Get to Green in 7 NOT-SO-Easy-Steps[2]
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The document provides guidance on getting a team unstuck in 7 steps by addressing common states of being stuck, including battle-torn, exhausted, directionless, worthless, overwhelmed, alone, and hopeless. It then outlines pathways to help teams move past each stuck state through approaches like clarifying roles, building team identity, establishing a compelling vision or purpose, and ensuring proper resources and communication. The overall document aims to help leaders diagnose why their team may be stuck and offer suggestions to guide them to an unstuck and higher performing state.
Get to Green in 7 NOT-SO-Easy-Steps[2]
- 1. Get to Green in 7 NOT-SO-Easy-Steps 1. Honestly assess your strengths and weaknesses • Use your tools • Make a list • Recognize those who perform • Deal with those who don’t • Dig deep • Be brutally honest • What are you doing to teach and train you DTL’s and store teams
- 2. Get to Green in 7 NOT-SO-Easy-Steps 2. Identify where to best spend your time • Analyze data • Prioritize needs • 30/60/90 day process and feedback • Go for the big wins • Be vigilant about the details • Leverage your DTL’s in the non-focus stores
- 3. Get to Green in 7 NOT-SO-Easy-Steps 3. Assign Roles and Responsibilities • Pick the best person for each task • Make a commitment • Challenge your teams • Put it in writing • Hold each person accountable • EXPECT greatness
- 4. Get to Green in 7 NOT-SO-Easy-Steps 4. Set Goals • Have specific expectations • What are your key result areas • Make goals measurable • Be realistic • Agree on timing • Green is an on-going process • Have specific process’ in place
- 5. Get to Green in 7 NOT-SO-Easy-Steps 5. Take Action • Go Don’t delay • Take risks • Experiment • Find out what works • Fix problems • Praise & Coach • Reward & Celebrate • Be a leader • Leverage up when execution does not happen
- 6. Get to Green in 7 NOT-SO-Easy-Steps 6. Meet often with your DTL’s • Make time • Evaluate results • Talk progress • Talk failure • Discuss what you’ll do differently • Rate your success
- 7. Get to Green in 7 NOT-SO-Easy-Steps 7. Keep at it • Make adjustments • Don’t let up • Add your own magic • Your diagnostic tools are useful and informative, but they are just tools • To get to green you need to add your own magic • Be a catalyst for change • Make things happen • Never accept second best in your stores, processes, or people
- 8. Unstuck 1. How often can you afford to be stuck and what are you doing about it? 2. How can you move forward when everything seems to be heading in reverse? Oddly enough, we find that moving forward requires zooming out so you can see the bigger picture.
- 9. Unstuck 1. To succeed as an FM, you need to unify: • Your purpose. The driving ambition that shapes what you do – Do you have a clear, inspiring purpose? – Why do we do what we do? – Does your answer have meaning?
- 10. Unstuck 2. To succeed as an FM, you need to unify: • Your strategy. The smart way you go about achieving your purpose – Can you always get the right stuff done? – Do you know how to make decisions?
- 11. Unstuck 3. To succeed as an FM, you need to unify: • Your partners. The people that need to be assembled and rallied to execute the strategy. – Do you have the right people, in the right positions to make a difference? – Is your team capable of radical ideas?
- 12. States of being stuck Alone Overwhelmed Worthless Exhausted Directionless Battle-torn Hopeless
- 13. Get to Green in 7 – State of stuck 1. Honestly assess your strengths and weaknesses 2. Identify where to best spend your time 3. Assign Roles and Responsibilities 4. Set Goals 5. Take Action 6. Meet often with your DTL’s 7. Keep at it • Battle-torn • Exhausted • Directionless • Worthless • Overwhelmed • Alone • Hopeless
- 14. Battle-torn 1. Most often results from problems with members of the team and the way the interact • Team can not get along • Factions, cliques • Political agendas
- 15. Exhausted 2. Most often comes from concentrating on the individual parts, but neglecting to bring them into balance • Waning interest or involvement • Resentment over new projects or assignments • Team burnout
- 16. Directionless 3. Most often happens when there is a lack of strategy. No big picture; action but no results. • Outcomes are often mediocrity • Team members unable to see their next action as an incremental step on journey to somewhere meaningful • Team members unable to connect their work to the larger context
- 17. Worthless 4. Most often the result of poor metrics • You don’t know what victory looks like • Metrics of performance seem vague • Team members are puzzled over which goals to pursue
- 18. Overwhelmed 5. Most often the result of an organizations lack of structure and process • You seem rudderless – lack of direction • You feel like you’re under too much scrutiny • No enough time to get it all done
- 19. Alone 6. Most often the result of a lack of a cohesive culture • Individual team members make up their own rules • New team members can’t seem to master the ropes • It’s just chaos
- 20. Hopeless 7. Most often the result of an anemic purpose • No feeling of reward • No passion or rallying cry • Everyone has their own agenda
- 21. Battle-torn Pathways to getting unstuck Talent Make up Are there too many like-minded team members ? Revive the team The population can be changed most rapidly by deciding who exits and who enters More heart, less intellect. Often, motivating teams to take action requires first spending time building a common identity. Why can’t anything get done? Focus on coordinating activity, clarifying roles, and ensuring efficient hand-offs. Give the movement a name A name builds identity while promoting commitment and cohesion among teams Revive the team. Bring in new brainiacs. Often, a slight change in the composition of your Team can make a radical difference in its ability to Innovate. First, who should you ask to leave. Deliver the tough message Confront anyone who needs to step up to a higher level of performance Embrace the enemy. Who are the competitors that truly irk your team? Which would they be the most proud to beat? Now, rally your team around defeating them.
