Types of F&B Table Service & Types of Guests
- 2. Types of Table Service 1. American (Plated) service 2. French Service /Gueridon/ Butler Service 3. Russian (Platter) Service 4. English (Family) Service 5. Counter Service 6. Lauriat 7. Buffet
- 3. American Service Also known as Plated Service or Pre-Plated Service. This is the most practical, simplest, and considered as fast service where all foods are arranged on a plate and served one at a time.
- 4. The principle of this service is to deliver the food fresh and hot. In this service, the application of the plate carrying technique is applied. The first ones to be served are the children, followed by the ladies, and the gentlemen.
- 5. French Service Also known as Gueridon Service or sometimes referred to as butler service . The most elaborate, luxurious and expensive among table services are those where food is prepared in front of the guest. This service has two staffs that will serve the guest chef-de-rang and comis-de-rang. The Chef –de-rang is the head waiter while the comis-de-rang is the assistant head waiter.
- 8. Russian Service Also known as the Platter Service. This is less expensive than French service where foods are prepared in a kitchen and arranged on a platter, unlike the French service, Russian service is faster. This is also known as Silver service using a silver serving piece.
- 11. English Service It is considered as the Family Style of service where the host is the one that carves the main food to be served to the guests. Guest of honor is served first or the special guest of the host of the party, then the choice that wants to be next or second to the special guest. You can follow the ladies first procedure then the gentlemen and lastly the host of the party.
- 13. Lauriat Service It is a Chinese formal service where all food choices are served on the table.
- 14. LAURIAT
- 15. Counter Service Also known as the cafeteria service. Guests collect their own meals on a tray as they select food items from the race. This is common in food courts and food halls.
- 16. COUNTER SERVICE
- 17. Buffet Service Also known as Self service. This is a formal table service where foods are attractively arranged on the table and guests service themselves.
- 19. Food Order and Sequence Food order and food sequence are followed in serving the guest starting from starters down to desserts. Serving of appetizers comes first , followed by the soup. If the guest does not like the soup, salad could be recommended to complete the set of meals.
- 21. Appetizer first dish to be served. Used to stimulate the appetite of the customer
- 22. Soup Thin or Consomme Soup Thick or cream Soup
- 23. Salad A single food or mix of food accompanied or bound by a dressing
- 24. Entrée The main dish of the American meal usually meat, poultry, fish or shellfish. But in France, it is the first course, served before the fish and meat courses.
- 25. Main Course White meat main course Red meat main course
- 26. Dessert
- 27. Coffee or Tea Served after the meal or sometimes used as accompaniment for the dessert
- 28. Types of Guests
- 29. Type of Guest Bahavior 1) The Procrastinator Guest This guest is the one who just can’t make up his mind regarding the foods that he wants to order 2) The Skeptic Guest This type of guest is usually doubtful to the quality of the food and or the way it is prepared 3) The Sender Backer The guest who sends the items back to the kitchen is a person who knows exactly what he wants 4) The Handicapped Guest The guest who are physically disabled
- 30. Sender Backer
- 32. Skeptic
- 33. Type of Guest Bahavior 5) The Older Guest Senior citizens, and needs a little extra care when serving. 6) The Coffee Drinker This type of guest which only orders coffee will read newspaper, book or visiting with company and will sit at the table for a couple of hours 7) The Wise Guy Guest This is the type of person who seeks attention and as a result can be somewhat irritating 8) The Talker Guest This is the type of guest, who impresses you with his knowledge and can make you feel frustrated
- 34. Older Guests
- 35. The Talker
- 37. The Wise Guy
- 38. Type of Guest Bahavior 9) The Dieter Guest This is the type of guest who has diet restrictions and will expect the server to be knowledgeable in answering questions about the menu 10) The Silent type guest This type of guest is shy and soft spoken individual so listen to him with care 11) The Budgeter Guest Many times, the price of the menu item is a serious consideration for his guest 12) The Bad Tipper The one who does not leave a tip or in a small amount only, that guest should still be served in the same professional manner as with many other guests
- 39. The Dieter Guest
- 40. The Shy Type
- 41. The Budgeter
- 42. The Bad Tipper
- 43. Know your guest, and be the best.