategy – How you get there vs. what you actually need 20
- 21. © Apcera 2017 Conclusion & Takeaways ⦿ We’re not likely to solve the the human resource issue in IT anytime soon ⦿ Time-to-Value of IT solutions must be dramatically improved ⦿ The expectations of your business is that IT can respond in real-time to new opportunity ⦿ The consumer of your service may end up being actual consumers (what does that mean for you) ⦿ Risk mitigation, security, and performance are all a given ⦿ Scale & elasticity are assumed 21
- 22. Learn More at www.apcera.com THANK YOU! Mark Thiele @mthiele10 mark.thiele@apcera.com