- 22. Exhausted Pathways to getting unstuck Teams Soul Leaders can do a lot to shape the culture of their crew by simply expressing their own values and agendas Engagement Leaders often inspire the greatest performance through engagement. Asking inquisitive questions can be a powerful catalyst to get people motivated. More heart, less intellect. Often, motivating teams to take action requires first spending time building a common identity. Invent a prototype of the end state. Teams get stuck because they simply can’t see the end state – and no one knows which steps to take without knowing the destination Make every cell the holder of the genetic code. Everyone must be a keeper of the vision-responsible for delivering on your purpose. Meet. Talk. Publish your vision for everyone to read. Start with the control points of the system. Don’t concern yourself with all the other noise in the system, sponsor and drive specific initiatives At the points of control and leave the rest for natural evolution.
- 23. Directionless Pathways to getting unstuck Futurecast (Forecasting + imagination)- Project out a few months to see a different view of the challenges ahead. Host a summit Use exercises, simulations and mapping to forge a strategy Have a moonshot Why do we exist? What must your team accomplish before you consider yourself a success? Purpose gives your team the clarity to act. Write a headline for the future Great leaders help people envision where Their team’s moonshot will take them. Give the movement a name A name builds identity while promoting commitment and cohesion among teams Put your idea into words What should the reader take away? How should they feel after absorbing the message? Invent a prototype of the end state Teams get stuck because they simply can’t see the end state – and no one knows which steps to take without knowing the destination Control the language. Control the debate. Get your team to concentrate on choosing the right words to tell your story.
- 24. Worthless Pathways to getting unstuck Emotional bank account Stress similarities among team members Interactions need to be based on trust. Credibility Be certain to bring new fundamental insights, tools or knowledge from your previous experience. More heart, less intellect Often, motivating teams to take action requires first spending time building a common identity. Futurecast Teams get stuck because they don’t see their next action as an incremental step on a journey To somewhere meaningful. Team productivity Potential productivity of the team -Process loss + Gains from working together (known as the synergy factor) Write a headline for the future Great leaders help people envision where Their team’s moonshot will take them.
- 25. Overwhelmed Pathways to getting unstuck Take over the TV station Use the power of the teams communication – every e-mail, every speech, every meeting. Modes Blue sky mode (Given a clean slate what would you do?) Tuning mode (Given the hand you’ve been dealt, how should you proceed.) Minimize process loss Focus on coordinating activity, clarifying roles, and ensuring efficient hand-offs. Avoid groupthink Challenge people to poke holes in the ideas that gain momentum Host a summit Use exercises, simulations and mapping to forge a strategy Deliver a tough message Confront anyone who needs to step up to a higher level of performance Right tools Surround yourself with every resource to get the job done Decide today There is a deep opportunity cost of not deciding
- 26. Alone Pathways to getting unstuck Avoid groupthink Challenge people to poke holes in the ideas that gain momentum Genetic code Every team members must be a keeper of the vision – Responsible for delivering on your purpose. More heart, less intellect Often, motivating teams to take action requires first spending time building a common identity. Control the language. Control the debate Get your team to concentrate on choosing the right words to tell your story. Let your soul be your guide The way things are done the first time, in the first meeting, before the first deadline, often gets institutionalized as “the way we do things around here.” Take over the TV station Use the power of the teams communication – every e-mail, every speech, every meeting. Task based conflict A moderate amount of task-based conflict can actually improve performance. Engagement Leaders often inspire the greatest performance through engagement. Asking inquisitive questions can be a powerful catalyst to get people motivated.
- 27. Hopeless Pathways to getting unstuck Moonshot Why do we exist? What must your team accomplish before you consider yourself a success? Purpose gives your team the clarity to act. Control the language-control the debate Get your team to concentrate on choosing the right words to tell your story. More heart, less intellect Often, motivating teams to take action requires first spending time building a common identity. Give the movement a name Names carry a story with them. A name for your movement can carry it from stakeholder to stakeholder. Sense of purpose Creating a purpose is about finding what’s true and Magnifying it, not making up a whole new story. Take steps Be methodical. Be sequential. Every gain is a step in the right direction